Sign In
Upload
Manuals
Brands
Mitel Manuals
IP Phone
6800 Series
Mitel 6800 Series Manuals
Manuals and User Guides for Mitel 6800 Series. We have
8
Mitel 6800 Series manuals available for free PDF download: Administrator's Manual, Installation Instructions Manual, Installation Manual, Release Notes, Setup Manual, Instructions
Mitel 6800 Series Administrator's Manual (1113 pages)
Brand:
Mitel
| Category:
Telephone
| Size: 24 MB
Table of Contents
Software License Agreement
3
Table of Contents
4
Preface
20
Audience
20
Documentation
20
Chapters and Appendices in this Guide
21
Chapter 1 OVERVIEW
22
About this Chapter
23
Topics
23
IP Phone Models
24
Description
24
Optional Accessories
25
Model 6863I IP Phone
28
Model 6865I IP Phone
30
Model 6867I IP Phone
33
Model 6869I IP Phone
36
Model 6873I IP Phone
39
Firmware Installation Information
41
Description
41
Important M685I Expansion Module Firmware Downgrade Information
41
Installation Considerations
41
Installation Requirements
42
Configuration Server Requirement
43
Firmware and Configuration Files
44
Description
44
Configuration File Precedence
46
Installing the Firmware/Configuration Files
46
Multiple Configuration Server Support
47
Chapter 2 Configuration Interface Methods
53
About this Chapter
54
Topics
54
Configuration Methods
55
Description
55
IP Phone UI
55
Mitel Web UI
57
Configuration Files (Administrator Only)
68
Configuration Server Redundancy Via Dns a Records
71
Chapter 3 Administrator Options
72
About this Chapter
73
Topics
73
Administrator Level Options
74
Description
74
IP Phone UI Options
74
Simplified Ip Phone Ui Options Menu
76
Mitel Web UI Options
78
Configuration File Options
81
Phone Status
81
Restarting Your Phone
84
Set Phone to Factory Defaults/Erase Local Configuration
85
Restarting Using Mitel Web Ui
85
Basic Settings
88
General Settings
89
Group Paging Rtp Settings
96
Key Mapping
97
Ring Tones
98
Directed Call Pickup
100
Time and Date
102
Live Dialpad
103
Account Configuration
108
Custom Ringtones
109
Network Settings
109
Advanced Network Settings
112
Sip Settings
119
Line Settings
134
Softkeys, Programmable Keys, Expansion Module Keys
135
Action URI
136
Configuration Server Settings
138
Firmware Update Features
145
TLS Support
146
Support
151
Troubleshooting
153
Chapter 4 Configuring Network and Session Initiation Protocol (Sip) Features
154
About this Chapter
155
Topics
155
Overview
156
References
156
Network Settings
157
Basic Network Settings
157
Multiple Dhcp Servers
175
Dns Caching
176
Advanced Network Settings
185
Https Server Certificate Validation
191
Global SIP Settings
213
Description
213
Basic SIP Settings
213
Advanced SIP Settings (Optional)
232
Real-Time Transport Protocol (RTP) Settings
238
Silence Suppression
246
RTCP Summary Reports
250
Autodial Settings
251
Configuration Server Protocol
254
Configuring the Configuration Server Protocol
254
Chapter 5 Configuring Operational Features
264
About this Chapter
265
Topics
265
Operational Features
269
Description
269
User Passwords
269
Administrator Passwords
271
Locking/Unlocking the Phone
272
Emergency Dial Plan
277
Configurable Emergency Call Behavior
279
User Dial Plan Setting
280
Time and Date
281
Backlight Mode
295
Display
296
Background Image on Idle Screen
298
Configurable Home/Idle Screen Modes
299
Configurable Home/Idle Screen Font Color
302
Screen Saver
303
Screen Saver Background Image Support
304
Picture ID Feature
306
Audio DHSG Headset
307
USB Headset Support
309
Bluetooth Headset Support
310
Live Dialpad
311
Live Keyboard
312
Language
314
Minimum Ringer Volume
328
Locking IP Phone Keys
329
Locking/Unlocking the SAVE and DELETE Keys
330
Local Dial Plan
331
Suppressing DTMF Playback
336
Filter out Incoming DTMF Events
337
Call Waiting
338
Call Waiting Tone
340
Call Waiting Tone Period
341
Stuttered Dial Tone
343
XML Beep Support
344
Status Scroll Delay
346
Switch Focus to Ringing Line
347
Call Hold Reminder During Active Calls
348
Call Hold Reminder (on Single Hold)
350
Call Hold Reminder Timer & Frequency
351
Preferred Line and Preferred Line Timeout
