Spectracom SecureSync User Reference Manual page 280

4.11 Logs
2.
On the left side of the screen, in the Actions panel, click on the Save and Download All
Logs button.
3.
Select where to save the log bundle to. The default file name is
4.
If so asked by Spectracom Technical Support, attach the bundled log files (typically
together with the oscillator status log, see: "Saving and Downloading the Oscillator Log"
below) to your email addressed to Spectracom Technical Support.
4.11.5.1 Saving and Downloading the Oscillator Log
The oscillator status log captures oscillator performance data, such as frequency error and phase
error. The data can be retrieved as a comma-separated .csv file that can be read and edited with a
spreadsheet software, such as Microsoft Excel
for your own records, or you may be asked by Spectracom Technical Support to download and
send the oscillator status log in the event of technical problems.
To download the oscillator status log:
1.
Navigate to the Disciplining screen through MANAGEMENT/Disciplining .
264
securesync.log
®
. You may want to review and/or keep this data
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