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Nortel 1110 User Manual

Nortel 1110 User Manual

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Carrier VoIP
Nortel IP Phone 1110 User
Guide (CICM)
Release: (I)SN10
Document Revision: 02.03
www.nortel.com
NN10300-021
.

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Summary of Contents for Nortel 1110

  • Page 1 Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) Release: (I)SN10 Document Revision: 02.03 www.nortel.com NN10300-021...
  • Page 2 Nortel Networks. Except as expressly authorized in writing by Nortel Networks, the holder is granted no rights to use the information contained herein and this document shall not be published, copied, produced or reproduced, modified, translated, compiled, distributed,...

  • Page 3: Table Of Contents

    Making a call using handsfree dialing 25 Making a call using predial 26 Editing a predialed number 26 Answering calls Answering a call 29 Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...
  • Page 4 Viewing your user name 55 Viewing your login type 55 Viewing, disabling, or enabling Auto Login 56 Changing your password 57 Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...
  • Page 5 Using the Outbox to make a call 85 Resetting the Outbox 85 Call Services Feature profiles Softkey assignment 88 Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...
  • Page 6 Using the Local tools menu Setting the contrast for the LCD display 102 Setting the language 103 Setting the backlight timer 104 Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 7: New In This Release

    New in this release The following section details what’s new in the Nortel IP Phone 1110 User Guide (CICM), (NN10300-021) for the release (I)SN10. The following section details what’s new in the Nortel IP Phone 1110 User Guide (CICM), (NN10300-021) for the release (I)CVM11.
  • Page 8 8 New in this release Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 9: Overview

    Overview Nortel IP Phone 1110 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. When you are logged on the system, the handset and keypad of the IP Phone 1110 operate in the same way as a standard Meridian Business Set (MBS) telephone.
  • Page 10 Automatic network configuration • upgradeable firmware Figure 1 "IP Phone 1110 components" (page 10) keys and the components of the IP Phone. The IP Phone does not have a microphone for handsfree talking. A mute function is available through the Call Services menu.

  • Page 11: Terminal Display

    Lit when the terminal is on an active call. Lit when the link is alive and flashes to indicate activity. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Terminal indicators 11 “Setting...
  • Page 12 12 Overview Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 13: Ip Phone 1110 Menu Systems

    “Logging off” (page Call Services menu The Call Services menu gives the IP Phone 1110 access to Centrex features. The softkeys in the display provide an alternative to the dedicated feature keys on an IP Phone 2004. Any changes made to the...

  • Page 14: Settings Menu

    • change your password “Using the User menu” (page Copyright © 2007, 2008 Nortel Networks for detailed information about this feature, 49). 55). Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 43). 38).

  • Page 15: Terminal Menu

    • make a call using the directory Copyright © 2007, 2008 Nortel Networks 59). 67). 79). 83). Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Directory 15...
  • Page 16 16 IP Phone 1110 menu systems “Using the Directory menu” (page 75). Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 17: Menu Hierarchy

    Menu Hierarchy 17 Menu Hierarchy Figure 3 IP Phone 1110 menu hierarchy Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 18: How To Use The Navigation Keys

    18 IP Phone 1110 menu systems How to use the navigation keys The IP Phone terminal has five keys that you use to navigate the menus, and to help you to enter text in the display. See components" (page 10) When the menu system is active, the navigation keys behave this way: •...

  • Page 19: Connecting The Ip Phone To The Lan

    Do not plug the IP Phone into a regular telephone jack. This causes severe damage to the terminal. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 20: Procedure Job Aid

    20 Connecting the IP Phone to the LAN Procedure job aid Figure 4 IP Phone connectors Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 21: Logging On

    CICM to connect to. After you select a gateway, the terminal directs itself at that CICM and the Username screen appears. If a firmware upgrade for the IP Phone is available, the system prompts you to upgrade when you log on. If the firmware level is between the minimum and maximum level set by the administrator, Yes and No options appear on the softkeys.
  • Page 22 Press Ok, or press the send key. You are logged on and the Menu screen appears. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 23: Logging Off

    To confirm the action, press Yes or press the send key. You are logged off from the network. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...
  • Page 24 24 Logging off Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 25: Making Calls

    Making calls Follow one of the procedures in this section to make a call. Figure 1 "IP Phone 1110 components" (page 10) the Line key. Navigation • “Making a call using off-hook dialing” (page 25) • “Making a call using handsfree dialing” (page 25) •...

