Support: Properties - Leica GR10 Operational Manual

Support: Properties

Background information
Activate the automatic sending of dump files to Network Reference Stations support when the receiver detects a problem.
The FTP push to Leica NRS support only works if there is an active connection to the internet. If the internet
connection is down, and the FTP push fails, then the dump files can be found in the Transfer / Settings
folder on the SD card.
Setting Descriptions
The table below describes the settings that can be configured on the Properties page.
Support tool Description
Automatic mode Select to activate Automatic mode.
If activated and the receiver has a problem while operating, it will automatically retrieve the
necessary information and send it via FTP push to NRS support.
Operator, Company,
Country, Email
Enter the details in each field and press
Support: Support tool page. If the automatic mode is activated then these fields must be
filled in.
Leica support access Description
Enable Leica support Activate to allow a Leica Support employee access to the receiver's web interface.
access
Binary data logging Description
Enable binary data Activate to enable LB2 binary data logging.
logging
Related topics
Support: Support tool
Directory Structure of the Memory Device
Activate Leica support access step-by-step
Please note that no email is sent to NRS support. The pushed files are
checked by the NRS team on a regular basis.
After a receiver reboot, this setting will be disabled.
. The information will be transferred to the
6: Context sensitive help
289