Polycom PVX Release Note
Polycom PVX Release Note

Polycom PVX Release Note

Polycom pvx: release note
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Release Notes

Polycom PVX Version 8.0.2
What's New in Release 8.0.2?
What's New in Release 8.0.1?
May 2006
3725-22754-006/A
Polycom is pleased to announce the release of Polycom PVX™ version 8.0.2.
Polycom PVX version 8.0.2 delivers unprecedented technology and
performance to computer video conferencing. With premium audio and video
algorithms and enhanced collaboration features, the Polycom PVX software
delivers power and performance never before seen in computer video
conferencing.
Working together with a computer and a standard USB camera, the Polycom
PVX 8.0.2 software application brings video conferencing to your desktop. It
is ideal for employees who work from home, sales or consulting professionals
who travel, educators conducting distance learning events, or health care
professionals delivering services in remote facilities. Polycom PVX software
extends Polycom's unmatched capabilities and conference room performance
to the desktop.
Polycom PVX 8.0.2 will continue to support the ViaVideo™ and ViaVideo II
cameras. However, Polycom recommends using standard USB 2.x webcams to
achieve the highest video quality. When you choose a standard webcam, the
computer's processing capabilities let you use additional features such as
H.264 and Siren™ 14. View-only mode allows users without cameras to
participate in video conferences using audio and to share content using
People+Content™ and standards-based H.239.
Polycom PVX 8.0.2 is a maintenance release. This release includes general
improvements to SIP interoperability and stability, support for the SIP Express
Router (SER) SIP server, and other minor improvements.
Polycom PVX 8.0.1 is a maintenance release. A number of minor
improvements have been added to PVX for this release; however, the major
change is that you can now specify the CPU resources required by your
camera.
A new tab, the Advanced Tab, has been added to the Video page. Settings on
this tab allow you to configure PVX to compensate for a higher CPU load from
your camera driver. You can lower the estimated CPU power by a fixed
amount and, thereby, enhance the quality of your PVX video.
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Summary of Contents for Polycom PVX

  • Page 1: Release Notes

    A new tab, the Advanced Tab, has been added to the Video page. Settings on this tab allow you to configure PVX to compensate for a higher CPU load from your camera driver. You can lower the estimated CPU power by a fixed amount and, thereby, enhance the quality of your PVX video.
  • Page 2: What's New In Release

    Improved Calling with People+Content - The frame rate for people video is no longer affected by enabling People+Content. At the point that content is sent or received, Polycom PVX adjusts to leave more CPU cycles for content video. Asymmetric Call Support - Polycom PVX 8.0.0 supports calls with ADSL or cable modems with asymmetric bandwidth for upload and download.
  • Page 3 — Users can disable the H.264 video algorithm on the Setup > Video page. — The default media port range was changed to 3230-3237. — T.120 is disabled by default. — The web management interface is no longer supported. Release Notes Polycom PVX Version 8.0.2...
  • Page 4: Hardware And Software Requirements

    • 900 MHz Intel Pentium M • 1800+ AMD Athlon XP (Polycom PVX requires a processor that supports the Intel SSE™ processor extensions. SSE is not supported on the Pentium II family or AMD Athlon CPUs prior to the Athlon XP.)
  • Page 5: System Performance

