Polycom MGC Manager Manuals

Manuals and User Guides for Polycom MGC Manager. We have 4 Polycom MGC Manager manuals available for free PDF download: Administrator's Manual, User Manual, Supplementary Manual, Quick Start

Polycom MGC Manager Administrator's Manual (584 pages)

Version 7.5

Brand: Polycom | Category: Software | Size: 7 MB

Table of Contents
5
Before You Begin

13
- Scope of Manual
  13
- Contents
  14
- Conventions
  16
- List of Abbreviations
  17
- Installation and Configuration Workflow
  18
Software Installation

19
Defining Network Services

51
- Defining Network Services
  52
- Defining an ISDN Network Service
  53
- Defining a T1-CAS Network Service
  90
- Defining an IP Network Service
  102
- Defining an MPI Network Service
  150
- Defining an ATM Network Service
  163
  - Data Flow
    164
  - ATM Setup Flow
    165
  - Defining a New ATM Network Service
    165
  - Completing the ATM Service Definition
    172
  - Assigning the ATM Network Service to the ATM Network Interface
    172
  - Module
    172
- Modifying a Network Service
  175
- Setting the Default Network Service
  181
- Deleting a Network Service
  182
MCU Card Management

183
- Managing the Functional Module Cards
  184
  - Listing the Installed Modules
    189
  - Viewing the Common Card Parameters
    192
  - Viewing the NET-T1/NET-E1 Card Properties
    194
  - Viewing the Net-2/Net-4/Net-8 Card Properties
    196
  - Viewing the IP/IP+ Card Properties
    198
    
    Common Parameters
    199
    
    IP-Network Parameters
    199
    
    Dns
    202
    
    H.323
    204
    
    Sip
    206
    
    Lan
    208
  - Viewing and Configuring the MUX Module Specific Properties
    211
  - Viewing and Configuring the MUX+ Module Specific Properties
    214
  - Viewing and Configuring the Audio Module Specific Properties
    216
  - Viewing the Audio+ Module Specific Properties
    220
  - Viewing the Video Module Specific Properties
    222
  - Viewing the Video+ Module Specific Properties
    226
  - Viewing the Data Module Specific Properties
    229
    
    Changing a Data Unit Type
    231
    
    Listing the Ports for each Data Unit
    231
- Resetting, Enabling and Disabling Units
  232
- Removing a Card from the MCU
  234
- Resetting a Card
  235
  - IP and Video+ Reset Card and Self Recovery
    235
MCU System Management

237
- MCU Resource Report
  239
- MCU Faults Report
  254
- Verifying the MCU Properties
  258
- Modifying the Mcu's IP Configuration
  261
- Reset MCU
  263
- Remove MCU
  264
- Telnet
  265
- IP Terminal
  265
- XPEK Silent Mode
  270
- HTTP and FTP File Transfer Modes
  271
- SNMP (Simple Network Management Protocol)
  273
  - MIB (Management Information Base) Files
    273
    
    Private MIBS
    274
    
    Standard MIBS
    274
    
    Support for MIB-II Sections
    275
    
    The MGC-MIB
    275
  - Traps
    277
    
    Status Traps
    278
    
    Status Trap Content
    279
    
    Status Trap Timer
    279
  - Enabling the SNMP Option and Configuring the Status Traps
    280
  - Defining the SNMP Parameters in the MGC Manager
    282
- Dongle Information
  290
- MCU Utilities
  291
  - Send File
    292
  - Send Configuration File
    294
  - Get File
    294
  - Edit "Version.txt
    294
  - Edit "System.cfg
    296
    
    System.cfg Flags
    297
    
    Edit "Confer.cfg
    328
    
    Confer.cfg Flags
    329
  - Backup Configuration
    334
  - Restore Configuration
    336
  - Reservations Backup and Restore
    338
    
