Agilent Technologies N1996A-503 User Reference page 319

• Disable the use of proxy servers. You may have to specify this in a
number of locations, depending on the operating system and
software you are using.
• Disable the use of cached copies of web pages to ensure that you
always get a new copy of the instrument's screen image.
If all else fails
• Contact your network administrator.
• If you still cannot solve the problem, contact an Agilent Service
Center for repair information.
Pinging the Instrument from a Computer or Workstation
Verify the communications link between the computer and the
instrument remote file server using the ping utility.
From a UNIX workstation, type:
ping hostname 64 10
where 64 is the packet size, and 10 is the number of packets
transmitted.
From a DOS or Windows environment, type:
ping hostname 10
where 10 is the number of echo requests.
Normal Response for UNIX
A normal response to the ping will be a total of 9, 10, or possibly 11
packets received with a minimal average round-trip time. The
minimal average will be different from network to network. LAN
traffic will cause the round-trip time to vary widely.
Because the number of packets received depends on your network
traffic and integrity, the normal number might be different for your
network.
Normal Response for DOS or Windows
A normal response to the ping will be a total of 9, 10, or possibly 11
packets received if 10 echo requests were specified.
Because the number of packets received depends on your network
traffic and integrity, the normal number might be different for your
network.
Error Messages
If error messages appear, then check the command syntax before
continuing with the troubleshooting. If the syntax is correct, then
resolve the error messages using your network documentation, or by
Chapter 5
Programming Fundamentals
Using the LAN to Control the Instrument
319