Nortel 1110 User Manual
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Nortel 1110 User Manual

Nortel 1110 User Manual

Nortel communication server 1000
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Nortel Communication Server 1000
IP Phone 1110
User Guide

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Summary of Contents for Nortel 1110

  • Page 1 Title page Nortel Communication Server 1000 IP Phone 1110 User Guide...

  • Page 3: Revision History

    Release 5.5 features, UNIStim 4.0 Release 6.0 documentation is also used for Release 5.5. June 2009 Standard 04.02. This document is up-issued to support Nortel Communication Server 1000 Release 6.0. May 2009 Standard 04.01. This document is up-issued to support Nortel Communication Server 1000 Release 6.0.
  • Page 4 Revision history...

  • Page 5: Table Of Contents

    Contents About the Nortel IP Phone 1110 ..... . 9 Basic features ........9 Telephone controls .
  • Page 6 Contents Call timer ........37 Live Dial Pad .
  • Page 7 Contents Answering a call ........55 While on an active call ......55 Placing a call on hold .
  • Page 8 Contents Additional phone features ......84 Secure Communication ......84 Using Virtual Office .

  • Page 9: About The Nortel Ip Phone 1110

    About the Nortel IP Phone 1110 About the Nortel IP Phone 1110 The Nortel IP Phone 1110 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Basic features Your IP Phone 1110 supports the following: •...
  • Page 10 Note: Some features are not available on all telephones. Consult your system administrator to verify which features are available for your use. Figure 1 shows the controls of your IP Phone 1110. Figure 1: IP Phone 1110...

  • Page 11: Telephone Controls

    About the Nortel IP Phone 1110 Telephone controls Table 1: Telephone controls Note: In some geographic regions, the IP Phone 1110 is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services).
  • Page 12 About the Nortel IP Phone 1110 Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In many cases, you can use the Enter instead of the Select context-sensitive soft key. Use the Line (DN) key to access the single line and activate on-hook dialing.
  • Page 13 About the Nortel IP Phone 1110 When your IP Phone 1110 firmware is being updated, the blue Feature Status Lamp flashes. Note: To find out if additional features are supported, contact your administrator. Press the Services key once to access the...
  • Page 14 About the Nortel IP Phone 1110 • Virtual Office Login and Virtual Office Logout (if Virtual Office is configured) • Test Local Mode and Resume Local Mode (if Media Gateway 1000B is configured) Note: Press the Services key to exit from any menu or menu item.

  • Page 15: Telephone Display

    Table 1 shows the LCD screen of your IP Phone 1110. Figure 2: IP Phone 1110 LCD screen The LCD screen on your IP Phone 1110 consists of two basic display areas: • The upper display area is for information such as caller number, caller...

  • Page 16: Call Features And Flexible Feature Codes

    “Flexible Feature Codes (FFC)” on page 103 to record the FFCs that your system administrator assigns to your phone. Security features The following security features are available on your IP Phone 1110: • Using Encrypted Calling • Connect the components...
  • Page 17 7. Use the dialpad to enter the new password. 8. Press the Enter key to accept the new password. If you are locked out of your IP Phone 1110, or if you forget your SCPW, contact your system administrator.
  • Page 18 About the Nortel IP Phone 1110 Note: The default configuration for Password Protection is off. To turn Password Protection on or off: 1. Press the Directory key. 2. Press the Up/Down navigation keys to scroll up or down, and highlight...

  • Page 19: Entering And Editing Text

    Entering and editing text Entering and editing text You can enter and edit text on your IP Phone 1110 using the following methods: • “Connect the components” on page 22 • “Editing text using the soft keys” on page 19 •...
  • Page 20 6. Press the Next soft key to submit your changes. Table 3 describes the soft key editing functions on your IP Phone 1110. Table 3: Editing soft key description (Part 1 of 2) Description Cancel Action is cancelled.

  • Page 21: Entering Text Using The Usb Keyboard

    Entering and editing text Table 3: Editing soft key description (Part 2 of 2) Description Done/Select/Enter Meaning depends on application. Entering text using the USB keyboard You can use the USB keyboard, when connected, to enter text in the tools and graphical applications.

