Difficulty Logging In As Maint - Nortel Meridian Meridian 1 Maintenance Manual

208 Chapter 4: Diagnosing faults

Difficulty logging in as maint

553-3211-510 Standard 1.0 October 1998
¥ If you are able to enter the login ID and password successfully but do
not get the Òccrusr>Ó prompt, or if you are unable to enter input at the
prompt, verify that the console setup is correct. See Meridian
Link/Customer Controlled Routing Installation and Upgrade Guide
(NTP 553-3202-210) for more information on console setup.
¥ If a login as ccrusr is still unsuccessful or the applstart command is not
successfully executed (the above example shows a successful start-up),
restart the Application Module or IPE Module by powering down
safely (using the powerdown command in maint) and pressing the red
button on the front of the SBC card (Application Module) or on
RESET
the faceplate (IPE Module).
Note: If the Application Module is configured to automatically start
the CCR application, it is not necessary to manually start CCR after
the Application Module has restarted. Log in as maint and enter the
following command to determine if CCR is configured to
automatically start:
maint> bootconfig
¥ If you still cannot log in as ccrusr, contact your Nortel support
personnel.
If the login is successful, the Òmaint>Ó prompt appears.
¥ If logging in as maint results in a ÒLogin incorrectÓ message, verify
that the password is correct. The default password for maint is maint.
Also make sure that, if the password is in lowercase, CAPS LOCK is
not set.
¥ If you are able to enter the login ID and password successfully but do
not get the Òmaint>Ó prompt, or if you are unable to enter input at the
prompt, verify that the console setup is correct. Refer to ÒDiagnostic
procedure 5: System console fault suspectedÓ earlier in this chapter.
¥ If you still cannot log in as maint, reinstall the application software as
described in Chapter 8, ÒRecovery/replacement procedures.Ó