Post Testing Procedure For Mgc-25 Units; Test Results - Polycom MGC Administrator Administrator's Manual

Test Results

IP Test fields. For a description of completing the IP Test fields, see "IP
Test Box" on page D-11.
7. Click Run.
The test results appear in the Test Results pane. For a detailed description
of the Test Summary pane, see "Test Results Pane" on page D-12.

Post Testing Procedure for MGC-25 Units

After all the tests have been completed on an MGC-25 unit, remove the
•
ISDN Loopback cable.
To save the table that is displayed in the Tests Results window to the
Falcon Logs folder:
In the Test Results pane, click the Save Summary button. The log is
•
named using the MCU name, Slot ID, Card name, Unit, Processor and
Word summary.
To save the faults details as they appear in the Details box:
After the tests are completed, click the Save Details button in the Test
•
Results pane.
The Test Results, Faults and Summaries are saved together with the Log files
in the folder designated for that purpose when the Log file path was set. These
files can be sent to support personnel to help them understand any problems
with the hardware that may appear after the diagnostics are run.
The test results appear dynamically in the Test Results pane as the tests run.
Whenever you connect to an MCU, a new log file is started. All Falcon
functions are saved to a log file. The Log option in the main menu enables
you to define the location of the folder where the log files are sent. You can
restrict the logs to record only detected faults discovered during a diagnostic
test. These log files can be sent to your System Administrator to help resolve
any problems that might occur. In addition, any Test Results or Test
Summaries are sent to the folder in which the log files are stored.
If you save Only Faults in the Log menu, files with just the faults discovered
in the test results will be available in the log file folder. Otherwise, all the
results are recorded.
MGC Administrator's Guide
D-21