Nortel Meridian 1 PC Console Interface Unit Manuals

Manuals and User Guides for Nortel Meridian 1 PC Console Interface Unit. We have 8 Nortel Meridian 1 PC Console Interface Unit manuals available for free PDF download: Feature Description And Administration, Scripting Manual, Maintenance Manual, Upgrade Manual, Implementation Manual, Overview Manual, Quick Reference Manual, Release Note

Nortel Meridian 1 PC Console Interface Unit Feature Description And Administration

Nortel Meridian 1 PC Console Interface Unit Feature Description And Administration (1816 pages)

International ISDN Primary Rate Interface

Brand: Nortel | Category: PBX | Size: 16.91 MB

Table of Contents

Table of Contents

5
- Revision History
  3
  - October
    3
  - June
    3
  - Table of Contents
    5
- About this Document
  13
  - Standard 9.00 January
    14
  - About this Document
    14
Isdn Product Overview

15
- Integrated Services Digital Network
  15
- Regional Material Statement
  15
- ISDN Product Overview
  16
  - ISDN Protocol Overview
    16
    
    ISDN Primary Rate Interface
    18
    
    Nb+D Primary Rate Interface
    18
    
    Primary Rate Interface Structure
    18
    
    ISDN Signaling Link Interface
    19
    
    Backup D-Channel
    21
Connection Parameters

23
- Connection Parameters for 2.0 Mb PRI
  23
- Connection Parameters
  24
  - Frame Formats
    24
    
    Error Detection
    27
    
    Line Encoding
    27
    
    Channel Parameters
    31
  - Connection Parameters for 1.5 Mb PRI
    32
    
    Frame Formats
    33
    
    Line Encoding
    37
    
    Error Detection
    38
    
    Channel Parameters
    42
    
    Data Rate Parameters
    42
    
    Interface Protocols
    43
- Meridian 1 Correlation Tables
  45
- Data Administration
  66
- Mbps Gateway
  74
1.5/2.0 Mbps Gateway

91
- Mb Hardware Introduced into North America
  93
- Hardware Installation
  95
- Mb Software Introduced into North America
  95
- Conversion Scenarios
  96
- Pri2 Implementation
  98
- Dti2 Implementation
  112
- Trunk Route Member Expansion
  129
- Trunk Route Member Expansion
  130
- Advice of Charge
  145
  - Storing Charging Information
    147
  - Reading and Changing Meters
    147
  - Displaying Charging Information
    148
  - Printing Charging Information
    148
  - Handling Overflow Charging Information
    149
  - Advice of Charge for Central Office Connectivity
    155
  - Axe-10 Australia (End of Call)
    155
  - Ins1500 (Japan D70) (End of Call)
    164
  - Numeris (End of Call)
    169
  - Numeris and Swissnet (During Call)
    172
  - Analog Semi-Permanent Connections
    183
- Analog Semi-Permanent Connections
  184
- Attendant and Network Wide Remote Call Forward
  202
  - Attendant Blocking of Directory Number
    203
- Attendant Blocking of Directory Number
  204
  - Attendant through Dialing Networkwide
    215
- Attendant through Dialing Networkwide
  216
  - Australia ETSI
    223
- Australia ETSI
  232
  - Isdn Bri Configuration
    239
- Backup D-Channel
  250
  - Basic Call Service
    253
- Basic Call Service
  254
  - Numbering Plans
    254
B-Channel Overload Control

257
- Feature Description
  257
- Regional Material Statement
  257
- Operating Parameters
  263
- Feature Interactions
  265
- Feature Implementation
  268
- Feature Packaging
  268
- Task Summary List
  268
- Feature Operation
  269
- Break-In Features
  271
- BRI/PRI Basic Call Interworking
  289
- BRI Trunks with Night Service Enhancement
  294
Business Networking Express/Euroisdn Call Diversion