352
Goodbye Key Cancels Incoming Call
354
Message Waiting Indicator Line
356
Customizable Message Waiting Indicator (MWI) Request URI
358
Call Forward Mode
360
And Emergency Location Identification Number (ELIN)
362
Incoming/Outgoing Intercom with Auto-Answer and Barge in
366
Group Paging RTP Settings
369
How It Works
370
Speeddial Key Mapping
372
Send DTMF for Remapping Conference or Redial Key
374
Ring Tones and Tone Sets
375
Customizable Ringing/Ring Back Timeout Period
386
Ring Tone Via Speaker During Active Calls
388
Individual Contact Ring Tone Support
389
No Service Congestion Tone
390
Directed Call Pickup (BLF or XML Call Interception)
395
Softkeys/Programmable Keys/Expansion Module Keys
403
Configuration Example
406
Programmable Keys
407
Configurable Positioning of Programmed Softkeys
416
Shifting of Softkey Positions for Busy States
419
Option to Remove the "More" Softkey When Not Required
420
Press-And-Hold Speeddial Keypad Keys
421
Hard Key Reprogramming
422
Customizing the Key Type List in the Mitel Web UI
430
Speeddial Prefixes
432
Busy Lamp Field (BLF)
433
BLF Page Switch Feature
437
Configurable Display Modes for BLF and Blf/List Softkey Labels
438
Configurable Display for Blank Blf/List and XMPP Presence-Related Favorite Softkeys
439
Ring Signal Type for BLF and Blf/List
440
BLF Subscription Period
443
Blf/Xfer and Speeddial/Xfer Keys
444
Speeddial/Conference Key
448
Speeddial/Mwi Key
450
Discreet Ringing
453
Configurable Removal of the "Drop" Softkey
455
Using the Acd Feature on Your Ip Phone
459
Acd Subscription Period
460
Do Not Disturb (DND)
461
Bridged Line Appearance (BLA)
470
Bla Subscription Period
474
BLA Support for Third-Party Registration
476
P-Preferred Identity Header for BLA Accounts
477
Shared Call Appearance (SCA) Call Bridging
479
Park/Pick up Static and Programmable Configuration
483
Last Call Return (LCR) (Sylantro Servers)
493
Call Forwarding
494
Configuring Call Forwarding
495
SIP Phone Diversion Display
515
Display Name Customization
516
Displaying Call Destination for Incoming Calls
517
Received Callers List
518
Customizable Received Callers List and Services Keys
520
Missed Calls Indicator
521
Call History Softkey Support
524
Enhanced Directory List
526
Directory Loose Number Matching
542
Customizable Directory List Key
543
Visual Indicators for Voicemail on SCA-Configured Lines
545
PIN and Authorization Code Suppression
546
XML Customized Services
547
Xml Key Redirection
575
XML Override for a Locked Phone
578
Configurable Indication of Terminated Calls
579
Centralized Conferencing (for Sylantro and Broadsoft Servers)
580
Custom Ad-Hoc Conference
584
Conference/Transfer Support for Live Dial Mode
585
Used with Broadsoft Client Management System (CMS)
586
Customizing the Display Columns on the M685I Expansion Module
588
About this Chapter
591
Chapter 6 Configuring Advanced Operational Features
593
Advanced Operational Features
593
TR-069 Support
597
MAC Address/Line Number in REGISTER Messages
599
SIP Message Sequence for Blind Transfer
600
SIP Settings for Semi-Attended Transfers
601
Update Caller ID During a Call
602
Auto-Discovery Using Mdns
603
Blacklist Duration
606
Whitelist Proxy
607
Transport Layer Security (TLS)
610
X Support
613
Symmetric UDP Signaling
619
Symmetric TLS Signaling
620
GRUU and Sip.instance Support
621
Billing Codes Implementation Notes
622
Mandatory Versus Optional Billing Codes
622
Configurable DNS Queries
623
DNS Query Setting
625
Ignore out of Order SIP Requests
625
Ignore out of Sequence Errors
625
Switching between Early Media and Local Ringing
626
Call-Info" Header to 200Ok Responses for Shared Call Appearance (SCA) Lines
627
Optional "Allow" and "Allow-Event" Headers
628
P-Asserted Identity (PAI
629
Configurable Route Header in SIP Packet
629
Route Header in SIP Packet
630
Compact SIP Header
631
Rejection of INV or BYE
632
XML URI for Key Press Simulation
632
DNS Host File
635
Domain Name System (DNS) Server Pre-Caching Support
635
DNS Server Query
638
Configurable DNS Maximum Cache TTL
639
