Mitel 6867i Quick Reference Manual
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Also See for 6867i:
- Administrator's manual (1042 pages) ,
- User manual (235 pages) ,
- Training manual (29 pages)
Related Manuals for Mitel 6867i
Summary of Contents for Mitel 6867i
- Page 1 GETTING TO KNOW YOUR MITEL 6867i SIP PHONE Business Unlimited Quick Reference Guide...
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Page 2: Table Of Contents
TABLE OF CONTENTS KEYS AND FEATURES MAP .................. GETTING TO KNOW YOUR MITEL PHONE ............A QUICK REFERENCE GUIDE DEFINING SPECIFIC KEYS + FEATURES. STANDARD SOFTKEYS + FUNCTIONALITY............. WHICH SOFTKEYS APPEAR IN IDLE STATE, RINGING STATE + WHEN CONNECTED TO A CALL. - Page 3 MITEL 6867i SIP KEYS + FEATURES Need support? Connect with us at www.northland.net/support 315- 624- 2033.
- Page 4 GETTING TO KNOW YOUR MITEL 6867i SIP PHONE 1. HANDSET: Lift to answer or make calls 2. DISPLAY: Shows call information, details on system features and line keys 3. MESSAGE/RINGING INDICATOR: SLOW RED FLASH: Indicates new voicemail FAST RED FLASH: Indicates ringing call 4.
- Page 5 GETTING TO KNOW YOUR MITEL 6867i SIP PHONE 14. ASTERISK (*) STAR KEY: Used to enter a * or a space 15. VOLUME KEY: Adjusts the volume of handset/headset/speaker/ringer volume 16. MUTE KEY: Mutes the microphone of handset/headset/speaker (you can hear caller, they can’t hear you) 17.
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Page 6: Standard Softkeys + Functionality
STANDARD SOFTKEYS + FUNCTIONALITY IDLE STATE The following Softkeys appear when your phone is idle: VM: Accesses your voice mail box CFW ON: Forwards your extension to another extension CFW OFF: Turns off call forwarding NOTE: The call forward on and off features dial a short code. Navigate to the right to see additional Softkeys. PAGE 1: Accesses paging through the speaker of all phones DND: Places your phone on DO NOT DISTURB and stops all tones and ringing to your phone RINGING STATE... -
Page 7: Answering + Placing Calls
ANSWERING + PLACING CALLS PLACING A CALL: Internal: Enter EXTENSION number External: Enter 10-digit number (no dialing prefix is required, ie: 9) Lift Handset or press DIAL Softkey DIAL: Press to dial the number entered BACKSPACE: Deletes entries CANCEL: Cancels number entered on the display PAUSE: When predialing, allows an extension number to be entered after the telephone number PLACING AN INTERCOM CALL: Press INTERCOM Key... -
Page 8: Navigatinga Connected Call
NAVIGATING A CONNECTED CALL CONNECTED SOFTKEYS The following Softkeys appear when you are connected to a call: DROP: Disconnects the call in progress CONFERENCE (CONF): Places current call on hold + presents dialtone to add another party to a conference TRANSFER (XFER): Places current call on hold + presents dial tone so you can transfer the call to another extension TRANSFER (XFER): Allows you to connect your call to someone else (with call on line) -
Page 9: Working Together
WORKING TOGETHER ADHOC CONFERENCE (CONF): Allows you to do a three-way call (with call on line) Press CONF Softkey, first call automatically holds, listen for dial tone Enter Second Number (internal or external) and press DIAL Softkey IMPORTANT: Wait for answer and announce conference Press CONF Softkey again, all parties are connected + TO DROP YOURSELF FROM THE CONFERENCE: Press LEAVE Softkey or hang up FEATURE... -
Page 10: Call Lists + Redial Keys
CALL LISTS + REDIAL KEYS CALLS LIST/REDIAL KEYS: Accesses a list of your recent calls Both the CALLS LIST and REDIAL KEYS will display a list of your recent incoming missed, incoming, answered and outgoing calls (press either key) The CALLS LIST will default to your dialed calls when pressed unless you have new missed calls. When you have new missed calls, a missed call indicator will appear along with the number of new missed calls. -
Page 11: Your Phonebook Directory
GETTING TO KNOW YOUR PHONEBOOK DIRECTORY PHONE BOOK: There are two types of directories included in the PHONE BOOK (DIRECTORY) Key LOCAL: Numbers that you can program into your telephone CORPORATE: Entries stored by the system administrator to be used by all users, including internal extensions TO PROGRAM: Press PHONE BOOK (DIRECTORY) Scroll to LOCAL Directory... -
Page 12: Status Indicators
STATUS INDICATORS BUSY LAMP FIELD KEYS If your Mitel 6867i SIP Pone is equipped with a Busy Lamp Field (BLF) the following indicators appear when keys are programmed with internal users (see System Administrator for programming). Solid Green Light Party is available... -
Page 13: Your Voicemail
YOUR VOICEMAIL VOICEMAIL: The voicemail system is voice prompted with easy to follow instructions and commands FIRST TIME VOICEMAIL SET UP TO SETUP VOICEMAIL FOR THE FIRST TIME: Press the VM (Voicemail) Softkey NOTE: Follow the audio instructions to create a password, record your name + record your personal greeting. There are multiple greeting types available for you to choose from: PERSONAL GREETING: Plays to everyone that calls you EXTENDED ABSENCE: Plays when you will be away from your office or phone for meetings/vacation, etc... - Page 14 YOUR VOICEMAIL LOG IN TO VOICEMAIL From any internal extension: Press the VM Softkey Enter your 10-digit telephone number and press the # Key Enter your password and press the # Key NOTE: Through CommPortal, you can change your settings so pressing the VM Softkey automatically logs you in at your own extension.