Page 1 ® ApeosPort -VII C7788 DocuCentre-VII C7788 ® ApeosPort -VII C6688 DocuCentre-VII C6688 ® ApeosPort -VII C5588 DocuCentre-VII C5588 Quick Reference for English-Speaking Users...
Page 2 The data saved in the hard disk of the device may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Before Using the Device ...............7 Preface..............................8 Using This Guide ..........................9 Organization of This Guide............................. 9 Conventions ..................................9 Safety Notes........................... 11 Electrical Safety................................12 Device Installation ................................14 Operational Safety................................15 Consumable ..................................19 Location of Warning and Caution Labels ......................
Page 4 Loading Paper..........................61 Loading Paper in Trays 1 and 2..........................61 Loading Tab Paper in Trays 1 and 2.........................62 Loading Paper in Tray 3..............................64 Loading Paper in Tray 4..............................65 Loading Paper in Tray 5..............................67 Loading Tab Paper in Tray 5............................70 Loading Paper in Tray 6 (HCF (A4 1 Tray))......................72 Loading Paper in Tray 6 (High Capacity Feeder B1-S)..................75 Loading Paper in Trays 6 and 7 (High Capacity Feeder C1-DS)..............76 Loading Tab Paper in Tray 6 (High Capacity Feeder B1-S)
Page 5 Table of Contents Printing ............................118 Create Folder..........................119 System Settings Procedure......................120 Maintenance..................121 Replacing Toner Cartridge.......................122 Replacing Waste Toner Container R5 .................125 Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker) .............128 Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker) ....131 Replacing Staple Cartridge (for Finisher D6 with Booklet Maker)......135 Replacing Booklet Staple Cartridge (for Finisher D6 with Booklet Maker)....137 Emptying the Hole Punch Waste Container...
Page 6 Long Paper Jam................................224 When Optional Units are Installed.........................224 Document Jams........................... 225 Stapler Faults..........................228 Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker)....229 Booklet Staple Jams in Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)....231 Staple Jams in Staple Cartridge (For Finisher D6 with Booklet Maker)...........234 Staple Jams in Booklet Staple Cartridge (for Finisher D6 with Booklet Maker)........235 Re-inserting the Staple Cartridge into the Cartridge Unit ................237...
Page 7: Before Using The Device
Before Using the Device...
Page 8: Preface
Since the device is equipped with anti-counterfeit features, in some rare cases, certain kinds of documents may be unable to copy. Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment through totally eliminating ozone-depleting chlorofluorocarbons from our manufacturing facilities.
Page 9: Using This Guide
Using This Guide Using This Guide This guide is produced for users who operate the ApeosPort-VII C7788/C6688/C5588, or the DocuCentre-VII C7788/C6688/C5588 on a regular basis. When reading this guide, refer to the chapter most relevant to the operation you are performing.
Page 10 1 Before Using the Device The following symbols are used in this guide: " " A cross-reference included in this guide. Names of media, features, touch screen messages and input text. Folders, files, applications, button or menu names displayed on the touch screen.
Page 11: Safety Notes
Safety Notes Safety Notes Before using this product, read "Safety Notes"carefully for safety use. This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the following instructions for safety use. WARNING Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty.
Page 12: Electrical Safety
Do not damage or alter the power cord. Damage and alteration may generate heat and eventually cause electric shock or a fire accident. If the power cord is damaged or insulated wires are exposed, contact Fuji Xerox Customer Support Center for its replacement. Do not use a damaged or...
Page 13 Once you notice any unusual condition, switch off and unplug this product first and contact Fuji Xerox Customer Support Center.
Page 14: Device Installation
1 Before Using the Device Device Installation Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. Never locate this product in the following places: Near radiators or any other heat sources Near volatile flammable materials such as curtains In the hot, humid, dusty or poorly ventilated environment...
Page 15: Operational Safety
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact Fuji Xerox Customer Support Center. The product emits smoke or its surface is unusually hot.
Page 16 Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. If you need to pull out a tray to remove paper jam, contact Fuji Xerox Customer Support Center. Do not pull out a tray, otherwise it may cause injuries.
Page 17 Return the ground fault interrupter switch to ON ("|"). If the circuit does not work properly, contact your local Fuji Xerox representative. Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns.
Page 18 Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries. To move this product to another location, contact Fuji Xerox Customer Support Center. Ventilate well during extended operation or mass copying. It may affect the...
Page 19: Consumable
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact Fuji Xerox Customer Support Center for its take-back.
Page 20: Location Of Warning And Caution Labels
1 Before Using the Device Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on.
Page 21 Safety Notes...
Page 22: Regulation
1 Before Using the Device Regulation This product shall not be installed nor used in the specific locations such as aircraft and hospitals where its use is prohibited. This product may cause malfunction of electronic devices or medical electric devices. For the use of this product in medical care facilities, follow their instructions.
Page 23: Radio Interference
Regulation Radio Interference If this product does cause harmful interference to radio or television reception, which can be determined by [turning this product off and on], the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the radio or television set.
Page 24: Radio Act
If this product causes radio interference to premises radio stations for identifying mobile objects, immediately change frequency or stop radio emission and contact Fuji Xerox Customer Support Center. If this product causes any other radio interference trouble, contact Fuji Xerox Customer Support Center.
Page 25: Safety Data Sheet (Sds) - An Index For Characteristics And Handling Of The Specific Chemical Substances Defined
Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical substances defined As a manufacturer and/or dealer of the chemical substances specified by the Industrial Safety and Health Law, Fuji Xerox offers the SDS in our website.
Page 26: Environment
C6688/C5588, DocuCentre-VII C7788/C6688/C5588 that is recommended for this product have been used for the test. Fuji Xerox will store the spare parts necessary to maintain the function of this product for 7 years after the production termination of this product.
Page 27: Legal Notice
Legal Notice Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. See "Legal Requirements in Japan" below for the requirements in Japan.
Page 28 1 Before Using the Device (2) Modification To distort, mutilate or modify copyrighted works which have been fixed in paper or fixed as electronic information, etc. (3) Transmission To publicly transmit copyrighted works, including those that have been fixed as electronic information, by means of telecommunication networks such as Internet, facsimile and email;...
Page 29: Product Overview
Product Overview...
Page 30: Device Components
2 Product Overview Device Components The following describes device components and their functions. Main Body and A4 High Capacity Feeder (optional) This view varies depending on the model you use. 1 Document cover Holds a document in place. 2 Document glass Load a document here.
Page 31 Device Components 7 Tray 1, 2, 3, 4 Load paper here. 8 Bottom left door Open this door to clear paper jams. When Tray 6 (HCF B1) is installed, move Tray 6 to the left first. 9 Locking casters Lock these casters after moving the device to its installation site. 10 Tray 6 (HCF B1) (optional) Load paper here.
Page 32 2 Product Overview 1 Output tray (Right-Side Output Tray) Outputs are delivered here. Two types of trays are available: an optional normal output tray (Simple Catch Tray) and an optional offset stacking tray (Offset Catch Tray). When the optional offset stacking tray is attached and A4 or smaller size paper is to be output, do not use the extension flap.
Page 33 Device Components Telephone line connectors 1 TEL Enables you to connect the device to a telephone device. Do not connect any device (fax system) other than a telephone. 2 LINE 1 (Line 1) Use this connector to connect to a telephone line. 3 LINE 2 (Line 2) Use this connector to connect to a telephone line.
Page 34 2 Product Overview Duplex Automatic Document Feeder C2-PC 1 Confirmation indicator Lights up when a document is loaded correctly. 2 Left cover Open this cover to clear paper jams. 3 Top cover Open this cover to clear paper jams. 4 Document guides Use these guides to align the edges of documents.
Page 35 Device Components C3 Finisher (optional), C3 Finisher with Booklet Maker (optional), and Folder Unit CD1 (optional) 10 9 1 Transport Unit V1 front door Open this door to clear paper jams. 2 Tri-fold output tray (Envelope Folder Tray) button (When the optional Folder Unit CD1 is installed) Press this button to open the tri-fold output tray.
Page 36 2 Product Overview 12 Folder Unit front door (When the optional Folder Unit CD1 is installed) Open this door to clear paper jams. Note The C3 Finisher and the C3 Finisher with Booklet Maker are optional. The Punch Module 2/4 is installed as standard in C3 Finisher (2/4H Punch) and the C3 Finisher with Booklet Maker (2/4H Punch).
Page 37 Device Components 8 Booklet tray (Right-Bottom Output Tray) Bound booklets are delivered here. 9 Finisher front door Open this door to clear paper or staple jams, replace staples, or discard punch scraps. 10 Booklet unit This unit is for folding outputs in half and stapling the folded outputs. 11 Booklet staple cartridge Two staple cartridges for booklet creation.