301
- Diversion
  301
- Business Networking Express/Euroisdn Call Diversion
  302
  - Regional Material Statement
    302
  - Feature Description
    302
    
    Redirection Services
    305
    
    Rerouting
    305
    
    Class of Service
    306
    
    Multiple Diversions
    308
    
    Procedures for Interworking with Private Isdns
    309
    
    Call Forward
    313
    
    QSIG, MCDN and DPNSS Gateways
    316
    
    Message Mapping for Rerouting Method
    321
  - Operating Parameters
    324
  - Feature Interactions
    328
    
    Auxiliary Product Interactions
    330
    
    Networking Feature Interactions
    330
  - Feature Packaging
    331
  - Feature Implementation
    332
    
    Task Summary List
    332
  - Feature Operation
    337
Business Networking Express/Euroisdn Explicit Call Transfer

339
- Regional Material Statement
  339
- Business Networking Express/Euroisdn Explicit Call Transfer
  340
  - Feature Description
    340
    
    Business Networking Express
    340
    
    Bne/Euroisdn Explicit Call Transfer
    341
    
    Call Transfer through the PSTN
    345
    
    Call Transfer Notification Display
    347
  - Operating Parameters
    352
  - Feature Interactions
    353
    
    Auxiliary Product Interactions
    354
    
    Networking Feature Interactions
    354
  - Feature Packaging
    354
  - Feature Implementation
    355
    
    Task Summary List
    355
  - Feature Operation
    358
Business Networking Express/Name and Private Number Display

359
- Regional Material Statement
  359
- Business Networking Express/Name and Private Number Display
  360
  - Feature Description
    360
    
    Name Display on Euroisdn
    362
    
    Private Calling Number on Euroisdn
    366
    
    Private Connected Number on Euroisdn
    369
  - Operating Parameters
    373
  - Feature Interactions
    374
    
    Networking Feature Interactions
    383
  - Feature Packaging
    384
  - Feature Implementation
    386
    
    Task Summary List
    386
  - Feature Operation
    391
- Call Charge Keeping
  393
- Call Connection Restriction
  395
Call Detail Recording Enhancement

399
- Call Detail Recording Enhancement
  400
  - Feature Description
    400
    
    Call Detail Recording
    400
  - Operating Parameters
    401
  - Feature Interactions
    401
- Call Forward All Calls/No Answer
  403
  - Feature Packaging
    410
  - Feature Implementation
    411
    
    Task Summary List
    411
  - Feature Operation
    412
- Call Forward, Break-In and Hunt Internal or External Network Wide
  416
Call Forward/Hunt Override Via Flexible Feature Code

421
- Feature Description
  421
- Feature Interactions
  422
- Operating Parameters
  422
- Call Forward/Hunt Override Via Flexible
  423
- Feature Code
  427
  - Feature Packaging
    427
  - Feature Implementation
    427
    
    Task Summary List
    427
  - Feature Operation
    429
  - Call Page Network Wide
    431
- Call Page Network Wide
  432
- Call Park Network Wide
  439
- Call Pickup Network Wide
  451
  - Calling Line Identification (CLID)
    469
  - Standard 9.00 January
    470
- Calling Line Identification (CLID)
  472
- Calling Line Identification in CDR
  475
- Contents
  475
- (A-Clid)
  483
- CLID on Analog Trunks for Hong Kong
  483
- Calling Party Privacy
  485
Calling Party Privacy Override

501
- Feature Description
  501
  - Outgoing Calls
    503
  - Incoming Calls
    503
  - Tandem Calls
    504
- Regional Material Statement
  501
- Operating Parameters
  505
- Feature Interactions
  507
- Feature Packaging
  516
- Feature Implementation
  517
  - Task Summary List
    517
- Feature Operation
  520
- Channel Negotiation
  521
- D-Channel Expansion
  525
- Data Packet Network Access
  533
- DID-To-Network Calling
  537
- Digit Key Signaling at Console
  539
- Digital Trunk Interface and Primary Rate Interface Time Slot Reuse
  543
- Display of Access Prefix on CLID
  548
- Display of Calling Party Denied
  551
- DPNSS1/DASS2 to Q.931 Gateway
  563
Dpnss1 Route Optimisation/Mcdn Trunk Anti-Tromboning Interworking