  • Page 22: Connect The Components

    Before you begin CAUTION Damage to Equipment Do not plug your IP Phone 1110 into a regular or ISDN telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your phone into a 10/100BaseT Ethernet jack.
  • Page 23 Figure 3: Release the phone from the stand Wall-mount lever Wall-mount lever Tilt lever WARNING Your IP Phone 1110 is shipped with its stand locked in position. To release the phone from the stand, press the Wall-Mount lever (see Figure 3) and gently rotate the phone away from the stand a little.
  • Page 24 Plug the AC power adapter into the nearest AC power outlet. Note: Your IP Phone 1110 supports both AC power and Power over Ethernet (PoE), including IEEE 802.3af standard power. To use AC power, use only the Nortel-approved AC power adapter (RoHS Global Power Supply, PEC #: N0089601), which can be ordered separately.
  • Page 25 Connect the components Figure 5: IP Phone 1110 connections 3. Install the handset. Plug the end of the handset cord with the short straight section into the handset. Plug the end of the handset cord with the long straight section into the handset jack on the back of the...
  • Page 26 Figure 6: Cable routing tracks and mounting holes Method A Method B 6. Wall-mount your phone (optional). Your IP Phone 1110 can be mounted either by: (Method A) using the mounting holes on the bottom of the phone stand, or (Method B) using a traditional-style wall-mount box with an RJ-45 connector and a 15-cm (6-inch) RJ-45 cord (not supplied).
  • Page 27 Connect the components 7. Replace the stand cover. Ensure that all cables are neatly routed and press the stand cover into place until you hear an audible click. 8. Put the phone in the wall-mount position. If you wall-mounted your phone, put it in the wall-mount position by pressing the Tilt Lever and pushing the phone towards the stand until the phone is nearly parallel with the stand.

  • Page 28: Telephone Features

    Telephone features Telephone features Your IP Phone 1110 has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed through the Telephone Options menu item on the Services menu. Press Services key once to access the Services...
  • Page 29 Telephone features • “Set Info” on page 34 • “Diagnostics” on page 35 • “Ring type...” on page 36 • “Call timer” on page 37 • “Live Dial Pad” on page 38 • “Caller ID display order” on page 39 •...

  • Page 30: Volume Adjustment

    Telephone features 3. Choose one of the following: Select Cancel — Press the Select context-sensitive soft key to save any changes and return to the Telephone Options menu. — Press the Cancel context-sensitive soft key to keep existing setting and return to the Telephone Options menu.

  • Page 31: Contrast Adjustment

    Telephone features Down 3. To increase or decrease the volume, do one of the following: — Press the Down context- sensitive soft keys. — Press the Down navigation keys. 4. Choose one of the following: Select Cancel — Press the Select context-sensitive soft key to save the volume level and...

  • Page 32: Language

    Telephone features 2. Choose one of the following: Select Cancel — Press the Select context-sensitive soft key to save the contrast level and return to the Telephone Options menu. — Press the Cancel context-sensitive soft key to keep existing configurations. Language...

  • Page 33: Date/Time

    Telephone features Choose one of the following: Select Cancel — Press the Select context-sensitive soft key to save the language and return to the Telephone Options menu. — Press the Cancel context-sensitive soft key to keep existing configurations. Date/Time... Several date and time formats are available. Formats are based on the 12-hour and 24-hour clocks.

  • Page 34: Local Dialpad Tone

    Telephone features Local Dialpad Tone The Local DialPad Tone option produces Dual-Tone Multi-Frequency (DTMF) sounds, a single tone, or no sound when you press a key on the dialpad. To choose a local dialpad tone, press the Services key, select Telephone Options, and then select Local DialPad...

  • Page 35: Diagnostics

    Telephone features • Server Info • Location Info • Encryption Info To view telephone-specific information, press the Services key, select Telephone Options, and then select Info. Viewing telephone-specific information: 1. Press the Up/Down navigation keys to scroll through the list to view the telephone information.

  • Page 36: Ring Type

    Telephone features Viewing telephone-specific diagnostic information: 1. Press the Up/Down navigation keys to scroll through the list of diagnostic information. Cancel 2. Press the Cancel context-sensitive soft key to return to the Telephone Options menu. Ring type... The Ring type… option configures the telephone’s ring tone. To choose a ring type, press the Services key, select...