Page 38 2 Product Overview 4 Booklet tray (Right-Bottom Output Tray) Outputs the paper. Note Attached when using Finisher D6 with Booklet Maker. When SquareFold Trimmer D1 (optional) is installed, attached to the SquareFold Trimmer D1 (optional). 5 Booklet tray button Press this button to transfer paper output in booklet tray to retrieval position. 6 Finisher front door Open this door to clear paper jams, replace staple cartridge and remove jammed staples and punch scraps.
Page 39 Device Components Crease/Two-sided Trimmer D2 (optional) 1 Error lamp If a paper jam occurs, the lamp of the jammed location lights up. If the priority device lamp is blinking, first clear the paper jam. 2 Waste full lamp This lamp starts lighting up when it is time to dispose of the scraps and blinks when the container is filled with scraps.
Page 40 2 Product Overview SquareFold Trimmer D1 (optional) 1 Left cover Open this cover to clear paper jams. 2 Right cover Open this cover to clear paper jams. 3 Ground fault interrupter (reverse side) Automatically shuts off power when a leakage is detected. 4 Booklet tray Outputs the paper when [Booklet Creation], [Fold &...
Page 41 Device Components Interface Decurler Module D1 (optional) and Inserter D1 (optional) 1 Error lamp If the priority device lamp is blinking, first clear the paper jam. 2 De-curl button You can adjust the curling by selecting the De-curl button. This curl adjustment function is for adjustments during printing.
Page 42 2 Product Overview High Capacity Feeder B1-S (optional) 1 Tray 5 (Bypass) Used for loading non-standard paper, such as thick-stock paper and other special media, that cannot be loaded in Trays 1 to 4, 6. 2 Tray 5 (Bypass) top cover Open this cover to clear paper jams.
Page 43 Device Components High Capacity Feeder C1-DS (optional) 1 Ground fault interrupter Automatically shuts off electricity in the event of current leakage. 2 Tray 5 (Bypass) Used for loading non-standard paper, such as thick-stock paper and other special media, that cannot be loaded in Trays 1 to 4, 6, and 7. 3 Tray 5 (Bypass) top cover Open this cover to clear paper jams.
Page 44: Power Source
2 Product Overview Power Source The device is provided with the Power button and the main power switch. Power button Main power switch Power button To use the device, press the Power button to switch its power on. You can start operations after the device warms up.
Page 45: Switching The Power On
Power Source Press the main power switch to the [ | ] position to switch the main power on. Close the device front door. Switching the Power On The following describes how to switch the power on. Switch the power off at the end of the day or when not using the device for an extended period of time.
Page 46: Switching The Power Off
2 Product Overview Ground fault interrupter <TEST> button Switching the Power Off The following describes how to switch the power off. Important If the power is switched off, all the services of the device will stop. When using the device throughout the day for jobs such as receiving fax, do not switch the power off.
Page 47: Switching The Main Power Off
Power Source Power Off Turns the device off. Note Pressing and holding the Power button shuts down the device; the menu is not displayed on the touch screen. Select [Power Off]. Important Power off processing is performed internally on the device for a while after the power is switched off, and may take longer if the cooling process starts depending on the internal temperature of the device.
Page 48: Power Saver Mode
2 Product Overview Power Saver Mode The device is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the device when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the device for a specified period of time, the device enters the Low Power mode.
Page 49: Changing The Interval For Entering Power Saver Mode
Power Saver Mode Opening the document cover Note When the device is in the Sleep mode, it takes longer time to exit the Power Saver mode than when the device is in the Low Power mode. When the following component is connected to the device and a user performs the following operation, the Low Power mode can be deactivated without pressing the Power button.
Page 50 2 Product Overview Reference For more information, refer to "System Settings Procedure" (P.120). Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Set the time to elapse until entering the Power Saver mode, in 1 minute increments. From Last Operation to Low Power Mode Set the time to elapse from the last operation until the device enters the Low Power mode.
Page 51: Adjusting Screen Brightness
Adjusting Screen Brightness Adjusting Screen Brightness You can adjust the brightness of the touch screen. Select [Screen Brightness] on the Home screen. Adjust the screen brightness. Select [OK].
Page 52: Ground Fault Interrupter
2 Product Overview Ground Fault Interrupter The device is provided with a ground fault interrupter. In the event of a current leakage, the ground fault interrupter will automatically cut off the power circuit to prevent fire from occurring. Check that the ground fault interrupter works properly at least once a month. Be sure to establish a ground for the device.
Page 53 Ground Fault Interrupter Press the TEST button to turn off the ground fault interrupter. Check the indication ("O"). It means that the ground fault interrupter circuit works properly. Return the ground fault interrupter switch to ON ("|"). Ground fault interrupter Ground fault interrupter TEST button TEST button...
Page 54: Control Panel
2 Product Overview Control Panel The following describes the names and functions of components on the control panel. 3 4 5 6 1 Touch screen Displays messages required for operation, and buttons for various features. You can directly touch the touch screen to instruct operations and set features. 2 Status LED Briefly glows blue when an operation is accepted or when a process is completed.
Page 55 Control Panel 7 USB memory slot Insert a USB 2.0 memory device directly here. Important A memory card reader or a memory device cannot be connected to the USB memory slot with a USB cable. Plug in the USB cable to the USB 2.0 interface connector on the rear of the device or the USB Hub (optional). Note that the device will not recognize the memory on a memory card reader or a memory device when a USB memory device is already inserted in the USB memory slot.
Page 56 2 Product Overview 11 IC Card Reader (optional) Used to authenticate a user using a smart card. When you touch the smart card to the IC Card Reader, the device reads the user information registered on the smart card and authenticates the user. Note An optional component is required to use this feature.
Page 57: Paper And Other Media
Paper and Other Media...
Page 58: Usable Paper
To achieve optimum performance of the device, we recommend that you use only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
Page 59: Supported Paper Types
Usable Paper Supported Paper Types Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Paper Image Basis Paper Characteristics and Paper Name...
Page 60: Unusable Paper
3 Paper and Other Media Unusable Paper Label sheets whose face Paper with one face Already printed face sheet surface does not already printed using this printer cover the entire backing using another printer sheet Inkjet paper Folded, creased or curled paper Tracing paper Transparency sheets Envelopes with sticky adhesive Multi-color printed postcard Inkjet postcard Curled postcard...
Page 61: Loading Paper
Loading Paper Loading Paper Loading Paper in Trays 1 and 2 The following describes the procedure for loading paper in Trays 1 and 2. When the device runs out of paper during copying or printing, a message appears on the touch screen.
Page 62: Loading Tab Paper In Trays 1 And 2
3 Paper and Other Media Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing down. Important Do not load paper above the maximum fill line ("MAX" in the figure). It may cause paper jams or device malfunction.
Page 63 Loading Paper When copying or printing on tab paper is interrupted, a confirmation screen will appear on the touch screen after the interrupt mode is exited. Load the tab paper according to the message. Pull out the tray towards you until it stops. Important While the device is processing a job, do not pull the tray out that the job uses.
Page 64: Loading Paper In Tray 3
3 Paper and Other Media Push the tray in gently until it stops. Important When inserting the tray, push it gently. Forcibly pushing in the tray may cause device malfunction. Specify the type of the paper loaded when you have changed the paper type. Reference For more information on paper type settings, refer to "Changing the Paper Settings"...
Page 65: Loading Paper In Tray 4
Loading Paper Load and align the edge of the paper against the left edge of the tray, with the side to be copied or printed on facing down. Important Do not load paper above the maximum fill line ("MAX" in the figure). It may cause paper jams or device malfunction.
Page 66 3 Paper and Other Media Pull out the tray until it stops. Important While the device is processing a job, do not pull out the tray that the job uses. Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles.
Page 67: Loading Paper In Tray 5
Loading Paper Push the tray in gently until it stops. Important When pushing the paper tray in, do it slowly. If the tray is pushed with too much force, it may cause device malfunction. Specify the type of the paper loaded when you have changed the paper type. Reference For more information on paper type settings, refer to "Changing the Paper Settings"...
Page 68 3 Paper and Other Media Hold the center of the paper guides and slide them to the desired paper size. Load paper with the side to be copied or printed on facing up, inserting the paper until its edge lightly touches against the paper feed entrance. Important Do not load mixed paper types into the tray.
Page 69 Loading Paper Postcards Postcard Double postal card Envelopes End-opening envelope Side-opening envelope...
Page 70: Loading Tab Paper In Tray 5
3 Paper and Other Media Adhesive-flap envelope Instruct a copy or print job. When you load the paper in Tray 5 for copying, the [Tray 5] screen appears. Loading Tab Paper in Tray 5 The following describes the procedure for loading tab paper in Tray 5 (Bypass). Important Tab paper can be used only for Covers and Separators.