565
- Anti-Tromboning Interworking
  565
- Regional Material Statement
  565
- DPNSS1 Route Optimisation/Mcdn Trunk Anti-Tromboning Interworking
  566
  - Feature Description
    566
  - RO/TAT Interworking Scenarios
    566
  - Operating Parameters
    574
  - Feature Interactions
    575
  - Feature Packaging
    576
  - Feature Implementation
    577
  - Feature Operation
    577
E.164/Esn Numbering Plan Expansion

579
- Regional Material Statement
  579
- Feature Description
  580
- Operating Parameters
  585
- Feature Interactions
  587
- Feature Packaging
  587
- Feature Implementation
  589
  - Task Summary List
    589
- Feature Operation
  598
Electronic Lock Network Wide/Electronic Lock on Private Lines

599
- Feature Description
  599
- Electronic Lock Network Wide/Electronic Lock on Private Lines
  600
  - Operating Parameters
    600
  - Feature Interactions
    601
  - Feature Packaging
    603
  - Feature Implementation
    603
    
    Task Summary List
    603
  - Feature Operation
    610
    
    Controlled Network Class of Service
    611
    
    Electronic Lock on Private Lines
    611
- Electronic Switched Network Interworking
  618
- Emergency Services Access
  625
- Equi-Distribution Routing Network Attendant Service
  627
  - Analog E&M TIE Trunks
    631
- Error Handling on ISDN Signaling Link Analog E&M TIE Trunks
  632
Euroisdn 7Khz/Videotelephony Teleservices

637
- Feature Description
  637
- Euroisdn 7Khz/Videotelephony Teleservices
  638
  - Operating Parameters
    639
  - Feature Interactions
    640
  - Feature Packaging
    642
  - Feature Implementation
    643
    
    ISDN PRI2 Implementation
    643
    
    Task Summary List
    643
    
    ISDN Basic Rate Interface Implementation
    646
  - Maintenance and Diagnostics Guidelines
    650
    
    Call Trace (LD 80)
    650
    
    No Correlation between Two Connections for the same Call
    651
  - Feature Operation
    651
Euroisdn Continuation

653
- Feature Description
  653
- Regional Material Statement
  653
- Operating Parameters
  655
- Feature Interactions
  656
- Feature Packaging
  659
- Feature Implementation
  661
- Task Summary List
  661
- Euroisdn Continuation
  666
  - Feature Operation
    667
Euroisdn Continuation Phase III

669
- Regional Material Statement
  669
- Feature Description
  670
- Operating Parameters
  678
- Feature Interactions
  679
- Feature Packaging
  683
- Feature Implementation
  685
  - Task Summary List
    685
- Feature Operation
  692
Euroisdn Ets 300 403 Compliance Update

693
- Euroisdn ETS 300 403 Compliance Update
  694
  - ETS 300 403 Compliance Update Feature
    695
  - Operating Parameters
    699
  - Feature Interactions
    702
  - Euroisdn Malicious Call Identification
    710
  - Feature Packaging
    711
  - Feature Implementation
    712
    
    Task Summary List
    712
  - Feature Operation
    719
Euroisdn Malicious Call Identification

721
- Feature Description
  721
- Regional Material Statement
  721
- Euroisdn Malicious Call Identification
  722
  - Malicious Call Trace Record Output
    724
  - Operating Parameters
    725
  - Feature Interactions
    726
  - Feature Packaging
    726
  - Feature Implementation
    727
    