    For a list of compatible devices and for important information about factors you should consider when selecting your audio and video devices, refer to the Selecting Audio and Video Devices for Use with Polycom PVX document, available at http://www.polycom.com/common/pw_item_show_doc/1,1276,4556,00.pdf.
  • Page 6 This setting enables you to lower the estimated CPU power by a fixed amount so you can enhance the quality of your PVX video. The original video capture driver load for PVX is approximately 150 MHz worth of CPU resources.
  • Page 7 The following table lists some examples of what you should specify for the For the camera you have selected, specify the camera driver’s load on the system setting for some of the webcams supported by PVX: For this camera... AVerMedia® AVerTV™ GO 007 FM Plus PCI Creative®...
  • Page 8 • The values listed in the tables assume that PVX is set to Balanced on the Setup > General > Performance page. If you select Other Applications on this page, PVX will use less processing power; if you select Polycom PVX, PVX will use more of the CPU.
  • Page 9 3.2 GHz Intel Pentium 4 2.8 GHz (HTT) Intel Pentium 4 VGA/4@30 3.6 GHz Intel Pentium 4 3.4 GHz (HTT) Polycom PVX Version 8.0.2 Maximum Receive People Video Rate 384 kbps 384 kbps 1920 kbps 1920 kbps 1920 kbps 1920 kbps Call Rates (kbps) 128 - <256...
  • Page 10 H.263 People Video H.263+ video is scaled in a similar way to H.264. However, it is not as efficient and it is not used at any call rate unless H.264 is disabled on PVX or the far site does not support H.264.
  • Page 11: Before You Begin

    Control Panel to uninstall ViaVideo and install PVX version 8.0.2 as directed in the next section. If you are upgrading from PVX version 8.0.0, be sure that you select Use local settings on the Setup > GMS page before you begin the upgrade to version 8.0.2.
  • Page 12 6. When installation is complete, verify the new software version number in Post-Installation Note: Should you decide at any time to reinstall PVX version 6.x, you must first uninstall version 8.0.x using the Microsoft Windows Add/Remove Programs utility. Before uninstalling PVX,...
  • Page 13 PVXSET utility. Double clicking a file with one of these extensions will cause PVXSET to process that file. You can run PVXSET while the PVX application is open or closed. Please note that if PVX is open when you set properties, some property changes may not take effect until PVX is closed and restarted.
  • Page 14 If that user is the first user on the computer, PVX will initialize the computer-specific properties, as well. At first launch, PVX displays a setup wizard to help the user to set up the system. Alternatively, an administrator could provide a .pvp initialization file that contains the initial settings.
  • Page 15 Set to TRUE or FALSE. H323_QOS_ENABLE = TRUE • If you use a .pvp file to specify a gatekeeper, GDS, or ILS, the PVX will not register with these servers until the PVX application is restarted. • If you use PVXSET to change the system’s H.323 name, the H.323 name is reset to the User Name when you restart PVX.
  • Page 16 Polycom PVX Version 8.0.2 PVX Capability Viewer The PVX Capability Viewer allows administrators to view the video capabilities of various system configurations. This program can be found in the PVX program files directory, typically C:\Program Files\Polycom\PVX. To view the capabilities of a system: 1.
  • Page 17 To create a shortcut on their desktop, and make a call, users can do the following: 1. Click the Directory button on the main PVX page or on the Toolbar. 2. Click and drag any directory entry onto their desktop.
  • Page 18 Bandwidth page and clicking the Call Speeds button. If you enter both a SIP and a H.323 number, PVX will dial the call using the H.323 number. If you want to place a SIP call, do not enter an H.323 number in the speed-dial file.
  • Page 19: Feature Limitations

