Troubleshooting Solutions; Why Is My Display Blank; Why Is My Speakerphone Not Working; Why Can't I Get A Dial Tone - Mitel 6920w User Manual

T S
ROUBLESHOOTING OLUTIONS

Troubleshooting Solutions

Why is my display blank?

Ensure that power is being provided to your phone. If your network does not provide inline power over
Ethernet, you can obtain an additional accessory, the Mitel PoE (Power over Ethernet) inline power
supply, to provide power over Ethernet locally to your phone. See the Connecting to the Network and
to Power section in the Mitel 6920 Installation Guide for details.

Why is my speakerphone not working?

If you press the
speaker, the Audio Mode option in the phone has been set up for headset use. Press
time and if the light goes out, the phone has been set up to be used only with a headset or handset. If the
light stays on steady and you hear a dial tone, the phone has been set up so that you can alternate
between the speakerphone and the headset by pressing
how to change the Audio Mode option.

Why can't I get a dial tone?

Check for any loose connections and that the phone has been installed properly. For installation instruc-
tions, please refer to the Installation and Setup section in the Mitel 6920 Installation Guide.

Why doesn't my phone ring?

Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume
setting, press the volume button when the phone is on-hook and idle.
Why is the light not coming on with a new voicemail
message?
Your phone system or service provider must provide the visual message waiting service for this function
to work. Check with your System Administrator for more information.
button and the speaker light flashes and you do not hear dial tone through the
W
HY IS MY DISPLAY BLANK
. See for instructions on
"Audio Mode"
?
a second
207