Page 71 Loading Paper Open Tray 5 (Bypass). Note If necessary, extend the extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently. Hold the center of the paper guides and slide them to the desired paper size. Load the paper all the way into the tray from the bottom edge first, with the side to be copied or printed facing up and with the tab portion to the left.
Page 72: Loading Paper In Tray 6 (Hcf (A4 1 Tray))
3 Paper and Other Media Loading Paper in Tray 6 (HCF (A4 1 Tray)) The following describes the procedure for loading paper into Tray 6 (HCF (A4 1 Tray)) (optional). When the device runs out of paper during copying or printing, a message is displayed on the touch screen.
Page 73 Loading Paper 2) Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide, and tighten up the screw (2). 3) Unscrew the screw of the front guide and remove the guide from the tray.
Page 74 3 Paper and Other Media Important Adjust the end guide correctly to the size of the paper. If the end guide is not adjusted correctly, the device cannot feed the paper properly, resulting in paper jams. Note The slot on the left of 8.5" is not used. Load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing down.
Page 75: Loading Paper In Tray 6 (High Capacity Feeder B1-S)
Loading Paper Specify the type of the paper loaded when you have changed the paper type. Reference For more information on paper type settings, refer to "Changing the Paper Settings" (P.89). Loading Paper in Tray 6 (High Capacity Feeder B1-S) The following describes the procedure for loading paper in Tray 6 (High Capacity Feeder B1-S (optional)).
Page 76: Loading Paper In Trays 6 And 7 (High Capacity Feeder C1-Ds)
3 Paper and Other Media Likewise, load the remaining paper and align the edges of the paper in the arrow direction (1). Hold the short-side paper guide on the left side and slide it to the desired paper size (2). Important Do not load paper exceeding the maximum fill line.
Page 77 Loading Paper Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles. When you have pulled out the tray with the Postcard Kit attached, remove any paper remaining in the tray and then load the paper again.
Page 78: Loading Tab Paper In Tray 6 (High Capacity Feeder B1-S) Or Trays 6 And 7 (High Capacity Feeder C1-Ds)
3 Paper and Other Media Loading Tab Paper in Tray 6 (High Capacity Feeder B1-S) or Trays 6 and 7 (High Capacity Feeder C1-DS) The following describes the procedure for loading tab paper in Tray 6 (High Capacity Feeder B1-S (optional)) or Trays 6 and 7 (High Capacity Feeder C1-DS (optional)). Important Tab paper can be used only for Covers and Separators.
Page 79: Loading Postcards In Tray 6 (High Capacity Feeder B1-S) Or Trays 6 And 7 (High Capacity Feeder C1-Ds)
Loading Paper Important When you load tab paper, place the paper with its tab side to the left. Likewise, load the remaining paper and align the edges of the paper in the arrow direction (1). Hold the short-side paper guide on the left side and slide it to the desired paper size of tab paper (2).
Page 80 3 Paper and Other Media Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles. If you pull out the tray with the Post Card Kit installed, be sure to remove all the postcards from the tray, and reload them.
Page 81: Loading Envelopes In Tray 6 (High Capacity Feeder B1-S) Or Trays 6 And 7 (High Capacity Feeder C1-Ds)
Loading Paper Likewise, load the remaining postcards and align the edges of the postcards in the arrow direction (1). Hold the short-side paper guide on the left side and slide it to the desired paper size (2). Important Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. If the number of sheets is 100 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams.
Page 82 3 Paper and Other Media Important The number of sheets that can be loaded varies depending on the type of the envelope. For more information, contact our Customer Support Center. Note Before loading paper in a tray, fan the paper well. Otherwise, paper jams may occur or multiple sheets may be fed into the device at a time.
Page 83 Loading Paper Likewise, load the remaining envelopes in the tray and align the envelopes in the arrow direction (1). Pinch the left short-side paper guide and slide it to the desired paper size (2). Important Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. If the number of sheets is 10 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams.
Page 84 3 Paper and Other Media Loosen the screw of the Post Card Kit attached to the left side of the tray (1), and pull out the Post Card Kit in the arrow direction (2). Insert the Post Card Kit into both the slot in the bottom right of the tray and the screw hole on the front side of the tray (1).
Page 85: Loading Paper In Tray T1 (Inserter)
Loading Paper Likewise, load the remaining envelopes and align the envelopes in the arrow direction (1). Hold the short-side paper guide on the left side and slide it to the desired paper size (2). Important Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. If the number of sheets is 10 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams.
Page 86: Loading Tab Paper In Tray T1 (Inserter)
3 Paper and Other Media Hold the center of the paper guides and slide them to the desired paper size. Load the paper, neatly aligning all edges. Important Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. Loading Tab Paper in Tray T1 (Inserter) The following describes the procedure for loading tab paper in Tray T1 (Inserter).
Page 87: Loading Long Paper In Tray 5
Loading Paper If the paper is already printed on, load the paper with the printed side facing up and with the tab side to be fed first. Important Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. Loading Long Paper in Tray 5 The following describes the procedure for loading long paper in Tray 5 (Bypass).
Page 88 3 Paper and Other Media Fasten the screws (4) of the front edge guide, and then finetune the rear edge guide to match the paper size. Note The rear edge guide is removable. Also, it can be used irrespective of the top and bottom orientation. Install it in the direction such that the metal surface touches paper.
Page 89: Changing The Paper Settings
Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
Page 90 3 Paper and Other Media Select a paper tray for changing the paper type setting under [Items]. Select [Paper Supply]. Select [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Note The paper weight displayed in [Paper Type] varies depending on the settings in [Image Quality]. For more information, refer to step 9.
Page 91 Changing the Paper Settings Select [Image Quality]. Select the paper type for changing the image quality settings under [Items], and then select [Change Settings]. Select the image quality, and then select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [X].
Page 92 3 Paper and Other Media...
Page 93: Original Documents
Original Documents...
Page 94: Loading Documents
4 Original Documents Loading Documents The following methods are available to load documents: Document Feeder Single sheet Multiple sheets Document Glass Single sheet Bound documents, such as books Important Precautions for scanning from a computer When you are away from the device to operate a computer with the documents left on the device, other users may operate the device and there is a risk of document loss and information leakage.
Page 95 Loading Documents Important To avoid paper jams, use the document glass for folded or wrinkled documents, cut-and-pasted documents, curled paper, or back carbon paper. 2-sided scanning of lightweight paper (38 - 49 gsm) is not supported. Set the original documents at the upper-left corner so that the document size will be detected correctly. Report Remove any paper clips and staples before loading a document.
Page 96: Document Glass
4 Original Documents Raise the document stopper. Document Glass The document glass supports a single sheet, a book, or other similar documents with sizes from 15 x 15 mm to 297 x 432 mm (Standard size: A3, 11 x 17"). The document glass automatically detects standard size documents.
Page 97 Loading Documents Load the document face down, and align it against the top left corner of the document glass. Note When you load a A5, B5 or A4 document on the document glass in portrait orientation for the Fax service, the scanned image is transmitted with 180 degrees rotated.
Page 98 4 Original Documents Envelopes End-opening envelope Side-opening envelope Adhesive-flap envelope Close the document cover. Note When a standard size document is loaded on the document glass, the size of the document is displayed in the message field.
Page 99: Basic Operations
Basic Operations...
Page 100: Copying Procedure
5 Basic Operations Copying Procedure This section describes the basic copy procedures. Step 1 Loading Documents Reference For more information on how to load documents, refer to "Original Documents" (P.93). Step 2 Selecting Features The following two services are available to copy documents. Simple Copy Allows you to only select basic features to copy documents.
Page 101: Step 3 Entering A Quantity
Copying Procedure If the previous settings still remain, select [Reset]. Configure each feature as necessary. Step 3 Entering a Quantity You can enter up to 9999 sets. Step 4 Starting the Copy Job The following describes how to start a copy job. Select [Start].
Page 102: Step 5 Confirming The Copy Job In Job Status
5 Basic Operations Note When using the document feeder, load the next document after the device has finished scanning the first document. When [Next Original] is displayed on the screen and no operation is performed for a certain period of time, the device automatically assumes that there are no more documents.
Page 103: Stopping The Copy Job
Copying Procedure Stopping the Copy Job To cancel a copy job in progress, use the following procedure. Select [Pause]. Select [Delete]. If [Pause] or [Delete] does not appear on the screen: Select [Job Status] on the Home screen. Select the job to cancel. Select [Pause].
Page 104 5 Basic Operations Select [Delete].
Page 105: Fax Procedure
Fax Procedure Fax Procedure This section describes the basic fax procedures. Step 1 Loading Documents Reference For more information on how to load documents, refer to "Original Documents" (P.93). Step 2 Selecting Fax Service The following two services are available to send faxes. Simple Fax Allows you to only select basic features to send faxes.
Page 106: Step 4 Selecting Features