    Task Summary List
    727
  - Feature Operation
    732
    
    Trace Number (TRC) Key Lamp Status
    732
- Euroisdn Trunk - Network Side
  735
- Idle Extension Notification
  749
  - Calling Line Identification
    757
- Incoming Trunk Programmable Calling Line Identification
  758
- Integrated Services Access
  761
- Integrated Trunk Access
  779
Isdn Calling Line Identification Enhancements

781
- Enhancements
  781
- Feature Description
  781
- How a CLID Table Is Built
  782
- How CLID Entries Are Assigned to a Set
  784
- Examples of CLID Generation
  785
- Operating Parameters
  802
- Feature Interactions
  803
- Feature Implementation
  806
  - Task Summary List
    806
- Feature Packaging
  806
- Feature Operation
  812
- ISDN Calling Line Identification Enhancements
  814
Isdn Pri Central Office Connectivity

815
- Feature Description
  818
- Regional Material Statement
  818
- Asia Pacific ISDN PRI Central Office Connectivity
  819
  - Description
    819
  - Operating Parameters
    821
  - Hardware Requirements
    823
  - Feature Interactions
    824
  - Feature Packaging
    829
  - Feature Implementation
    830
  - Task Summary List
    830
  - Feature Operation
    846
- Australia ETSI
  846
  - Description
    846
  - Operating Parameters
    847
  - Feature Interactions
    849
  - Feature Packaging
    851
  - Feature Implementation
    852
  - Task Summary List
    852
  - Feature Operation
    861
- AXE-10 (Australia), Non-Asia Pacific Connectivity
  861
  - Description
    861
  - Operating Parameters
    861
  - Feature Interactions
    862
  - Feature Packaging
    862
  - Feature Implementation
    862
  - Task Summary List
    862
  - Feature Operation
    863
- AXE-10 (Sweden), Non-Asia Pacific Connectivity
  864
  - Description
    864
  - Operating Parameters
    864
  - Feature Interactions
    865
  - Feature Packaging
    865
  - Feature Implementation
    865
  - Task Summary List
    865
  - Feature Operation
    866
- NEAX-61 (New Zealand), Non-Asia Pacific Connectivity
  866
  - Description
    866
  - New Zealand Supplementary ISDN Services
    867
  - PSTN Three Party Conference
    867
  - Operating Parameters
    869
  - Feature Interactions
    869
  - Feature Packaging
    873
  - Feature Implementation
    874
  - Task Summary List
    874
  - Feature Operation
    877
- Numeris VN3 (France)
  877
  - Description
    877
  - Operating Parameters
    878
  - Feature Interactions
    879
  - Feature Packaging
    879
  - Feature Implementation
    879
  - Task Summary List
    879
  - Feature Operation
    881
- Swissnet 2 (Switzerland)
  881
  - Description
    881
  - Operating Parameters
    882
  - Feature Interactions
    882
  - Feature Packaging
    883
  - Feature Implementation
    883
  - Task Summary List
    883
  - Feature Operation
    884
- Norway)
  885
  - Description
    885
  - Operating Parameters
    885
  - Feature Interactions
    885
  - Feature Packaging
    885
  - Feature Implementation
    886
  - Task Summary List
    886
  - Feature Operation
    887
- 1TR6 (Germany)
  887
  - Description
    887
  - Operating Parameters
    887
  - Feature Interactions
    887
  - Feature Packaging
    887
  - Feature Implementation
    888
  - Task Summary List
    888
  - Feature Operation
    889
- Euroisdn
  889
  - Description
    889
  - Operating Parameters
    893
  - Feature Interactions
    897
  - Feature Packaging
    902
  - Feature Implementation
    903
  - Task Summary List
    903
  - Feature Operation
    911
- Japan D70, Non-Asia Pacific Connectivity
  911
  - Description
    911
  - Operating Parameters
    912
  - Feature Interactions
    912
  - Feature Packaging
    912
  - Feature Implementation
    913
  - Task Summary List
    913
  - Feature Operation
    914
- Isdn Qsig
  915
Isdn Qsig Alternate Routing

