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Nortel Meridian 1 Manual

Telephone and attendant console installation
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Meridian 1
Telephone and Attendant Console
Installation
Document Number: 553-3001-215
Document Release: Standard 12.00
Date: January 2002
Year Publish FCC TM
Copyright © 1989 – 2002 Nortel Networks
All Rights Reserved
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
SL-1 and Meridian 1 are trademarks of Nortel Networks.

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  • Page 1 All Rights Reserved Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada.
  • Page 3 Page 3 of 144 Revision history January 2002 Standard 12.00. This document is up-issued to include content changes for Meridian 1 Internet Enabled Release 25.40. April 2000 Standard 11.00. This is a global document and is up-issued for X11 Release 25.0x.
  • Page 4 Standard, release 2.00. Updated to include Attendant Supervisory Module (ASM) installation and telephone acceptance tests. December 1989 Standard, release 1.00. Reissued for compliance with Nortel Networks standard 164.0, and to incorporate corrections and updated information. 553-3001-215 Standard 12.00 January 2002...

  • Page 5: Table Of Contents

    Contents About this document ..... . . Wiring installation ......Contents .
  • Page 6 Connecting telephones ........Cross-connecting telephones ....... . Add-on modules .

  • Page 7: About This Document

    Nortel Networks representative to verify that the hardware and software described is supported in your area. This document applies to the Meridian 1 Internet Enabled system. This document contains the installation procedures for attendant consoles, telephones, and add-on modules. See Figure 1 on page 4 for apparatus designations.
  • Page 8 Page 4 of 144 About this document Figure 1 Apparatus designations Amphenol connector Connecting Block Cable Marker Service Fitting Utility 553-1858 Column Note: See M3900 Series Meridian Digital Telephones: Description, Installation, and Administration (553-3001-216) for information on installation of the M3901, M3902, M3903, M3904, and M3905 telephones.

  • Page 9: Wiring Installation

    Page 5 of 144 Wiring installation Contents This section contains information on the following topics: Wiring for telephones and attendant consoles....Install Wiring.
  • Page 10 Page 6 of 144 Wiring installation Figure 2 Zone cabling and conduit assignment Zone Zone Zone Zone Apparatus Closet Zone Conduit Each Zone is approximately 600-800 feet Satellite Closet 553-5232 553-3001-215 Standard 12.00 January 2002...

  • Page 11: Install Wiring

    Wiring installation Page 7 of 144 Figure 3 NE-analog (500/2500-type) telephones – limits and cabling Modular cross-connect terminal White Field Connecting block (QBB1A or Equivalent) Jumper Channel Blue Field One pair (Z station wire or equivalent) Maximum range 50 pair NE 66 type blocks 1000½...

  • Page 12: Normal Operating Ranges

    Page 8 of 144 Wiring installation Terminate leads at the cross-connect terminal and designate the blocks according to the house cable plan. Table 1 Terminal connections Connecting block Inside wiring Designations Colors NE-625F NE-47QA or NE-284-74-500 TELADAPT Z station wire 16/25-pair cable QBB1B 1 adapter...

  • Page 13: Attendant Console

    Software Input/Output Guide Administration (553-3001-311) Introduction This section describes installation instructions for the M2250 attendant console. For Meridian 1 Attendant PC Software installation instructions, refer to Meridian 1 Attendant PC: Software Installation Guide. Packing and unpacking Use proper care while unpacking any attendant console. Check for damaged containers so that appropriate claims can be made to the transport company for items damaged in transit.

  • Page 14: Installation And Removal

    Page 10 of 144 Attendant console If an attendant console must be returned to the factory, pack it in the appropriate container to avoid damage during transit. Remember to include all loose parts (cords, handset, power unit, labels, and lenses) in the shipment. Installation and removal Use the following procedures to install and remove M2250 attendant consoles.
  • Page 15 Attendant console Page 11 of 144 Enter the related attendant console data in the Meridian 1 system. Refer to the Software Input/Output Guide Administration (553-3001-311). Test the console features using the attendant console user guide. Note: Refer to Circuit Card: Installation and Testing (553-3001-211) for circuit card installation procedures.
  • Page 16 Page 12 of 144 Attendant console Figure 4 M2250 assembly drawing (exploded view) Support screw (1 of 10) LCD screen LCD screen hinge assembly Base housing assembly Ribbon cable 553-1306 Faceplate assembly Carefully lift the faceplate straight up and disconnect the 20-pin plug ribbon cable located at J2.
  • Page 17 Attendant console Page 13 of 144 Procedure 2 Installing the M2250 attendant console top cover Set the QMT2 dip switch. To locate the dip switch, look at the attendant console from the top. The QMT2 dip switch is the only dip switch on the topmost circuit board.

