Call Forwarding - Mitel 6867i Administrator's Manual

Mitel 6800 Series SIP Phone Release 4.2.0 Administrator Guide
3. In the "Type" field, select Last Call Return.
4. In the "Line" field, select a line for which to apply the lcr configuration.
5. Click Save Settings to save your changes.

CALL FORWARDING

Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another
destination. The phone sends the SIP message to the SIP proxy, which then forwards the call
to the assigned destination.
An Administrator or User can configure CFWD on the phone-side by setting a mode for the
phone to use (Account, Phone, or Custom). Once the mode is set, you can use the IP Phone
UI to use the CFWD feature at Options->Call Forward or by pressing a configured Call Forward
softkey/programmable key/extension module key.
The following describes the behavior for each CFWD mode.
• Account mode - The account mode allows you to configure CFWD on a per account basis.
Pressing a configured CFWD key applies to the account in focus.
• Phone mode - The Phone mode allows you to set the same CFWD configuration for all
accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone
applies the configuration to all other accounts. (In the Mitel Web UI, only the account you
configured is enabled. All other accounts are grayed out but set to the same configuration.)
Using the Mitel Web UI, if you make changes to that initial account, the changes apply to
all accounts on the phone.
• Custom mode - The Custom mode allows you to configure CFWD for a specific account
or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each
account independently or all accounts. You can set all accounts to ALL On or ALL Off or
copy the configuration for the account in focus to all other accounts using a CopytoAll
softkey (on the 6867i, 6869i, and 6873i IP phones).
Note: If there is only one account configured on the phone, then the mode setting is
ignored and the phone behaves as if the mode was set to "Phone".
You can enable different call forwarding rules/modes independently (for example, you can set
different phone numbers for Busy, All, and NoAns modes and then turn them on/off individually).
The following table describes the key and Message Waiting Indicator (MWI) LEDs when you
enable CFWD on the IP Phone.
KEY LED BEHAVIOR FOR ALL MODES
CFWD key LED
enabled for the account in focus.
CFWD key LED OFF if all CFWD modes are
disabled for the account in focus.
5-225
RED if any CFWD mode is
MWI LED BEHAVIOR FOR ALL MODES
MWI LED ON if any CFWD mode is enabled for the
account in focus.
MWI LED OFF if all CFWD modes are disabled for
the account in focus.