Retrieving Diagnostic Files; System Diagnostic Files - Polycom MGC Administrator Administrator's Manual

Retrieving Diagnostic Files

System Diagnostic Files

There are numerous MCU tools to debug and trace suspended tasks. These
tools are:
System Diagnostic Files
•
System Dump Files
•
IP Card Diagnostic Files
•
• Video+ Diagnostic Files
• Logger Diagnostic Files
Audio+ Diagnostic Files
•
MUX+ Diagnostic Files
•
This utility is a debugging tool that traces a problem in the system and
captures the relevant details to a file, allowing the problem to be analyzed.
This feature records the traces that follow the specific task that became
suspended due to an exception.
The trace includes the content of that task's stack, making it possible to track
all the addresses to which the task had been, until the exception occurred. For
more information on the Trace-Capture function, see "IP Terminal" on
page 5-29.
MGC Administrator's Guide
5-109