Polycom MGC Administrator Administrator's Manual page 357

2. Select the files to retrieve or click the Select All button to retrieve all the
files currently stored on the MCU's hard drive.
The trace files are saved periodically, so you can access them according to
their time frame. However, if you want to examine the messages generated in
the hard drive in the latest time interval, it is possible that the file has not yet
been saved to the hard drive. To force the system to close a data file and save
it, use the IP Terminal utility and enter stop_logger in the command line.
To resume the Logger utility activity (once it was forced to stop logging), use
the IP Terminal utility and enter start_logger in the command line.
3. Click the Browse button to select the destination folder to store the
retrieved files.
The Browse for Folder dialog box appears.
4. Select a folder and click OK.
MGC Administrator's Guide
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