Mitel MiVoice 6940w Manuals

Manuals and User Guides for Mitel MiVoice 6940w. We have 6 Mitel MiVoice 6940w manuals available for free PDF download: User Manual, Manual, Quick Reference Manual

Mitel MiVoice 6940w User Manual (292 pages)

Brand: Mitel | Category: Telephone | Size: 10.67 MB

Table of Contents
4
What's New
12
Welcome
13
6940 IP Phone
13
6940 IP Phone Model Variant
13
6940W IP Phone
13
About this Guide
14
Documentation
14
Supporting Documentation
14
Phone Features
15
Requirements
17
Installation and Setup
18
Cleaning the Mitel 6940 SIP IP Phone Touchscreen
19
Tips for Your Comfort and Safety
20
Don't Cradle the Handset
20
Protect Your Hearing
20
Adjust the Viewing Angle
20
IP Phone Keys
21
Key Panel
21
Key Description
22
Input Methods
23
Dialpad Keys
23
On-Screen Keyboard
25
E.164 Support
25
Getting Started
27
Plugging in and Starting the Phone
27
Network Connected/Network Disconnected
29
Voice Services
30
UI Overview
30
Home Screen
30
Line Selection Screen
35
Detailed-View Call Screen
37
Multi-View Call Screen
38
Screen Saver
39
Methods of Customizing Your Phone
41
Phone Options through the IP Phone UI
41
Simplified Options List
43
Using the IP Phone UI
44
Log Issue Key
44
Phone Options through the Mitel Web UI
45
Using the Mitel Web UI
45
Phone Status
49
Phone Status through IP Phone UI
49
To View the Status of Your Phone through IP Phone UI
49
Finding Your Phone's IP Address
52
Phone Status through the Mitel Web UI
53
SIP Account Status
53
Customizing Your Phone
55
Language
55
IP Phone UI and Web UI Language
55
Input Language
57
Specifying the Input Language Using the IP Phone UI
68
Specifying the Input Language Using the Mitel Web UI
69
Latin 2 Character Set
69
Time and Date
70
Settings
71
Time Zone
72
Set Date and Time
73
Bluetooth
75
Enabling and Disabling Bluetooth Functionality
76
Pairing a Bluetooth Device
77
Unpair/Forget a Bluetooth Device
80
Connecting to a Different Paired Bluetooth Device
81
Directory
82
Settings
82
External Sources
83
Credentials
84
Call Forward
86
Lock
86
Password
86
Configuring a User Password
86
Phone Lock
87
Configuring Lock Settings Using the Mitel Web UI
89
Diagnostics
91
Audio
91
Audio Mode
91
Headset
93
Ring Tones and Tone Sets
95
Display
101
Home Screen Settings
102
Brightness Settings
104
Dialing
105
Live Dialpad
105
Speed Dial Edit
106
Restart
106
Restarting Your Phone Using the IP Phone UI
106
Restarting Your Phone Using the Mitel Web UI
107
Emergency Dial Plan
107
Defining an Emergency Dial Plan Using the Mitel Web UI
108
Configuring Softkeys
109
State-Based Softkeys
113
Softkey Display Behavior
114
Line Key
115
Configuring a Line Key Using the Mitel Web UI
116
Blinking Softkey Icon Support for Line Keys
116
Speed Dial Key
116
Speed Dial Prefix
117
Press-And-Hold to Create a Speed Dial (Applicable to Softkeys, Dialpad Keys, Ex-Pansion Module Keys)
117
Creating a Speed Dial Key Using the Speed Dial Edit Option (Applicable to Softkeys, Dialpad Keys, Expansion Module Keys)
119
Creating a Speed Dial Softkey Using the Mitel Web UI
120
Creating Dialpad Speed Dial Keys Using the Mitel Web UI
121
Press-And-Hold to Edit a Speed Dial
122
Do Not Disturb (DND) Key
122
Configuring a DND Key Using the Mitel Web UI
122
Mobile Key
123
Configuring a Mobile Key Using the Mitel Web UI
124
Busy Lamp Field (BLF) Key
125
Blinking Softkey Icon Support for BLF Keys
125
Configuring a BLF Key Using the Mitel Web UI
126
Blf/List Key
126