  • Page 18: Designating Attendant Consoles

    Page 14 of 144 Attendant console Select the Data Port option from the Diagnostics menu by dialing “3”. The LCD screen displays OK when the test is successfully completed. If there is a hardware fault on the M2250, A0H is displayed. If the blank RS-232 connector is not plugged into the data port correctly (Step 4), the display reads 90H or A0H.
  • Page 19 Attendant console Page 15 of 144 The following figures show the typical key designations for the M2250 attendant console: • Figures 5 and 6 show the key designations for the M2250 attendant console in Shift mode. • Figure 7 on page 17 and Figure 8 on page 17 show the M2250 attendant console in Unshift mode.
  • Page 20 Page 16 of 144 Attendant console Figure 6 M2250 key designations in Shift mode (QMT2 enabled) ICI9 TGB9 NITE Digit Display ICI8 TGB8 DOWN EXCL ICI7 TGB7 EXCL TGB6 ICI6 DEST TGB5 ICI5 TGB4 ICI4 DEST TGB3 ICI3 TGB2 ICI2 DEST CONT TGB1...
  • Page 21 Attendant console Page 17 of 144 Figure 7 M2250 key designations in Unshift mode (QMT2 enabled) ICI09 ICI19 FEAT9 ICI08 ICI18 FEAT8 ICI07 ICI17 FEAT7 ICI06 ICI16 LPK5 EX SR FEAT6 ICI05 ICI15 LPK4 EX DS FEAT5 ICI04 ICI14 LPK3 RL SR FEAT4 ICI03...

  • Page 22: Cross-Connecting Attendant Consoles

    Page 18 of 144 Attendant console Cross-connecting attendant consoles Terminations are located on the vertical side of the distributing frame when frame-mounted blocks are used and in the blue field when wall-mounted blocks are used. Line circuit card (TN) terminations are located on the horizontal side of the distributing frame when frame-mounted blocks are used and in the white field when wall-mounted blocks are used.
  • Page 23 Attendant console Page 19 of 144 Table 2 Z-type cross-connecting wire (Part 2 of 2) Size Gauge Color Designation Power Power Table 3 Inside wiring colors Connect to Z station wire 16/25-pair cable equipment TN W-BL First pair Tip BL-W First pair Ring Second pair Tip Second pair Ring...
  • Page 24 Page 20 of 144 Attendant console Figure 9 M2250 attendant console cross-connections Cross connect block W-BL To 1st TN BL-W TCM Primary W-OR To 2nd TN OR-W TCM Secondary W-SL To 3rd TN SL-W To 4th TN Tip +AUX R-OR •...
  • Page 25 Attendant console Page 21 of 144 The following notes refer to Figure 9 on page 20, which illustrates the M2250 attendant console cross-connections. Note 1: The M2250 is powered by means of the line circuits. In addition to the primary TN, secondary TN, and ASM TN, two TNs are cabled to the M2250 using the +AUX and –AUX leads.
  • Page 26 Page 22 of 144 Attendant console Table 4 M2250 attendant console connections (Part 1 of 2) Mounting cord 16/25-pair connector cable Lead Pair Color Connected to designation number number TCM primary W-BL TN #1 BL-W TCM secondary TN #2 Attendant W-SL TN #3 Supervisory...
  • Page 27 Attendant console Page 23 of 144 Table 4 M2250 attendant console connections (Part 2 of 2) Mounting cord 16/25-pair connector cable Lead Pair Color Connected to designation number number BK-BR GND (Note 1) Major Alarm BR-BK ALM (Note 2) Spare BK-SL SL-BK Y-BL...
  • Page 28 Page 24 of 144 Attendant console Table 5 M2250 typical cross-connections (Part 1 of 2) Pair ISDLC Pair Pins Color Connections Connections W-BL Unit Unit BL-W Unit Unit Unit Unit W-BR Unit Unit BR-W Unit Unit R-BL Unit Unit BL-R Unit Unit Unit...
  • Page 29 Attendant console Page 25 of 144 Table 5 M2250 typical cross-connections (Part 2 of 2) Pair ISDLC Pair Pins Color Connections Connections BK-G Unit Unit G-BK BK-BR Unit Unit BR-BK BK-S Unit Unit S-BK Y-BL Unit Unit BL-Y Telephone and Attendant Console Installation...
  • Page 30 Page 26 of 144 Attendant console 553-3001-215 Standard 12.00 January 2002...

  • Page 31: Telephones

    Page 27 of 144 Telephones Contents This section contains information on the following topics: Packing and unpacking........Installation and removal.

  • Page 32: Packing And Unpacking

    Page 28 of 144 Telephones Packing and unpacking Use proper care while unpacking any digital telephone. Check for damaged containers so that appropriate claims can be made to the transport company for items damaged in transit. If a telephone must be returned to the factory, pack it in the appropriate container to avoid damage during transit.
  • Page 33 Telephones Page 29 of 144 Remove the line circuit card if required. Refer to Circuit Card: Installation and Testing (553-3001-211). Procedure 3 Installing M2000 Series Meridian Digital Telephones (M2006/M2008/M2008HF/M2016S/M2616/M2216ACD) Complete the wiring and cross-connections (loop power) before connecting the telephone to the connecting block. See Figure 10 on page 30 and Figure 11 on page 31.
  • Page 34 Page 30 of 144 Telephones Figure 10 M2000 Series Meridian Digital Telephone connections White Black Meridian Meridian Digital SL-1 Telephone Green Yellow Blue Alternate power To closet Wall mount Power Supply transformer 553-1886 Note: The optional power may be required only if the set has options such as the Meridian Programmable Data Adapter.
  • Page 35 Telephones Page 31 of 144 Figure 11 M2000 Series Meridian Digital Telephone cross-connections Telephone Pack connecting connector block, or connector PE shelf Cross connect Line Pack block Line cord W-BL to telephone Unit 0 BL-W For Power Supply leads Unit 1 to telephone BK-G Unit 6...

