Configurable Display For Blank Blf/List Softkeys - Mitel 6867i Administrator's Manual

To configure the display for blank BLF/List softkeys on the IP phone using the configuration
files, see Appendix A, the section,
Labels" on page A-257.

CONFIGURABLE DISPLAY FOR BLANK BLF/LIST SOFTKEYS

Note: Applicable to the 6867i, 6869i, and 6873i IP Phones only.
When softkeys for the 6867i, 6869i, and 6873i model phones and the M685i Expansion Modules
are configured as BLF/List keys on the phone but there are not enough members in the BLF/List
on the BroadSoft server side, then a series of question marks (i.e. "? ???") are displayed on
screen beside some of the softkeys.
Administrators can configure the phone to replace the series of question marks with a series
of different symbols by defining the "keys noname symbol" parameter with a desired character.
For example, if keys noname symbol: "e" is defined in the configuration files, the phone will
display "? eee" instead of "? ???".
Alternatively, Administrators can simply choose to hide the series of question marks (or
configured symbol) using the "keys noname hidden" parameter. If this parameter is set to "1"
(enabled) then the series of question marks (or configured symbol) will be hidden and nothing
will be shown on the screen beside the affected softkeys. If this parameter is set to "0" (disabled)
then the series of question marks (or configured symbol) will be displayed on the screen
indicating blank BLF/List softkeys.
CONFIGURING THE DISPLAY FOR BLANK BLF/LIST SOFTKEYS
Use the following procedure to configure the display for blank BLF/List softkeys:
CONFIGURATION FILES
To configure the display for blank BLF/List softkeys on the IP phone using the configuration
files, see Appendix A, the section,
.
page A-258
CONFIGURABLE BLF OR BLF/LIST KEY BEHAVIOR WHEN IN AN AC-
TIVE CALL
Note: Applicable to the 6865i, 6867i, 6869i, and 6873i IP Phones only.
Administrators can configure the phone's behavior when a BLF or BLF/List softkey is pressed
during an active call. If the "blf key mode" parameter is defined as "0" (default), the BLF or
BLF/List number will be sent as DTMF tones in the active call. If defined as "1", the active call
will be placed on hold and the phone will place a call to the BLF or BLF/List number using the
next available line.
"Configurable Display Modes for BLF and BLF/List Softkey
"Configurable Display for Blank BLF/List Softkeys"
Operational Features
on
5-172