How To Reset A User's Password? - Mitel 6867i Administrator's Manual

4. Press the Reset icon.
Note: If required, swipe left on the screen to navigate to the second page of options.
5. Press Erase Local Config.
6. With Erase Local Config highlighted, press the Select softkey.
The "Erase Local Configuration?" prompt displays.
7. Select Yes to erase the local configuration.
The phone immediately erases the local configuration and automatically restarts the phone.
MITEL WEB UI
1. Click on Operation->Reset->Current Settings.
2. In the "Remove Local Configuration Settings" field, click Remove.
This removes the last customized configuration settings made on the phone.

HOW TO RESET A USER'S PASSWORD?

IP PHONE UI
For the 6863i/6865i:
1. Press on the phone to enter the Options List.
2. Select User Password.
3. Enter the current user password.
4. Press Enter.
5. Enter the new user password.
Note: The IP phones support numeric characters only in passwords. If you enter a
password with alpha characters, the phone uses the default password instead.
6. Press Enter.
7. Re-enter the new user password.
8. Press Enter.
A message, "Password Changed" displays on the screen.
Troubleshooting Solutions
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