    Audio Issues • If you experience lip-sync and CPU usage problems when using PVX with a new Logitech camera (such as the QuickCam Fusion and the QuickCam Pro 5000), check if the camera has built-in AEC. If it does, disable AEC using the camera's configuration software.
  • Page 20 Global Management System™ using the Global Management System web interface. In a call between two PVX systems, if you enable VGA People and then disable it, the transmit people frame rate drops to 15 fps. The frame rate returns to 30 fps after you restart PVX.
  • Page 21 NAT/firewall, you may experience better results by disabling one or both of these options in the Polycom PVX application. • When you are in an audio-only call, you may lose your local video if you click the PIP button.
  • Page 22 PVX calls that are transferred to an invalid extension will display black video and require manual disconnection of the call. When a call is placed from a PVX system registered to a gatekeeper to an endpoint with call forwarding activated, the entry saved to the address book when the call completes will need to be modified.
  • Page 23 The QoS tab on the Setup > Network page has been simplified so that a single setting allows you to enable or disable QoS. In PVX version 8.0.0, IP Precedence and DiffServ had to be set separately, which did not work reliably on all Windows systems.
  • Page 24 H.263 video, the IP+48 card on the MGC crashes when the second PVX starts to connect. If you place a SIP call using a SER server and hang up before the call connects, your PVX system crashes. You can specify the server name in the format <host>:<port>, where <host>...
  • Page 25 Page Access page and the Feature Access page. • To display help on using the menu tree in the PVX Setup screens, click the ? Button in the upper left corner of the screen and then click the menu tree.
  • Page 26 SIP port cannot be changed by the user. On some wide-screen laptops, the PVX screen title text may be distorted. Do not shut down PVX while the ViaVideo or ViaVideo II camera is being loaded. Doing so causes vvsys.exe to crash.
  • Page 27 4. Reconnect the USB cable to the back of the ViaVideo camera. 5. Power on the ViaVideo camera. 6. Verify the existence of the Polycom ViaVideo device driver in the computer’s device manager. Note: If the Polycom ViaVideo device driver is not present, restart the computer and repeat steps 1-5.
  • Page 28 If you are in a call while your PVX window is set to Toolbar mode, and the far site transmits VGA video, you may need to reposition or resize the far-site video window on your desktop after the call connects.
  • Page 29 Selecting Audio and Video Devices for Use with Polycom PVX document, available at http://www.polycom.com/common/pw_item_show_doc/1,1276,4556,00.pdf. Polycom has qualified the cameras listed in the Selecting Audio and Video Devices for Use with Polycom PVX document (available at http://www.polycom.com/common/pw_item_show_doc/1,1276,4556,00.pdf) for use with Polycom PVX software.
  • Page 30 If you wish to designate a preferred camera on the Setup > Video page, you must connect the camera prior to starting the PVX application. Otherwise, the camera will not appear as a selection in the Preferred Camera list.
  • Page 31: Interoperability Testing

    Interoperability Testing Polycom PVX version 8.0.2 has been tested extensively with a wide range of products. The following list is not a complete inventory of compatible equipment; it simply indicates the products that have been tested for compatibility with this release. Any interoperability issues or restrictions documented during testing are noted in the section that follows this table.
  • Page 32 Release Notes Polycom PVX Version 8.0.2 Type Endpoints Product Aethra AVC 8400 Aethra Vega Star Gold D-Link i2eye France Telecom eConf Huawei 8020 Plus Huawei 8030 mBox Intel TeamStation Microsoft NetMeeting Polycom Global Management System Polycom iPower™ 600 Polycom iPower 900...
  • Page 33 Call Transfer. A NETGEAR UPnP router may stop forwarding audio and video to the PVX system after a call has been connected for several minutes. A PVX configured to use a NETGEAR NAT receives black video when the far end sends content. If possible, configure both the NAT device and the PVX to use UPnP.
  • Page 34 Polycom PVX at this time. When sharing data from PVX to an iPower system, you must wait until the readiness tone is heard before sending data. Sending data before the receiving end is ready to accept it, may result in having to disconnect and redial the call.
  • Page 35 In SIP calls placed from a SoundPoint IP 301, 501, or 601 301, 501, and 601 phone to a PVX, the SoundPoint may not receive audio from the PVX. Calls from PVX to the SoundPoint experience normal audio. In order to insure proper interoperation, the SoundPoint IP phone must be configured to use only G.711...
  • Page 36 PVX channels are encrypted. PVX does not receive H.264 video in calls with the Sony G70. Users will experience an audio only call when connecting to a Sony PCS-1600 video conferencing system.
  • Page 37 Venturi accelerator software for Verizon wireless cards Where to Get the Latest Product Information To view the latest Polycom product documentation, visit the Documentation section of our website at www.polycom.com/videodocumentation. Polycom PVX Version 8.0.2 Issue Systems that use vlsp.dll, a DLL that is part of the Venturi...
  • Page 38: Warranty And Registration

    Polycom, Inc. Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

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