5 Basic Operations You can specify multiple recipients (Broadcast Send) using the above methods. You can also use a combination of the methods. If the same recipient was specified for several pending documents, you can send the documents with a single phone call. This feature is called Batch Send. Note that you cannot use Batch Send with Broadcast Send, Relay Broadcast, Remote Folder, and Delay Start when prior to the specified time.
Page 107 Fax Procedure If you have more documents If you have more documents to fax, select [Next Original] on the touch screen while the current document is being scanned. This allows you to send the documents as one set of data. While documents are being scanned, select [Next Original].
Page 108: Step 6 Confirming The Fax Job In Job Status
5 Basic Operations When all documents have been scanned, select [Send (Last Original)]. Step 6 Confirming the Fax Job in Job Status You can confirm the status of fax jobs on the [Job Status] screen. Select [Job Status] on the Home screen. Confirm the job status.
Page 109 Fax Procedure Select [Delete]. If [Pause] or [Delete] does not appear on the screen: Select [Job Status] on the Home screen. Select the job to cancel. Select [Pause].
Page 110 5 Basic Operations Select [Delete].
Page 111: Scanning Procedure
Scanning Procedure Scanning Procedure This section describes the basic scanning procedure. Step 1 Loading Documents Reference For more information on how to load documents, refer to "Original Documents" (P.93). Step 2 Selecting the Features On the Home screen, you can select the following Scan services. You can select features for each service.
Page 112 5 Basic Operations Note WSD stands for Web Services on Devices.
Page 113: Step 3 Starting The Scan Job
Scanning Procedure The following describes how to store scanned data into a folder as an example. Press the Home button. Select [Store to Folder]. If the previous settings still remain, select [Reset]. Specify a folder to save the data in. Configure each feature as necessary.
Page 114 5 Basic Operations If you have more documents If you have more documents to scan, select [Next Original] on the touch screen while the current document is being scanned. This allows you to scan the documents as a single set of data.
Page 115: Step 4 Confirming The Scan Job In Job Status
When you used the Store to Folder service, you can use the following methods to import the file stored in a folder of the device to your computer: Import using an application Use Network Scanner Driver. Import using DocuWorks Use DocuWorks. Import using Stored File Manager 3 Use Stored File Manager 3 (Fuji Xerox application software).
Page 116: Stopping The Scan Job
5 Basic Operations Import using CentreWare Internet Services Use CentreWare Internet Services. Stopping the Scan Job To cancel scanning a document, use the following procedure. Select [Pause]. Select [Delete]. If [Pause] or [Delete] does not appear on the screen: Select [Job Status] on the Home screen. Select the job to cancel.
Page 117 Scanning Procedure Select [Pause]. Select [Delete]. Note If you cancel the job, the scanned data stored in the folder will also be deleted.
Page 118: Printing
5 Basic Operations Printing This following describes how to print documents. The printing procedure depends on the application software you use. For more information, refer to the documentation provided with the application. Note When you click [Paper Settings Wizard] on the print driver screen, the navigation screen appears. Follow the navigation to configure the required settings depending on your paper.
Page 119: Create Folder
Create Folder Create Folder Using the Folder function enables you to store scanned documents using the device, fax received documents, or print documents sent from a computer in the device. You can also send a file stored in a folder via e-mail or retrieve a file stored in a computer on a network.
Page 120: System Settings Procedure
5 Basic Operations System Settings Procedure To change or customize the system settings, enter the System Administration mode with the System Administrator's user ID. If [Passcode Entry for Control Panel Login] is set to [On] under [Tools] > [Authentication/ Security Settings] > [Authentication] > [Passcode Policy], you need to enter the passcode. We recommend that you change the system administrator's user ID and passcode immediately after installing the device.
Page 121: Maintenance
Maintenance...
Page 122: Replacing Toner Cartridge
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact Fuji Xerox Customer Support Center.
Page 123 When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use toner cartridges recommended by Fuji Xerox.
Page 124 Important Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Take the new toner cartridge of the same color out of the box, and shake the cartridge up and down and left and right for ten times.
Page 125: Replacing Waste Toner Container R5
When you replace the waste toner container, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and performance. Use waste toner containers recommended by Fuji Xerox.
Page 126 Using both hands, carefully put the used waste toner container into a supplied plastic bag. Important If you have a used waste toner container no longer needed, contact your local Fuji Xerox representative for its disposal. Be sure to put the used waste toner container in the dedicated plastic bag provided with the new waste toner...
Page 127 Replacing Waste Toner Container R5 Hold the center top part of the waste toner container and push it in all the way into the device. Important When inserting the waste toner container, do not grip the handle of the container. Close the waste toner container door.
Page 128: Replacing Staple Cartridge (For C3 Finisher Or C3 Finisher With Booklet Maker)
Check the Staple Cartridge [R1]. Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use staple cartridges recommended by Fuji Xerox. When the device is in Power Saver mode, wake the device from the Power Saver mode by pressing the Power button and select [Machine Status] on the Home screen before you replace the staple cartridge.
Page 129 Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker) With grasping the lever [R1] of the staple cartridge holder, pull the holder to the right, towards you. With grasping the orange lever, pull out the staple cartridge. Note The staple cartridge is firmly inserted.
Page 130 6 Maintenance Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). With grasping the orange lever of the staple cartridge, push the staple cartridge into its original position until it clicks into place.
Page 131: Replacing Booklet Staple Cartridge (For C3 Finisher With Booklet Maker)
* : The messages above are for the Booklet Staple Cartridge [R2]. For the Booklet Staple Cartridge [R3], [R3] is displayed. Important The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use booklet staple cartridges recommended by Fuji Xerox.
Page 132 6 Maintenance Pull out the booklet unit. With grasping the lever of the booklet staple cartridge, push the booklet staple cartridge downward. Then, pull out the booklet staple cartridge upwards. Note There are two booklet maker staple cartridges. Confirm the cartridge has been replaced from the message. Press the orange buttons on the right and left sides of the booklet staple cartridge (1), and open the cover (2).
Page 133 Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker) Important The staple case cannot be removed when the staples are remained in the staple case. Forcibly removing the staple case may cause device malfunction. Insert the new staple case (1), and push the rear side of the new staple case into the booklet staple cartridge (2).
Page 134 6 Maintenance Note Return the booklet staple cartridge until ( ) of the booklet staple cartridge is fitted in ( ) of the booklet unit. Return the booklet unit to its original position. Close the finisher front door. Note If the front door is not closed completely, a message appears and the device will remain paused.
Page 135: Replacing Staple Cartridge (For Finisher D6 With Booklet Maker)
Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use staple cartridges recommended by Fuji Xerox. When the device is in Power Saver mode, wake the device from the Power Saver mode by pressing the Power button and select [Machine Status] on the Home screen before you replace the booklet staple cartridge.
Page 136 6 Maintenance Insert a new staple cartridge. Push the unit back in to its original position. Close the door. Note If the finisher front door is not closed completely, a message appears and the device will remain paused.
Page 137: Replacing Booklet Staple Cartridge (For Finisher D6 With Booklet Maker)
When this message appears, replace the booklet staple cartridge. Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use booklet staple cartridges recommended by Fuji Xerox. When the device is in Power Saver mode, wake the device from the Power Saver mode by pressing the Power button and select [Machine Status] on the Home screen before you replace the booklet staple cartridge.
Page 138 6 Maintenance Hold the handle of the booklet maker staple cartridge to pull it out. Note There are two booklet maker staple cartridges. Confirm the cartridge has been replaced from the message. Press the orange buttons on the right and left sides of the booklet staple cartridge (1), and open the cover (2).
Page 139 Replacing Booklet Staple Cartridge (for Finisher D6 with Booklet Maker) Insert the new staple case (1), and push the rear side of the new staple case into the staple cartridge (2). Close the cover. Hold the handle of the new booklet maker staple cartridge, and push it in. Match the ( ) of the booklet maker staple cartridge and the ( ) of the booklet maker unit.
Page 140: Emptying The Hole Punch Waste Container (For C3 Finisher Or C3 Finisher With Booklet Maker)
6 Maintenance Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker) When the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed.
Page 141 Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker) Empty the container. Insert the emptied hole punch waste container into its original position until it stops. Close the finisher front door. Note If the front door is not closed completely, a message appears and the device will remain paused.
Page 142: Emptying The Hole Punch Waste Container (For Finisher D6 With Booklet Maker)
6 Maintenance Emptying the Hole Punch Waste Container (for Finisher D6 with Booklet Maker) When the optional finisher is installed and the hole punch waste container becomes full, a message appears on the touch screen. Discard the scrap according to the message. If you take the hole punch waste container out of the device, make sure to empty it completely.