  • Page 36: M2000 Series Meridian Digital Telephones Self-Test

    Page 32 of 144 Telephones M2000 Series Meridian Digital Telephones self-test M2000 Series Meridian Digital Telephones have a self-testing capability. Follow the steps in Procedure 1 to perform the self-test after installing an M2000 Series Meridian Digital Telephone or any of the hardware options to ensure proper operation.
  • Page 37 Telephones Page 33 of 144 Table 6 Meridian Modular Telephones self-test steps and results (Part 2 of 2) Step Action Result Plug in the headset (if applicable). Speaker beeps. Press the dial pad keys. Headset beeps. Unplug the headset. Press the right side of the volume Speaker beeps.
  • Page 38 Page 34 of 144 Telephones Procedure 2 Installing the M2317 telephone Complete the wiring and cross-connection according to Figure 12 before connecting the telephone to the TELADAPT connector block. Place the telephone upside down on a number of sheets of soft, clean paper and on a solid, level work surface to prevent damage to movable keys and the telephone’s face.
  • Page 39 Telephones Page 35 of 144 If the M2317 has been connected to a line that is neither defined as a digital line nor enabled, refer to the Software Input/Output Guide Administration (553-3001-311) for required routines, prompts, and responses. Verify that all the requested features are enabled by accessing them with the soft keys, or programmable keys, from the M2317 telephone and observing the display screen.

  • Page 40: M2317 Telephone Self-Test

    Page 36 of 144 Telephones M2317 telephone self-test The M2317 telephone has a self-testing capability. This test can be performed whether or not the telephone is connected to the system. The test checks the proper functioning of the keys and liquid crystal display (LCD) indicators on the set.
  • Page 41 Telephones Page 37 of 144 Table 7 M2317 telephone key/LCD indicator self-tests Step Key operated Required response Any programmable Toggles the corresponding indicator on/off Any dial pad key Displays the corresponding character in the top line of the display screen Volume control Displays characters “>”...
  • Page 42 Attempt to make a data call from the terminal keyboard (refer to Meridian 1 Telephones: Description and Specifications (553-3001-108)). If not successful, proceed with step 2.
  • Page 43 Telephones Page 39 of 144 Table 8 M2317 trouble-locating procedures (Part 2 of 2) ISDLC failure Go to the system maintenance terminal (TTY or CRT) and check for displayed error and location codes. An “NWS 401 L S C” or an “NWS 501 L S C U” code indicates that the automatic (routine) diagnostic test has detected a fault.
  • Page 44 Page 40 of 144 Telephones Procedure 2 M2616CT Installation DANGER OF ELECTRIC SHOCK The M2616CT is not intended for direct connection to the public switched network or other exposed plant networks, because the exposed pins on the handset cradle (where the handset sits) creates a possible outlet for harmful voltage.
  • Page 45 Telephones Page 41 of 144 Procedure 3 M2616CT Installing the battery Place the handset battery in the base of the handset so the battery engages with the contact points. Snap the battery into place. Slide the spare battery (optional purchase) into the spare battery compartment, located at the top of the handset cradle.
  • Page 46 Page 42 of 144 Telephones Figure 13 Installing the M2616CT battery Spare battery (optional) slides into base Contact points MUST meet Handset rests in cradle above battery Spare battery Optional headset attaches Contact to handset for points handsfree activity Spare battery indicator light WARNING: Do NOT plug stereo/audio is yellow when battery headset into the M2616CT jack.
  • Page 47 Telephones Page 43 of 144 Unsnap the footstand assembly by pressing inward at the back of the footstand where it meets the base, and pulling upward. Rotate the footstand 180 degrees and screw the footstand back into place to the set’s bottom cover. Tighten all screws and replace all cords.

  • Page 48: M3900 Series Meridian Digital Telephone

    Page 44 of 144 Telephones Press Key 14 again. Remove the feature from Key 14 to have access to the Locator feature. Selecting one channel instead of scanning provides quicker response to the voice channel and clears the interference in the area. Table 9 Frequency Ranges Channel Frequency Channel Frequency Channel...

  • Page 49: I2004 Internet Telephone

    Telephones Page 45 of 144 i2004 Internet Telephone This section explains how to install the i2004 Internet Telephone and how to perform manual and automatic configuration procedures, depending on site application. The i2004 has no direct physical connection to the ITG Line 2.0 card. It communicates with the ITG Line 2.0 card through an Ethernet connection.

  • Page 50: Manual First-Time I2004 Internet Telephone Installation

    Power-up the i2004 Internet Telephone. Press the soft keys on the i2004 Internet Telephone in sequence from left to right immediately after the "Nortel Networks" banner appears. Enter the i2004 Internet Telephone IP address, netmask, router address as prompted. The i2004 Internet Telephone also requires the IP address, port number, action code and number of retries for the primary gateway and secondary gateways.
  • Page 51 Telephones Page 47 of 144 The Nortel Networks i2004 Internet Telephone can act as a DHCP client. As part of the startup routine, the i2004 Internet Telephone can request automatic network and local configuration parameters from a DHCP server. The DHCP server responds to the request and supplies information.
  • Page 52 Page 48 of 144 Telephones Follow the instructions in the NTEX0080 i2004 Installation Guide to install the footstand, Ethernet cable, power transformer, handset, handset cord. Power-up the i2004 Internet Telephone. Connect the i2004 Internet Telephone to the LAN using the supplied Ethernet cable.

