Billing Codes Implementation Notes; Mandatory Versus Optional Billing Codes - Mitel 6867i Administrator's Manual

Mitel 6800 Series SIP Phone Release 4.2.0 Administrator Guide

BILLING CODES IMPLEMENTATION NOTES

Note the following implementation information:
• IP phone users may enter a 2-9 digit billing code. Billing codes may not start with either 0
(Operator) or 9 (external calls).
• When using Sylantro Click-to-Call, IP phone users select a billing code from a pull-down
menu.
• When placing a call, a secondary dial tone alerts IP phone users to enter the billing code.
The IP phone UI also displays a "Enter Billing Code" message.
• If an IP phone user redials a number, they do not have to re-enter the billing code. The
billing code information is maintained and processed accordingly.
• If an IP phone user enters an invalid billing code, the call fails.

MANDATORY VERSUS OPTIONAL BILLING CODES

This release of the Mitel IP phones supports two types of billing codes: Mandatory and Optional.
The Sylantro server configuration determines which type of billing code is used on the IP
phones.
• Mandatory billing codes: Calls are not connected until the user enters a valid billing code.
The user dials the phone number. When prompted for billing codes, user dials the billing
code.
For example, suppose the IP phone user is using billing code 300, and dialing the external
number 617-238-5500. The IP user then enters the number using the following format:
• 6172385000#300
Using mandatory billing codes, if the user is configuring a Speeddial number, then they
enter the number using the following format:
• <phonenumber>%23<billingcode>
To use this format with the default dial plan terminator (#), the # sign required by Sylantro
as a delimiter should be represented as an escaped character by using the sequence %23.
The speeddial format for an external number that includes a mandatory billing code
becomes:
• <phonenumber>%23<billing code>
• Optional billing codes: The user dials an optional billing code by dialing *50, followed by
the billing code digits. When prompted for additional digits, user enters the phone number.
For example, suppose the IP phone user is using billing code 500, and dialing the external
number 617-238-5000. The IP user then enters the number using the following format:
• *50500#6172385000
If the user is dialing configuring a Speeddial number, then they enter the number using the
following format:
• *50<billingcode>#<phonenumber>
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