Page 143 Emptying the Hole Punch Waste Container (for Finisher D6 with Booklet Maker) Close the door. Note If the finisher front door is not closed completely, a message appears and the device will remain paused.
Page 144: Replacing The Staple Waste Container
6 Maintenance Replacing the Staple Waste Container When the Finisher D6 with Booklet Maker is installed and the staple waste container becomes full, a message appears on the touch screen. Replace the staple waste container according to the message. CAUTION Be careful not to get injured by waste staples when detaching a staple waste container.
Page 145 Replacing the Staple Waste Container Put the used staple waste container into a supplied plastic bag. Important The used staple waste container needs a proper disposal. Do not disassemble the container and return it to our Customer Support Center. Push in the new staple waste container to the original position from below. Important To prevent injury, do not put your fingers on top of the container.
Page 146: Emptying The Trimmer Waste Container
6 Maintenance Emptying the Trimmer Waste Container When the trimmer waste container becomes full, a message appears on the touch screen. Discard the scraps according to the message. If you take the trimmer waste container out of the device, make sure to empty it completely.
Page 147: When The Squarefold Trimmer D1 Is Installed
Emptying the Trimmer Waste Container Push the waste container back in to its original position. Important Make sure to completely empty the waste container. If the waste container is reinstalled with some scraps remaining, it may become full before the message appears again, and this may lead to breakdown of the device.
Page 148 6 Maintenance Important Make sure to completely empty the waste container. If the waste container is reinstalled with some scraps remaining, it may become full before the message appears again, and this may lead to breakdown of the device.
Page 149: Executing Combined Calibration
Executing Combined Calibration Executing Combined Calibration The device can automatically adjust the image quality when the image quality of copies and prints deteriorates. Important You can use this feature only when a folder is available. Make sure that the device has a folder available. Note This feature may not be available depending on the model or your device configuration.
Page 150 6 Maintenance When the calibration is complete, select [OK]. Note When the EP system is available, you will be prompted to send the calibration data to the Customer Contact Center. Select [Yes] to send the data. Copy or print to confirm the image quality. Note During combined calibration, the device cannot receive print jobs and faxes.
Page 151: Problem Solving
Problem Solving...
Page 152: Paper Jams
If you were during copying, press the [Start] to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
Page 153: Paper Jams In Tray 3 And 4
Paper Jams Important If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the device. This may cause device malfunctions; therefore, always check where the paper jam occurred first.
Page 154 7 Problem Solving Note If the paper is torn, make sure no piece of paper remains inside the device. Push the Tray 3 in gently until it stops. If paper is jammed in the Tray 4, pull out the Tray 4. Important If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the device.
Page 155: Paper Jams In Tray 5
Paper Jams Paper Jams in Tray 5 The following describes how to clear paper jams occurring in Tray 5. Open Tray 5 (Bypass) top cover and remove the jammed paper. Important When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note If the paper is torn, make sure no piece of paper remains inside the device.
Page 156: Paper Jams In Tray 5 With High Capacity Feeder B1-S
7 Problem Solving Paper Jams in Tray 5 with High Capacity Feeder B1-S The following describes clearing paper jams from Tray 5 (Bypass) when High Capacity Feeder B1-S (optional) is installed. When Lamp E5 is Lit Remove any paper placed or jammed in Tray 5 (Bypass). Important When two or more sheets of paper are loaded, remove all of the sheets from the tray.
Page 157 Paper Jams Insert the paper into the tray with the printing side facing up until its leading edge lightly comes up against the paper feed entrance. Note Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. When Lamp E4 is Lit Open the front door of the High Capacity Feeder.
Page 158 7 Problem Solving Return the handle [1a] to the original position. Close the front door of the High Capacity Feeder. If the paper cannot be removed in step 2, open the top cover of Tray 5 (Bypass) and remove the jammed paper and any paper loaded. Close the top cover of Tray 5 (Bypass).
Page 159: Paper Jams In Tray 5 With High Capacity Feeder C1-Ds
Paper Jams Paper Jams in Tray 5 with High Capacity Feeder C1-DS The following describes clearing paper jams from Tray 5 (Bypass) when High Capacity Feeder C1-DS (optional) is installed. When Lamp E5 is Lit Remove any paper placed or jammed in Tray 5 (Bypass). Important When two or more sheets of paper are loaded, remove all of the sheets from the tray.
Page 160 7 Problem Solving Insert the paper into the tray with the printing side facing up until its leading edge lightly comes up against the paper feed entrance. Note Do not load paper exceeding the maximum fill line. It might cause paper jams or device malfunctions. When Lamp E4 is Lit Open the front door of the High Capacity Feeder.
Page 161 Paper Jams Return the handle [1a] to the original position. Close the front door of the High Capacity Feeder. If the paper cannot be removed in step 2, open the top cover of Tray 5 (Bypass) and remove the jammed paper and any paper loaded. Close the top cover of Tray 5 (Bypass).
Page 162: Paper Jams In Tray 6 (Hcf (A4 1 Tray))
7 Problem Solving Paper Jams in Tray 6 (HCF (A4 1 Tray)) This section describes how to clear paper jams occurring in Tray 6 (HCF (A4 1 Tray)) (optional). Note Remedy differs depending on where the paper jam occurs. Follow the instructions displayed and remove the jammed paper.
Page 163 Paper Jams Open the Tray 6 top cover. Remove the jammed paper. Note If the paper is torn, make sure no pieces of paper remain inside Tray 6. Close the top cover. Gently put the Tray 6 back into position. Paper Jams in Tray 6 Pull out Tray 6 until it stops.
Page 164: Paper Jams In Tray 6 (High Capacity Feeder B1-S)
7 Problem Solving Remove the jammed paper. Note If the paper is torn, make sure no pieces of paper remain inside Tray 6. Push the tray in gently until it stops. Paper Jams in Tray 6 (High Capacity Feeder B1-S) The following describes how to clear paper jams in Tray 6 (High Capacity Feeder B1-S (optional)).
Page 165 Paper Jams Push the tray in gently until it stops. When Lamp E2 is Lit Open the front door of the High Capacity Feeder. Move the handle [1a] to the rightward (1) and turn the knob [1c] to the right (2). Remove the jammed paper.
Page 166 7 Problem Solving When Lamp E3 is Lit Open the front door of the High Capacity Feeder. Move the handle [1b] rightward (1) and turn the knob [1c] to the right (2). Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper in the tray. Return the handle [1b] to the original position.
Page 167 Paper Jams When Lamp E1 is Lit Open the front door of the High Capacity Feeder. Move the handle [1d] upwards (1) and remove the jammed paper (2). Note If paper is torn, check for any torn pieces of paper in the tray. If the paper cannot be removed in step 2, turn the knob [1c] clockwise (1), and then remove the jammed paper (2).
Page 168: Paper Jams In Trays 6 And 7 (High Capacity Feeder C1-Ds)
7 Problem Solving Return the handle [1d] to the original position. Close the front door of the High Capacity Feeder. Note If the front door of the High Capacity Feeder is not completely closed, a message will appear and the device will not operate.
Page 169 Paper Jams Push the tray in gently until it stops. When Lamp E7 is Lit Pull out Tray 7 until it stops. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper in the tray. Push the tray in gently until it stops.
Page 170 7 Problem Solving Move the handle [1a] to the rightward (1) and turn the knob [1c] to the right (2). Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper in the tray. Return the handle [1a] to the original position. Close the front door of the High Capacity Feeder.
Page 171 Paper Jams Move the handle [1b] rightward (1) and turn the knob [1c] to the right (2). Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper in the tray. Return the handle [1b] to the original position. Close the front door of the High Capacity Feeder.
Page 172 7 Problem Solving Move the handle [1d] upwards (1) and remove the jammed paper (2). Note If paper is torn, check for any torn pieces of paper in the tray. If the paper cannot be removed in step 2, turn the knob [1c] clockwise (1), and then remove the jammed paper (2).
Page 173: Paper Jams In The Bottom Left Door
Paper Jams Paper Jams in the Bottom Left Door The following describes how to clear paper jams occurring in the bottom left door. When the following option is installed, perform the following procedure. If not, proceed to step 2. When the HCF B1 is installed 1) Gently move the Tray 6 (HCF B1) to the left until it stops by gripping the handle on the top left side of the Tray 6.
Page 174: Paper Jams Inside The Main Unit
7 Problem Solving Remove the jammed paper. Note If the paper is torn, make sure no piece of paper remains inside the device. Close the bottom left door. When the following option is installed, perform the following. When the HCF B1 is installed 1) Gently put the HCF back into position.
Page 175 Paper Jams Turn the green handle [2] at the center of the transfer module to the right until it is in the horizontal position (1), and then pull out the transfer module until it stops (2). Note If you see the paper jammed inside the transfer module when you are pulling out the module, stop pulling out the module, and then gently pull out the module while holding the paper on the module.
Page 176: Paper Jams In The Bottom Right Door
7 Problem Solving Return the handle [2a] and [2b] to the original position. Insert the transfer module completely (1) and turn the green handle [2] to the left (2). Note If you cannot turn the handle, pull out the transfer module halfway and insert it again. Close the device front door.