Configuring a Blf/List Key Using the Mitel Web UI
127
Configuring XMPP AVATAR
129
XML Key
129
Configuring an XML Key Using the Mitel Web UI
130
Accessing the XML Service Using the IP Phone UI
130
Flash Key
131
Configuring a Flash Key Using the Mitel Web UI
131
Sprecode Key
131
Configuring a Sprecode Key Using the Mitel Web UI
132
Park/Pickup Keys
132
Configuring Park/Pickup Keys Using the Mitel Web UI
133
Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
134
Configuring a Call Forward Key Using the Mitel Web UI
135
Blf/Xfer
135
Blf/Xfer Key Requirements and Functionality
135
Configuring a Blf/Xfer Key Using the Mitel Web UI
136
Speed Dial/Xfer
137
Speed Dial/Xfer Key Requirements and Functionality
137
Configuring a Speed Dial/Xfer Key Using the Mitel Web UI
137
Speed Dial/Conf
138
Configuring a Speed Dial/Conf Key Using the Mitel Web UI
139
Speed Dial/Mwi
139
Configuring a Speed Dial/Mwi Key Using the Mitel Web UI
140
Directory Key
141
Configuring a Directory Key Using the Mitel Web UI
142
Received Callers List Key
143
Configuring a Received Callers List Key Using the Mitel Web UI
143
Outgoing Redial Key
145
Configuring an Outgoing Redial Key Using the Mitel Web UI
145
Conference Key
146
Configuring a Conference Key Using the Mitel Web UI
146
Transfer Key
146
Configuring a Transfer Key Using the Mitel Web UI
147
Intercom Key
147
Configuring an Intercom Key Using the Mitel Web UI
148
Phone Lock Key
148
Configuring a Phone Lock Key
149
Paging Key
149
Configuring a Paging Key Using the Mitel Web UI
150
Using the Paging Key
151
Discreet Ringing Key
151
Configuring a Discreet Ringing Key
151
Call History Key
152
Configuring a Call History Key Using the Mitel Web UI
152
Empty Key
153
Configuring an Empty Key Using the Mitel Web UI
154
None Key
154
Deleting a Key's Function Using the Mitel Web UI
155
Making Calls
156
Dialing a Number
156
Pre-Dialing a Number
156
Using Handsfree Speakerphone
157
Using a Headset
157
Volume Controls for the Headset Microphone
158
Making and Receiving Calls Using a Headset
158
Using Intercom Functionality
159
Using the Icom Key
159
Outgoing Redial List
160
Accessing the Outgoing Redial List
161
Editing Entries in the Outgoing Redial List
162
Deleting All Entries in the Outgoing Redial List
163
Deleting an Entry in the Outgoing Redial List
164
Copying Entries to the Local Directory
164
Mute
166
Receiving Calls
167
Answering an Incoming Call
167
Deflecting an Incoming Call
168
Sending an Incoming Call to Voicemail
168
Handling Calls
169
Placing a Call on Hold
169
When on Hold
169
Automatic Hold
170
Retrieving a Held Call
170
Transferring Calls
170
Blind Transfer
170
Consultative Transfer
171
Direct Transfer
171
Transferring an Existing Call to Another Existing Call
172
Transferring to a Contact in the Directory
174
Indication of Transferred Calls
176
Conferencing Calls
176
Local Conferencing
176
Ending a Conference and Transferring Remaining Parties
180
Ending Calls
181
Managing Calls
182
Directory
182
General Directory Functions
183
Local Directory Features
188
Downloading the Local Directory to Your PC
196
External Directory Source Features
197
Received Callers List
198
Accessing and Using the Received Callers List
200
Editing Entries in the Received Callers List
201
Deleting Entries from the Received Callers List
201
Copying Entries to the Local Directory
203
Missed Calls Indicator
203
Downloading the Received Callers List to Your PC
204
Voicemail
206
DND and Call Forward
209