  • Page 53: Designating Telephones

    Telephones Page 49 of 144 Designating telephones Before designating telephones, check the work order for features enabled and key designations. Designate each key by placing its feature name (from the designation sheet) in the key cap that fits on the key. Follow the steps in Procedure 5 to designate 500-type telephones: Procedure 5 Designating 500-type telephones...
  • Page 54 Page 50 of 144 Telephones Remove the finger wheel when it becomes loose. The dial returns to normal position. Procedure 7 Designating 2500-type telephones The designation window is located directly below the dial pad. Insert a paper clip into the hole at the left or right end of the designation window.

  • Page 55: Connecting Telephones

    Telephones Page 51 of 144 Connecting telephones Procedure 9 describes how to connect 500- and 2500-type telephones. Table 10 lists the NE-500/2500 telephone connections. Procedure 9 Connecting 500/2500-type telephones Ensure that the terminal connector is compatible with the telephone connector. Connect the telephone mounting cord.

  • Page 56: Cross-Connecting Telephones

    Page 52 of 144 Telephones Cross-connecting telephones Be sure to connect the telephones according to Figures 14 or 15. Figure 14 on page 53 provides the diagram for cross-connecting analog (500/2500-type) telephones on a peripheral equipment (PE) module. Tables 11, 12, and 13 show analog (500/2500-type) telephone cross-connections on an Intelligent Peripheral Equipment (IPE) module.
  • Page 57 Telephones Page 53 of 144 Figure 14 NE-500/2500-type telephone cross-connections for PE modules Cross connect Color of pair in cable from PE shelf terminal to cross connect terminal according to location of pack in PE shelf Lead Cable pairs Slots Slots Slots designation...
  • Page 58 Page 54 of 144 Telephones Table 11 500/2500 line card pair-terminations for IPE module connectors A, E, K, R I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 0 slot 4 slot 8 slot 12 2T/2R 27/2 W-O/O-W 3T/3R...
  • Page 59 Telephones Page 55 of 144 Table 12 500/2500 line card pair-terminations for IPE module connectors B, F, L, S I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 1 slot 5 slot 9 slot 13 2T/2R 27/2 W-O/O-W 3T/3R...
  • Page 60 Page 56 of 144 Telephones Table 13 500/2500 line card pair-terminations for IPE module connectors C, G, M, T I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 2 slot 6 slot 10 slot 14 2T/2R 27/2 W-O/O-W 3T/3R...
  • Page 61 Telephones Page 57 of 144 Table 14 Z-typecross-connecting wire Size Gauge Color Designation 1 pr Y-BL BL-Y Ring 3 pr W-BL Voice T BL-W Voice R Signal T Signal R Power Power Table 15 Inside wiring colors Inside wiring colors Connect to equipment TN Z station wire...
  • Page 62 Page 58 of 144 Telephones Figure 15 M2000 Series Meridian Digital Telephone cross-connections Telephone Pack connecting connector block, or connector PE shelf Cross connect Line Pack block Line cord W-BL to telephone Unit 0 BL-W For Power Supply leads Unit 1 to telephone BK-G Unit 6...

  • Page 63: Add-On Modules

    Page 59 of 144 Add-on modules Contents This section contains information on the following topics: Packing and unpacking........Busy Lamp Field/Console Graphics Module.

