Polycom PVX Software Manual
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Polycom PVX Software Manual

Polycom PVX Software Manual

Polycom pvx: software guide
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Internet and Intranet Calling
with Polycom PVX 8.0.1
An Application Note
December 2005
Edition: 3725-23299-001/A
Polycom PVX™ is an advanced conferencing software application that delivers
Polycom's premium quality audio, video, and content sharing to your PC and
standard USB camera.
PVX brings unprecedented video conferencing technology to your desktop PC
with the first software application ever offered by the industry leader. Using the
industry's highest quality audio/video algorithms, PVX is the only PC
application to offer both secure communications and People+Content™.
PVX supports most standard web cams, eliminating the need for a separate
video camera. When used in conjunction with a laptop and portable USB camera,
PVX provides the ultimate in portability.
PVX 8.0.1 features added flexibility for configuring to a wide variety of network
connections, including support for Universal Plug and Play (UPnP), multiple
network adapters, and Session Initiation Protocol (SIP).
This application note explains how to configure PVX for the broadband
connection in your office, home office, or small business. This document also
describes system settings that will maximize video conferencing performance
without compromising your network security.
This document contains the following sections:
❑
Before You Begin
❑
Configuring Your Connection Using the Setup Wizard
❑
Configuring Your Connection Using the PVX Application
❑
Testing and Troubleshooting
❑
Advanced Router Setup
❑
Where to Get the Latest Product Information
❑
Copyright Information
❑
Disclaimer
❑
Trademark Information

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Summary of Contents for Polycom PVX

  • Page 1 When used in conjunction with a laptop and portable USB camera, PVX provides the ultimate in portability. PVX 8.0.1 features added flexibility for configuring to a wide variety of network connections, including support for Universal Plug and Play (UPnP), multiple network adapters, and Session Initiation Protocol (SIP).

  • Page 2: Before You Begin

    Installing Polycom PVX Software The first time you start PVX, a wizard guides you through the initial setup. You can set up your network connection with the help of the wizard, or you can set up your network using the application’s setup screens.
  • Page 3 The first time you start PVX, a wizard guides you through the initial setup. If you need to use PVX to make external calls outside of your Intranet, please check with your network administrator. Calls outside of your Intranet require changes in the firewall settings to allow video through specific ports.
  • Page 4 See the section Setup for Calling Through a Network Router in this document for port information. Contact your network administrator assistance. Start your VPN client and establish a connection before starting PVX. Enter this information in the setup wizard screens: ❑...
  • Page 5 Internet and Intranet Calling with Polycom PVX 8.0.1 ❑ Network Setup dialog box: Select Use VPN Address or Secondary Network Adapter. ❑ Address Setup dialog box: Select your VPN connection from the Designate Network Adapter list. Click OK in Address Setup box and OK in Network Setup.
  • Page 6 If you have firewall software installed on your computer, you may need to disable or configure the software to allow PVX traffic. See the Testing and Troubleshooting section of this document for more information.
  • Page 7 IP address. PVX supports video calls behind a firewall. In order to run PVX through a network router and firewall, you must open specific ports for video conferencing. You assign the open ports to the internal IP address (as defined by NAT) of the computer running PVX.
  • Page 8 IP adresses, and enables communication. If your router has UPnP capability, you do not have to manually configure router ports to open for PVX traffic. PVX 8.0.1 can use UPnP to automatically open the ports required during your call and close the ports after use.
  • Page 9 To obtain the IP address that a NAT has assigned to a specific Windows XP computer, click Start > Settings > Network Connection > LAN and select the Support tab. The Details window shows the IP address. PVX also lists the local IP address in the main window.
  • Page 10 Internet and Intranet Calling with Polycom PVX 8.0.1 From the Advanced menu on the left of the page, select Port Forwarding. On the Port Forwarding page, select Add Custom Service. On the Ports-Custom Services page, enter the following information for the first port in Table 1.
  • Page 11 Internet and Intranet Calling with Polycom PVX 8.0.1 In a browser such as Internet Explorer, type the IP address of your router. Consult your Linksys user documentation for the IP address. Log in to your router setup. Consult your Linksys user documentation for the user name and password.
  • Page 12 Internet and Intranet Calling with Polycom PVX 8.0.1 Select the Advanced tab. Click the Firewall button. On the Firewall page, enter the following information for each port in Table 1. In this field... Enabled Name Action Source Destination Schedule When you have opened and assigned all of the ports listed in Table 1, review the Firewall Rules list.
  • Page 13 Internet and Intranet Calling with Polycom PVX 8.0.1 Setting up a DMZ Some users may prefer to set up a PVX computer in a demilitarized zone (DMZ). A DMZ can be a quick way to configure PVX without opening specific ports individually.
  • Page 14 - If you arenot already logged in to VPN, select Do not use virtual network adapter for VPN. Choose whether to let PVX automatically detect a VPN IP address within a subnet or manually specify the VPN IP address obtained from your VPN client.

  • Page 15: Testing And Troubleshooting

    DSL or cable modem Network router Testing and Troubleshooting Please refer to the Release Notes for Polycom PVX (available at www.polycom.com/videosoftware) for troubleshooting information including audio, video, camera, and calling issues. If your call connects but users cannot view the incoming video (black screen), please follow these steps: If you cannot see another user, verify that his or her camera is working.
  • Page 16 Bandwidth rate is the connection speed, or the number of bits per second of data that can travel through a system or line. PVX is capable of up to 2 mbps. However, PVX requires 64 kbps minimum to connect a call.

  • Page 17: Test Call

    Uninstall PVX If you need to uninstall PVX, click Start and then choose Settings>Control Panel>Add or Remove Programs. Choose Polycom>PVX, and remove the program. - 17 -...

  • Page 18: Advanced Router Setup

    Internet and Intranet Calling with Polycom PVX 8.0.1 Advanced Router Setup The following ports are for advanced PVX features. GMS Ports: Port 21 (FTP) 80 (HTTP) 3601 (Data Traffic) (Proprietary) 3603 1002 GMS listens for connections on ports 80 and 3601 (GAB) and in the future will listen on port 3604 (ViaVideo) and other potentials later.
  • Page 19 Internet and Intranet Calling with Polycom PVX 8.0.1 RADVision Additional: Port 1828 2720 Where to Get the Latest Product Information To view the latest Polycom product documentation, visit the Documentation section of our website at www.polycom.com/videodocumentation. Feature Gateway signaling/call setup MCU signaling/call setup - 19 -...

  • Page 20: Warranty And Registration

    Internet and Intranet Calling with Polycom PVX 8.0.1 Warranty and Registration The Polycom PVX includes a 90-day software warranty. For the first year, software updates (bug fixes and maintenance releases) and software upgrades (feature releases) are also included. Complete the one-time product registration form on the Polycom Resource Center website at http://extranet.polycom.com to access software downloads.

This manual is also suitable for:

Pvx 8.0.1

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