The Image Is Not What Was Expected - Fuji Xerox ApeosPort-VI C7771 Administrator's Manual

Symptom
Unable to send e-
mail.

The Image is not What was Expected

If the image is not what was expected, identify the symptom in the following table to
perform the remedy.
Symptom
The image is dirty. The document glass or the
The image is too
dark, or too light.
Part of the image
is missing.
The image is not
the desired size.
Cause
The mail address is incorrect.
The data size exceeded the
maximum e-mail size.
Cause
document cover is soiled.
The document is a
transparent type such as a
transparency film.
The document is colored,
rough, or a blueprint.
The document is glossy
printing paper.
The scan density setting is
inappropriate for the
document.
The setting for [Original
Type] is inappropriate for the
document.
The document is pasted or
folded.
The document glass or the
document cover is dirty.
Trouble during Scanning
Remedy
Enter the correct mail address.
Change the maximum e-mail size, or lower the
resolution.
Reference
Refer to "Maximum Total Data Size" (P.299), or "Scan" >
"Layout Adjustment" in the User Guide.
Remedy
Clean the document glass or the document
cover.
Reference
Refer to Cleaning Document Cover and Document Glass
(P.111).
If the document is transparent, dirt on the
document cover may be copied on the image.
Place a white sheet of paper on top of the
document when scanning.
Adjust the copy density or image quality when
scanning.
Glossy printing paper easily sticks to the
document glass, and shadows are sometimes
scanned, soiling the image. Place a
transparency film under the document when
scanning.
Adjust the scan density.
Reference
Refer to "Scan" > "Advanced Settings" in the User Guide.
Select the image quality appropriate for the
document.
Reference
Refer to "Scan" > "Advanced Settings" in the User Guide.
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
Clean the document glass or the document
cover.
Reference
Refer to Cleaning Document Cover and Document Glass
(P.111).
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