  • Page 26: Making A Call Using Predial

    To delete numbers that appear to the left of the cursor, press Bkspc . To delete numbers that appear to the right of the cursor, press Delete . Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...
  • Page 27 Editing a predialed number 27 Use the dialpad to enter the new number. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...
  • Page 28 28 Making calls Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 29: Answering Calls

    Follow these procedures to answer calls. Incoming calls cause the telephone to ring and the Message Indicator lamp to flash. The IP Phone 1110 does not have a handsfree feature. You can answer a call by pressing the Line key, or by picking up the handset. You must use the handset to speak to the caller.

  • Page 30: Carrier Voip

    From the call services menu, select the line of the call you want to retrieve. From the assigned softkey/primary line key, select the line of the call you want to retrieve. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 31: Ending A Call

    Perform one or these actions. • • The call is ended. Copyright © 2007, 2008 Nortel Networks Figure 1 "IP Phone 1110 components" (page 10) Return the handset to the cradle. Press the goodbye key. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard...

  • Page 32: Nortel Ip Phone 1110 User Guide (Cicm

    32 Ending a call Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 33: While On An Active Call

    While on an active call Follow these procedures to put a call on hold, transfer a call, and use the conference call feature. Figure 1 "IP Phone 1110 components" (page 10) the keys. Navigation • “Using call hold” (page 33) •...

  • Page 34: Using Conference Call

    DN assigned, select the DN from the Call Services list, or press the line key. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 35: Using Call Forward

    Using call forward Follow this procedure to forward calls to another IP Phone when you are away from your desk. Step Action To activate call forward without lifting the handset, press the key to which the Forward feature is assigned.

  • Page 36: Carrier Voip

    36 Using call forward Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 37: Navigating The Menu System

    The main menu opens. To select an item in a menu, perform one of these actions: Copyright © 2007, 2008 Nortel Networks for details. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 “How to...

  • Page 38: Navigating The Call Services Menu

    “Navigating the User menu” (page Select and open Terminal. “Navigating the Terminal menu” (page Select Call. “Navigating the Call menu” (page --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 43). 39). 39). 39).

  • Page 39: Navigating The Regional Menu

    “Using the Regional Menu” (page --End-- “Using the User menu” (page --End-- “Using the Terminal menu” (page --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Navigating the Call menu 39 49). 55). 59).

  • Page 40: Navigating The Feature Menu

    • Navigating the Feature menu The Call Services menu gives the IP Phone 1110 access to Centrex features; the softkeys in the display provide the functionality. Any changes the user makes to the feature key assignments, through the Feature menu, apply only when the user is logged onto an IP Phone with dedicated feature keys.

  • Page 41: Carrier Voip

    “Using the Options menu” (page Select and open Reset. “Resetting the feature keys to the defaults” (page --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Navigating the Feature menu 41 71). 72).

  • Page 42: Carrier Voip

    42 Navigating the menu system Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 43: Using The Call Services Menu

    From the Call Services menu, select the feature you want to activate. Press Ok, or press the send key. The Call Services menu opens. Select Activate Feature. Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 44: Using A Softkey To Activate A Feature

    Follow this procedure to remove the feature assignment from a softkey. The feature is still available from the Call Services menu. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 45: Viewing Softkey Assignments

    Displaying softkey labels while on a call When the IP Phone is engaged in a call, the terminal clears the softkey labels so that other information can be displayed. When the labels disappear, a timer starts running. After four or five seconds, the labels reappear.

  • Page 46: Hiding Softkey Labels

    Hiding softkey labels Follow this procedure to hide the softkey labels. The terminal temporarily hides the softkey labels when it is engaged in a call. Figure 1 "IP Phone 1110 components" (page 10) the services key. Step Action On the terminal, press the services key.

  • Page 47: Labeling Softkeys

    The softkey label associated with that feature is changed. Copyright © 2007, 2008 Nortel Networks --End-- 95)before you begin this procedure. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Labeling softkeys 47 “Using...

  • Page 48: Carrier Voip

    48 Using the Call Services menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 49: Using The Regional Menu

    Press Ok, or press the send key. The terminal now displays text in the selected language. You return to the previous screen. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 50: Selecting The Time Zone

    Daylight Savings Time is enabled. The word On appears with a check mark beside it, to indicate the feature is enabled. You return to the previous screen. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 51: Disabling Daylight Saving Time

    To enable a format, select it and press Ok, or press the send key. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Setting the time format 51...

  • Page 52: Setting The Date Format

    Resetting the default time Follow this procedure to reset the terminal to the default time. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 53: Carrier Voip

    The terminal reverts to the default time settings. You return to the previous screen. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Resetting the default time 53...