Configurable Alphanumeric Input Order for Username Prompts
640
Alphanumeric Input Order for Username Prompts
641
Active Voice-Over-IP (Voip) Recording
641
Active Voip Recording Settings
644
Broadsoft Xsi Features
644
Xsi Feature Settings
663
Feature Re-Branding Support for Broadsoft-Based Service Providers
663
Settings for Re-Branding Broadsoft-Related Feature UI Strings
665
Interoperability Support for XMPP-Based Broadsoft UC-ONE Services
665
UC-ONE Interoperability Settings
667
The Phone
670
Broadsoft Broadworks Executive and Assistant Services
679
Broadsoft Broadworks Executive and Assitant Services Settings
680
Visitor Desk Phone Support
688
Visitor Desk Phone Settings
689
Logging in and out
690
Option to Enable/Disable RTCP
693
Option to Parse or Ignore REFER Event Ids
694
Micloud Telepo Music on Hold Settings
695
UAC Session Refresh Settings
696
Configurable SRTP Rollover Counter (ROC) RESET Behavior
696
ROC Reset Behavior Settings
697
About this Chapter
699
CHAPTER 7 Encrypted Files on the IP Phone
700
Procedure to Encrypt Configuration Files
701
Vendor Configuration File Encryption
703
About this Chapter
705
CHAPTER 8 Upgrading the Firmware
706
Using the Restart Feature
708
Using the Auto-Resync Feature
709
Chapter 9 Troubleshooting
714
About this Chapter
714
Troubleshooting Parameters
715
Log Settings
715
Module/Debug Level Settings
716
Support Information
718
Watchdog Task Feature
722
System Messages Display
724
Error Messages Display
726
Warning Message Display
727
Configuration and Crash File Retrieval
728
Tcpdump Network Packet Capture Support
731
Troubleshooting Solutions
733
Why Does My Phone Display the "No Service" Message?
734
Why Is My Phone Not Receiving the TFTP IP Address from the DHCP Server?
735
How Do I Restart the IP Phone?
736
How Do I Set the IP Phone to Factory Default?
737
How Do I Erase the Phone's Local Configuration?
738
How to Reset a User's Password?
739
How Do I Lock and Unlock the Phone?
741
About this Appendix
744
Appendix A
750
Setting Parameters in Configuration Files
750
Operational, Basic, and Advanced Parameters
751
Network Settings
752
DHCP Option Settings
755
Password Settings
758
Emergency Dial Plan Settings
760
Emergency Call Behavior Settings
761
Mitel Web UI Settings
762
Configuration Server Settings
763
Multiple Configuration Server Settings
772
Rport Setting
773
Local SIP TLS Port
774
HTTPS Client and Server Settings
775
HTTPS Server Certificate Validation Settings
776
Virtual Local Area Network (VLAN) Settings
779
RTCP Summary Reports
783
Line Parameters
784
Type of Service (Tos)/Dscp Settings
785
Time and Date Settings
786
Time Server Settings
794
Custom Time Zone and DST Settings
795
Backlight Mode Settings
803
Brightness Level Settings
804
Background Image on Idle Screen
805
Screen Saver Settings
806
Background Image on Screen Saver
807
Picture ID Feature
808
DHSG Settings
809
Live Keyboard Settings
810
SIP Local Dial Plan Settings
811
SIP Outbound Support
813
SIP Basic, Global Settings
814
Call Waiting Settings
817
Backup Outbound Proxy (Global Settings)
822
SIP Basic, Per-Line Settings
823
Backup Outbound Proxy (Per-Line Settings)
833
BLA Support for MWI
834
Centralized Conferencing Settings
835
Custom Ad-Hoc Conference
837
Conference/Transfer in Live Dial Mode
838
Advanced SIP Settings
840
As-Feature-Event Subscription Settings
847
Transport Layer Security (TLS) Settings
848
X Support Settings
854
RTP, Codec, DTMF Global Settings
859
Autodial Settings
867
Voicemail Settings
869
SCA Voicemail Indicator Settings
870
Enhanced Directory Settings
871
Directory Loose Number Matching
899
Missed/Received Callers List Settings
900
Call Forward Settings
901
Call Forward Key Mode Settings
902
PIN Suppression
903
LLDP-MED and ELIN Settings
904
Missed Calls Indicator Settings
906
XML Settings
907
Action URI Settings
909
XML SIP Notify Settings
914
Polling Action URI Settings
915
Ring Tone and Tone Set Global Settings
916
Ring Tone Per-Line Settings
918
Ringing/Ring Back Timeout Period Settings
919
Ring Tone Via Speaker During Active Calls Settings