Page 177 Paper Jams When the Interface Decurler Module D1 is installed 1) Make sure that the device has stopped, and open the Interface Decurler Module front door. Open the bottom right door while sliding the door latch downwards. Remove the jammed paper. Note If the paper is torn, make sure no piece of paper remains inside the device.
Page 178: Paper Jams In The Output Tray
7 Problem Solving When the Interface Decurler Module D1 is installed 1) Close the Interface Decurler Module front door. Note If the front door is not completely closed, a message will appear and the device remains paused. Paper Jams in the Output Tray Remove jammed paper from the output tray.
Page 179 Paper Jams Move the handle [1c] to the right (1), and turn the knob [1b] to the right (2). Remove the jammed paper. Note If the paper is torn, make sure no piece of paper remains inside the device. Return the handle [1c] to its original position. Close the Transport Unit V1 front door.
Page 180 7 Problem Solving Move the handle [1a] to the upper direction. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the device. Return the handle [1a] to its original position. Close the Transport Unit V1 front door. Note If the Transport Unit V1 front door is not completely closed, a message will appear and the device remains paused.
Page 181: Paper Jams In C3 Finisher / C3 Finisher With Booklet Maker
Paper Jams Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker The following describes how to clear paper jams inside the finisher when the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed. Note Remedy differs depending on where the paper jam occurs.
Page 182 7 Problem Solving Paper Jams at the Handle [3a] (Using the Knob [3b]) Open the finisher front door. Move the handle [3a] upwards (1), and remove the jammed paper (2). Note If paper is torn, check for any torn pieces of paper inside the device. Turn the knob [3b] to the left (1), and eject the jammed paper (2).
Page 183 Paper Jams Return the handle [3a] to its original position. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused. Paper Jams at the Handle [3c] If you can see the edge of the jammed paper on the output tray, gently pull the paper straight from the exit area to remove.
Page 184 7 Problem Solving Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the device. Return the handle [3c] to its original position. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused. Paper Jams at the Handle [3d] Open the finisher front door.
Page 185 Paper Jams Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the device. Return the handle [3d] to its original position. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused. Paper Jams at the Handle [3d] (when the paper is ejected at the output area) Gently pull the jammed paper to the right to remove.
Page 186 7 Problem Solving Pull out the booklet unit [4]. Turn the knob [4a] to the left (1), and remove all the jammed paper (2). Return the booklet unit [4] to its original position. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused. Paper Jams in the Booklet Tray [4a] (For C3 Finisher with Booklet Maker) Open the finisher front door.
Page 187: Paper Jams In The 10-Bin Output Device
Paper Jams Turn the knob [4a] to the right to eject the jammed paper onto the booklet tray. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the device. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused.
Page 188 7 Problem Solving Open the front door of the 10-bin output device. Open the cover [7a] to the left. If you can see the edge of the jammed paper on the exit area, gently pull the jammed paper down to remove. Note If paper is torn, check for any torn pieces of paper inside the device.
Page 189 Paper Jams If you cannot remove the paper, open the finihser front door. Move the handle [2a] to the left. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the device. Return the handle [2a] to its original position. Close the finihser front door.
Page 190: Paper Jams In The Folder Unit Cd1
7 Problem Solving Paper Jams in the Folder Unit CD1 The following describes how to clear paper jams inside the folder unit when the Folder Unit CD1 (optional) is installed. Note A remedy differs depending on where the paper jam occurs. Follow the instructions displayed and remove the jammed paper.
Page 191 Paper Jams Paper Jams at the Handle [2b] Make sure that the device has stopped, and open the folder unit cover of the Folder Unit CD1. Move the handle [2b] to the left (1), and remove the jammed paper (2). Note If paper is torn, check for any torn pieces of paper inside the device.
Page 192 7 Problem Solving Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d] Make sure that the device has stopped, and open the folder unit cover of the Folder Unit CD1. Pull out the Tri-fold output tray [2d] (1), and move the handle [2e] to the right (2). Remove the jammed paper (3).
Page 193 Paper Jams Return the handle opened ([2f] or [2e]) to its original position (1), and push the Tri-fold output tray [2d] in (2). Close the folder unit cover of the Folder Unit CD1. Note A message will be displayed and the device will not operate if the folder unit cover of the Folder Unit CD1 is even slightly open.
Page 194: Paper Jams In The Finisher D6 With Booklet Maker
7 Problem Solving Return the handle [2g] (1), and push the Tri-fold output tray [2d] in (2). Close the folder unit cover of the Folder Unit CD1. Note A message will be displayed and the device will not operate if the folder unit cover of the Folder Unit CD1 is even slightly open.
Page 195 Paper Jams If it is difficult to remove the jammed paper, turn knob [1b] to the right (1), and remove the jammed paper (2). Return handle [1a] to its original position. Close the door. When Lamp E2 is Lit Make sure that the device has stopped, and open the finisher front door.
Page 196 7 Problem Solving Move handle [1c] to the right (1), turn knob [1e] to the right (2), and remove the jammed paper (3). Note The jammed paper may be hidden in the top part. Return handle [1c] to its original position. Close the cover.
Page 197 Paper Jams Open and close the finisher front door. When Lamp E4 is Lit Make sure that the device has stopped, and open the finisher front door. Move handle [1d] to the right (1), turn the knob[1e] to right (2), and remove the jammed paper(3).
Page 198 7 Problem Solving When Lamp E5 is Lit Make sure that the device has stopped, and open the finisher front door. Move handle [1d] to the right (1), turn the knob [1f] to the left (2), and remove the jammed paper (3).
Page 199 Paper Jams Open and close the finisher front door. Paper Jams in the Booklet Maker If the paper jam occurs in the Booklet maker, follow the steps below to remove the jammed paper. When Lamp E7 is Lit Make sure that the device has stopped, and open the finisher front door. Move handle [3a] to the left (1), and remove the jammed paper (2).
Page 200 7 Problem Solving If it is difficult to remove the jammed paper, pull out the booklet maker unit [3] (1), and remove the jammed paper (2). Return handle [3a] to its original position. Slowly push the booklet maker unit [3] all the way into the device. Close the door.
Page 201 Paper Jams Pull out the booklet maker unit [3]. Turn knob [3b] to the left (1), and remove jammed paper (2). Slowly push the booklet marker unit [3] all the way into the device. Close the door. When Lamp E9 is Lit Make sure that the device has stopped, and open the finisher front door.
Page 202 7 Problem Solving Turn knob [3b] to the right (1), and remove paper jammed in the Booklet tray (2). Close the door. Paper Jams in the Folder Unit CD2 The following describes how to clear paper jams inside the folder unit, when Folder Unit CD2 (optional) is installed.
Page 203 Paper Jams Return handles [2a] and [2b] to their original positions. Close the door. Note If the folder unit front door is not closed completely, a message appears and the device will remain paused. When Lamp E11 is Lit Make sure that the device has stopped, and open the folder unit front door. Move handle [2g] to the right (1), turn knob [2c] to the left (2), and remove the jammed paper (3).
Page 204 7 Problem Solving Return handle [2g] to its original position. Close the door. Note If the folder unit front door is not closed completely, a message appears and the device will remain paused. When Lamp E12 is Lit Make sure that the device has stopped, and open the folder unit front door. Pull out the Tri-fold output tray [2d].
Page 205 Paper Jams Move handle [2e] to the right (1), turn knob [2c] to the left (2), and remove the jammed paper (3). Return handle [2e] to its original position. If it is difficult to remove the jammed paper, move handle [2f] to the right (1), turn knob [2c] to the left (2), and remove the jammed paper (3).
Page 206: Paper Jams In Interface Decurler Module D1
7 Problem Solving Slowly push in the Tri-fold output tray [2d]. Close the door. Note If the folder unit front door is not closed completely, a message appears and the device will remain paused. Paper Jams in Interface Decurler Module D1 The following describes how to clear paper jams in Interface Decurler Module D1 (optional).
Page 207 Paper Jams Return handle [1a] to its original position. If it is difficult to remove the jammed paper, move handle [1c] upwards (1), and then remove the jammed paper (2). Return handle [1c] to its original position. Close the door.
Page 208: Paper Jams In The Inserter D1
7 Problem Solving Paper Jams in the Inserter D1 The following describes how to clear paper jams in the separator/cover tray (paper tray T1) (optional). Note The procedure to clear a paper jam varies according to the location where the paper is jammed. Check the location where the paper is jammed based on the message output in error display area.
Page 209 Paper Jams Move handle [1a] upwards (1), turn knob [1b] to the left (2), and remove the jammed paper (3). Return handle [1a] to its original position. If it is difficult to remove the jammed paper, move handle [1c] to the right (1), turn knob [1b] to the left (2), and remove the jammed paper (3).
Page 210 7 Problem Solving When Lamp E3 is Lit Open the Inserter front door. Move handle [1d] downwards (1), turn knob [1e] to the left (2), and remove the jammed paper (3). Note The jammed paper may be hidden in the top part. Return handle [1d] to its original position.
Page 211: Paper Jams In The Crease/Two-Sided Trimmer D2