923
- Feature Description
  923
  - Transit Node Operation
    925
  - Originating Node Operation
    927
- Regional Material Statement
  923
- Operating Parameters
  929
- Feature Interactions
  930
- Feature Implementation
  931
  - Task Summary List
    931
- Feature Packaging
  931
- Feature Operation
  933
- ISDN QSIG Basic Call
  935
  - Standard 9.00 January
    936
Isdn Qsig-Bc and Qsig-Gf Compliance Update

941
- Contents
  941
  - Regional Material Statement
    941
  - Feature Description
    941
- ISDN QSIG-BC and QSIG-GF Compliance Update
  942
  - QSIG Basic Call Compliance Update
    942
    
    QSIG GF Compliance Update
    943
  - Operating Parameters
    945
  - Feature Interactions
    946
  - Feature Packaging
    946
  - Feature Implementation
    947
    
    Task Summary List
    947
  - Feature Operation
    948

Advertisement

Nortel Meridian 1 PC Console Interface Unit Scripting Manual

Nortel Meridian 1 PC Console Interface Unit Scripting Manual (812 pages)

Contact Center Manager

Brand: Nortel | Category: PBX | Size: 4.1 MB

Table of Contents

Table of Contents
5
1 Getting Started

13
2 Understanding and Planning Your Scripts

25
- Overview
  26
- Using Scripts in Your Contact Center
  27
- How Call Routing and Call Treatment Work
  29
- Types of Scripts
  33
- Script Building Blocks
  38
- Planning Your Scripts
  41
- Scripting Tools and Procedures
  48
3 Scripting Rules and Conventions

55
- Overview
  56
- Script Formatting Conventions
  58
- Script Naming Guidelines
  63
- Script Rules
  65
- General Scriptwriting Tips
  68
- Guidelines for Providing Feedback
  83
- GIVE IVR" on
  85
- Scriptwriting Tips for Specific Commands
  86
- Script Example Using Formatting Conventions and Rules
  87
- Opening the Scripting Tool
  90
4 Working with Script Variables

99
- Overview
  100
- Starting the Script Variables Tool
  104
- Types of Variables
  106
- Creating Script Variables
  109
- Checking Variables for Referencing Scripts
  117
- Changing Script Variable Properties
  119
- Copying Script Variables
  121
- Deleting Script Variables
  128
- Printing Script Variables
  131
5 Creating and Administering Scripts

139
- Overview
  140
- Section A: Creating and Editing Scripts
  
  141
  - Creating New Scripts
    142
  - Editing Scripts
    150
  - Adding Script Elements to Scripts
    152
  - Saving Changes to Scripts
    156
  - Opening Web Scripts Editor in a New Window
    158
  - Using Text Find and Replace
    162
  - Using Character Count
    165
- Section B: Importing and Exporting Scripts
  
  167
- Section C: Administering Scripts
  
  175
  - Validating Scripts
    176
  - Activating and Deactivating Scripts
    182
  - Deactivating Scripts with Circular Dependencies
    186
  - Renaming Scripts
    188
  - Deleting Scripts
    190
6 Basic Script Commands

193
- Overview
  194
- Section A: Basic General Commands
  
  195
  - Assign to
    196
  - Execute
    198
  - Execute Script
    199
  - If-Then-End if
    200
  - If-Then-Else-End if
    201
  - Quit
    203
  - Wait
    206
- Section B: Basic Contact Processing Commands
  
  209
  - Change Priority in Agent
    210
  - Change Priority in Skillset
    214
  - Disconnect
    216
  - Give Busy
    217
  - Give Music
    219
  - Give Overflow
    221
  - Give Ran
    223
  - Give Ringback
    225
  - Give Silence
    227
  - Queue to Agent
    229
  - Queue to Skillset
    232
  - Remove from Agent
    237
  - Remove from Skillset
    239
  - Route Call
    241
7 Advanced Script Commands

