Network-Related Problems; When Using Smb; When Using Tcp/Ip - Fuji Xerox ApeosPort-VI C7771 Administrator's Manual

Network-related Problems

This section describes how to resolve network related problems.

When using SMB

When SMB is used, identify the symptom in the following table to perform the remedy.
When you cannot communicate with other SMB machines
Cause
If [Auto Master
Mode] of SMB is
set to [On], the
number of
machines whose
information can
be stored is
limited. The
number depends
on the network
environment.

When using TCP/IP

The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows:
Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008,
Windows Server 2008 R2, Windows Server 2012, or Windows Server 2012 R2
When you cannot print
Cause
The IP address is
incorrect.
The volume of
the print data
sent in an
instruction from
a computer
exceeded the
maximum
receivable
volume when
the LPD spool is
set to memory
spool.
An
unrecoverable
error occurred
during the
printing process.
Check point
The machine or other SMB
machines cannot be
searched from the Network
Computers icon.
Check point
Request your network
administrator to check the
machine's IP address.
Confirm the memory
amount for the LPD spool
and the volume of the
print data transmitted by
an instruction.
Confirm whether any error
messages are displayed on
the control panel.
Network-related Problems
Remedy
Confirm the setting of [AutoMaster Mode] of
SMB. If the setting is enabled, change it to
[Off].
Remedy
Set a correct IP address on the machine.
If the one file of print data exceeds the
memory amount, divide the file not to
exceed the amount.
If the print data is divided into multiple
files and exceeds the memory amount,
decrease the number of files not to
exceed the amount.
Restart the machine. Wait until the screen
completely goes out to switch on the
machine power.
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