  • Page 37: Call Timer

    Telephone features 3. Choose one of the following: Select — Press the Select context-sensitive soft key to save the ring type and Stop return to the Telephone Options menu. — Press the Stop context-sensitive Cancel soft key, and then use the Up/Down navigation keys to select a different ring type.

  • Page 38: Live Dial Pad

    Telephone features 2. Choose one of the following: Select Cancel — Press the Select context-sensitive soft key to save the configuration and return to the Telephone Options menu. — Press the Cancel context-sensitive soft key to keep existing configurations. Live Dial Pad Use Live Dialpad to dial a number using the telephone keypad without having to pick up the handset, press the Handsfree...

  • Page 39: Caller Id Display Order

    Telephone features Caller ID display order Caller ID display order appears in 2 formats: • Number, name (default) • Name, Number Configuring Caller ID display order Use the following procedure to configure Caller ID display order. 1. Press the Services key, select Telephone Options, and then select...
  • Page 40 Telephone features...

  • Page 41: Local Tools

    Your IP Phone 1110 has both local and server-based telephone tools and features. This section discusses the various tools and features available locally on your IP Phone 1110. Many of the tools and features discussed in this section are for administrator use only. Do not make any changes unless instructed by an administrator.

  • Page 42: Using The Preferences Submenu

    Local tools menu, a Preferences submenu appears. This submenu provides access to tools used for controlling various local display preferences for your IP Phone 1110. The Preferences submenu provides access to the following tools: • “1. Contrast” on page 43...

  • Page 43: Contrast

    “3. Backlight Timer” on page 44 1. Contrast Use the Contrast tool to adjust the contrast of the LCD display screen on your IP Phone 1110. To adjust the contrast of the LCD display screen, press the Services twice to open the Local tools...

  • Page 44: Backlight Timer

    Local tools Note: The Telephone Options menu is synchronized with the selected language. To access the local language tool , press the Services key twice to open Local tools menu, press the 1 key on the dialpad to select the Preferences menu option, and then press the 2 key on the dialpad to select the...

  • Page 45: Using The Local Diagnostics Submenu

    Local Diagnostics submenu appears. This submenu provides access to tools used for monitoring and controlling the operation of your IP Phone 1110. Local Diagnostics submenu provides access to the following tools: • “1. IP Set&DHCP Information” on page 46...

  • Page 46: Ip Set&Dhcp Information

    Local tools • “2. Network Diagnostic Tools” on page 46 • “3. Ethernet Statistics” on page 46 • “4. IP Network Statistics” on page 46 • “5. DHCP Information” on page 47 • “6. License Information” on page 47 • “7.

  • Page 47: Dhcp Information

    When you select the Network Configuration option from the Local tools menu, network configuration data appears for your IP Phone 1110. This tool is for administrator use only. 4. Using the Lock Menu When you select the Lock Menu...

  • Page 48: Making A Call

    Making a call Making a call This section describes features associated with making a call. You can make a call from your IP Phone 1110 using any of the following methods: • “Using Off-hook dialing” on page 48 • “Using On-hook Dialing” on page 49 •...

  • Page 49: Using On-Hook Dialing

    Making a call Using On-hook Dialing 1. Leave the handset in the cradle. 2. Press the line (DN) key. 3. When the dial tone sounds, dial the number. 4. When the called party answers, lift the handset. 5. To terminate the call, choose one of the following: —...

  • Page 50: Using Ring Again

    Making a call 2. Choose one of the following: — Lift the handset to dial the number. — Press the line key (DN) to dial the number. 3. If the Line key is used to dial the number, lift the handset when the called party answers.
  • Page 51 Making a call To activate Ring Again: 1. Dial a number and receive a busy tone or no answer. 2. Choose one of the following: RngAgn — Press the Ring Again context- sensitive soft key. — Enter the Ring Again Activate FFC.

  • Page 52: Using Last Number Redial

    Making a call Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number. To use Last Number Redial: Choose one of the following: 1. To redial using the handset: — Lift the handset. —...