  • Page 54: Carrier Voip

    54 Using the Regional Menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 55: Using The User Menu

    Unique—the terminal cannot join a session with an m6350 Softclient. • Joint—the terminal can operate in a joint session with a Softclient. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 56: Viewing, Disabling, Or Enabling Auto Login

    Perform one of these actions: • • Copyright © 2007, 2008 Nortel Networks --End-- To enable Auto Login, select Enabled. To disable Auto Login, select Disabled. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 57: Changing Your Password

    Use the new password the next time you log on. Copyright © 2007, 2008 Nortel Networks --End-- before you begin this procedure. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Changing your password 57 “Using...

  • Page 58: Carrier Voip

    58 Using the User menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 59: Using The Terminal Menu

    From the Terminal menu, select Audio. Press Ok, or press the send key. The Audio menu opens. Perform one of these actions: Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 60: Viewing And Editing Your Audio Settings

    Select and open Dialpad Feedback. “Selecting the dialpad feedback” (page Select and open Disable Handsfree. “Enabling and disabling handsfree” (page --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 60). 61). 62). 62).

  • Page 61: Changing The Default Volume

    — Press Ok, or press the send key, when you have the volume level you want. For Buzzer and Ringer: Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Accessing the Audio menu 61...

  • Page 62: Selecting A Ring Tone

    — Press Play to hear the level of the currently selected volume. — Press Ok, or press the send key, when you have the volume level you want. --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 63: Enabling And Disabling Handsfree

    Select On or Off. Copyright © 2007, 2008 Nortel Networks Server DTMF No Sound Identical Sounds Terminal DTMF --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Accessing the Audio menu 63...

  • Page 64: Adjusting The Contrast Level Of The Display

    Performing a firmware upgrade Follow this procedure to upgrade the IP Phone firmware. If a firmware upgrade for the IP Phone is available, the system prompts you to upgrade when you log on. If the terminal is below the minimum level, the only option is yes.

  • Page 65: Carrier Voip

    A second confirmation screen appears. Press Yes, or press the send key. The firmware is downloaded. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Performing a firmware upgrade 65...

  • Page 66: Carrier Voip

    66 Using the Terminal menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 67: Using The Call Menu

    “Resetting the Outbox” (page Select and open Softkey. See defaults” (page 67). --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 “Using the Feature menu” “Resetting the Inbox” (page 85). “Resetting softkeys to the...

  • Page 68: Carrier Voip

    68 Using the Call menu The softkey assignments are reset to the default. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 69: Using The Feature Menu

    Follow this procedure to open the Assign menu. Step Action From the main menu, open the Settings menu. From the Settings menu, open the Call menu. Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 70: Defining The Key Type

    Resetting the feature keys to the defaults Follow this procedure to reset the keys to the default settings. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 71: Labeling A Feature

    When you have correctly entered the new label, press Ok or press the send key. Copyright © 2007, 2008 Nortel Networks --End-- 47). before you begin this procedure. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Using the Assign menu 71 “Using...

  • Page 72: Using The Options Menu

    Perform one of these actions: • • Copyright © 2007, 2008 Nortel Networks --End-- --End-- To enable the feature, select Enabled. To disable the feature, select Disabled. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 73: Defining Your Default Feature

    Scroll through the list and select the feature key. The Feature submenu appears. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Using the Options menu 73...

  • Page 74: Carrier Voip

    Press Ok, or press the send key. The Outbox is assigned to the selected key. You return to the Options menu. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 75: Using The Directory Menu

    If this is a new entry, select and open New Entry. If you are editing an existing entry, navigate through the list to select the entry. Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 “Storing a number “Storing a...

  • Page 76: Deleting An Entry From The Directory

    To edit the information, press No. The Resume Editing? message appears. Press Yes to edit the information. Press No to exit the directory without saving the information. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 77: Making A Call Using The Directory

    Press Ok, or press the send key. The number is dialed. Copyright © 2007, 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Making a call using the directory 77...

  • Page 78: Carrier Voip

    78 Using the Directory menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 79: Using The Inbox

    Follow procedures in this section to use the Inbox feature. See "IP Phone 1110 components" (page 10) The IP Phone has a dedicated fixed key for the Inbox. The system logs the incoming key number, time and date, as well as the display shown on the IP Phone at the time of the incoming call.

  • Page 80: Viewing Inbox Call Information

    Copyright © 2007, 2008 Nortel Networks Select Dial, to call the number. Select Display to view caller information. Select Store to store the number in the directory. --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 81: Using The Inbox To Make A Call

    “Editing a predialed number” (page 26). To make the call, see “Making a call using predial” (page --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Resetting the Inbox 81 for this 26).