Paper Jams Return handle [1a] to its original position. Close the door. Paper Jams in the Crease/Two-sided Trimmer D2 If a paper jam occurs in the Crease/Two-sided Trimmer D2 (optional), printing is stopped. On the error display area of the touch screen, the location where paper is jammed is indicated in red, and a message is displayed.
Page 212 7 Problem Solving If it is difficult to remove the jammed paper, turn the knob [1c] to the right (1), and remove the jammed paper (2). Return handles [1a], [1b], and [1d] to their original positions. Close the door. When the Lamp [E2] is Lit Open the two-sided trimmer front door.
Page 213 Paper Jams Move handles [1a] (1) and [1b] downwards (2). Turn knob [1c] to the right (1), and remove the jammed paper (2). Return handles [1a] and [1b] to their original positions. If it is difficult to remove the jammed paper, move handle [1d] upwards (1) and handle [2a] to the left (2).
Page 214 7 Problem Solving Turn knob [2b] to the left (1), and remove the jammed paper (2). Return handles [1d] and [2a] to their original positions. Close the door. When the Lamp [E3] is Lit Open the two-sided trimmer front door. Turn knob [2] to the left, and align it with Unlock (a mark indicating an opened lock) position.
Page 215 Paper Jams Move handle [2C] downwards (1), and remove the jammed paper (2). Note The jammed paper may be hidden in the top part. Return handle [2c] to its original position. Close the door. When the Lamp [E4] is Lit Open the two-sided trimmer front door.
Page 216 7 Problem Solving Move handle [2c] downwards (1) and handle [2d] upwards (2), and then move handle [2e] to the right (3). Turn knob [2f] to the right (1), and remove the jammed paper (2). Note Hold the end of the paper and remove. Return handles [2e] (1), [2d] (2), and [2c] (3) to their original positions.
Page 217 Paper Jams When the Lamp [E5] is Lit Open the two-sided trimmer front door. Move handle [3a] to the right (1) and handle [3b] to the left (2). Turn knob [3c] to the right (1), and remove the jammed paper (2). Turn knob [2f] to the left (1), and remove the jammed paper (2).
Page 218 7 Problem Solving Return handles [3a] and [3b] to their original positions. Close the door. When the Lamp [E6] is Lit Open the two-sided trimmer front door. Move handle [3a] to the right (1) and handle [4b] downwards (2), move handle [4c] to the right (3), and remove the jammed paper (4).
Page 219 Paper Jams Move handle [4a] to the right (1), turn knob [2f] to the left (2), and remove the jammed paper (3). Note Turn the knob 2f while holding the lever 4a. Turn knob [3c] to the right (1), and remove the jammed paper (2). Return handles [3a], [4b], and [4c] to their original positions.
Page 220 7 Problem Solving When the Lamp [E7] is Lit Open the two-sided trimmer front door. Move handle [3a] to the right (1), and turn knob [2f] to the left (2). Important Make sure to turn the knob 5 times or more. Open the trimmer waste container door, and then remove and reinsert the trimmer waste container three or more times.
Page 221 Paper Jams Close the doors. If Display Does Not Turn Off Open the two-sided trimmer front door. Open the trimmer waste container door and remove the scraper tool provided inside the door. Move handle [3a] to the right (1), and move handle [3b] to the right (2). Scrape the periphery of the trimmer, and drop the scrapings in the trimmer waste container by using the scraper tool.
Page 222: Paper Jams In The Squarefold Trimmer D1
7 Problem Solving If the scrapings do not fall in the trimmer waste container, move them by using the scraper tool and dispose of them manually. Return handles [3a] and [3d] to their original positions. Make sure that there are no remaining scraps behind the trimmer waste container. If you find any scraps inside the container frame, remove them with the scraper tool.
Page 223 Paper Jams When the Lamp [E1] or [E2] is Lit Make sure that the device has stopped, and press the button on the left cover of the SquareFold Trimmer D1, and open the cover. Remove the jammed paper. If you cannot easily remove the paper, open the finisher door. Turn the knob [3b] to the right, and then remove the jammed paper.
Page 224: Long Paper Jam
7 Problem Solving When the Lamp [E3] is Lit Make sure that the device has stopped, and press the button on the right cover of the SquareFold Trimmer D1 to open the cover. Remove the jammed paper. Close the cover. Long Paper Jam If you open the cover of printer unit while printing a long paper, the paper will remain in the paper feeding unit and you cannot remove the paper.
Page 225: Document Jams
Document Jams Document Jams When a document jam occurred in the document feeder, the device stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
Page 226 7 Problem Solving If the message on the screen indicates a paper jam in the document feeder left cover, remove the jammed document from the document feeder left cover. Close the top cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
Page 227 Document Jams Return the Side 2 scanner first, and then close the document feeder gently. If you could not find the document in step 7, lift the document feeder tray and remove the document. Return the document feeder tray gently. Make sure that the document is not torn, wrinkled or folded, and then load the document again following the instructions displayed on the touch screen.
Page 228: Stapler Faults
7 Problem Solving Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 229: Staple Jams In Staple Cartridge (For C3 Finisher And C3 Finisher With Booklet Maker)
Stapler Faults Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the C3 Finisher (optional) and the C3 Finisher with Booklet Maker (optional). Make sure that the device is not operating, and open the finisher front door.
Page 230 7 Problem Solving Note The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. When the C3 Finisher Staple Unit 65 Sheets is installed, pull down the orange lever, and pull out the staple cartridge.
Page 231: Booklet Staple Jams In Booklet Staple Cartridge (For C3 Finisher With Booklet Maker)
Stapler Faults With grasping the orange lever of the staple cartridge, push the staple cartridge into its original position until it clicks into place. Close the finisher front door. Note If the finisher front door is not completely closed, a message will appear and the device remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support Center.
Page 232 7 Problem Solving With grasping the lever of the booklet staple cartridge, push the booklet staple cartridge downward. Then, pull out the booklet staple cartridge upwards. Push down the metal part of the staple cartridge. Remove the jammed staples (1), and return the metal part pushed down in step 4 to its original position (2).
Page 233 Stapler Faults Return the booklet staple cartridge to its original position. Slightly push the booklet staple cartridge upwards, and make sure that it clicks into place. Note Return the booklet staple cartridge until ( ) of the booklet staple cartridge is fitted in ( ) of the booklet unit.
Page 234: Staple Jams In Staple Cartridge (For Finisher D6 With Booklet Maker)
7 Problem Solving Staple Jams in Staple Cartridge (For Finisher D6 with Booklet Maker) The following describes how to clear staple jams in the staple cartridge when the Finisher D6 with Booklet Maker (optional) is installed. Reference For remedies if the staple cartridge happened to come off the holder, refer to "Re-inserting the Staple Cartridge into the Cartridge Unit"...
Page 235: Staple Jams In Booklet Staple Cartridge (For Finisher D6 With Booklet Maker)
Stapler Faults Return the unit to its original position. Close the finisher front door. Note A message will be displayed and the device will not operate if the finisher front door is even slightly open. If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center.
Page 236 7 Problem Solving Hold the handle of the booklet staple cartridge and pull it up to remove it. Push down the metal part of the staple cartridge. Remove the jammed staples (1), and return the metal part pushed down in step 4 to its original position (2).
Page 237: Re-Inserting The Staple Cartridge Into The Cartridge Unit
Stapler Faults Hold the handle of the booklet staple cartridge, and push it in. Fit the booklet staple cartridge ( ) to the booklet maker unit ( ). Slowly push the booklet maker unit [3] all the way into the device. Close the door.
Page 238 7 Problem Solving CAUTION Be careful in removing jammed staples. Move the lever on the bottom of the unit in the direction of the arrow. Important Be careful when removing jammed staples to avoid hurting your fingers and nails. Turn the unit upside while holding the lever, and then take off the staple cartridge from its unit.
Page 239 Stapler Faults Push the staple cartridge in the unit. Return the unit to its original position. Close the cover.
Page 240: Image Quality Trouble
7 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
Page 241 Image Quality Trouble Symptom Cause Remedy Is the paper tray inserted Firmly push in the tray until it stops to insert it correctly? properly. Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear.
Page 242 7 Problem Solving Symptom Cause Remedy Black dots are The drum cartridge has Replace the drum cartridge with a new one. printed. deteriorated or is damaged. Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed.
Page 243 Image Quality Trouble Symptom Cause Remedy White dots The paper is unsuitable. Load suitable paper. appear in black filled areas. The transfer output value is Adjust the transfer output value on the unsuitable for the paper. [Adjust Image Transfer] screen in [Tools] > [System Settings] >...
Page 244 7 Problem Solving Symptom Cause Remedy No toner remains in the toner Replace the toner cartridge with a new one. cartridge. Reference Refer to "Replacing Toner Cartridge" (P.122). Power supply or high-voltage Contact our Customer Support Center. power supply may have malfunctioned.
Page 245 Image Quality Trouble Symptom Cause Remedy White or color The drum cartridge has Replace the drum cartridge with a new one. patches appear deteriorated or is damaged. vertically. Paper Feed Direction No toner remains in the toner Replace the toner cartridge with a new one. cartridge.
Page 246 7 Problem Solving...
Page 247 Maintenance, Operation, and Services For details on maintenance, operation, and services (coverage, period, charge, etc), please contact Fuji Xerox Customer Support Center. ApeosPort-VII C7788/C6688/C5588 DocuCentre-VII C7788/C6688/C5588 Quick Reference for English-Speaking Users ME8511E1-2 (Edition 1) August 2019 Fuji Xerox Co., Ltd.