  • Page 53: Using Speed Call

    Making a call Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-digit code to store, edit, and automatically dial frequently called telephone numbers. To store a Speed Call number: SpcCtl 1.

  • Page 54: Using System Speed Call

    Making a call SpcCtl 2. Press the Speed Call Controller context-sensitive soft key. 3. Dial the Speed Call code to automatically dial the number. Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone.

  • Page 55: Answering A Call

    Answering a call Answering a call Each incoming call causes the telephone to ring and the Message Indicator lamp to flash. To answer a call: Lift the handset. Note: Do not use the Line (DN) key to anwer a call. While on an active call This section describes the following features, available during an active call:...

  • Page 56: Transferring A Call

    While on an active call To place a call on hold: Press the Hold key. (Hold) To retrieve a call on hold: Press the line (DN) key. Transferring a call Use the Transfer feature to redirect a call to the appropriate person. To transfer a call to a third party: Trans 1.

  • Page 57: Using Timed Reminder Recall

    While on an active call To return to the original call, if the transfer is incomplete: If the person called is not available, press the Line (DN) key to reconnect to the original call. Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered.

  • Page 58: Using Call Park

    While on an active call If the transferred call is not answered, your telephone rings: 1. Lift the handset to reconnect to the original caller. 2. Choose one of the following: Trans — Press the Transfer context-sensitive soft key and repeat the transfer. —...
  • Page 59 While on an active call To park a call on a DN other than the System Park DN or your own Park 1. Press the Park context-sensitive soft key. 2. Dial the DN where you want to park the call. Park 3.

  • Page 60: Recording A Calling Party Number

    While on an active call 4. Choose one of the following: Trans Conf — Press the Transfer context-sensitive soft key. — Press the Conference context- sensitive soft key. To retrieve a parked call: 1. Lift the handset. Park 2. Press the Park context-sensitive soft key.

  • Page 61: Tracing A Malicious Call

    While on an active call 2. Dial a charge account number or the caller’s number. Note: For information on using the Charge key, see “Charging a call or charging a forced call” on page CParty 3. Press the Call Party context-sensitive soft key to return to the call.

  • Page 62: While Away From Your Desk

    While away from your desk While away from your desk You can use the following features when you are away from your desk: • “Using Call Forward” on page 62 • “Using Internal Call Forward” on page 63 • “Using Remote Call Forward” on page 64 •...

  • Page 63: Using Internal Call Forward

    While away from your desk To deactivate Call Forward: Choose one of the following: • Press the Forward context-sensitive soft key. • Lift the handset and enter the Call Forward All Calls Deactivate FFC. To reinstate Call Forward to the same number: Press the Forward context-sensitive soft...

  • Page 64: Using Remote Call Forward

    While away from your desk 3. Return the handset to the handset cradle. To deactivate Internal Call Forward: Lift the handset and enter the Internal Call Forward Deactivate FFC. Using Remote Call Forward Use the Remote Call Forward feature (from any telephone other than your own) to forward calls to any telephone.
  • Page 65 While away from your desk 5. Choose one of the following: — Dial your DN. — To forward calls to the previous call forward telephone number, press key. (Do not perform steps 6 and 7.) 6. Dial the number to which you are forwarding calls.

  • Page 66: Securing Your Telephone

    While away from your desk 5. After you hear the dial tone, dial your 6. Press the key. Securing your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone. The Electronic Lock feature is controlled using the corresponding Flexible Feature Codes (FFC) and your Station Control Password (SCPW).
  • Page 67 While away from your desk To unlock your telephone: 1. Lift the handset. 2. Dial the Electronic Lock Deactivate FFC. 3. Dial your Station Control Password. 4. Choose one of the following: — If you are dialing locally, press the (Goodbye) Goodbye key.

  • Page 68: Talking With More Than One Person

    Talking with more than one person Talking with more than one person Use the following features to enable conversations between more than two people: • “Setting up a conference call” on page 69 • “Using Group Call” on page 70...

  • Page 69: Setting Up A Conference Call

    Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself. The maximum number of people the conference feature supports depends on the configuration of your telephone.