DND Configuration
209
Configuring a DND Key
210
Configuring DND Using the Mitel Web UI
211
Configuring DND Modes Using the IP Phone UI
212
Call Forward Configuration
213
Configuring a Call Forward Key
214
Using Call Forward through the IP Phone UI
217
Mobilelink
221
Pairing a Mobile Phone Using Bluetooth
222
Syncing Mobile Contacts
222
Syncing Mobile Call History
223
Answering an Incoming Mobile Call Using Your Mitel 6940 IP Phone
231
Moving Audio from an Active Mobile Call between Your Mobile Phone and Mitel 6940 IP Phone
232
Mute and Hold Call
233
Goodbye Key Behavior for Mobile Line
233
Hot-Desking
233
Auto-Lock and Unlock on Mobile Proximity
234
Pclink
236
Configure the Mitel 6940 IP Phone
236
Pair the Mitel 6940 IP Phone with Windows or MAC
237
Configure Collaboration Applications
240
Understanding IP Phone Call Behavior with Pclink
242
Known Issues with Tested Video Collaboration Applications
243
Additional Features
245
Display DTMF Digits
245
Configuring Display of DTMF Digits
245
Play Call Waiting Tone
246
Configuring Call Waiting Tone
246
Stuttered Dial Tone
246
Configuring Stuttered Dial Tone
247
XML Beep Support
247
Configuring XML Beep Support
248
Status Scroll Delay
248
Configuring Status Scroll Delay
249
Switch UI Focus to Ringing Line
249
Configuring Switch Focus to Ringing Line
250
Call Hold Reminder During Active Calls
250
Configuring Call Hold Reminder During Active Calls
251
Call Hold Reminder (on Single Hold)
251
Configuring Call Hold Reminder
252
Call Waiting Tone Period
252
Configuring Call Waiting Tone Period
253
Preferred Line and Preferred Line Timeout
253
Configuring Preferred Line and Preferred Line Timeout
255
Goodbye Key Cancels Incoming Calls
255
Configuring Goodbye Key to Cancel Incoming Calls
256
Message Waiting Indicator
256
Configuring Message Waiting Indicator
257
Incoming Intercom Call Features
257
Auto-Answer/Play Warning Tone
258
Microphone Mute
258
Allow Barge in
258
Configuring Incoming Intercom Settings
258
Group RTP Paging
259
Configuring Group RTP Paging
259
Shared Call Appearance (SCA) Call Bridging
260
Keys States and Led/Button Behavior
260
SCA Voicemail Indicators
262
Star Codes
262
Other Features
262
Model M695 Expansion Module
263
Using the Expansion Modules
264
Press-And-Hold to Create a Speed Dial Key
264
Mitel Integrated DECT Headset
265
Features
265
Using the Headset
266
Charging the Headset
266
Upgrading the Headset
266
Checking the Battery Level and Firmware Version of the Headset
267
Checking the Power/Bandwidth of the Headset
267
LED Status
267
Replacing the Headset
268
Connecting to Wi-Fi on 6940W IP Phone
269
Connecting to a WPA2 Enterprise Network
269
Connecting to a Home Network
272
Connecting to Hidden Network
275
Wi-Fi Network Connected/Wi-Fi Network Disconnected
277
Mitel Wireless LAN Adapter
279
Installing and Configuring a WLAN Adapter
280
Troubleshooting Solutions
282
Why Is My Display Blank
282
Why Is My Speakerphone Not Working
282
Why Can't I Get a Dial Tone
282
Why Doesn't My Phone Ring
282
Why Is the Light Not Coming on with a New Voicemail Message
282
Why Is My Handset Not Working
283
Why Can't I Pair My Bluetooth Cordless Handset to a Different Phone
283
How Do I Find the IP Address of My Phone
283
How Do I Change My User Password
283
How Do I Restart the IP Phone
283
How Do I Lock My Phone
284
Appendix A - Time Zone Codes
285
Limited Warranty
290
Exclusions
290
Warranty Repair Services
290
After Warranty Service
291