This manual is also suitable for:

Apeosport-vii c5588 Apeosport-vii c6688 Docucentre-vii c5588 Docucentre-vii c7788 Docucentre-vii c6688

Fuji Xerox ApeosPort-VII C7788 Quick Reference

1 Before Using the Device

Preface

Using this Guide

Safety Notes

Regulation

Safety Data Sheet (SDS) - an Index for Characteristics and Handling of the Specific Chemical Substances Defined

Environment

Legal Notice

2 Product Overview

Device Components

Power Source

Power Saver Mode

Adjusting Screen Brightness

Ground Fault Interrupter

Control Panel

3 Paper and Other Media

Usable Paper

Loading Paper

Changing the Paper Settings

4 Original Documents

Loading Documents

5 Basic Operations

Copying Procedure

Fax Procedure

Scanning Procedure

Printing

Create Folder

System Settings Procedure

6 Maintenance

Replacing Toner Cartridge

Replacing Waste Toner Container R5

Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker)

Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)

Replacing Staple Cartridge (for Finisher D6 with Booklet Maker)

Replacing Booklet Staple Cartridge (for Finisher D6 with Booklet Maker)

Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker)

Emptying the Hole Punch Waste Container (for Finisher D6 with Booklet Maker)

Replacing the Staple Waste Container

Emptying the Trimmer Waste Container

Executing Combined Calibration

7 Problem Solving

Paper Jams

Document Jams

Stapler Faults

Image Quality Trouble

Quick Links

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Summary of Contents for Fuji Xerox ApeosPort-VII C7788