  • Page 70: Using Group Call

    Talking with more than one person Using Group Call Use the Group Call feature to automatically call members of a predefined group, one at a time, until all members answer. To call group members: 1. Lift the handset. 2. Enter the Group Call FFC.
  • Page 71 Talking with more than one person To answer a group call: 1. Lift the handset. Note the following about notification tones: — If you are on a call and receive three 10-second tones, this is the notification of a group call on your current extension.

  • Page 72: Working Without Interruption

    Working without interruption Working without interruption This section describes the Activating Make Set Busy feature, which provides uninterrupted work time. Note: Uninterrupted work time can also be obtained by forwarding your calls to another telephone number (see Using Call Forward on page 62) or directing your calls to your voice mailbox.

  • Page 73: Additional Call Features

    Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your telephone. • “Using Call Page Connect to make an announcement” on page 73 • “Charging a call or charging a forced call” on page 74 •...

  • Page 74: Charging A Call Or Charging A Forced Call

    Additional call features 4. Press the Goodbye (Goodbye) Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from a telephone restricted to local calls. To charge a local or long-distance call to an account before you dial: 1.
  • Page 75 Additional call features To charge a call in progress: 1. Choose one of the following: Trans Conf — Press the Transfer context-sensitive soft key. — Press the Conference context- sensitive soft key. 2. Choose one of the following: Charge — Press the Charge context-sensitive soft key.
  • Page 76 Additional call features 2. Choose one of the following: Charge — Press the Charge context-sensitive soft key. — Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. After the dial tone, dial the number to which you are transferring the call. Trans 5.

  • Page 77: Using Enhanced Override

    Additional call features 2. Choose one of the following: Charge — Press the Charge context-sensitive soft key. — Dial the Call Detail Recording FFC. 3. Dial the charge account number. 4. Dial the number of the person you want to add to the conference. Conf 5.

  • Page 78: Using Forced Camp-On

    Additional call features 1. Enter the Override FFC to initiate a Forced Camp-on. — If either person on the call disconnects at this time, you receive an overflow (fast busy or engaged) signal. 2. Enter the Override FFC again. EnhOvr —...
  • Page 79 Additional call features 1. Enter the Override FFC, to initiate a Forced Camp-on. Note: The person you called receives a tone, and you receive a ring signal or a busy signal, depending on the options chosen. You are now camped-on to the number you dialed.

  • Page 80: Overriding A Busy Signal

    Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call. To override a busy signal: You receive a busy signal after dialing a telephone number. 1. Enter the Override FFC. —...

  • Page 81: Using Radio Page

    Additional call features To use Privacy Release in an established state: PrvRls Press the Privacy Release context-sensitive soft key during a call. — People can join the call by pressing the shared number (DN) key on their telephone (Multiple Appearance DN feature).
  • Page 82 Additional call features 4. If your call goes unanswered for a preset time period and a 15-second high- (Goodbye) pitched tone sounds followed by silence, press the Goodbye key or replace the handset. To use Automatic Post-selection: The called party is either busy on the telephone or away from their desk. To page the called party, you do not need to redial the number of the called party.
  • Page 83 Additional call features To answer a Radio Page: If you carry a Radio Pager, a page indicates that someone dialed your DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the page call from any telephone. 1.

  • Page 84: Additional Phone Features

    Your IP Phone 1110 supports secure communication with other Nortel IP Phones by encrypting your calls using a Pre-Shared Key (PSK). If the PSK feature is enabled on both Nortel IP Phones, a PSK security icon (:) is displayed on the LCD screen when a secure communication link is established.
  • Page 85 Virtual Office, your IP Phone is limited to the features available on the IP Phone 1110. Note 2: A Virtual Office login to an IP Phone 1110 from another IP Phone is blocked in certain situations. Consult your system...

  • Page 86: Logging In To Virtual Office

    Additional phone features Logging in to Virtual Office If the IP Phone is configured for Virtual Office, the Virtual soft key is displayed, as shown in Figures 7. Figure 7: Virtual Soft key — small phone To activate Virtual Office from this IP Phone on your Office IP Phone: 1.

