Nortel Meridian Meridian 1 Maintenance Manual page 353

2039
Log message
Parameters
information, and Cause
7: Invalid Customer Number
32: Invalid ACD DN
Description
customer number mismatch between Meridian 1 and the CCR Module,
or because the ACD DN is not configured on Meridian 1.
Calls will not be treated correctly without valid statistics.
Impact
Recovery differs according to the cause.
Recovery
7: Correct the customer number on the CCR Module if it is
incorrect.
32: Remove all references to the ACD DN from the CCR script or
Variable Table, or define the ACD DN on the Meridian 1.
2040
Log message
Parameters
Validation Engine), Object, Function, and Miscellaneous error
information
Description
editing or validating a script.
If the user is editing a script when this error occurs, the editing
Impact
changes will be lost and the user returned to the script manager
window. If the user is validating a script, the validation process ends
with a validation failed message.
The user should reenter the script editor or revalidate the
Recovery
script and continue. Report the occurrence to your Nortel support
personnel.
Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide
Chapter 7: CCR log file messages 341
ACD DN statistics request failed
Component, Object, Function, Miscellaneous error
A request for statistics failed, either because of a
Death of process due to unexpected signal
Component (Application Script Editor or Application
An unexpected signal is encountered while a user is