Centreware Internet Services Problems - Fuji Xerox ApeosPort-VI C7771 Administrator's Manual

CentreWare Internet Services Problems

The possible symptoms and remedies for problems when using CentreWare Internet
Services are as follows:
Cannot connect to CentreWare
Internet Services.
The "Please wait" message is
continuously displayed.
Selecting the menu on the left
frame does not update the right
frame contents.
The screen display is distorted.
The latest information is not
displayed.
Characters are not correctly
displayed.
Pressing [Apply] does not apply the
new settings.
When you click [Apply], a message
such as "The server has returned
ineffective or unrecognizable
response" or "No data" is displayed
on the browser.
Cannot delete jobs.
Symptom
Is the machine working properly? Check whether the
machine is turned on.
Is the Internet Services (HTTP) port activated? Print a
Configuration Report to confirm.
Is the Internet address correctly entered? Confirm the
Internet address again. If the problem persists, enter an IP
address to connect to CentreWare Internet Services.
Is a proxy server being used? Depending on the proxy server,
connections may not be possible. Set the browser to [Not
using proxy server] or set that particular address to [Not
using a proxy server].
Wait for a while as instructed. If the status does not change,
click the [Refresh] button. If this does not impart any effect,
confirm whether the machine is operating correctly.
Old information may be cached on your web browser.
Clear all the information cached on the web bowser.
Change the window size for the browser.
Click the [Refresh] button.
Use language command.
Are the entered values correct? If a value outside of the
permitted range is entered, the update will automatically be
made within the range.
This may occur when the control panel is being operated or
the operation has just been completed. When the automatic
reset function is set, any setting configure with CentreWare
Internet Services is not applied until setting the time set for
automatic reset. Wait until then.
The machine is in the Sleep mode. Press the <Power Saver>
button on the control panel of the machine to exit the Power
Saver mode.
Is the password correct? The entries for Password and
Confirm Password do not match. Enter the correct password.
Restart the machine.
Wait for a while, and click [Refresh].
Network-related Problems
Remedy
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