6.3 Troubleshooting – Unable to Open Web UI
Current
LED
Fault
LED is
solid
orange
Table 6-1:
6.2.1
Minor and Major Alarms
Major Alarm
There are several conditions that can cause the front panel Fault lamp, or Web UI status lights to
indicate a Major alarm has been asserted. These conditions include:
Frequency error : Indicates a jump in the oscillator's output frequency has been detected.
Contact Tech Support for additional information.
1PPS is not in specification : The 1PPS input reference is either not present or is not qual-
ified.
System Sync : A Major alarm is asserted when the Timing System is not in sync (Input ref-
erences are not available and the unit is not in Holdover). Examples of not being synced
include:
Timing System Error : A problem has occurred in the Timing System. Contact Spectracom
technical support if the error continues.
Minor Alarm
There are several conditions that can cause the front panel Fault lamp, or Web UI status lights to
indicate a Minor alarm has been asserted. These conditions include:
Too few GPS satellites, 1st threshold : The GNSS receiver has been tracking less than
the minimum number of satellites for too long of a duration. Refer to "Troubleshooting
GNSS Reception" on page 451 for information on troubleshooting GNSS reception issues.
6.3
Troubleshooting – Unable to Open Web UI
With SecureSync connected to either a stand-alone or networked PC and with the network con-
figuration correct, it should be possible to connect to the Web UI.
448
Indication
Status
Minor alarm is asserted
Troubleshooting SecureSync, using the front panel Status LED indications
When the Timing System has just booted-up and has not yet synced to a reference.
When all input references were lost and Holdover Mode has since expired.
Troubleshooting
Refer to XXX
CHAPTER
•
6
SecureSync User Reference Guide Rev. 18
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