Video+ Logger; Creating The Video+ Logger Files - Polycom MGC Administrator Administrator's Manual

Video+ Logger

The Video+ Logger is a utility that records diagnostic information about the
Video+ cards. This information is used by Polycom personnel to identify
problems on the card.
When an error occurs on the Video+ card, a trace file may be created
automatically (if the appropriate option is selected in the system.cfg), or
manually via IP terminal. The Video+ trace file is automatically stored on the
MCU and can be retrieved using the Retrieve Diagnostic Files utility. The file
can then be analyzed to determine the problem.
Video+ Logger File Structure
The files are stored under the folder: 7.256\mcu\vp_log
The Video+ card diagnostic file header contains the following fields:
Date and Time
•
MCMS Version Number
•
Board ID, component ID
•
• Video+ component versions
— MNG_FILE (card manager)
— VIDEO_PLUS_PROCESSOR_FILE (map)
— VIDEO_PLUS_FPGA_FILE (bcod)
The log data is comprised of Card Manager data and/or map log from a faulty
unit. Each logger file can be up to 72KB, including header.

Creating the Video+ Logger Files

The Video+ logger file may be created automatically or manually.
Automatic creation of the Video+ logger files
The automatic creation of the Video+ trace-capture file is controlled by a flag
in the "system.cfg" in the CARDS section:
AUTO_VIDEO_PLUS_LOGGER.
This flag may be set to one of the following options:
• NO (Logger mechanism is activated only as a response to IP Terminal
command)
YES (Logger mechanism is activated automatically, once a failure
•
occurs)
MGC Administrator's Guide
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