920
No Service Congestion Tone Settings
921
Call Hold Reminder Settings
922
Preferred Line and Preferred Line Timeout
924
Goodbye Key Cancels Incoming Call
925
Stuttered Dial Tone Setting
926
DND UI Settings
927
Priority Alert Settings
928
Bellcore Cadence Settings
933
SIP Diversion Display
935
Display Name Customization Settings
936
Language Settings
937
Language Pack Settings
939
Suppress DTMF Playback Setting
949
Filter out Incoming DTMF Events
950
Enable Microphone During Early Media
953
Audio Mode Settings
954
Disable User Login to Mitel Web UI
955
Directed Call Pickup (BLF or XML Call Interception) Settings
956
ACD Auto-Available Timer Settings
958
Send DTMF for Remapping Conference or Redial Key
960
Park and Pickup Settings
961
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters
963
Softkey Settings
964
Configurable Positioning of Programmed Softkeys
971
Shifting of Softkey Positions for Busy States
972
Option to Remove the "More" Softkey When Not Required
973
Programmable Key Settings
974
Top Softkey Settings
980
Press-And-Hold Speeddial Keypad Key Settings
988
Expansion Module Key Settings for M680I and M685I
989
Hard Key Settings
996
Customizing the Key Type List
1001
Locking Keys
1003
Locking the SAVE and DELETE Keys
1006
Enabling/Disabling Ability to Add/Edit Speeddial Keys
1007
BLF Page Switch
1008
Configurable Display for Blank Blf/List and XMPP Presence-Related Favorite Softkeys
1009
Configurable BLF and Blf/List Key Behavior When in an Active Call
1010
Ring Splash Settings
1011
Discreet Ringing Settings
1023
Customizing M685I Expansion Module Column Display
1024
Advanced Operational Parameters
1026
Blind Transfer Setting
1027
Update Caller ID Setting
1028
Boot Sequence Recovery Mode Settings
1029
Blacklist Duration Setting
1030
Options Key Redirection Setting
1032
XML Override for a Locked Phone Setting
1033
Symmetric TLS Signaling Setting
1034
Watchdog Settings
1062
Crash File Retrieval
1063
Advertisement
Mitel 6800 Series Administrator's Manual (1008 pages)
SIP
Brand:
Mitel
| Category:
IP Camera
| Size: 6 MB
Table of Contents
Table of Contents
4
Preface
19
Audience
19
Documentation
19
Chapters and Appendices in this Guide
20
Chapter 1 OVERVIEW
21
About this Chapter
22
Topics
22
IP Phone Models
23
Description
23
Optional Accessories
24
Model 6863I IP Phone
27
Model 6865I IP Phone
29
Model 6867I IP Phone
32
Model 6869I IP Phone
35
Firmware Installation Information
38
Description
38
Installation Considerations
38
Installation Requirements
38
Configuration Server Requirement
39
Firmware and Configuration Files
40
Description
40
Configuration File Precedence
42
Installing the Firmware/Configuration Files
42
Multiple Configuration Server Support
43
Chapter 2 Configuration Interface Methods
49
About this Chapter
50
Topics
50
Configuration Methods
51
Description
51
IP Phone UI
51
Mitel Web UI
53
Configuration Files (Administrator Only)
63
Chapter 3 Administrator Options
68
About this Chapter
69
Topics
69
Administrator Level Options
70
Description
70
IP Phone UI Options
70
Mitel Web UI Options
73
Configuration File Options
75
Phone Status
75
Restarting Your Phone
78
Set Phone to Factory Defaults/Erase Local Configuration
79
Basic Settings
81
General Settings
82
Time and Date
95
Account Configuration
101
Custom Ringtones
102
Network Settings
102
Line Settings
128
Softkeys, Programmable Keys, Expansion Module Keys
129
Action URI
130
Configuration Server Settings
132
Firmware Update Features
139
TLS Support
140
802.1X Support
145
Troubleshooting
147
Chapter 4 Configuring Network and Session Initiation Protocol (Sip) Features
148
About this Chapter
149
Topics
149
Overview
150
References
150
Network Settings
151
Basic Network Settings
151
Advanced Network Settings
174
Global SIP Settings
199
Description
199
Basic SIP Settings
199
Advanced SIP Settings (Optional)
216
Real-Time Transport Protocol (RTP) Settings
222
RTCP Summary Reports
233
Autodial Settings
235
Configuration Server Protocol
238
Configuring the Configuration Server Protocol
238
Chapter 5 Configuring Operational Features