Mitel MiVoice 6940w User Manual (175 pages)

Brand: Mitel | Category: IP Phone | Size: 8.43 MB

Table of Contents
4
What's New
9
Welcome
10
6940 IP Phone Model Variant
10
6940W IP Phone
10
About this Guide
10
Supporting Documentation
11
Phone Features
11
Installation and Setup
12
Cleaning the Mitel Mivoice 6940 IP Phone Touchscreen
12
Tips for Your Comfort and Safety
13
Don't Cradle the Handset
13
Protect Your Hearing
13
Adjust the Viewing Angle
13
Phone Keys
14
Key Panel
14
Key Description
15
Input Methods
16
Dialpad Keys
16
On-Screen Keyboard
18
Getting Started
20
UI Overview
20
Navigation
20
Home Screen
20
Phone and Network Status Indicators
21
Programmable Keys, State-Sensitive Softkeys, and the Prime Line Key
23
Call Screen
24
Screen Saver
25
Customizing Your Phone
27
Using the Settings Menu
28
Status
28
Language
32
Call Forward
33
Bluetooth
35
Enabling Bluetooth Functionality
36
Pairing a Bluetooth Device
37
Forgetting a Bluetooth Device
40
Disconnecting a Connected Bluetooth Device
42
Renaming a Paired Bluetooth Device
44
Connecting to a Different or Disconnected Bluetooth Device
45
Audio
47
Ring Tones
47
Audio Path
48
Headset
49
Display
50
Voice Services
52
Diagnostics
52
Wi-Fi
52
Connecting to Wi-Fi on 6940 IP Phone
52
Connecting to Wi-Fi on 6940W IP Phone
57
Connecting to a WPA2 Enterprise Network
58
Connecting to a Home Network
60
Wi-Fi Network Connected/Wi-Fi Network Disconnected
62
Restart
63
Configuring and Using Programmable Keys
65
PKM LED Indicator
66
Speed Call
66
Other Features
67
Phone Lock
67
Call Forward Always
68
Do Not Disturb
70
Mobile/Pc Line
72
Account Codes
73
Account Code Verified
75
Float Keys
76
Using Float Keys
77
Making Calls
78
Dialing a Number
78
Initiating a Callback
79
Redialing a Number
79
Receiving Calls
80
Answering an Incoming Call
80
Manually Forwarding an Incoming Call
81
Handling Calls
82
Placing a Call on Hold
82
Muting the Microphone
82
Transferring a Call
83
Creating a Multi-Party Conference Call
84
Ending a Conference and Transferring Remaining Parties
87
Ending Calls
87
Managing Calls
88
Contacts
88
General Functions
89
Performing a Search
90
Dialing from the Contacts Application
92
Personal Folder Features
93
Adding a New Contact to Your Personal Folder
94
Editing an Existing Contact in Your Personal Folder
95
Deleting All Contacts from the Personal Folder
96
Deleting a Contact from the Personal Folder
98
Corporate and Mobile Folder Features
99
Performing a Search on a Non-Cached Corporate Contact Folder
100
Copying a Corporate or Mobile Contact to the Personal Folder
102
Call History
104
Deleting Entries from the Call History Application
106
Copying Entries to the Personal Folder in the Contacts Application
110
Missed Calls Indicator
111
Voicemail
112
Visual Voicemail
114
Enabling Voicemail Application
115
Logging into Your Voicemail
116
Logging out of Your Voicemail
117
Playing a Voicemail
117
Dialing a Voicemail
118
Deleting a Voicemail
120
Saving a Voicemail
121
Sending Voicemail to a Number
121
Adding Voicemail Number to Contacts
123
Emailing a Voicemail
125
Mobilelink
127
Pairing a Mobile Phone Using Bluetooth
128
Syncing Mobile Contacts
128
Syncing Mobile Call History
130
Viewing Mobile Call History
131
Viewing Mobile Missed Calls
132
Viewing Details of a Mobile Call History or Missed Call Entry
132
Updating Mobile Call History and Missed Calls
134
Dialing a Mobile Phone Call History Entry
134
Adding an Entry to Contacts
136
Deleting Mobile Call History and Missed Call
137
Answering an Incoming Mobile Call Using Your Mitel Mivoice 6940 IP Phone
139
Moving Audio from an Active Mobile Call between Your Mobile Phone and Mitel Mivoice 6940 IP Phone
139
Pclink for 6940 IP Phone
140
Configure the Mitel 6940 IP Phone
141
Pair the Mitel 6940 IP Phone with Windows or MAC
142
Configure Collaboration Applications
145
Understanding IP Phone Call Behavior with Pclink
146
Known Issues with Tested Video Collaboration Applications
148
Additional Features
149
Accessory Support
159
Mitel M695 Programmable Key Module (PKM)
159
Mitel Wireless LAN Adapter
160
Mitel Cordless Bluetooth Handset
161
Hardware Features
162
LED Indicator
163
Alerting Tones
164
Powering On/Off the Bluetooth Cordless Handset
164
Mitel Integrated DECT Headset
165
Features
165
Using the Headset
166
Charging the Headset
166
Upgrading the Headset
166
Check the Battery Level and Firmware Version of the Integrated DECT Headset
167
LED Status
168
Replacing the Integrated DECT Headset
168
Mitel S720 Bluetooth Speakerphone
169
Hardware Features
169
USB Headsets
171
Limited Warranty
173
Exclusions
173

