Polycom MGC Administrator Administrator's Manual page 407

3. To define the participant, click the New button.
The Properties - Identification dialog box opens.
The string name[remote operator] as displayed in the Name field
consists of the following format: <Free name text> [remote operator].
Each section of the string is explained below:
— Text Field—Participant's name
— Brackets [ ]—Brackets indicating a format string. Brackets are
context sensitive and only this type of format can be used: [ ]
— remote operator—This field is context sensitive and must be exactly
presented as shown: [remote operator]
4. Finish the conference definition.
5. When a participant enters the Participants Queue, the system routes the
call to the remote operator.
MGC Administrator's Guide
The string defining the
operator's name and
remote indication
Remote operator dial-
out number
6-11