  • Page 64: Packing And Unpacking

    • Busy Lamp Field/Console Graphics Module User Guide • Attendant Consoles: Description (553-2201-117) • Meridian 1 Telephones: Description and Specifications (553-3001-108) • Features and Services (553-3001-306) Packing and unpacking Use proper care while unpacking any add-on module. Check for damaged containers so that appropriate claims can be made to the transport company for items damaged in transit.
  • Page 65 Add-on modules Page 61 of 144 Busy Lamp Field/Console Graphics Module The Busy Lamp Field/Console Graphics Module (BLF/CGM) obtains its power through the attendant console. See Figure 16. The requirements are as follows: • a reference ground line (0 V) •...
  • Page 66 Page 62 of 144 Add-on modules Figure 16 The Busy Lamp Field/Console Graphics Module on the M2250 attendant console BLF/CGM 553-1307 M1250 or M2250 Console 553-3001-215 Standard 12.00 January 2002...
  • Page 67 Add-on modules Page 63 of 144 Procedure 1 Connecting the BLF/CGM to M2250 attendant consoles Disconnect the main power/system cable from the rear of the attendant console, and remove the handset jack plug from the side. Move the adjustable display to the down position to protect it from damage while installing the Busy Lamp Field/Console Graphics Module (BLF/CGM).
  • Page 68 Page 64 of 144 Add-on modules Figure 18 Removing the fastening screws Do Not Remove These Screws Remove These 12 Screws Polystyrene Foam Sheet Do Not Remove 553-1890 These Screws Remove the top cover and place it upside down to the left of the attendant console.
  • Page 69 Add-on modules Page 65 of 144 Figure 19 Removing the top cover On M1250 models remove a) Flat cables (2 places) Top cover b) Alerter connector Base On M2250 models remove flat cable 553-1308 Fit the BLF/CGM ribbon cable onto the top cover circuit board, into the flexible strip connector J4 (so that the blue line on the cable faces away from the circuit board).
  • Page 70 Page 66 of 144 Add-on modules Figure 20 Attendant console knockout section Knockout Section (Clean Away 6 Tags) Base 553-1893 Reinsert the 12 screws that secure the top cover to the console base and tighten. Insert the two new screws supplied with the BLF/CGM that attach it to the base, and tighten.
  • Page 71 Add-on modules Page 67 of 144 Figure 21 Connecting the BLF/CGM to the attendant console BLF/CGM Flat cable BLF/CGM Base 553-1309 Telephone and Attendant Console Installation...
  • Page 72 Page 68 of 144 Add-on modules Figure 22 Support spacer Top cover PCB Boss on top cover Ensure that protrusion is located in slot Support Spacer Base PCB 553-1310 553-3001-215 Standard 12.00 January 2002...
  • Page 73 Add-on modules Page 69 of 144 Figure 23 Positioning the top cover and the BLF/CGM BLF/CGM Rotate Back Slide Back Top Cover and Down Base 553-1894 Telephone and Attendant Console Installation...
  • Page 74 Page 70 of 144 Add-on modules Figure 24 Attaching the top cover to the attendant console base and BLF/CGM Fit 2 new screws Re-Insert 12 Screws 553-1311 Polystyrene foam sheet 553-3001-215 Standard 12.00 January 2002...
  • Page 75 Add-on modules Page 71 of 144 Procedure 1 Removing the Busy Lamp Field/Console Graphics Module Disconnect the main power/system cable from the rear of the attendant console, and remove the handset jack plug from the side. Move the adjustable display to the down position to protect it from damage while removing the BLF/CGM.

  • Page 76: Attendant Supervisory Module (M2250 Console)

    Page 72 of 144 Add-on modules Reconnect the main system cable to the rear of the console. Attendant Supervisory Module (M2250 console) The M2250 digital attendant console needs the Attendant Supervisory Module (ASM) to allow supervision. The M2250 cannot be connected to a QPC297 Attendant Console Monitor circuit card.
  • Page 77 Add-on modules Page 73 of 144 Remove the 12 fastening screws in the base of the attendant console that secure the top cover to the console base (see Figure 18 on page 64). Holding the console base and cover firmly, turn it back over so that the top cover is on, facing up.
  • Page 78 Page 74 of 144 Add-on modules Figure 25 Identifying the correct grid positions on the main PCB and attaching the ASM Grid marks Pin connector J3 connector Attendant Supervisory Module Insert Standoffs here M2250 main PCB (cutaway) 553- 5113 Test the supervisory console feature to make sure you can now properly supervise the M2250 attendant console.
  • Page 79 Add-on modules Page 75 of 144 M2317 Data Option If an existing digital telephone was not originally equipped with the Data Option, or if the existing Data Option has become defective, that option can be added or replaced. The following procedure explains how to install the Data Option for the M2317 telephone.
  • Page 80 Page 76 of 144 Add-on modules Plug the ribbon cable connector into the header connector, located on the existing circuit board of the telephone (mounted on the faceplate assembly). There is only one such connector on the telephone’s circuit board. Make sure the connector is snug. Reassemble the telephone by placing the base section on the faceplate section.
  • Page 81 Add-on modules Page 77 of 144 Figure 26 M2317 data terminal and Data Option power supply connection GND (+12 V Return) +5 V Supply +12 V +5 V Common –12 V RS-232-C interface connector (25 pins) 5-pin power connector for data communications Exit port for telephone line and handset free unit cords option Power Supply...

  • Page 82: M2000 Series Meridian Digital Telephones

    Page 78 of 144 Add-on modules Table 17 RS-232-C signals and associated pin numbers for M2317 telephones Circuit designation Signal source number Common CCITT Name Frame ground Transmit data Receive data Request to send Clear to send Data set ready Signal ground 108.2 Data terminal ready...
  • Page 83 Add-on modules Page 79 of 144 Refer to Figure 31 on page 95 to locate the various components of the M2006 and M2008/M2008HF telephones. Refer to Figure 32 on page 96 to locate components on the M2616, M2016S, and M2216ACD telephones. Figure 27 Exploded view of the M2616/M2016S/M2216ACD telephone Stand...