Mitel MiVoice 6940w Manual (96 pages)

Brand: Mitel | Category: IP Phone | Size: 18.6 MB

Table of Contents
4
What's New
6
About this Guide
7
Supporting Documentation
7
Getting Started
8
Plugging in and Starting the Phone
8
Bootup Debug Mode
9
Settings Menu
11
Basic Menu
11
Advanced Menu
15
Status
19
Audio
21
Headset
21
Network
22
Static Network Settings
23
Configuring 6900 Phones for Mivoice Connect Deployment
27
Ethernet Ports
28
VLAN Settings
33
802.1X
36
802.1X EAP-TLS Support
39
Configure SCEP for 802.1X Certificate
42
Network Services
43
Personal Mode
45
Disable Hotdesk Logout Pop-Up
46
Enable G.729 Codec Support
46
Pin
47
Erase PIN
47
Modify PIN
49
Reflective Room
50
Diagnostics
51
Audio Diagnostics
51
Ping
54
Tcp Dump
56
DHCP Trace
59
Traceroute
62
Restore Default
62
Voice Services
64
Manual Upgrade
68
Configuring Wi-Fi for W Series Phones
70
LDAP (Corporate) Directory Contacts
75
Secure LDAP Client Configuration
76
Certificate Configuration File
76
Conditions
76
Programming
77
Web UI Features
78
Meeting Center Integration for the Mitel 6970 IP Conference Phone in a Conference Room
79
Firmware Upgrade for the Mitel 6970 IP Conference Phone
79
6970 Firmware Upgrade Chart for Mivb
79
6970 Firmware Upgrade Chart for MBG
81
Firmware Upgrade with Mivoice Business 8.0 SP2 - 8.0 SP3 Prx
81
Firmware Upgrade with Mivoice Business Mivb 9.0 - Mivb 9.0 SP3
82
Firmware Upgrade with Mitel Border Gateway 10.1.0.2Xx
83
Reboot Phone
83
Upgrade Software
84
Upload File
85
Diagnostics
85
Capture
86
Collect Logs
86
Collect/Tar Logs and Get Log Files
86
Automatic Upload
87
Set Syslog Level
89
Screenshot
89
Settings
90
Remote Collection of Log Files
92
Limited Warranty
94
Exclusions
94
Warranty Repair Services
94
After Warranty Service
95

Mitel MiVoice 6940w Quick Reference Manual (10 pages)

Brand: Mitel | Category: IP Phone | Size: 2.17 MB

Mitel MiVoice 6940w Quick Reference Manual (12 pages)

Brand: Mitel | Category: Telephone | Size: 2.54 MB

Mitel MiVoice 6940w Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 0.48 MB

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