  • Page 87: Using Virtual Office On Your Remote Telephone

    Using Virtual Office on your Remote telephone Because the display characteristics, including size, vary from one IP Phone model to the next, your Office IP Phone 1110 display is different on each Remote phone. Figures 8 show LCD displays of various IP Phones when they are logged on to an IP Phone 1110 using Virtual Office.
  • Page 88 Additional phone features Figure 8: IP Phone 1120E logged in to an IP Phone 1110...
  • Page 89 Additional phone features Figure 9 shows an IP Phone 1140E logged in as a Remote phone to an IP Phone 1110 Office phone. Figure 9: Logged in to an IP Phone 1110 using an IP Phone 1140E...

  • Page 90: Using Virtual Office On Your Office Telephone

    IP Softphone 2050 logged in as a Remote phone to an IP Phone 1110 Office phone. Figure 10: Logged in to an IP Phone 1110 using an IP Softphone 2050 Note 1: On the displays of the IP Phone 2002, IP Phone 2004,...
  • Page 91 Additional phone features Figure 11: Office phone displays the message Logged Out When activated for Virtual Office by a Remote telephone, your Office telephone is logged out and no longer operational. If this is the case when you return to your office, you can disconnect the remote login and regain control of your Office phone.

  • Page 92: Logging Out Of Virtual Office

    Additional phone features To regain operation of a telephone being used for Virtual Office: Choose one of the following: — To completely disconnect your Office telephone from the Remote Home telephone: a. Press the Home context-sensitive soft key. b. Enter your User ID and password (this logs the Office telephone back on to your office network).

  • Page 93: Troubleshooting Virtual Office

    Additional phone features can still be used to make emergency calls. “Emergency Calls only “ is displayed on the IP Phone display when not logged in to Virtual Office. When the phone goes off-hook, dial tone is available for emergency calls only. All other calls are restricted. Troubleshooting Virtual Office Virtual Office can display error messages on-screen.
  • Page 94 Go to an remote IP Phone IP Phone 2004 or 2004 or IP Softphone IP Softphone 2050 2050 from an and try again, or IP Phone 1110 consult your local (some restrictions system administrator. apply). Permission Denied Incorrect User ID Enter correct User ID.

  • Page 95: Using Media Gateway 1000B

    Additional phone features Table 8: Troubleshooting Virtual Office (Part 3 of 3) Displayed Message Probable Cause Actions Server Unreachable Network problem. Notify system administrator if the problem persists. VOUD configured on Remote IP Phone Notify system does not have VOUA administrator.

  • Page 96: Using Test Local Mode

    Additional phone features • Using Test Local Mode • Using Resume Normal Mode • Troubleshooting MG 1000B Using Test Local Mode Use Test Local Mode to check Local Mode functionality (make and receive telephone calls). Test Local Mode is useful when provisioning has changed for an IP Phone on an MG 1000B Controller.

  • Page 97: Troubleshooting Mg 1000B

    Additional phone features 2. Press the Up/Down navigation key to scroll and highlight Resume Normal Mode. 3. Press the Enter key (the telephone registers back to the main office). Troubleshooting MG 1000B The MG 1000B can display error messages on-screen. Table 9 lists error messages and describes actions to correct the causes.

  • Page 98: Using Hospitality Features

    Using Hospitality features Using Hospitality features Hospitality features are intended for hotel operations. The following features are discussed in this section: • “Configuring Automatic Wake-Up” on page 98 Configuring Automatic Wake-Up Use the Automatic Wake-Up feature to receive a timed reminder call. From your telephone, you can program the system to automatically place a call to you at a predetermined time.
  • Page 99 Using Hospitality features To cancel an Automatic Wake-Up call: 1. Lift the handset. 2. Dial the Automatic Wake-Up Quit FFC. 3. Press the Goodbye key. (Goodbye) To verify the time for the Automatic Wake-Up call: 1. Lift the handset. 2. Dial the Automatic Wake-Up Verify FFC.

  • Page 100: Station Control Password

    Station Control Password Station Control Password Some features on your IP Phone 1110 are supported by a Station Control Password (SCPW). The SCPW supports the following telephone features: • Electronic Lock — to prevent others from making calls from your telephone •...
  • Page 101 7. Use the dialpad to enter the new password. 8. Press the Enter key to accept the new password. Note: If you are locked out of your IP Phone 1110, or if you forget your SCPW, contact your system administrator.