247
About this Chapter
248
Topics
248
Operational Features
252
Description
252
User Passwords
252
Administrator Passwords
254
Locking/Unlocking the Phone
255
Emergency Dial Plan
259
Configurable Emergency Call Behavior
261
User Dial Plan Setting
262
Time and Date
263
Backlight Mode
275
Display
277
Background Image on Idle Screen
278
Configurable Home/Idle Screen Modes
279
Configurable Home/Idle Screen Font Color
280
Screen Saver
281
Picture ID Feature
282
Audio DHSG Headset
283
USB Headset Support
286
Audio Hi-Q on G.722 Calls
287
Audio Mode Configuration
287
Live Dialpad
288
Live Keyboard
289
Language
290
Minimum Ringer Volume
303
Locking IP Phone Keys
304
Locking/Unlocking the SAVE and DELETE Keys
305
Local Dial Plan
306
Suppressing DTMF Playback
310
Display DTMF Digits
311
Filter out Incoming DTMF Events
312
Call Waiting
313
Stuttered Dial Tone
318
XML Beep Support
319
Status Scroll Delay
321
Switch Focus to Ringing Line
322
Call Hold Reminder During Active Calls
323
Call Hold Reminder (on Single Hold)
325
Call Hold Reminder Timer & Frequency
326
Preferred Line and Preferred Line Timeout
327
Goodbye Key Cancels Incoming Call
329
Message Waiting Indicator Line
331
Customizable Message Waiting Indicator (MWI) Request URI
333
DND Key Mode
333
Call Forward Mode
335
Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) and Emergency Location Identification Number (ELIN)
337
Incoming/Outgoing Intercom with Auto-Answer and Barge in
340
Group Paging RTP Settings
344
Speeddial Key Mapping
347
Send DTMF for Remapping Conference or Redial Key
349
Ring Tones and Tone Sets
349
Custom Ring Tones
361
Ring Tone Via Speaker During Active Calls
362
No Service Congestion Tone
363
Priority Alerting
364
Directed Call Pickup (BLF or XML Call Interception)
369
Softkeys/Programmable Keys/Expansion Module Keys
376
Configurable Positioning of Programmed Softkeys
388
Shifting of Softkey Positions for Busy States
391
Option to Remove the "More" Softkey When Not Required
391
Press-And-Hold Speeddial Keypad Keys
393
Hard Key Reprogramming
394
Customizing the Key Type List in the Mitel Web UI
400
Speeddial Prefixes
402
Enabling/Disabling Ability to Add or Edit a Speeddial Key
402
Busy Lamp Field (BLF)
403
BLF Page Switch Feature
407
Configurable Display Modes for BLF and Blf/List Softkey Labels
408
Configurable Display for Blank Blf/List Softkeys
409
Configurable BLF or Blf/List Key Behavior When in an Active Call
409
Ring Signal Type for Blf and Blf/List
410
BLF Subscription Period
413
Blf/Xfer and Speeddial/Xfer Keys
414
Speeddial/Conference Key
418
Speeddial/Mwi Key
420
Discreet Ringing
423
Automatic Call Distribution (ACD) (for Sylantro/Broadworks Servers)
424
Do Not Disturb (DND)
429
Bridged Line Appearance (BLA)
436
BLA Support for Third-Party Registration
442
P-Preferred Identity Header for BLA Accounts
443
BLA Support for Message Waiting Indicator (MWI)
443
Shared Call Appearance (SCA) Call Bridging
445
Park/Pick up Static and Programmable Configuration
449
Last Call Return (LCR) (Sylantro Servers)
459
Call Forwarding
460
SIP Phone Diversion Display
478
Display Name Customization
479
Displaying Call Destination for Incoming Calls
480
Callers List
481
Customizable Callers List and Services Keys
483
Missed Calls Indicator
484
Enhanced Directory List
486
Local Directory Loose Number Matching
500
Customizable Directory List Key
501
Voicemail
501
Visual Indicators for Voicemail on SCA-Configured Lines
503
PIN and Authorization Code Suppression
504
XML Customized Services
505
XML Override for a Locked Phone
535
Configurable Indication of Terminated Calls
536
Centralized Conferencing (for Sylantro and Broadsoft Servers)
537
Custom Ad-Hoc Conference
541
SIP Join" Feature for 3-Way Conference
541
Conference/Transfer Support for Live Dial Mode
542
Authentication Support for HTTP/HTTPS Download Methods, Used with Broadsoft Client Management System (CMS)
543
Customizing the Display Columns on the M685I Expansion Module
545
Chapter 6 Configuring Advanced Operational Features
547
About this Chapter
