Polycom MGC Administrator Administrator's Manual page 358

Chapter 5 - MCU System Management
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The destination path is listed in the Local field.
Sometimes the list of Logger data files may not be updated and some of the files
may be missing. In such a case, exit and re-access the MGC Manager
application.
5. Click the Get Files button.
The Get Log Files dialog box appears while retrieving the selected files
files.
The files are saved in the <MCU Name>/logfiles sub-folder of the
selected destination folder.