  • Page 84: Analog Terminal Adapter

    Page 80 of 144 Add-on modules Analog Terminal Adapter The Analog Terminal Adapter (ATA) allows the use of an off-the-shelf analog device (FAX, Modem, Telephone) to operate simultaneously with a Meridian Digital Telephone. The Analog Terminal Adapter board fits into the footstand space of the Meridian Digital Telephone.
  • Page 85 Add-on modules Page 81 of 144 Simultaneous voice, FAX/modem calls require the Flexible Voice/Data Terminal Number feature. LD 11 is configured in the system when implementing the Flexible Voice and Data Feature. See the Software Input/Output Guide Administration (553-3001-311) for prompt and response details.
  • Page 86 Page 82 of 144 Add-on modules Procedure 1 Installing and removing the Analog Terminal Adapter CAUTION WITH ESDS DEVICES Before handling internal telephone components, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. When the ATA is installed, the System Administrator must activate the Flexible Voice and Data Feature by configuring LD 11.
  • Page 87 Add-on modules Page 83 of 144 Place the telephone, face-down, on a padded level surface. Using a #1 Phillips screw driver, remove both screws and separate the footstand from the phone base. If using the NT9K ATA ready set or the NT2K with date code of April 24, 1998 or later: •...
  • Page 88 Page 84 of 144 Add-on modules If the phone is equipped with a Power Option board and/or cable, you must remove it before installing the ATA. The Power Option board is located on the left side of the telephone: • Remove the two small screws from the Power Option board (near the top) and set them aside.
  • Page 89 Add-on modules Page 85 of 144 Figure 29 Connector view Inside Phone Base 2x7 pin connector Power board 2x3 pin connector Alerter board Display board If the phone is equipped with the External Alerter Option, remove it before installing the ATA. The External Alerter Option board is located at the right center of the telephone: •...
  • Page 90 Page 86 of 144 Add-on modules Remove the knockout located on the back panel of the footstand in order to install the ATA. It is the smaller knockout, located inside the large knockout. The small ATA knockout can be remove by pressing it in with thumb presser.
  • Page 91 Add-on modules Page 87 of 144 Installing an MCA or MPDA to NTZK or NT2K phone sets with date code prior to April 24, 1998 requires the installation of a Power Option board along with an additional power source. When installing an MCA in an NT9K phone set, or an NT2K with date code of April 24, 1998 and later, install only the MCA (an additional Power Option board and Jumper board is not required).
  • Page 92 Page 88 of 144 Add-on modules Table 20 V.35 CCITT signals supported by the MCA (Part 1 of 2) Signal Adaptor cable Source V.35 DB-25 Abbr. Description CCITT pin no. DB-25 V.35 Pin No. Pin No. Protective ground* 103A Transmit data A 104A Receive data A Request to send...
  • Page 93 Add-on modules Page 89 of 144 Table 20 V.35 CCITT signals supported by the MCA (Part 2 of 2) Signal Adaptor cable Source V.35 DB-25 Abbr. Description CCITT pin no. DB-25 V.35 Pin No. Pin No. — — No connection Ring indicator 113B SCTEB...
  • Page 94 Page 90 of 144 Add-on modules Remove the footstand. • For NT2K and NTZK with date code prior to April 24, 1998 remove the two screws from the footstand assembly and unsnap the footstand by pressing inward at the back of the footstand where it meets the base and pull upward.
  • Page 95 Add-on modules Page 91 of 144 If the phone is equipped with the External Alerter board, it must be removed before installing the MCA with redesigned footstand. • The External Alerter board is located at the right center of the telephone.
  • Page 96 Page 92 of 144 Add-on modules For MCA, set option plugs to the required configuration, RS-232 or V.35. The factory default is RS-232. Tilt the MPDA or MCA circuit board up and insert the DB-25 connector socket into the breakout section. Then slide the board connector end-first under the tabs in the footstand assembly and position it over the locating pins.
  • Page 97 Add-on modules Page 93 of 144 Procedure 1 Connecting the data terminal Connect the DB-25 connector-C interface connector from the data terminal to the matching header connector in the back of the telephone. Insert the two captive screws in the connector body into the threaded holes in the header connector and secure tightly to prevent accidental disconnection during data terminal operation.
  • Page 98 Page 94 of 144 Add-on modules Remove the two screws from the footstand assembly and unsnap the footstand assembly by pressing inward at the back of the footstand where it meets the base and pulling upward. If the telephone is equipped with a Meridian Programmable Data Adapter (MPDA) or Meridian Communications Adapter (MCA), unplug the data cable from telephone’s base jack.
  • Page 99 Add-on modules Page 95 of 144 Replace the base. If the telephone is equipped with an MPDA or MCA, reconnect the data cable to the base telephone jack and replace the footstand (ensuring that the MPDA or MCA cable does not get pinched between the base and footstand).
  • Page 100 Page 96 of 144 Add-on modules Figure 32 M2616/M2216ACD telephone and option boards connector connector connector connector Slot Slot Power Board connector connector Alerter connector Board Display 553- 1848 Board 553-3001-215 Standard 12.00 January 2002...
  • Page 101 Add-on modules Page 97 of 144 Procedure 1 Installing and removing the M2616/M2216ACD Power Supply Board on NTZK sets CAUTION WITH ESDS DEVICES Before handling internal telephone components, discharge static electricity from hands and tools by touching any grounded metal surface or conductor Remove the handset and place the telephone upside down on top of a level, solid work surface (such as a desktop) covered with soft material or paper to prevent damage to movable keys and the telephone face.