548
Topics
548
Advanced Operational Features
550
Description
550
Tr-069 Support
554
MAC Address/Line Number in REGISTER Messages
554
SIP Message Sequence for Blind Transfer
556
SIP Settings for Semi-Attended Transfers
556
Update Caller ID During a Call
557
Boot Sequence Recovery Mode
557
Auto-Discovery Using Mdns
558
Missed Call Summary Subscription
559
As-Feature-Event Subscription
560
Blacklist Duration
562
Whitelist Proxy
564
Transport Layer Security (TLS)
566
802.1X Support
569
Symmetric UDP Signaling
574
Symmetric TLS Signaling
575
Removing Useragent and Server SIP Headers
575
GRUU and Sip.instance Support
576
Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers)
576
Configurable DNS Queries
578
Ignore out of Sequence Errors
580
Early-Only" Parameter in Replaces Header RFC3891
580
Switching between Early Media and Local Ringing
581
Enable Microphone During Early Media
581
Configurable Codec Negotiation Behavior
581
Call-Info" Header to 200Ok Responses for Shared Call Appearance (SCA) Lines
582
Reason Header Field in SIP Message
582
Configurable "Allow" and "Allow-Event" Optional Headers
583
Configurable SIP P-Asserted Identity (PAI)
583
Configurable Route Header in SIP Packet
584
Configurable Compact SIP Header
585
Reject INV or BYE When Unsupported Value in REQUIRE Header
585
XML URI for Key Press Simulation
586
Domain Name System (DNS) Server Pre-Caching Support
589
Configurable DNS Maximum Cache TTL
593
Configurable Transport Protocol for SIP Services and RTCP Summary Reports
593
Configurable Alphanumeric Input Order for Username Prompts
594
Active Voice-Over-IP (Voip) Recording
595
Broadsoft XSI Speed Dial 8 and Call Log Support
598
Broadsoft Broadworks Executive and Assistant Services
602
Visitor Desk Phone Support
611
Option to Enable/Disable RTCP
616
Configurable SIP no RTP Packet Timeout Period
616
Option to Parse or Ignore REFER Event Ids
617
Remote Rebooting and Dynamic Reloading of the Configuration Files
617
Micloud Telepo Music on Hold Support
618
About this Chapter
620
Configuration File Encryption Method
621
CHAPTER 7 Encrypted Files on the IP Phone
621
Procedure to Encrypt Configuration Files
622
Vendor Configuration File Encryption
624
Chapter 8 Upgrading the Firmware
627
Using the "Firmware Update" Page in the Mitel Web UI
627
Using the Restart Feature
629
Using the Auto-Resync Feature
630
Chapter 9: Troubleshooting
633
About this Chapter
634
Log Settings
635
Module/Debug Level Settings
636
Support Information
638
Watchdog Task Feature
642
Error Messages Display
644
Warning Message Display
645
Configuration and Crash File Retrieval
646
Tcpdump Network Packet Capture Support
648
Troubleshooting Solutions
651
Description
651
Why Does My Phone Display "Application Missing
651
Why Does My Phone Display the "No Service" Message
652
Why Does My Phone Display "Bad Encrypted Config
652
Why Is My Phone Not Receiving the TFTP IP Address from the DHCP Server
653
How Do I Restart the IP Phone
654
How Do I Set the IP Phone to Factory Default
655
How Do I Erase the Phone's Local Configuration
656
How to Reset a User's Password
657
How Do I Lock and Unlock the Phone
658
Appendix A: Configuration Parameters
660
About this Appendix
661
Topics
661
Setting Parameters in Configuration Files
666
Operational, Basic, and Advanced Parameters
667
Simplified IP Phone UI Options Menu
667
Network Settings
668
DHCP Option Settings
671
Password Settings
674
Emergency Dial Plan Settings
676
Emergency Call Behavior Settings
677
User Dial Plan Setting
677
Mitel Web UI Settings
678
Configuration Server Settings
678
Additional Information
687
Multiple Configuration Server Settings
687
Rport Setting
688
Local SIP UDP/TCP Port Setting
688
Local SIP TLS Port
689
SIP Keep Alive Support
689
HTTPS Client and Server Settings
690
HTTPS Server Certificate Validation Settings
691
Virtual Local Area Network (VLAN) Settings
694
RTCP Summary Reports
698
Type of Service (Tos)/Dscp Settings
700
Time and Date Settings
701
Time Server Settings
709
Custom Time Zone and DST Settings
710
Backlight Mode Settings