245
- Overview
  246
- Event Handler
  247
- Log
  252
- READVAR and SAVEVAR
  254
- Where-Equals
  260
8 Networking Commands

265
- Overview
  266
- Section A: Network ACD Routing
  
  275
  - Change Priority in Nacd
    276
  - Queue to Nacd
    279
  - Remove from Nacd
    281
- Section B: Network Skill-Based Routing
  
  283
  - Change Priority in Network Skillset
    284
  - Queue to Network Skillset
    286
  - Remove from Network Skillset
    288
9 Voice Processing Commands

291
- Overview
  292
- Choosing the most Efficient Commands
  293
- Sections
  293
- Section A: Basic IVR
  
  299
  - Give Ivr
    300
- Section B: Voice Session Commands
  
  303
  - Collect Digits
    304
  - OPEN VOICE SESSION and END VOICE SESSION
    307
  - Play Prompt
    311
- Section C: Broadcast Announcements
  
  317
  - Give Controlled Broadcast Announcement
    318
10 Host Data Exchange Commands

325
- Overview
  326
- Send Info
  330
- Send Request
  332
- Get Response
  334
- Database Integration Wizard
  337
11 Intrinsics

341
- Overview
  342
- Examples of Intrinsics Use
  345
- Section A: Skillset Intrinsics
  
  347
  - Overview of Skillset Intrinsics
    348
  - Answered Count
    353
  - Average Speed Answer
    355
  - Expected Wait Time
    358
  - Idle Agent
    363
  - Idle Agent Count
    365
  - Logged Agent Count
    367
  - Logged out Agent
    369
  - Longest Idle Agent
    371
  - Most Logged Agents
    373
  - Oldest
    376
  - Out of Service
    378
  - Position in Queue
    381
  - Priority in Queue
    383
  - Priority in Network Queue
    386
  - Queued Count
    388
- Section B: Time Intrinsics
  
  391
  - Day of Week
    392
  - Date
    394
  - Day of Month
    396
  - Month of Year
    398
  - Time of Day
    400
- Section C: Traffic Intrinsics
  
  403
  - Call Rate
    404
  - Contact Rate
    405
  - Total Active Calls
    406
  - Total Active Contacts
    407
- Section D: Call Intrinsics
  
  409
  - Age of Call
    410
  - Call Forward
    411
  - Call Forward Busy
    412
  - Call Forward Do Not Disturb
    413
  - Call Forward no Answer
    414
  - Cdn
    415
  - Clid
    416
  - Conferenced
    419
  - Dialed Dn
    420
  - Transferring Calls with the Dialed DN
    421
  - Direct Call
    423
  - Dnis
    424
  - International Call
    426
  - Loc
    428
  - Network Call
    429
  - Npa
    430
  - Nxx
    431
  - Npanxx
    432
  - On Hold
    433
  - Queued
    434
  - Route Number
    436
  - Transferred
    437
- Section E: Open Queue Intrinsics
  
  439
  - Overview
    440
  - Age of Contact
    441
  - Contact Data
    442
  - Contact Type
    446
  - Route Point
    448
  - Uri
    451
12 Script Expressions

453
- Overview
  454
- Logical Expressions
  455
- Mathematical Expressions
  458
- Relational Expressions
  460
- Order of Operations
  464
13 Applications

465
- Overview
  466
- Applications and Application Thresholds
  467

Nortel Meridian 1 PC Console Interface Unit Maintenance Manual

Nortel Meridian 1 PC Console Interface Unit Maintenance Manual (504 pages)

Application Module and Intelligent Peripheral Equipment Module Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide

Brand: Nortel | Category: PBX | Size: 1.14 MB

Table of Contents

Table of Contents
5
About this Guide
11
References
11
Chapter 1: Overview

13
- Application Module and IPE Module
  13
- Customer Controlled Routing
  14
- Meridian Link
  14
- Meridian 1 Utilities
  14
- Application Module Hardware Components
  16
- IPE Module Hardware Components
  23
  - Smm167
    23
  - IPE Module Faceplate
    23
  - Tape Drive
    25
  - Disk Drive
    25
  - I/O Connectors
    25
- Application Module and IPE Module Utilities
  26
  - Logging in
    26
  - The Ccrusr Function
    27
  - The Maint Function
    27
  - The Mlusr Function
    27
  - The Trmcnfg Function
    28
- Advanced Maintenance
  28
Chapter 2: Application Module Commands

29
Chapter 3: Link Maintenance Commands

99
- Using Link Maintenance Commands
  100
  - Command Format
    100
- Link Control Commands
  105
  - Enable Link
    105
  - Disable Link
    105
- Link Status Commands
  106
  - Status Link
    106
  - Get Links
    106
- Link Configuration Commands
  108
  - Display Linkctl
    108
  - Change Linkctl
    109
  - Read Linkctl
    112
  - Save Linkctl
    113
  - Display Link
    114
  - Change Link
    116
  - Save Link
    126
  - Read Link
    127
- Link Statistics Command
  128
- Meridian Link Messages
  131
  - Message Types
    131
  - Message Names
    131
  - Specifying Message Types in Commands
    131
- Association Services Commands
  132
  - Get Associations
    132
  - Get Directory Numbers
    133
  - Get Resource
    134
  - Message Statistics
    135
  - Filter Commands
    138
  - Record Commands
    141
Chapter 10 : Index 483

142
- Set Record
  142
- Monitor Commands
  145
- Traffic Commands
  149
- Link Tracing Commands
  153
  - Trace Link
    153
  - Trace Main
    153
  - Untrace Link
    154
  - Untrace Main
    154
- Link Testing Commands
  157
  - Continuity Test
    157
  - Loopback Test
    158
- File Viewing Commands
  162
  - View
    162
  - Viewlog
    163
- Miscellaneous Commands
  164
  - Exit
    164
  - Quit
    164
  - Help
    164
  - Version
    167
Chapter 4: Diagnosing Faults

169

Advertisement

Nortel Meridian 1 PC Console Interface Unit Upgrade Manual

Nortel Meridian 1 PC Console Interface Unit Upgrade Manual (286 pages)

81C IGS to CS 1000M MG CP PII FNF Upgrade

Brand: Nortel | Category: PBX | Size: 2.86 MB

Table of Contents

Revision History
3
Table of Contents
5
Finding the Latest Updates

9
On the Nortel Web Site

9
How to Get Help

11
System Information

13
- Subject
  13
- Applicable Systems
  14
- Intended Audience
  16
- Conventions
  16
- NTP Feedback
  16
- Related Information
  17
Preparing and Planning for the Upgrade

21
Contents

21
- Introduction
  22
- Planning
  23
- Upgrade Checklists
  24
- Preparing
  24
- Identifying the Proper Procedure
  25
- Connect a Terminal
  25
- Printing Site Data
  26
- Performing a Template Audit
  29
- Backing up the Database (Data Dump and ABKO)
  30
- Identifying Two Unique IP Addresses
  34
- Checking Requirements for CNI to 3PE Cables (NTND14)
  34
Performing the Upgrade

35
- Contents
  35
- Introduction
  35
- Reviewing Upgrade Requirements
  39
- Upgrading Core 1
  46
- Upgrading Core 0
  109
- Making the System Redundant
  166
- Completing the CP PII Upgrade
  167
Installing a Signaling Server

175
- Contents
  175
- Introduction
  176
- Readiness Checklist
  177
- Installing the CP PM Signaling Server Hardware
  179
- Connections
  203
- Installing the Signaling Server Software
  213
- Installing the Software
  214
- First Boot of a New Nortel CP PM Signaling Server
  240
- Unpacking Help Files for Virtual Terminal Emulator
  259
- Logging in to the Signaling Server
  259
- Verifying a Successful Configuration
  261
- Testing the Leader Signaling Server
  261