  • Page 102 Connect the telephone to a local transformer (see Figure 33 on page 99) or closet power supply (see Figure 34 on page 100). Refer to Meridian 1 Telephones: Description and Specifications (553-3001-108) for requirements. 553-3001-215 Standard 12.00 January 2002...
  • Page 103 Add-on modules Page 99 of 144 Figure 33 Configuration of a local plug-in transformer To IDF Adapter jack Adapter plug 6-conductor line cord from telephone Plug Jack Wall transformer (110 V or 220 V) Adapter 553-1855 Telephone and Attendant Console Installation...
  • Page 104 Page 100 of 144 Add-on modules Figure 34 Closet power supply configuration Amphenol connector Connecting Block Cable Marker Service Fitting Utility 553-1858 Column 553-3001-215 Standard 12.00 January 2002...
  • Page 105 Add-on modules Page 101 of 144 Power Supply Board (NT2K models) Follow the steps in Procedure 1 to add a Power Supply Board to the telephone for connection to a transformer or closet power supply. This procedure applies to the M2006, M2008/M2008HF, M2216ACD and M2616 Meridian Digital telephones, NT2K models.
  • Page 106 Page 102 of 144 Add-on modules Remove the base from the telephone. Attaching the Power Module Lay the Power Module assembly into position on the left side of the telephone. Be careful not to bend R5 (the big disk) on the Power Module during installation.
  • Page 107 Add-on modules Page 103 of 144 Figure 35 Ribbon cable placement Cable routed underneath Power Module M2008HF/M2616 Microphone 553-6329 Reattaching the Base Make sure that all ribbon cables are lying flat and not caught on any posts on the telephone cover or base. CAUTION For the M2616 and M2008HF, make sure that the microphone has not been moved from its black...
  • Page 108 Page 104 of 144 Add-on modules Replace the base. Insert all screws and tighten them. If the telephone has an MCA or MPDA, plug its cable into the jack on the telephone base. Install the footstand, and secure it with two screws. Reconnect all cords, including the handset.
  • Page 109 Add-on modules Page 105 of 144 Installing NT2K24WA or NT2K25YL displays on NTZK sets To install the display on an M2008 set, use Procedure 1. To install the display on an M2616 or M2216ACD set, use Procedure 1 on page 108. Procedure 1 Installing and removing the M2008 Display on NTZK sets CAUTION WITH ESDS DEVICES...
  • Page 110 Page 106 of 144 Add-on modules Removing the display Remove the two or three screws from the display module. Remove the display from the telephone. To install the display option, go to step 11. Installing the display board Place the J1 connector of the display board over the P2 pins of the telephone.
  • Page 111 Add-on modules Page 107 of 144 Installing the display Place the display facedown near the top of telephone and align the two mounting holes of the display with the two mounting holes of the telephone. Insert two self-tapping Phillips-head screws from the faceplate into the mounting holes;...
  • Page 112 Page 108 of 144 Add-on modules Procedure 1 Installing and removing the M2616/M2216ACD Display on NTZK sets CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. Remove the handset and place the telephone upside down on top of a level, solid work surface covered with soft material or paper to prevent damage to movable keys and the telephone face.
  • Page 113 Add-on modules Page 109 of 144 Installing the display board Place the J1 connector of the display board over the P2 pins of the telephone (see Figure 37 on page 110). Press down slowly until J1 slides onto the P2 pins and is firmly seated. Note: If the center screw is included, do not perform step 10.
  • Page 114 Page 110 of 144 Add-on modules Figure 37 Display cable routing Display Module excess cable P4 pin connector mounting hole connector ribbon cable (fold) J2 pin connector Display 553-2046 Board Tighten all screws, reconnect all cords, and place the telephone in the normal operating position.
  • Page 115 Add-on modules Page 111 of 144 Installing NT2K28AA displays on NTZK or NT2K sets Follow the steps in Procedure 1 to add an NT2K28AA display to M2008 and M2616 telephones. Procedure 1 Installing NT2K28AA displays on NTZK or NT2K sets CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by...
  • Page 116 Page 112 of 144 Add-on modules Figure 38 Positioning the display module 553-6325 Insert the fillerplate screws in the Display Module screw holes Tighten the fillerplate screws. Note: Place the label supplied with the display on the outside of the bottom cover of the telephone.
  • Page 117 Add-on modules Page 113 of 144 Connecting the Display Module Ribbon Cable NTZK models: Make sure that the ribbon cable is folded as shown in Figure 39. Figure 39 Connecting the Display Module Ribbon Cable, NTZK model Colored strip = Pin 1 Screwpost .
  • Page 118 Page 114 of 144 Add-on modules Figure 40 Connecting the Display Module Ribbon Cable, NT2K model Colored strip = Pin 1 Screwpost ..M2616 only ..Pin 1 M2008 only 553-6327...
  • Page 119 Add-on modules Page 115 of 144 Slide the ribbon cable connector onto the connector pins (P2 on an NTZK M2008, J3 on an NT2K M2008, and P4 on an M2616) on the mother board. CAUTION This connection is polarity sensitive. Ensure that the pins line up with the connector correctly and carefully work the connector on until it is firmly seated.
