Page 496 of 630
Virtual Office
Emergency Services for Virtual Office
Active Call Failover
553-3001-368
Standard 26.00
Features overview
information for an IP Phone on an active call. The following recording
models are supported:
•
bulk call recording — records all calls on an IP Phone
•
quality monitor recording — records individual calls on an IP Phone
Note: If the network connection between the IP Call Recording Server
and the IP Phone is lost, active calls cannot be recorded.
For more information about the IP Call Recording feature, see IP Line:
Description, Installation, and Operation (553-3001-365) and Automatic Call
Distribution: Description (553-3001-351).
The Virtual Office feature enables end users to log into any IP Phone using
their own user ID and password This redirects the end-user's telephone calls
and other features to the Virtual Office logged-in IP Phone. For information
about using Virtual Office on an IP Phone, see the appropriate user guide. For
more information about the Virtual Office feature, see Features and Services
(553-3001-306).
The E911 for Virtual Office feature allows Virtual Office users to place an
emergency call to the correct Public Safety Answering Point (PSAP) for their
geographic location. For more information about the E911 for Virtual Office
feature, see Emergency Services Access: Description and Administration
(553-3001-313).
The Active Call Failover (ACF) feature enables an IP Phone to reregister in
the ACF mode during a Signaling Server failure.
The ACF mode preserves the following:
•
active media stream
August 2007