    Restoring Reservations and Meeting Rooms
    341
  - Download MCU Software
    344
- Retrieving Diagnostic Files
  345
  - System Diagnostic Files
    345
  - IP Card Diagnostic Files
    347
  - Video+ Logger
    351
    
    Creating the Video+ Logger Files
    351
  - Logger Diagnostic Files
    355
    
    The Logger Files
    355
    
    Retrieving the Logger Files
    356
    
    Audio+ Logger
    360
    
    Creating the Audio+ Logger Files
    360
    
    Creating the MUX+ Logger Files
    364
    
    MUX+ Logger File
    364
  - Clocking
    368
    
    Clocking in Serial Environment
    371
  - Audio Look & Feel
    372
  - Setting the Default Communications Parameters
    373
  - Faults Alert
    375
  - Marking Faulty Participants in Red
    376
  - Monitoring All Conferences
    378
  - Configurable Shortcut Keys
    380
  - Audio Alert Event Indications
    383
    
    Configuring Event Indications
    383
    
    Saving the Events Log to File
    395
    
    Viewing the Event Indications in the Indication Log Window
    395
    
    Clearing the Events Log
    396
Defining Operators

397
- Listing the Operators Defined in the System
  398
- Adding a New Operator to the System
  399
- Deleting an Operator
  401
- Changing an Operator's Password
  402
- Operator Connections
  404
  - Viewing Operator Connections
    404
- Remote Operator Alert
  406
Configuring the Gateway

409
Audio and Video Conversion Tools

483
Appendix A: Faults

497
- Fault Category - File
  497
- Fault Category - Reservation
  499
- Fault Category - Card
  500
- Fault Category - Exceptions
  505
- Fault Category - General
  506
- Fault Category - Assert
  509
- Fault Category - Startup
  509
Appendix B: PPP Setup

512
- Commx
  513
- Hardware Setup
  514
  - Modem Setup
    514
  - Direct Line Setup
    515
- PC Setup for PPP Support
  517
Appendix C: Performance Monitoring NET-T1/Net-E1

535
Appendix D: the Falcon Diagnostic Tool

543
- Test Description
  545
- Using the Falcon Diagnostic Tool
  550
  - Falcon Main Window
    551
    
    Main Menu
    552
  - Connecting to an MCU
    555
  - Adding an MCU to the Network
    556
  - Running Diagnostic Tests
    557
    
    Post Testing Procedure for MGC-25 Units
    563
  - Test Results
    563
  - Disconnecting from the Falcon Diagnostic Tool
    564
- Test Glossary
  566
- Log File Report Examples
  567
Appendix E: IP Network Components

576

Polycom MGC Manager User Manual (382 pages)

Polycom MGC Manager Software: Software Guide

Brand: Polycom | Category: Software | Size: 4 MB

Table of Contents
5
Voiceplus Overview

11
- About the MGC Manager User's Guide Voiceplus Edition
  12
- Voiceplus Main Features
  13
  - System Requirements
    15
  - Prerequisites
    16
  - Voiceplus Commands Shortcut Keys
    16
  - User's Guide Conventions
    19
- Audio Look & Feel
  21
- Audio Only Conferences
  22
  - Reservation Templates
    22
  - Default Reservation Templates
    22
- Connecting to an on Going Conference
  26
  - Dial-In SIP Participants
    27
Defining Standard Audio Only Conferences and Reservations

29
- About Conferences
  29
  - Conference Scheduling Methods
    29
    
    Scheduled Conferences
    29
    
    On Demand Conferencing
    29
  - Attended and Unattended Conferences
    30
    
    Unattended Conference
    31
    
    Attended Conference
    31
  - Conference Types
    32
  - IVR and Entry Queue Services
    33
  - MCU Configuration and Audio Only Conferences
    34
- Participant Roles
  35
  - Participant Connection to Conference
    36
    