  • Page 82: Carrier Voip

    To reset the Inbox, Press Ok or press the send key. The Inbox is reset. You return to the Call screen. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 83: Using The Outbox

    You must assign a Directory Number (DN) key the Outbox before you can use this feature. After you assign a DN key, the IP Phone logs all outgoing calls from that DN. The system logs the outgoing key number, time, and date.

  • Page 84: Viewing Outbox Call Information

    Copyright © 2007, 2008 Nortel Networks Select Dial, to call the number. Select Display to view caller information. Select Store to store the number in the directory. --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008...

  • Page 85: Using The Outbox To Make A Call

    Ok or press the send key. Copyright © 2007, 2008 Nortel Networks “Adding or editing a directory entry ” (page 75) --End-- --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Resetting the Outbox 85 for this...

  • Page 86: Carrier Voip

    86 Using the Outbox The Outbox is reset. You return to the Call screen. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 87: Call Services

    Call Services The Call Services menu gives the IP Phone 1110 access to Centrex features, which are assigned by your system administrator. Any call service features that are provisioned on your line are available when you log onto the IP Phone terminal.

  • Page 88: Softkey Assignment

    The method for this provisioning is based on the numerical order of the feature keys on the core. For example, if you transfer from an IP Phone 2004 to an IP Phone 1110 for the first time, the Call Service features that were provisioned on feature keys 2, 3, and 4 on the 2004, are assigned to softkeys 2, 3, and 4 based on the feature profile of each feature.

  • Page 89: Carrier Voip

    Hide when active 1 Hide when active 2 Hide when idle Never hide Never hide None Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Softkey assignment 89 Automatic softkey assignment on 1110 Yes. The feature appears only when the terminal is active.

  • Page 90: Carrier Voip

    Feature profile Hide when idle Hide when active Hide when active Hide when idle Never hide Never hide Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 1110 softkey assignment None None None None...

  • Page 91: Carrier Voip

    Hide when idle Hide when active Hide when active Hide when idle Never hide Never hide Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Softkey assignment 91 1110 softkey assignment None None None...

  • Page 92: Carrier Voip

    92 Call Services Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 93: Carrier Voip

    Mute feature The IP Phone 1110 does not have a fixed mute key, but a mute feature is available from the feature list. The mute feature profile is Hide when idle, therefore the item appears in the display only when the handset is active.

  • Page 94: Carrier Voip

    94 Mute feature Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 95: Carrier Voip

    To enter the third letter listed on the key, press the key three times. A list of symbols opens. the symbol. string. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Figure 5 for a list of available symbols.

  • Page 96: Carrier Voip

    96 Using the dialpad to enter text This list shows the output associated with each key on the dialpad. Figure 5 Procedure job aid Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 97: Carrier Voip

    The Call Services menu gives the IP Phone access to Centrex features; the softkeys in the display provide an alternative to the dedicated feature keys on an IP Phone 2004. Any changes the user makes to the 1110 feature key assignments, through the feature menu, apply only when the user is logged onto a terminal with dedicated feature keys.

  • Page 98: Carrier Voip

    98 Use the IP Phone with the IP Softphone m6350 Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 99: Carrier Voip

    Use Table 1 to keep track of the feature Access Codes. Table 8 Assigned feature access codes Feature Access Code Copyright © 2007, 2008 Nortel Networks Feature Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Access Code...

  • Page 100: Carrier Voip

    100 Access Code summary Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 101: Carrier Voip

    Using the Local tools menu Your IP Phone 1110 has both local and server-based telephone tools and features. This section discusses tools and features available locally on your IP Phone 1110. Local tools and features are accessed through the Local tools menu.

  • Page 102: Carrier Voip

    Local tools menu. If you know the password, enter it. If you do not Copyright © 2007, 2008 Nortel Networks Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 step 4...

  • Page 103: Carrier Voip

    Cancel soft key to exit from the menu without altering the language. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Setting the language 103 step 4...

  • Page 104: Carrier Voip

    If you choose a high timer value, or if you select "Never", that will reduce the life span of the display screen. Copyright © 2007, 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 step 4 step 3...

  • Page 105: Carrier Voip

    Setting the backlight timer 105 You have completed the procedure. --End-- Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 106: Carrier Voip

    106 Using the Local tools menu Carrier VoIP Nortel IP Phone 1110 User Guide (CICM) NN10300-021 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks...

  • Page 108: Carrier Voip

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