718
Brightness Level Settings
719
Background Image on Idle Screen
720
Home/Idle Screen Settings
720
Screen Saver Settings
721
DHSG Settings
722
Picture ID Feature
722
Live Dialpad Settings
723
Live Keyboard Settings
723
SIP Local Dial Plan Settings
724
Contact Header Matching
726
SIP Outbound Support
726
SIP Basic, Global Settings
727
Backup Outbound Proxy (Global Settings
735
SIP Basic, Per-Line Settings
736
Backup Outbound Proxy (Per-Line Settings
746
BLA Support for MWI
747
Shared Call Appearance (SCA) Call Bridging
747
Centralized Conferencing Settings
748
Conference/Transfer in Live Dial Mode
750
Custom Ad-Hoc Conference
750
SIP Join Feature for 3-Way Conference
750
HTTP/HTTPS Authentication Support for Broadsoft CMS
751
Advanced SIP Settings
752
Missed Call Summary Subscription Settings
759
As-Feature-Event Subscription Settings
760
Transport Layer Security (TLS) Settings
761
802.1X Support Settings
767
RTP, Codec, DTMF Global Settings
772
Autodial Settings
780
Voicemail Settings
782
Enhanced Directory Settings
783
SCA Voicemail Indicator Settings
783
Customizable Directory List Key
810
Local Directory Loose Number Matching
810
Callers List Settings
811
Customizable Callers List and Services Key
811
Call Forward Settings
812
Call Forward Key Mode Settings
813
PIN Suppression
814
LLDP-MED and ELIN Settings
815
Missed Calls Indicator Settings
817
XML Settings
818
Action URI Settings
820
XML SIP Notify Settings
824
Polling Action URI Settings
825
Ring Tone and Tone Set Global Settings
826
Ring Tone Per-Line Settings
828
Custom Ring Tone Settings
829
No Service Congestion Tone Settings
830
Ring Tone Via Speaker During Active Calls Settings
830
Call Hold Reminder Settings
831
Status Code on Ignoring Incoming Calls
831
Switch Focus to Ringing Line
831
Preferred Line and Preferred Line Timeout
833
Goodbye Key Cancels Incoming Call
834
Message Waiting Indicator Request URI Setting
835
Message Waiting Indicator Settings
835
Stuttered Dial Tone Setting
835
DND Key Mode Settings
836
DND UI Settings
836
Priority Alert Settings
837
Bellcore Cadence Settings
842
SIP Diversion Display
844
Display Name Customization Settings
845
Language Settings
846
Language Pack Settings
848
Display DTMF Digits Setting
858
Filter out Incoming DTMF Events
859
Intercom, Auto-Answer, and Barge in Settings
859
Enable Microphone During Early Media
862
Codec Negotiation Behavior
862
Group Paging RTP Settings
862
Audio Mode Settings
863
Disable User Login to Mitel Web UI
864
Minimum Ringer Volume
864
Terminated Calls Indicator
864
Directed Call Pickup (BLF or XML Call Interception) Settings
865
ACD Auto-Available Timer Settings
867
Mapping Key Settings
867
Send DTMF for Remapping Conference or Redial Key
869
Park and Pickup Settings
870
Suppress DTMF Playback Setting
858
Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters
872
Softkey Settings
873
Configurable Positioning of Programmed Softkeys
880
Shifting of Softkey Positions for Busy States
881
Option to Remove the "More" Softkey When Not Required
882
Programmable Key Settings
883
Top Softkey Settings
888
Press-And-Hold Speeddial Keypad Key Settings
894
Expansion Module Key Settings for M680I and M685I
895
Hard Key Settings
901
Customizing the Key Type List
906
Locking Keys
907
Locking the SAVE and DELETE Keys
910
Enabling/Disabling Ability to Add/Edit Speeddial Keys
911
BLF List URI Settings
911
Configurable Display Modes for BLF and Blf/List Softkey Labels
912
BLF Page Switch
912
Configurable Display for Blank Blf/List Softkeys
913
Configurable BLF and Blf/List Key Behavior When in an Active Call
914
Ring Splash Settings
914
Discreet Ringing Settings
926
Customizing M685I Expansion Module Column Display
927
Expansion Module 1 through 3
927
Advanced Operational Parameters
929
Blind Transfer Setting
929
Semi-Attended Transfer Settings
929
Update Caller ID Setting
930
Boot Sequence Recovery Mode Settings
931
Blacklist Duration Setting
932
Whitelist Proxy Setting
932
XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail
932
Options Key Redirection Setting