  • Page 102: Accessing External Server Applications

    Depending on what is available on your system, your phone can provide information; for example, local news and weather, stock market information, or traffic reports. For more information about the External Server Applications, consult the Nortel IP Phone External Server Applications User Guide.

  • Page 103: Flexible Feature Codes (Ffc)

    Flexible Feature Codes (FFC) Flexible Feature Codes (FFC) Use Table 10 to keep track of the FFCs that the system administrator assigns to your IP Phone 1110: Table 10: Flexible Feature Codes (Part 1 of 2) Feature Feature Automatic Wake-Up...
  • Page 104 Flexible Feature Codes (FFC) Table 10: Flexible Feature Codes (Part 2 of 2) Feature Feature RingAgain Deactivate Virtual Office Terminal Log Off Station Control Virtual Office Terminal Log On Password Change...

  • Page 105: Regulatory And Safety Information

    Consult the dealer or an experienced radio/ TV technician for help. Note: The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes could void the user’s authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à...
  • Page 106 Regulatory and safety information Table 11 lists EMC compliance for various jurisdictions. Table 11: EMC Compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions: FCC Rules for Radio Part 15 Frequency Devices Canada ICES-003 Class B Emissions: Interference-Causing Equipment Standard: Digital Apparatus Australia/New AS/NZS 3548...

  • Page 107: Other

    EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained from http://www.nortel.com/corporate/community/environment/life_cycle/ declarations.html or Nortel Networks GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany. DenAn regulatory notice for Japan...
  • Page 108 Regulatory and safety information...

  • Page 109: Terms You Should Know

    Terms you should know Terms you should know Calling Party Name Display Information appearing on the LCD display screen, such as the caller’s name and telephone number. The system must have CPND enabled. Category 5 (Cat5) Cable and associated connecting hardware capable of transmitting at speeds up to 100 MHz, used by 10BaseT, 100BaseT4, 100BaseTX.
  • Page 110 Terms you should know Feature display An area that shows status information about the feature in use. It also displays the name and status of the active session. Feature Status Lamp indicator An LCD or an LED that indicates a data message, contact, or feature status by a flash, wink, steady on, or off.
  • Page 111 Terms you should know Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your telephone. Message/Inbox A fixed key on your IP Phone 1120E that connects to your voice messaging system when the key is pressed. Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen.
  • Page 112 Terms you should know Special Prefix code (SPRE) Special codes entered using the dialpad, followed by a two-digit access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74). Soft keys A set of keys programmed by your system administrator. These four keys, located directly below the display area, have four programmable layers.
  • Page 113 Terms you should know User interface Screen displays that interact with the end user as a result of an action or event. Visual Alerter/Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on.
  • Page 114 Terms you should know...

  • Page 115: Index

    Index Index Date/Time format 33 Directory Number 109 Adjusting the display screen con- trast 31 display areas 15 Adjusting the volume 30 Display incoming calls 61 AutoDial Transfer 73 Display Settings 44 Automatic Wake-Up 98 Display settings 44 DN 109 Call features and Flexible Feature Codes 15 Electronic Lock 66...
  • Page 116 Index More key 11 Hold key 12 Hospitality features 98 Navigation keys 11, 111 Network Diagnostic Tools 46 Normal mode 95 Indicator status 110 Information display 110 Information line 110 Off-hook 111 Internal Call Forward 63 Off-hook dialing 48 Interrupted dial tone 111 On-hook dialing 49 IP Network Statistics 46 Override a busy signal 80...
  • Page 117 Index Services key 13, 111 Virtual Office logout 92 Shared Directory Numbers 111 Virtual Office on your Remote tele- phone 87 Soft keys 11 Volume adjustment 30 Soft keys (self-labeled) 112 Volume control 11 Special dial tone 112 Volume control bar 11 Special Prefix code (SPRE) 112 Speed Call 53 SRTP media encryption 16...
  • Page 118 Index...

  • Page 120: User Guide

    CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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