Mux+ Logger File; Creating The Mux+ Logger Files - Polycom MGC Administrator Administrator's Manual

Chapter 5 - MCU System Management

MUX+ Logger File

5-128
When an error occurs on the MUX+ card, a trace file is created automatically
(if the appropriate option is selected in the system.cfg), or manually via IP
terminal. The MUX+ trace file is automatically stored on the MCU and can
be retrieved using the Retrieve Diagnostic Files utility. The file can then be
analyzed to determine the problem.
MUX+ Logger File Structure
The files are stored under the folder: 7.256\mcu\muxp_log
The MUX+ card diagnostic file header contains the following fields:
Date and Time
•
MCMS Version Number
•
Board ID, component ID
•
MUX+ component versions
•
— MNG_FILE (card manager)
— MUX_PLUS_PROC_FILE (processor)
The log data is comprised of Card Manager data and/or map log from a faulty
unit. Each logger file can be up to 72 KB, including the header.

Creating the MUX+ Logger Files

The MUX+ logger file may be created automatically or manually.
Automatic creation of the MUX+ logger files:
The automatic creation of the MUX+ trace-capture file is controlled by a flag
in the "system.cfg" in the MUX PLUS FLAGS section:
AUTO_MUX_PLUS_LOGGER
This flag may be set to one of the following options:
• NO (Logger utility is not activated)
• YES (Logger mechanism is activated automatically, once a failure
occurs)
The files are created sequentially, cyclically, when the 100
the first file and so on.
The file names are generated automatically, containing the following
components:
th
file overwrites