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Diagnostics
1. Log into the IX20 WebUI as a user with full Admin access rights.
2. On the menu, click System. Under Configuration, click Device Configuration.
The Configuration window is displayed.
3. Click System > Log.
4. (Optional) To change the Heartbeat interval from the default of 30 minutes, type a new value.
The heartbeat interval determines the amount of time to wait before sending a heartbeat
event if no other events have been sent.
Allowed values are any number of weeks, days, hours, minutes, or seconds, and take the
format number{w|d|h|m|s}.
For example, to set Heartbeat interval to ten minutes, enter 10m or 600s.
To disable the Heartbeat interval, enter 0s.
5. (Optional) To disable event categories, or to enable them if they have been disabled:
a. Click to expand Event Categories.
b. Click an event category to expand.
c. Depending on the event category, you can enable or disable informational events, status
events, and error events. Some categories also allow you to set the Status interval, which
is the time interval between periodic status events.
6. (Optional) See
servers to which log messages will be sent.
7. Enable Preserve system logs to save the current session's system log after a reboot.
By default, the IX20 device erases system logs each time the device is powered off or rebooted.
IX20 User Guide
Configure syslog servers
for information about configuring remote syslog
Configure options for the event and system logs
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