Nortel Meridian 1 PC Console Interface Unit Implementation Manual

Nortel Meridian 1 PC Console Interface Unit Implementation Manual (210 pages)

Meridian Integrated Conference Bridge

Brand: Nortel | Category: PBX | Size: 2.95 MB

Table of Contents

Revision History
5
Table of Contents
7
About this Document

9
- Related Information
  12
Product Description

15
- Purpose
  15
- MICB Description
  15
- Hardware Overview
  19
- MICB Operation
  24
Engineering Guidelines

31
- Purpose
  31
- System Requirements
  31
- System Compatibility
  33
- Automatic Call Distribution Resource Allocation
  33
- LAN Configuration
  35
Installation and Configuration

41
Browser User Interface

77
- Purpose
  77
- Overview
  77
- Scheduling BUI
  83
- Chairperson Operations
  93
- Administration BUI
  98
Telephone User Interface

127
- Purpose
  127
- Overview
  127
- TUI Operation During an Active Conference
  128
- TUI Services
  138
Maintenance

143
- Maintenance Overview
  143
- Purpose
  143
- Diagnostic Tools
  145
- CLI Command Summary
  149
- MICB Fault Isolation and Correction
  152
- Error Message Handling
  154
- Backup and Restore Procedures
  158
Reports

165
- Overview
  165
- Purpose
  165
- Short Connection Report
  167
- Meetings Log Report
  168
- Overbooking Report
  170
- Billing Report
  172
- Maintenance (Error) Report
  179

Nortel Meridian 1 PC Console Interface Unit Overview Manual

Nortel Meridian 1 PC Console Interface Unit Overview Manual (35 pages)

Pre-Installation

Brand: Nortel | Category: PBX | Size: 0.9 MB

Table of Contents

Revision History
3
Table of Contents
5
Chapter 1: About this Guide

7
- Where to Start
  7
- Denan Regulatory Compliance (Japan Only)
  7
Chapter 2: Pre-Installation Activities and Checklists

9
- Required Tools
  9
- Required Documents
  9
- Installation Checklists
  10
  - Site Inspection Checklist
    10
  - Site Preparation
    10
  - Pre-Installation Checklist
    11
Chapter 3: Installation Task Overview

13
Appendix A: Installing HMS 400 in Place of Meridian Mail HVS

15
- Programming Ports on the CS1000
  15
- Feature Differences between HMS and HVS
  15
Appendix B: Post-Installation Tracking and Testing

19
- Site Identification
  19
- General System Information
  19
- HMS400 Information
  20
  - Channel Extension Numbers (DN)
    20
- M1 Programming Check
  20
- Guest Voicemail Test Script
  21
- Check in
  22
- Check out
  22
- Leave & Retrieve Voice / Text Message
  23
- Guest Mailbox Features
  26
- Office Voicemail Test Script
  26
- Auto Wakeup Test Script
  27
- Minibar Entry System
  28
- Auto Attendant Test Script
  29
- Telephone UI Menu
  31
- Room Status Test Script
  31
- Sign off
  32

Nortel Meridian 1 PC Console Interface Unit Quick Reference Manual

Nortel Meridian 1 PC Console Interface Unit Quick Reference Manual (4 pages)

Meridian 1 PC Console Interface Unit

Brand: Nortel | Category: Telephone Accessories | Size: 0.08 MB

Nortel Meridian 1 PC Console Interface Unit Release Note

Nortel Meridian 1 PC Console Interface Unit Release Note (3 pages)

CSQI/CSQO prompts modified in LD 17

Brand: Nortel | Category: PBX | Size: 0.08 MB

Advertisement

Related Products

Nortel Categories

Telephone

Switch

Switch Software Server

More Nortel Manuals