  • Page 120 Page 116 of 144 Add-on modules Reconnect the handset. Installing NT2K24WA or NT2K25YL displays on NT2K sets Use Procedure 1 to install the display on the M2008 set. Use Procedure 1 on page 119 to install the display on the M2616 set. Procedure 1 Installing and removing the M2008 Display on NT2K sets CAUTION WITH ESDS DEVICES...
  • Page 121 Add-on modules Page 117 of 144 Removing the display board The display board is located at the left center of the telephone. Disconnect the display ribbon cable from the display board. Remove the small screw from the board. Disconnect the P0738600 cable from connector J3 on the M2008.
  • Page 122 Page 118 of 144 Add-on modules Figure 41 Connecting the cable to the display board 553-6325 Fold the ribbon cable near the connector to align with the J2 pins on the display board, ensuring that the notch on the ribbon cable is facing toward the display board.
  • Page 123 Add-on modules Page 119 of 144 Replace the base. If the telephone is equipped with an MPDA or MCA, reconnect the data cable to the base telephone jack and replace the footstand (ensuring that the MPDA or MCA cable does not get pinched between the base and footstand).
  • Page 124 Page 120 of 144 Add-on modules Removing the display board The display board is located at the left center of the telephone. Disconnect the display ribbon cable from the display board. Remove the small mounting screw from the board. Grasp the board firmly on each end and pull upward to remove it.
  • Page 125 Add-on modules Page 121 of 144 Fold the ribbon cable near the connector to align it with the J2 pins on the display board, ensuring that the notch on the ribbon cable is facing toward the display board. Carefully work the ribbon cable connector onto the J2 pins until firmly seated.
  • Page 126 Page 122 of 144 Add-on modules Procedure 2 Installing and removing the External Alerter Board CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. Remove the handset and place the telephone upside down on a level, solid work surface covered with soft material or paper to prevent damage to movable keys and the telephone face.
  • Page 127 Add-on modules Page 123 of 144 To signal the External Alerter when the telephone’s handset or speaker is active, place the jumpers (AO288529) connecting the two right-most pins on the alerter board. To signal the External Alerter when the telephone is ringing or buzzing, place the jumpers connecting the two left-most pins on the External Alerter Board.
  • Page 128 Page 124 of 144 Add-on modules Figure 42 External Alerter connecting block configuration 553-6325 553-3001-215 Standard 12.00 January 2002...
  • Page 129 Add-on modules Page 125 of 144 Key Expansion Modules Follow the steps in Procedure 1 to add one (single) or two (double) Key Expansion Modules to the M2616 or M2216ACD telephones. Note 1: Have the associated footstand on hand before installing the Key Expansion Modules.
  • Page 130 Page 126 of 144 Add-on modules Installing the Key Expansion Module(s) If the telephone is not yet equipped with the power supply board, install the Power Board (see Procedure 1 on page 97). Align the bottom of the Key Expansion Module(s) to the bottom of the telephone (see Figure 43 on page 127).
  • Page 131 Add-on modules Page 127 of 144 Insert the three (four if there are two modules) self-tapping, Phillips-head screws supplied with the Key Expansion Module into the mounting holes in the bottom of the footstand. Tighten firmly with a #1 Phillips screwdriver. Note: Place the label supplied with the Key Expansion Module(s) on the outside of the bottom cover or footstand of the telephone.
  • Page 132 Page 128 of 144 Add-on modules Wall mounting The M2006, M2008, M2616, and M2016S telephones are equipped with a reversible footstand that allows for wall mounting. The wall mount clip should be purchased and inserted in the handset well to hold the handset securely in place on wall-mounted telephones.
  • Page 133 Add-on modules Page 129 of 144 Troubleshooting Use Table 21 to check problems encountered when installing M2000 Series Meridian Digital Telephones and their options. Table 21 Troubleshooting M2000 Series Meridian Digital Telephones (Part 1 of 4) Symptom Solution Telephone does not work. Unplug the line cord from the telephone and plug it back in.
  • Page 134 Page 130 of 144 Add-on modules Table 21 Troubleshooting M2000 Series Meridian Digital Telephones (Part 2 of 4) Symptom Solution Display does not work. (cont.) Check that the display ribbon cable is properly connected to the display board and has not been pinched.
  • Page 135 Add-on modules Page 131 of 144 Table 21 Troubleshooting M2000 Series Meridian Digital Telephones (Part 3 of 4) Symptom Solution The prompt CALL Check the configuration parameters of the far end data CONNECTED. SESSION device. If they do not match those of the MCA, the call will STARTS is followed by be dropped.
  • Page 136 Page 132 of 144 Add-on modules Table 21 Troubleshooting M2000 Series Meridian Digital Telephones (Part 4 of 4) Symptom Solution Key Expansion Module does not Unplug and plug in the line cord. work. Ensure that the transformer is plugged in or that the closet power supply is connected.
  • Page 137 Add-on modules Page 133 of 144 Figure 44 Flowchart for troubleshooting MCA Power up Attach Distinctive flash LED lit LED lit LED check RS-232 cable MCA bad Telephone bad to DTE (A44-A64 interface check) No AT No menu <cr> <cr> echo No menu Enter number or...
  • Page 138 Page 134 of 144 Add-on modules 553-3001-215 Standard 12.00 January 2002...
  • Page 140 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. SL-1 and Meridian 1 are trademarks of Nortel Networks. Publication number: 553-3001-215 Document release: Standard 12.00...

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