    Participant Connection Types
    36
    
    Conference Access for Dial-In Participants
    36
    
    IVR Access
    40
  - Conference Access for Dial-Out Participants
    41
- Defining New on Going Audio Conferences
  42
  - General Properties
    44
  - Settings Parameters
    49
  - Participants
    56
  - Recording
    63
  - Completing the Conference Definition
    64
  - Resolving Scheduling Conflicts
    65
- Listing on Going Conferences
  68
- Scheduling a New Reservation
  69
  - Defining Recurrent Reservations
    72
  - Listing Reservations
    75
- End of Conference Reminder
  76
- Defining Participant Properties
  77
- Listing Participants
  98
Monitoring on Going Conferences

99
- General Monitoring
  100
  - Listing on Going Conferences in the Status Pane
    101
  - General Conference and Participant Monitoring
    103
    
    Monitoring the Conference and Participant Status
    103
    
    Additional Participant Statuses
    113
    
    Participant's Audio Status
    114
  - Monitor Filter
    115
  - Automatic Monitoring of Conferences
    117
  - Secure Conference Mode
    117
  - Audio Tones
    119
  - Noisy Line Detection Mechanism and Automatic Muting
    120
  - Participants Queue
    121
- Conference Level Monitoring
  121
- Participant Level Monitoring
  125
  - Monitoring Isdn/Telephone Participants
    126
  - Checking the Status of Voip Participants
    136
Operations Performed During on Going Conferences

145
Meeting Rooms and Entry Queues

219
- Meeting Rooms
  219
- Entry Queues
  220
- Defining a New Audio Only Meeting Room
  222
- Defining a New Audio Only Entry Queue
  231
  - Enabling Encryption for Entry Queues
    235
  - Listing Entry Queues
    237
  - Dialing in to an Entry Queue
    237
IVR and Entry Queue Services

241
- Conference Access
  242
  - Directly
    242
  - IVR Queue Access
    242
  - Entry Queue Access
    242
  - Ivr/Entry Queue Stages
    243
  - Operations Performed Using IVR Services
    243
  - Using Roll Call
    245
  - Using Silenceit
    246
- IVR Requirements
  248
  - Hardware
    248
  - Audio File Conversion
    248
- Defining IVR Software Module Properties
  249
- Setting IVR Message Services
  256
- Defining a New Entry Queue Message Service
  280
  - Assigning Entry Queue Services to an Entry Queue
    287
  - Connecting to a Conference from an Entry Queue
    288
- Viewing the Audio Messages Status
  289
- Printing IVR/DTMF Codes
  291
- Default IVR Prompts and Messages
  293
Attended Conferencing

303
Appendix A: Glossary

375

Polycom MGC Manager Supplementary Manual (9 pages)

Polycom ConferenceSuite Network: Supplementary Guide

Brand: Polycom | Category: Software | Size: 1 MB

Polycom MGC Manager Quick Start (2 pages)

Polycom MGC Manager Software: Quick Start

Brand: Polycom | Category: Software | Size: 0 MB

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More Polycom Manuals

Polycom MGC Manager Manuals

Polycom MGC Manager Administrator's Manual (584 pages)

Table of Contents

Before You Begin

Software Installation

Defining Network Services

MCU Card Management

MCU System Management

Defining Operators

Configuring the Gateway

Audio and Video Conversion Tools

Appendix A: Faults

Appendix B: PPP Setup

Appendix C: Performance Monitoring NET-T1/Net-E1

Appendix D: the Falcon Diagnostic Tool

Appendix E: IP Network Components

Polycom MGC Manager User Manual (382 pages)

Table of Contents

Voiceplus Overview

Defining Standard Audio Only Conferences and Reservations

Monitoring on Going Conferences

Operations Performed During on Going Conferences

Meeting Rooms and Entry Queues

IVR and Entry Queue Services

Attended Conferencing

Appendix A: Glossary

Polycom MGC Manager Supplementary Manual (9 pages)

Table of Contents

Polycom MGC Manager Quick Start (2 pages)

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