934
Off-Hook and XML Application Interaction Setting
934
XML Override for a Locked Phone Setting
935
Symmetric UDP Signaling Setting
935
Symmetric TLS Signaling Setting
936
User-Agent Setting
936
GRUU and Sip.instance Support
936
DNS Query Setting
937
Ignore out of Order SIP Requests
938
Optional "Allow" and "Allow-Event" Headers
938
P-Asserted Identity (PAI
938
Route Header in SIP Packet
939
Compact SIP Header
939
Rejection of INV or BYE
939
Configuration Encryption Setting
940
DNS Host File
940
DNS Server Query
940
DNS Maximum Cache TTL Settings
942
SIP Services/Rtcp Summary Reports Transport Protocol Settings
943
Alphanumeric Input Order for Username Prompts
944
Active Voip Recording Settings
945
XSI Speed Dial 8 and Call Log Settings
947
Broadsoft Broadworks Executive and Assitant Services Settings
950
Visitor Desk Phone Settings
951
Micloud Telepo Music on Hold Settings
953
Troubleshooting Parameters
955
Log Settings
955
Watchdog Settings
957
Crash File Retrieval
958
About this Appendix
961
Topics
961
About this Appendix
985
Topics
985
Multiple Proxy Server Configuration
986
Limited Warranty
988
Exclusions
988
Limited Warranty (Australia Only)
989
Warranty Repair Services
990
After Warranty Service
990
Index
991
Third-Party Copyright Compliance
1000
Expat XML Parser
1000
M5T SIP Stack - M5T
1000
Md5 Rsa
1000
Openssl
1001
Libsrtp (SRTP) - Cisco
1005
Wind River Systems - Vxworks Software
1005
Upnp - Intel
1006
Mitel 6800 Series Installation Instructions Manual (79 pages)
SIP Terminals for MiVoice MX-ONE
Brand:
Mitel
| Category:
Touch terminals
| Size: 5 MB
Table of Contents
Environmental Requirements
3
Power Equipment
4
Create a Configuration File
7
Boot Flow Chart
11
Sip Registration
12
Message Waiting Indicator
15
Installing the Firmware / Configuration Files
17
Firmware Upgrade
17
Viewing Software Version
18
Restore to Factory Default
19
Entering Administrator Mode
21
Configuring the Phone
22
Settings Mode
22
Enabling / Disabling Dhcp
25
Setting the Phone's Ip Address
25
Setting Time and Date
26
Configuring Language Settings
27
Using Shortcut Keys
27
Do Not Disturb (Dnd)
47
Voice Mail
53
Corporate Directory
53
Changing the Administrator Password
56
Expansion Modules
58
Emergency Calls
59
Quality of Service (Qos)
62
Dhcp Server
63
Troubleshooting
75
Advertisement
Mitel 6800 Series Installation Manual (21 pages)
Wall Mount Kit
Brand:
Mitel
| Category:
Racks & Stands
| Size: 2 MB
Table of Contents
Table of Contents
4
Welcome
5
Wall Mount Kit Features
5
About this Guide
5
Wall Mount Kit Parts
6
Hardware Features
6
Installation
7
Direct Wall Mount Installation
7
Telco Wall Plate Installation
12
Dismounting the Phone
17
Limited Warranty
18
Exclusions
18
Warranty Repair Services
18
After Warranty Service
18
Limited Warranty (Australia Only)
19
Repair Notice
19
Exclusions
19
Warranty Repair Services
20
After Warranty Service
20
Mitel 6800 Series Installation Manual (13 pages)
Brand:
Mitel
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
3
Revision History
4
Overview
5
Installation
6
Additional Procedures
9
Restarting Phones
9
Factory Defaulting Phones
11
Mitel 6800 Series Release Notes (8 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Table of Contents
3
About this Document
4
Release Notes Topics
4
General Information
5
Release Content Information
5
Hardware Supported
5
Bootloader Requirements
5
Issues Resolved in Release 4.1.0 HF1
6
Contacting Mitel Support
7
Mitel 6800 Series Instructions (2 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Basic Phone Features
1
Advanced Call Handling
2
Voice Mail Access
2
Voice Mail System Navigation
2
Mitel 6800 Series Setup Manual (2 pages)
WLAN Adapter
Brand:
Mitel
| Category:
Adapter
| Size: 3 MB
Advertisement
Related Products
Mitel 6865i
Mitel 6863i
Mitel 6800i Series
Mitel 6867i Premium
Mitel 6869i
Mitel 6867 SIP
Mitel 6869 SIP
Mitel 6879i
Mitel Deskphone 6869
Mitel Deskphone 6873
Mitel Categories
IP Phone
Telephone
Conference System
Cordless Telephone
Handsets
More Mitel Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL