Nortel Meridian 1 Description, Installation And Operation

Nortel Meridian 1 Description, Installation And Operation

Internet telephony gateway (itg) line 1.0/ip telecommuter
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Meridian 1
Meridian Internet Telephony Gateway
(ITG) Line 1.0/IP Telecommuter
Description, Installation and Operation
Document Number: 553-3001-119
Document Release: Standard 2.00
Date: April 2000
Year Publish FCC TM
Copyright © 1999–2000 Nortel Networks
All Rights Reserved
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC rules and the radio
interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
SL-1 and Meridian 1 are trademarks of Nortel Networks.
ITG Line 1.0/IP Telecommuter Description, Installation and Operation

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Summary of Contents for Nortel Meridian 1

  • Page 1: Install The Ip Line Cards In The Meridian

    All Rights Reserved Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC rules and the radio interference regulations of Industry Canada.
  • Page 3 Page 3 of 262 5HYLVLRQ#KLVWRU\ $SULO#5333 Standard 2.00. This is a global document and is up-issued for X11 Release 25.0x. Document changes include removal of: redundant content; references to equipment types except Options 11C, 51C, 61C, and 81C; and references to previous software releases.
  • Page 4 Page 4 of 262 553-3001-119 Standard 2.00 April 2000...
  • Page 5: Table Of Contents

    Meridian 1 ........
  • Page 6 ITG shell command-line interface ......Meridian 1 system management commands....
  • Page 7 Contents Page 7 of 262 Measuring end-to-end packet loss ......Recording routes ........Adjusting ping measurements .
  • Page 8 Add IP Line cards to the node ......Install the IP Line cards in the Meridian 1 ..... .
  • Page 9 RM356 modem router manager menu (application notes on Meridian 1 E-LAN installation) ..Administration ......157 Basic interface of common MAT ITG windows .
  • Page 10 Display the Gatekeeper Properties ......Meridian 1 system commands - LD 32 ......
  • Page 11 Contents Page 11 of 262 Prevent ground loops on connection to external customer LAN equipment ....... NTAG81CA maintenance cable description .
  • Page 12 Page 12 of 262 Contents 553-3001-119 Standard 2.00 April 2000...
  • Page 13: About This Document

    About this document This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described is supported in your area. This document provides information on the Meridian Internet IP Telecommuter and IP Line card products.
  • Page 14 Page 14 of 262 About this document 553-3001-119 Standard 2.00 April 2000...
  • Page 15: Description

    H.323 IP Telecommuter clients, and the telephone sets and trunks behind the Meridian 1 in the enterprise network are supported. In addition, a subset of the Meridian 1 set features, such as Conference, Transfer, Hold and Message Waiting Notification are available to the H.323 IP clients, much like a regular digital set behind the Meridian 1.
  • Page 16: Ip Line Card Gateways

    IP Line card Gateways Gateways in the system contain two interfaces: one interface to the Meridian 1, and the other is an H.323 interface to the IP network. The Gateway provides the necessary conversion for both call signaling and voice stream/packets across the two interfaces. IP Line cards provide the Gateway functionality.
  • Page 17 Description Page 17 of 262 Figure 1 IP Telecommuter system architecture 0HULGLDQ4 0HULGLDQ4 00&6 00&6 QRUWKHUQ WHOHFRP QRUWKHUQ WHOHFRP &RUSRUDWH 7HOHSKRQH H .323 C lient 1HWZRUN +H1J1#(61, 00&6 00&6 G atekeeper /& QRUWKHUQ WHOHFRP H .323 C lient 0HULGLDQ4 QRUWKHUQ WHOHFRP 0HULGLDQ4 (QWHUSULVH#...
  • Page 18 Page 18 of 262 Description Figures 2 through 5 show four possible IP Telecommuter configurations.. Figure 2 Multi-zone, two subnets, and central management ,3#7HOHFRPPXWHU 86%#3KRQH26RIW#3KRQH#&OLHQW 5HPRWH#$FFHVV ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 0RGHP ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 3671 0RGHP#5RXWHU +1HWJHDU#50689, 0DQDJHPHQW#/$1+(0/$1, 0DQDJHPHQW#/$1+(0/$1, =RQH#5 5HPRWH =RQH#4 #$FFHVV #6HUYHU...
  • Page 19 Description Page 19 of 262 Figure 3 Multi-zone, two subnets, and local management ,3#7HOHFRPPXWHU 86%#3KRQH26RIW#3KRQH#&OLHQW 5HPRWH#$FFHVV ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 0RGHP ,3#7HOHFRPPXWHU #0$7#3& ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 0RGHP 3671 0RGHP#5RXWHU +1HWJHDU#50689, 0RGHP#5RXWHU +1HWJHDU#50689, 0DQDJHPHQW#/$1+(0/$1, 0DQDJHPHQW#/$1+(0/$1, =RQH#5 5HPRWH =RQH#4 #$FFHVV #6HUYHU & & &...
  • Page 20 Page 20 of 262 Description Figure 4 One zone, one subnets, and local management ,3#7HOHFRPPXWHU 86%#3KRQH26RIW#3KRQH#&OLHQW 5HPRWH#$FFHVV ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 0RGHP ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 3671 0RGHP#5RXWHU+1HWJHDU#50689, 0DQDJHPHQW#2#9RLFH#/$1#(0/$1#2#70/$1 & & & 5HPRWH#$FFHVV#6HUYHU 04#&RUH 5RXWHU (QWHUSULVH#/$1#+&0/$1#, 8860<58: 553-3001-119 Standard 2.00 April 2000...
  • Page 21 Description Page 21 of 262 Figure 5 One zone, two subnets, and local management ,3#7HOHFRPPXWHU 86%#3KRQH26RIW#3KRQH#&OLHQW 5HPRWH#$FFHVV ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 0RGHP ,3#7HOHFRPPXWHU #0$7#3& 0RGHP 3671 0RGHP#5RXWHU +1HWJHDU#50689, 0DQDJHPHQW#/$1+(0/$1, 5HPRWH#$FFHVV#6HUYHU & & & ,3/&#70#/$1 04#&RUH )LUHZDOO 5RXWHU 5RXWHU (QWHUSULVH#/$1#+&0/$1#, 8860<58; ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 22: Ip Telecommuter Multi-Zone Architecture

    H.323 client A in zone 1 calls H.323 client B in zone 2, the calls are routed through the Meridian 1 in zone 1 and the Meridian 1 in zone 2. Communication across the two zones have two alternative paths: one via IP trunk (path a ->...
  • Page 23 Description Page 23 of 262 Figure 6 IP Telecommuter multi-zone architecture 00&6 Z on e 1 IT G IP L ine IT G IP Tru nk QRUWKHUQ WHOHFRP M eridian 1 H .323 C lient A b2, c2 C orp orate C orp orate E S N IP n etw ork...
  • Page 24: Applicable Systems

    Page 24 of 262 Description Applicable systems The IP Telecommuter is available for Meridian 1 options 11C, 51C, 61C, 81 and 81C systems running X11 release 22 or later software. System requirements IP Telecommuter requires X11 release 22 or later software. X11 release 22 or later software is required for the Flexible Voice/Data TN feature to support all 24 ports.
  • Page 25: List Of Ip Telecommuter Components

    Management, and IP Telephony Gateway applications, is a pre-requisite and must be ordered separately. Table 2 List of IP Telecommuter components for CISPR Class A/North America orderable through the Meridian 1 Price Book Component Code IP Telecommuter System Package (NT8R16BB IP Line...
  • Page 26 Page 26 of 262 Description Table 3 Other IP Telecommuter components orderable in North America Component Code Liberation CTI headsets (ordered through Nortel NTA149BN Networks’ Meridian Business Sets catalog). A0757154 M9617 USB Telephone sets for use with IP NT2N49AAAA/A0774004 Telecommuter (ordered through Nortel’s Chameleon Grey Consumer/Business Telephone catalog).
  • Page 27 Description Page 27 of 262 Table 4 List of IP Telecommuter components for CISPR Class B orderable through the European Meridian 1 Price Book Component Code Meridian Integrated IP Telephony Gateway IP P0905051 Telecommuter NTP Meridian Integrated IP Telephony Gateway IP...
  • Page 28: Ip Line Card Functional Description

    Page 28 of 262 Description IP Line card functional description Card Roles The three major card roles are: • active leader: performs IP address assignment, interfaces with MAT, and performs Gatekeeper and Gateway functions. • backup leader: acts as a Gateway that monitors the heartbeat of active leader, and will take over the active leader functions if the active leader fails.
  • Page 29 These address translation databases are then used by the Gatekeeper to perform address translation whenever a call is made from the Meridian 1 to an IP client, from an IP client to the Meridian 1, or from an IP client to an IP client.
  • Page 30 Page 30 of 262 Description The value of Time To Live that is specified for the Gatekeeper provides the duration of the Registration. Admission Admission occurs when a client or Gateway attempts to make a call. The Gatekeeper authenticates the Clients and Gateways involved. Admission occurs between both the originating and terminating sides and the Gatekeeper per H.323.
  • Page 31: Ip Address Distribution

    Description Page 31 of 262 Gatekeeper Fallover Both the active leader and backup leader run the Gatekeeper software. When the backup leader takes over for the active leader upon failure of the active leader heartbeat, the Gatekeeper on the backup leader takes over for the Gatekeeper on the active leader.
  • Page 32: Non-Standard Messaging

    Page 32 of 262 Description Figure 7 Gatekeeper Table file format #this is the gatekeeper config file gkonoff,1 clientttl,120 gatewayttl,120 pwd,tn,5000,password,1 pwd,tn,5001,password,1 [...] pwd,tn,5017,password,1 • URQ (Unregister) timeout • URQ (Unregistration Request) attempted • ARQ (Admission Request) attempted • ACF (Admission Confirm) completed •...
  • Page 33: Password Changing And Authentication

    Description Page 33 of 262 Password Changing and Authentication The Gatekeeper allows Clients to change their password by sending an encrypted message which includes the new password, encrypted with the old password. The Gatekeeper is then able to authenticate the new password by decrypting the message with the old password.
  • Page 34: Ip Line Card Physical Description

    Page 34 of 262 Description IP Line card physical description The IP Line cards plug into the IPE shelf. Each IP Line card supports 24 configurable TNs. Each IP Line card takes up 2 card slots. EMC limits the amount the number of IP Line cards that can be installed in the IPE module, or Option 11C system.
  • Page 35 Description Page 35 of 262 CAUTION The PCI Interconnect Board is polarity sensitive, and is not physically keyed. There is an “M/B” marking on the PCI Interconnect Board and an arrow that should point toward the motherboard. Inserting the PCI Interconnect Board in the wrong way may cause damage.
  • Page 36 Page 36 of 262 Description Figure 9 shows a faceplate view of the IP Line card: Figure 9 IP Line card faceplate 9RLFH (WKHUQHW#9RLFH#3RUW 17;54:$% ,3/& 0DLQWHQDQFH#/(' 5HVHW#6ZLWFK 5HVHW (WKHUQHW#$FWLYLW\#/(' 7\SH# ,,,# 3&# FDUG# VORW +$7$#'ULYH#$=, 7#&KDUDFWHU#/('#0DWUL[#'LVSOD\ 56565#0DLQWHQDQFH#3RUW ,QERDUG= #0#7\SH#,,,#3&#FDUG#VORW#+$7$#'ULYH#%=, #0#2QERDUG#)ODVK#'ULYH#&= 8860<594 553-3001-119 Standard 2.00 April 2000...
  • Page 37 Security Device in order to transfer it to a spare card when replacing a failed card. When the Security Device is installed, the Nortel logo faces outward. Figure 10 shows the Security Device. Figure 11 shows the location of the...
  • Page 38 Page 38 of 262 Description Figure 11 IP Line card Security Device location - beneath the daughterboard 6HFXULW\#'HYLFH ZLWK#WDE 3URFHVVRU 3&#FDUG )ODVK#+$=, 3&#FDUG )ODVK#+%=, 8860<596 553-3001-119 Standard 2.00 April 2000...
  • Page 39: Oa&M

    The IP Telecommuter OA&M access is provided through three different means: the MAT "ITG M1 IP Lines" application, the ITG shell command-line interface, and existing Meridian 1 system management interfaces. MAT "ITG M1 IP Lines" application A MAT PC with the MAT "ITG M1 IP Lines" application is used to perform IP Line card maintenance and administration functions.
  • Page 40: Itg Shell Command-Line Interface

    Leader 0 IP Line card during ITG node installation. Also, certain ITG administration, maintenance, and file transfer commands are available. A list of ITG shell commands and Meridian 1 system commands is described in “Maintenance” on page 207.
  • Page 41: Meridian 1 System Management Commands

    You must configure the IP Line using the appropriate Meridian 1 service change overlay, as described in the Installation and configuration section. The IP Line card will appear to the Meridian 1 as an XDLC line card, and use the same card LAN ID as an XDLC card (see Figure 12).
  • Page 42 Page 42 of 262 Description 553-3001-119 Standard 2.00 April 2000...
  • Page 43: Emc Compliance

    Class A/Class B types of cards. 0HULGLDQ#4#/DUJH#6\VWHPV There are no EMC provisioning restrictions in Meridian 1 Large Systems on ITG Line cards and Trunk cards for either CISPR Class A or CISPR Class B. 0HULGLDQ#4#2SWLRQ#44&...
  • Page 44: Ip Telecommuter Engineering Guidelines

    It is very important to use the mounting screw provided on the top of the 25- pair amphenol connector to secure the NTMF94DA cable to the Meridian 1. The NTMF94DA cable provides a shielded RJ45 to RJ45 coupler at the end of both its E-LAN and T-LAN interfaces.
  • Page 45 IP Telecommuter Engineering Guidelines Page 45 of 262 )LJXUH#46 170)<7'$#PDQDJHPHQW#SRUW/#YRLFH#SRUW#DQG#VHULDO#,22#FDEOH#+ODUJH#V\VWHP 0RXQWLQJ#6FUHZ 6KLHOGHG#5-078#&DEOH 6KLHOGHG#5803DLU $PSKHQRO#&RQQHFWRU 6KLHOGHG#5-78 0DWLQJ#&RXSOHU To Hub )HUULWH# 7R#+XE <#3LQ#'06XE )HPDOH Note: Refer to “I/O, maintenance and extender cable description” on page 247 for more details on cables. ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 46 Page 46 of 262 IP Telecommuter Engineering Guidelines )LJXUH#47 ,22#FDEOLQJ#IRU#17;54:$%#,3#/LQH#FDUG#0##LQ#0HULGLDQ#4#2SWLRQ#44& Meridian 1 9RLFH System Power MM1 MM2 MM3 7R#D#77<# 2QH#17$*;4&$#0DLQWHQDQFH#FDEOH#IURP WKH#,7*#FDUG#IDFHSODWH#WR#D#77<1# 7R#WKH#(0/$1# 7R#WKH#70/$1# 7R#D#77<#+DOWHUQDWH#FRQQHFWLRQ, 2QH#170)<7'$#RSWLRQ#44&#(WKHUQHW#FDEOH#IURP WKH#,22#EDFNSODQH#WR#WKH#(0/$1#DQG#70/$11# 553-9268 553-3001-119 Standard 2.00 April 2000...
  • Page 47: Shielded Category 5 Cable For External Ip Line Card Lan Connections

    (Option 11C) or I/O panel (Large Systems) to the customer’s hub or router. Ground the cable shields at one end only - either at the Meridian 1 I/O panel connector or at the hub, but not at both ends.
  • Page 48 Page 48 of 262 IP Telecommuter Engineering Guidelines 7DEOH#4 170)<7'$#FDEOH#FRQQHFWLRQV ,22#3DQHO=#34 6LJQDO#1DPH 35/#36/37 &RORU 34054 %6287%0 3505 34055 %'75%0 3507 *5((1 6*51' 3508 %52:1 34078 %6,1%0 3506 %/8( 34079 %'&'%0 3504 25$1*( 3407: %'65%0 3509 <(//2: 34058 6+/'#*51' 34083 6+/'#*51' 3404;...
  • Page 49: Network Engineering Overview

    1HWZRUN#HQJLQHHULQJ#RYHUYLHZ Traditionally Meridian 1 networks rely on voice services such as LEC and IXC private lines. With ITG technology, the Meridian 1 can now choose a new kind of delivery mechanism, one that uses packet-switching over a data network, specifically a corporate intranet. The role of the IP Line Card in this regard is essentially to convert steady data stream digital voice into fixed-length IP packets, and vice versa.
  • Page 50 Page 50 of 262 IP Telecommuter Engineering Guidelines )LJXUH#48 04#,3#7HOHFRPPXWHU#1HWZRUN 0HULGLDQ4 0HULGLDQ4 00&6 00&6 QRUWKHUQ WHOHFRP QRUWKHUQ WHOHFRP &RUSRUDWH 7HOHSKRQH H .323 C lient 1HWZRUN +H1J1#(61, 00&6 00&6 G atekeeper /& QRUWKHUQ WHOHFRP H .323 C lient 0HULGLDQ4 QRUWKHUQ WHOHFRP 0HULGLDQ4 (QWHUSULVH# ,QWUDQHW2:$1...
  • Page 51 • Forecast IP Telecommuter traffic. The technician must estimate the amount of traffic that the Meridian 1 system will process via the IP telephony network. This will place a traffic load on the LAN to which the Meridian 1 and its IP Line Cards are connected.
  • Page 52 Page 52 of 262 IP Telecommuter Engineering Guidelines )LJXUH#49 04#,3#7HOHFRPPXWHU#*DWHZD\#0XOWL0]RQH#$UFKLWHFWXUH 00&6 Z one 1 IT G IP L ine IT G IP Trunk QRUWKHUQ WHOHFRP M erid ian 1 b 2, c2 H .3 23 C lient A C orporate C orporate E S N IP netw ork...
  • Page 53: And Management

    IP Telecommuter Engineering Guidelines Page 53 of 262 6HWWLQJ#XS#D#V\VWHP#ZLWK#VHSDUDWH#VXEQHWV#IRU#YRLFH #DQG#PDQDJHPHQW It is highly recommended that the customer place the voice and management LANs on separate dedicated subnets, separated by a router. The ITG cards have two Ethernet ports per card, so the ITG system can support two different networks for the voice interface (Telephony LAN or T-LAN) and management interface (Embedded LAN, or E-LAN) connections.
  • Page 54: Single Subnet Option For Voice And Management

    IP network is most likely at a Remote Access Server/Router or the router directly connected to the T-LAN of Meridian 1 ITG. The impact of the call will be calculated for the T-LAN only. We will assume that it does not use the intranet of an enterprise (if it has one).
  • Page 55 IP Telecommuter Engineering Guidelines Page 55 of 262 To calculate the bandwidth requirements of a route, the total route traffic after having been divided by 36, should be multiplied by the bandwidth usage per port to obtain the data rate requirement of that route. All traffic data should be based on busy hour requirements.
  • Page 56: Input/Output Of Traffic Engineering

    IPE shelf of 16 slots. Therefore, a maximum of 8 ITG Line Cards per shelf are allowed. The ITG Line Card will appear to the Meridian 1 as an XDLC Line Card. Each port is associated with one H.323 Client, hence an ITG Line Card can support 24 registered H.323 Clients.
  • Page 57 IP Telecommuter Engineering Guidelines Page 57 of 262 Due to the capacity limitation of an ITG Line Card processor, a card can process 15 simultaneous calls with minimum packet delay or loss. To protect QoS of calls in progress, when the 16th call comes in, it will be blocked and not allowed into the system under the flow control rule implemented in the ITG software.
  • Page 58 Page 58 of 262 IP Telecommuter Engineering Guidelines :$1#(QJLQHHULQJ#3URFHGXUH • Obtain total subnet traffic: Number of clients*CCS/client • Convert to erlangs: total CCS/36 • Find WAN kbps number from bandwidth table • Bandwidth per subnet: total erlangs*WAN kbps • Adjust for traffic peaking by *1.3 •...
  • Page 59: Performance Evaluation And Enhancement

    IP Telecommuter Engineering Guidelines Page 59 of 262 Bandwidth to subnet B with 30% peaking = 93*1.3 = 120.9 kbps Bandwidth to subnet C with 30% peaking =18.6*1.3 = 24.18 kbps If the WAN is known to be an ATM network (AAL1), the estimated bandwidth requirements are: Bandwidth to subnet A with ATM overhead =72.54*1.2 = 87.0 kbps Bandwidth to subnet B with ATM overhead = 120.9*1.2 = 145.1 kbps...
  • Page 60: Estimating Network Loading Due To Ip Telecommuter Traffic

    Page 60 of 262 IP Telecommuter Engineering Guidelines The next step is to find out the current utilization of those links. Note the reporting window that appears in the link utilization report. For example, the link utilization may be averaged over a week, a day, or one hour. In order to be consistent with the dimensioning considerations, obtain the busy period (e.g.
  • Page 61: Remote Access Server

    IP Telecommuter Engineering Guidelines Page 61 of 262 )LJXUH#4; $Q#([DPSOH#RI#DQ#,QWUDQHW#ZLWK#6XEQHWZRUNV H .323 C lient 00&6 Gatekeeper /& QRUWKHUQ WHOHFRP H .323 C lient 0HULGLDQ4 ,3#/LQH#FDUG#QRGH4 6XEQHW (QWHUSULVH# ####$ ,QWUDQHW2:$1 0HULGLDQ +&RUSRUDWH#,3#QHWZRUN, 0DLO 6XEQHW 6XEQHW H .323 C lient ####% ####& Remote Access Server/Router H .323 C lient...
  • Page 62: Decision: Sufficient Capacity

    Page 62 of 262 IP Telecommuter Engineering Guidelines Suppose the intranet has a topology as shown in Figure 18, and the technician wants to predict the amount of traffic between the IP Telecommuter node and corporate intranet. From the IP Telecommuter Traffic Engineering section and traceroute measurements, traffic between IP Telecommuter node and subnet A, IP Telecommuter node and subnet B, and IP Telecommuter node and Router/Server C are collected.
  • Page 63: Insufficient Link Capacity

    IP Telecommuter Engineering Guidelines Page 63 of 262 Some network management systems have network planning modules that compute network flows in the manner just described. These modules provide more detailed and accurate analysis as they can take into account actual node, link and routing information.
  • Page 64 Page 64 of 262 IP Telecommuter Engineering Guidelines &ULWHULD (QG0WR0HQG#SDFNHW#GHOD\= • Packet delay is the point to point one-way delay between the time a packet is sent to the time it is received at the remote end. It comprises of delays at the ITG node and WAN route.
  • Page 65: Destination Types

    IP Telecommuter Engineering Guidelines Page 65 of 262 'HVWLQDWLRQ#7\SHV 7R#D#5HPRWH#$FFHVV#6HUYHU This configuration is applicable when a remote H.323 Client originates the call from a PSTN. Its entry point to the intranet is through a Remote Access Server/Router. The ping host should target this Server/Router for delay measurement.
  • Page 66 Page 66 of 262 IP Telecommuter Engineering Guidelines 68 bytes from (10.3.2.7): icmp_seq=0 ttl=225 time=94ms 68 bytes from (10.3.2.7): icmp_seq=0 ttl=225 time=112ms 68 bytes from (10.3.2.7): icmp_seq=0 ttl=225 time=97ms --- ITG_Node1 PING Statistics --- 8 packets transmitted, 8 packets received, 0% packet loss round-trip (ms) min/avg/max = 94/96/112 The round trip time ( rtt ) is indicated by the time...
  • Page 67 IP Telecommuter Engineering Guidelines Page 67 of 262 Delay characteristics vary depending on the site pair and the time-of-day. A “site pair” is defined as the measurement between the host ITG and the remote subnet served by a remote access server or router (for example, ITG to subnet A in Figure 18).
  • Page 68 Page 68 of 262 IP Telecommuter Engineering Guidelines The traceroute program can also be used to verify whether routing in the intranet is symmetric or not for each of the source-destination pairs. This can be done using the -g loose source routing option, as illustrated in the following command syntax: itg_node1 % traceroute -g subnetA itg_node1...
  • Page 69 IP Telecommuter Engineering Guidelines Page 69 of 262 /DWH#SDFNHWV Packets that arrived outside of the window allowed by the jitter buffer are discarded by the ITG. To determine which ping samples to ignore, first calculate the average one-way delay based on all the samples. Then add 500 ms to that.
  • Page 70 Page 70 of 262 IP Telecommuter Engineering Guidelines In order to offer good voice quality, the technician should keep the network σ operating region within a “Good” or “Excellent” QoS level. Mean If the expected QoS levels of some or all routes fall short of being “Good”, the technician will need to evaluate the options and costs for upgrading the intranet.
  • Page 71 IP Telecommuter Engineering Guidelines Page 71 of 262 1HWZRUN#)LQH0WXQLQJ There are a number adjustments can be made to fine-tune the network and to improve its QoS. Here are some practical approaches. 5HGXFLQJ#GHOD\V In this and the next few sections, the guidelines explore different ways of cutting down one-way delay and packet loss in the IP telephony network.
  • Page 72 5HGXFLQJ#KRS#FRXQW The IP Line card nodes must be connected to the intranet so as to minimize the number of router hops between the Meridian 1 systems, assuming adequate bandwidth on the WAN links for the shorter route. This will reduce the fixed and variable IP packet delay, and improve the Voice over IP Quality of Service.
  • Page 73 IP Telecommuter Engineering Guidelines Page 73 of 262 5HGXFLQJ#SDFNHW#HUURUV Packet errors in intranets are generally correlated with congestion somewhere in the network. Bottleneck links tend to be where the packet errors are high because packets get dropped when they arrive faster than the link can transmit them.
  • Page 74 Page 74 of 262 IP Telecommuter Engineering Guidelines $GMXVWLQJ#MLWWHU#EXIIHU#VL]H The jitter buffer parameters directly affect the end-to-end delay. Lowering the voice playout settings decreases one-way delay, but this comes at the expense of giving less waiting time for voice packets that arrive late. The jitter buffer size is adjustable through the MAT input.
  • Page 75 IP Telecommuter Engineering Guidelines Page 75 of 262 When an intranet takes on a real-time service, the users of that service will impose additional QoS objectives in the intranet; some of these targets may be less stringent compared with those imposed by current services, while other targets would be more stringent.
  • Page 76 Page 76 of 262 IP Telecommuter Engineering Guidelines In most corporate environments, the intranet primarily supports data and other services. When planning to offer voice services over the intranet the technician needs to assess the following: • Are there existing QoS mechanisms? What kind? The IP Telecommuter traffic should take advantage of established mechanisms if possible.
  • Page 77 It is assumed that the customer’s organization already has processes to monitor, analyze, and re-design both the Meridian 1 network and the corporate intranet so that both networks continue to conform to internal quality of service standards.
  • Page 78 Page 78 of 262 IP Telecommuter Engineering Guidelines )LJXUH#4< 4R6#OHYHOV#ZLWK#*1:5<$%#FRGHF 426#OHYHOV#ZLWK#*1:5<$#FRGHF <33 3RRU )DLU *RRG ([FHOOHQW 3DFNHW#ORVV#+(, 553-9274 ,QWUDQHW#4R6#PRQLWRULQJ In order to monitor the one-way delay and packet loss statistics, a delay and route monitoring tool such ping and traceroute need to be installed on the T-LAN of the IP Telecommuter site.
  • Page 79 IP Telecommuter Engineering Guidelines Page 79 of 262 At the end of the month, the technician can analyze each remote subnet QoS based of information summarized in Table 5. Fill Table 5 with measurements between the remote access server or PCs and the IP Line card, or between the PCs and the card.
  • Page 80 To limit the size of this table, the packet loss and one-way delay values are tabulated in increments of 1% and 10ms respectively. Nortel Networks has applied for a patent on the techniques used to determine and apply the information in this table.
  • Page 81 IP Telecommuter Engineering Guidelines Page 81 of 262 7DEOH#9 4R6#EDVHG#RQ#LQWUDQHW#PHDVXUHPHQWV 3DFNHW# 2QH0ZD\# 4RV#OHYHO ORVV#+(, GHOD\#+PV, *1:5<#$% 5;30633 JRRG 6430653 JRRG 6630843 IDLU 85308;3 IDLU 830583 JRRG JRRG 5:30793 IDLU 7:307<3 IDLU 830533 JRRG 5430573 JRRG 58306<3 IDLU 7330773 IDLU 8304;3 JRRG 4<30543 JRRG...
  • Page 82 Page 82 of 262 IP Telecommuter Engineering Guidelines 7DEOH#9 4R6#EDVHG#RQ#LQWUDQHW#PHDVXUHPHQWV 3DFNHW# 2QH0ZD\# 4RV#OHYHO ORVV#+(, GHOD\#+PV, *1:5<#$% 8305<3 IDLU 6330653 IDLU < 8305:3 IDLU < 5;30633 IDLU 830593 IDLU 5:305;3 IDLU 830583 IDLU 59305:3 IDLU 830563 IDLU 5730593 IDLU 830563 IDLU 5730583 IDLU 830543...
  • Page 83 IP Telecommuter Engineering Guidelines Page 83 of 262 ,QWHUQHW#SURWRFROV#DQG#SRUWV The following IP applications and protocols are used, and must be transmitted across the customers intranet by all IP routers and other network equipment. ,7*#0DQDJHPHQW#3URWRFROV IP Telecommuter uses the "well-known" UDP and TCP port numbers for SNMP, Telnet, and FTP, i.e.
  • Page 84 Page 84 of 262 IP Telecommuter Engineering Guidelines 553-3001-119 Standard 2.00 April 2000...
  • Page 85 Page 85 of 262 ,3#7HOHFRPPXWHU#&OLHQW The IP Telecommuter Client is the H.323 desktop application or client, used in the IP Telecommuter product. It provides users with the functionality of a desktop telephone with which they can access the voice network from any point of presence on their enterprise intranet.
  • Page 86 Page 86 of 262 IP Telecommuter Client ,3#7HOHFRPPXWHU#ZLWKRXW#86%#VHW • Headset • Pentium 150 MHz or higher multimedia PC • Windows 95/98 or Windows NT operating system • Full duplex soundcard • 32 MB RAM • 10 MB free disk space •...
  • Page 87 )HDWXUH#VXPPDU\ 9RLFH#FDOOLQJ Calls can be placed both from the IP Telecommuter client to the Meridian 1 and from the Meridian 1 to the IP Telecommuter client. 6HW#IHDWXUHV The IP Telecommuter Client has access to the following Meridian 1 telephone features: Conference, Transfer, and Hold.
  • Page 88 Page 88 of 262 IP Telecommuter Client $XWKHQWLFDWLRQ When the IP Telecommuter Client starts up the user will be asked to enter their authentication password. The client must be authenticated by the ITG Line card Gatekeeper before being allowed to log onto the voice network. When a call is made or answered, an authentication check is also performed.
  • Page 89 IP Telecommuter Client Page 89 of 262 8VHU#,QWHUIDFH#GHVFULSWLRQ Figure 20 shows the IP Telecommuter Client main window. User controls are labelled as described below. )LJXUH#53 ,3#7HOHFRPPXWHU#&OLHQW#PDLQ#ZLQGRZ Title Bar Menu Bar Toolbar •# Transfer •# Conference •# Volume Address Book Controls •# Redial Caller Name...
  • Page 90 Page 90 of 262 IP Telecommuter Client 553-3001-119 Standard 2.00 April 2000...
  • Page 91: Installation Summary

    Installation and configuration This chapter describes the installation and configuration of an ITG node on MAT and the Meridian 1. This installation assumes that MAT, including Alarm Management and the MAT ITG IP Telecommuter application has already been installed, that no IP Line cards have been installed so far in the new ITG node, and that the Engineering Guidelines section has been read and applied for the new IP Telephony network.
  • Page 92 — Upgrading IP Line card software (if required) page 127 Activate SNMP traps for IP Line cards page 131 Enable the IP Line cards via overlay 32 on Meridian 1 page 135 Make test calls to and from IP Telecommuter clients page 135...
  • Page 93: Create The Ip Line Card Installation Summary Sheet

    Meridian 1 system. IP information will normally be supplied by the customer’s IS department. Use of the Installation Summary Sheet (Table 7) will greatly facilitate entry of configuration data on MAT and Meridian 1. The MAC address is the Motherboard Ethernet address shown on the IP Line card faceplate.
  • Page 94 Page 94 of 262 Installation and configuration 7DEOH#: ,3#/LQH#FDUG#,QVWDOODWLRQ#6XPPDU\#6KHHW##+3DUW 5 RI 6, Site________________________M1 system_____________________M1 customer______ T-LAN Node IP address________________________SNMP Manager List IP addresses_________________________ T-LAN subnet mask___________________________T-LAN gateway__________________ E-LAN subnet mask__________________________E-LAN gateway________________________ E-LAN Management T-LAN Card MAC address Card role IP address Voice IP address index 553-3001-119 Standard 2.00 April 2000...
  • Page 95 Installation and configuration Page 95 of 262 7DEOH#: ,3#/LQH#FDUG#,QVWDOODWLRQ#6XPPDU\#6KHHW##+3DUW 6 RI 6, Site________________________M1 system_____________________M1 customer______ T-LAN Node IP address________________________SNMP Manager List IP addresses_________________________ T-LAN subnet mask___________________________T-LAN gateway__________________ E-LAN subnet mask__________________________E-LAN gateway________________________ E-LAN Management T-LAN Card MAC address Card role IP address Voice IP address index ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 96: Add An Itg Node On Mat Manually

    MAT IP Line PC by retrieving the configuration data from the existing ITG node. The site name, Meridian 1 system name, and Meridian 1 customer number must exist in the MAT Navigator before you can add a new ITG node. Only one ITG node can be added in the ITG IP Telecommuter application per Meridian 1 customer on a MAT Meridian 1 system.
  • Page 97 Installation and configuration Page 97 of 262 ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 98: Installation And Configuration

    Select the MAT site: MAT system, customer and Node Number from the pull-down menus. Note: The site name, Meridian 1 system name, and Meridian 1 customer number must exist in the MAT Navigator before you can add a new ITG node.
  • Page 99: Add Ip Line Cards To The Node

    Installation and configuration Page 99 of 262 Configure Network as described below: 127,&( It is strongly recommended that separate LANs (i.e, separate Ethernet broadcast domains) for the voice and management networks are used. If the same LAN is used for the voice and management networks, then all voice and management data goes through the management Ethernet interface.
  • Page 100 Page 100 of 262 Installation and configuration as the backup leader. MAT displays "enable:active" for Leader 0 and "enable:standby" for Leader 1 on the card state field. At other times, the leader card states may be reversed so that Leader 1 functions as the active leader and Leader 0 as the backup leader.
  • Page 101: Install The Ip Line Cards In The Meridian 1

    The IP Line cards that have been added in MAT should now be installed in the Meridian 1. IP Line cards require two card slots in the Meridian 1 IPE shelf, and may be installed in any position where there are two adjacent physical slots.
  • Page 102 Page 102 of 262 Installation and configuration systems, the IP Line card can be provisioned in the main or expansion cabinets. In an Option 11 main cabinet the IP Line card cannot be configured as an XDLC card in slots 9 or 10 if the Meridian Mail Card Option is present in card slot 10.
  • Page 103: Install Ip Line Card Ntmf94Da Cable

    Installation and configuration Page 103 of 262 Remove any existing I/O panel cabling associated with any card formerly installed in the selected card slot. Pull the top and bottom locking devices away from the IP Line card faceplate. Insert the IP Line card into the card guides and gently push it until it makes contact with the backplane connector.
  • Page 104: Install The Ntag81Ca Serial Cable

    Page 104 of 262 Installation and configuration You must use Shielded Category 5 cable to connect to the E-LAN, T-LAN ports on the NTMF94DA cable. To conduct a ground loop test, turn to page 250 and follow the test procedure. On large systems, connect the NTMF94DA E-LAN, T-LAN, and RS232 Serial Maintenance I/O cable to the I/O panel connector for the left hand card slot.
  • Page 105 Installation and configuration Page 105 of 262 )LJXUH#54 170)<7'$#(0/$1/#70/$1#DQG#VHULDO#FDEOH 0RXQWLQJ#6FUHZ 6KLHOGHG#5-078#&DEOH 6KLHOGHG#5803DLU $PSKHQRO#&RQQHFWRU 6KLHOGHG#5-78 0DWLQJ#&RXSOHU To Hub )HUULWH# 7R#+XE <#3LQ#'06XE )HPDOH )LJXUH#55 17$*;4&$#0DLQWHQDQFH#FDEOH ',10; '%0<#IHPDOH 553-9244 ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 106: Add Ip Line Card Configuration Data In Meridian 1

    Page 106 of 262 Installation and configuration )LJXUH#56 17$*;4%$#([WHQGHU#FDEOH '%0<#PDOH '%0<#IHPDOH 553-9245 $GG#,3#/LQH#FDUG#FRQILJXUDWLRQ#GDWD#LQ#0HULGLDQ#4 IP Line card configuration guidelines Each port on an IP Line card is configured as an M2616 unit. To distinguish the IP Line card for administrative purposes, set the DES (designator) code in LD11 to "ITG".
  • Page 107 Installation and configuration Page 107 of 262 7DEOH#; /'44#&RQILJXUH#,3#/LQH#FDUGV##+3DUW 5 RI 5, CDEN Card density. CUST 0-99 Customer Number (All sets corresponding to the same IP Line card must have the same customer number). Number of Add-On Modules. xxxxxxx Flexible CFNA DN (Configure with Voice Mail DN). Automatic Digit Display.
  • Page 108: Transmit Itg Configuration Information From Mat

    Page 108 of 262 Installation and configuration 7UDQVPLW#,7*#FRQILJXUDWLRQ#LQIRUPDWLRQ#IURP#0$7 Transmitting ITG configuration information from MAT to the IP Line cards starts with configuration of the Leader 0, and proceeds to transmitting the node properties and Gatekeeper properties, transmitting the card properties, and verifying that the IP Line cards have the correct software.
  • Page 109 Installation and configuration Page 109 of 262 Type +++ and then press Enter . Enter the default "user ID" and "password" of itgadmin to access the ITG shell command line prompt: ...+++ user ID: itgadmin password: itgadmin ITG> When the ITG shell prompt appears on the TTY, enter the IP address for the Leader card: Wait until the display shows "T:21,"...
  • Page 110: Configure The Gatekeeper Properties

    Page 110 of 262 Installation and configuration After the reboot, the Leader 0 card will be in a state of “backup leader”. It cannot yet be in a state of “active leader”, because it is missing the node properties (bootp.1 bootp table file). After MAT successfully transmits the node properties to Leader 0 card, it can enter the state of the “active leader”.
  • Page 111: Transmit Node Properties

    Installation and configuration Page 111 of 262 Transmit node properties In the “IP Telephony Gateway - IP Telecommuter” window, select Leader 0 or any card from the node. Click Configuration | Synchronize | Transmit. The “ITG - Transmit Options” window appears. ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 112 Page 112 of 262 Installation and configuration Leave the radio button default setting of “Transmit to selected nodes”. Check the “Node Properties to the active leader” check box. Note: Card Properties and Gatekeeper Properties will be transmitted in “Transmit card properties and Gatekeeper properties” on page 122. Note: IP Line cards are delivered with software pre-installed in the onboard flash memory, so a transmitting new card software may not be required during installation.
  • Page 113: Configure The Properties Of Each Ip Line Card

    If you chose to configure the card properties of each IP Line card in the system after you physically installed the IP Line cards in the Meridian 1 system, you may now proceed to “Configure the properties of each IP Line card”...
  • Page 114 Page 114 of 262 Installation and configuration To configure the IP Line cards, do the following: In the “IP Telephony Gateway” window, double-click on an IP Line card to display the “IP Line card Properties” window. Leave the IP Line card icon selected in the left side of the window.
  • Page 115 Installation and configuration Page 115 of 262 10 If the Leader 0 IP Line card is present and responding, set the time on the “Maintenance” tab of the card properties for Leader 0. If not, you must remember to come back and set the time on the Leader 0 card after the card is physically installed.
  • Page 116 Page 116 of 262 Installation and configuration 553-3001-119 Standard 2.00 April 2000...
  • Page 117 Installation and configuration Page 117 of 262 6103#WUDSV 13 Click the tab. Note: The term “SNMP trap” refers to the sending of ITG error messages to the locations specified by the SNMP Manager IP addresses. Checking the “Enable SNMP traps” box will enable sending of SNMP traps to the SNMP managers that appear in the list.
  • Page 118 Page 118 of 262 Installation and configuration SNMP community name is equivalent to a password. You must change the community names from the defaults in order to provide better security for the ITG node. MAT ITG uses this SNMP community name to refresh the node status, and to control the transmitting and retrieving of files.
  • Page 119 TNs on the IP Line card. The list of TNs is built by MAT when the card is added via the Node Properties. This MAT configuration must be coordinated with the overlay 11 Meridian 1 configuration. 17 Select the first TN in the list.
  • Page 120: Configure Ip Line Card Dsp Properties

    Page 120 of 262 Installation and configuration 21 From the ITG shell use the command shellPasswordSet to change the default user ID and password for Telnet to ITG shell and FTP to the IP Line card file system. The default user ID is itgadmin and the default password is itgadmin .
  • Page 121 Installation and configuration Page 121 of 262 24 Select the “G.729 Annex AB" codec from the “DSP coding algorithm” pull-down menu. $SSO\ 25 Click then 26 Repeat the previous steps to configure the card and DSP properties for each IP Line card. :KDW#WR#GR#QH[W"...
  • Page 122: Transmit Card Properties And Gatekeeper Properties

    Use the MAT Maintenance Windows, the MAT System Passthru terminal, or use a Meridian 1 system management terminal directly connected to a TTY port on the Meridian 1. Use the overlay 32 DISI command to disable the IP Line cards when idle. In the MAT “IP Telephony Gateway” main window,...
  • Page 123 Installation and configuration Page 123 of 262 Note: If you are attempting to transmit the Card Properties for a new ITG node from a remote MAT ITG PC and if the card is unable to communicate back to the remote MAT ITG PC through the voice gateway, you may be able to establish a connection through the management gateway by connecting to the ITG maintenance port and use the ITG shell ’routeAdd’...
  • Page 124 Page 124 of 262 Installation and configuration 27 In the “IP Telephony Gateway” window, select Leader 0 or any card from the node. 553-9292 &RQILJXUDWLRQ 6\QFKURQL]H 7UDQVPLW1 28 Click 553-3001-119 Standard 2.00 April 2000...
  • Page 125 Installation and configuration Page 125 of 262 The “ITG - Transmit Options” window appears. 553-9293 29 Leave the radio button defaulted to “Transmit to selected nodes”. Check the "GK properties to both leaders", and “Card properties” boxes. 6WDUW#7UDQVPLW 30 Click the button.
  • Page 126: Verifying Card Software

    Once the Card Properties have been successfully transmitted, the new Card Properties are automatically applied to each card. The ITG node is now ready to make test calls as soon as the Meridian 1 configuration is performed. Verifying card software...
  • Page 127: Upgrading Ip Line Card Software (If Required)

    Upgrade all the cards in the node together, unless you are installing a spare card that has older software. Disable all IP Line cards to be upgraded. Use the Meridian 1 overlay 32 DISI command from MAT Maintenance Windows, the MAT System Passthru terminal, or from a Meridian 1 system management terminal directly connected to a TTY port on the Meridian 1.
  • Page 128 Page 128 of 262 Installation and configuration &RQILJXUDWLRQ#_#6\QFKURQL]H#_#7UDQVPLW Select 553-9294 553-3001-119 Standard 2.00 April 2000...
  • Page 129 Installation and configuration Page 129 of 262 An “ITG - Transmit Options” dialog box is displayed. 553-9295 In the “Transmit Options” group box, select the radio button “Transmit to selected cards.” 10 In the “Software Download” group box check “Card software.” ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 130 Page 130 of 262 Installation and configuration %URZVH 11 Click on the button to locate the IP Line card software that was downloaded earlier from the website. Select the software file and click 2SHQ to save the selection. The path and file name of the IP Line card software appears in the edit box next to the “Browse”...
  • Page 131: Activate Snmp Traps For Ip Line Cards

    Installation and configuration Page 131 of 262 $FWLYDWH#6103#WUDSV#IRU#,3#/LQH#FDUGV Define and activate SNMP traps with the following procedure: Double-click "ITG IP Telecommuter" from the Services folder in the MAT Navigator window. The IP Telephony Gateway - IP Telecommuter window appears. Double-click an IP Line card to define the SNMP traps for that card. 6103#WUDSV The "ITG Card Properties"...
  • Page 132 Page 132 of 262 Installation and configuration Repeat the definition of SNMP traps for each IP Line card. Return to the "MAT Navigator" window. 8WLOLWLHV#_#$ODUP#1RWLILFDWLRQ In the MAT Navigator window select The "MAT Alarm Notification" dialog box appears. 553-3001-119 Standard 2.00 April 2000...
  • Page 133 Installation and configuration Page 133 of 262 &RQILJXUDWLRQ#_#5XQ#2SWLRQV Select . The "Alarm Notification Run &RQWURO#)LOHV Options" dialog box appears. Click the tab. 'HYLFHV#_#%URZVH Click . The "Open" dialog box appears. 10 Select the "Devices.txt" file from the "Control Files" folder and click 2SHQ ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 134 Page 134 of 262 Installation and configuration The "Devices.txt" file opens as follows: 11 For each IP Line card in each monitored IP Line card node, add a line consisting of three fields separated by spaces, as shown in Table 9. Enter the first line under the last line that begins with a "#"., 7DEOH#<...
  • Page 135: Enable The Ip Line Cards Via Overlay 32 On Meridian 1

    Installation and configuration Page 135 of 262 14 If MAT Alarm Notification is running (i.e., the red traffic light is showing on the tool bar), first stop it by clicking on the red traffic light on the tool bar. Restart it by clicking on the green traffic light. 15 If MAT Alarm Notification is not running (i.e., green traffic light showing on the tool bar), start it by clicking on the green traffic light to change it to red.
  • Page 136: Add An Itg Node On Mat By Retrieving An Existing Node

    The site name, Meridian 1 system name, and Meridian 1 customer number must exist in the MAT Navigator before you can add a new ITG node. Only one ITG node can be added in the MAT ITG application per Meridian 1 customer.
  • Page 137: Configuring The Node And Leader 0

    Note: The site name, Meridian 1 system name, and Meridian 1 customer number must exist in MAT before you can add a new ITG node. Only one ITG node can be added in the MAT ITG application per Meridian 1 customer.
  • Page 138 Page 138 of 262 Installation and configuration Refresh the card status from the View menu, and verify that the cards in the newly added node are responding. 553-3001-119 Standard 2.00 April 2000...
  • Page 139: Add The Remaining Ip Line Cards To The Node

    The dummy node can be added manually or by retrieving the ITG node configuration data from an existing node. The site name, Meridian 1 system name, and Meridian 1 customer number must exist in the MAT Navigator before you can add a new ITG node.
  • Page 140: Retrieve Itg Configuration Information From The Itg Node

    Page 140 of 262 Installation and configuration &RQILJXUDWLRQ_6\QFKURQL]H_5HWULHYH retrieved from that node using the function and confirming to over-write the MAT ITG data for the “dummy” node. Retrieve ITG configuration information from the ITG node This is an optional procedure that may be used in the following cases: •...
  • Page 141 Installation and configuration Page 141 of 262 The “ITG - Retrieve Options” window appears. Leave the defaulted “Retrieve to selected nodes” option selected, or click the “Retrieve from selected cards,” depending upon the situation: • Leave the defaulted “Retrieve to selected nodes” when the MAT ITG data is out of date and you intend to synchronize all MAT ITG node data with the data from the IP Line cards on the node, or if you are adding a node on MAT by retrieving from an existing node that consists of more...
  • Page 142: Access To The Itg Node

    Management and support of the ITG network depend on IP networking protocols including SNMP, FTP, and Telnet. A modem router should be installed on the Meridian 1 site LAN (called the embedded LAN or E-LAN as opposed to the customer's enterprise network or C-LAN) in order to provide remote support access for ITG and other IP-enabled Nortel Networks products.
  • Page 143: Physical Installation Of The Rm356 Modem Router

    Management interface of up to four ITG cards. Other IP-enabled Nortel Networks products on the E-LAN may be connected to the RM356 modem router, including the Meridian 1, a local MAT PC, Symposium Call Center Server, and Call Pilot.
  • Page 144: Configure The Rm356 Modem Router By The Manager Menu

    "Menu 1 General Setup" is displayed. Type in the system name(19 characters, no spaces), location, and contact person's name for the Meridian 1 site. Use the up and down arrow keys to move the cursor to the prompt "Press ENTER to Confirm or ESC to Cancel:"at the bottom of the menu .
  • Page 145 Installation and configuration Page 145 of 262 Enter menu selection number 3, "Ethernet Setup", under the "Getting started" section. "Menu 3: Ethernet Setup" sub-menu is displayed. Enter menu selection 2, "TCP/IP and DHCP Setup". "Menu 3.2 - TCP/IP and DHCP Ethernet Setup" is displayed. Use the space bar to toggle "DHCP=None".
  • Page 146 Page 146 of 262 Installation and configuration 15 Enter menu selection number 13, "Default Dial-in Setup", under the "Advanced Applications" section. "Menu 13 - Default Dial-in Setup " is displayed. 16 Under "Telco Options" toggle "CLIDAuthen=None/Preferred/Required". CLID requires a C.O. line subscribed for CLID service where available. "Preferred"...
  • Page 147 Set "Callback=Yes/No" according to the customer's network security policy and practices. Nortel Networks Customer Technical Services (CTS), does not currently accept callback security calls from the modem router.
  • Page 148: Rm356 Modem Router Manager Menu (Application Notes On Meridian 1 E-Lan Installation)

    Page 148 of 262 Installation and configuration RM356 modem router manager menu (application notes on Meridian 1 E-LAN installation) This section displays the various menus of the RM356 modem router: RM356 Main Menu Getting Started Advanced Management 1. General Setup 21.
  • Page 149 Installation and configuration Page 149 of 262 Press ENTER to Confirm or ESC to Cancel: Menu 3 - Ethernet Setup 1. General Setup 2. TCP/IP and DHCP Setup Enter Menu Selection Number: Menu 3.1 - General Ethernet Setup Input Filter Sets= 2 Output Filter Sets= Press ENTER to Confirm or ESC to Cancel: Menu 3.2 - TCP/IP and DHCP Ethernet Setup...
  • Page 150 Page 150 of 262 Installation and configuration Menu 12 - Static Route Setup 1. DefaultGW 2. ________ 3. ________ 4. ________ Enter Menu Selection Number: Menu 12.1 - Edit IP Static Route Route #: 1 Route Name= DefaultGW Active= Yes Destination IP Address= 0.0.0.0 IP Subnet Mask= 0.0.0.0 Gateway IP Address= 47.177.16.1...
  • Page 151 Installation and configuration Page 151 of 262 Period(hr)= Press ENTER to Confirm or ESC to Cancel: Press Space Bar to Toggle. Menu 14 - Dial-in User Setup 1. itgadmin 2. ________ 3. ________ 4. ________ 5. ________ 6. ________ 7. ________ 8.
  • Page 152 Page 152 of 262 Installation and configuration Menu 21 - Filter Set Configuration Filter Filter Set # Comments Set # Comments ------ ----------------- ------ ----------------- NetBEUI_WAN _______________ NetBEUI_LAN _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ Enter Filter Set Number to Configure= 0 Edit Comments= Press ENTER to Confirm or ESC to Cancel: Menu 21.1 - Filter Rules Summary...
  • Page 153 Installation and configuration Page 153 of 262 Retype to confirm= ? Enter here to CONFIRM or ESC to CANCEL: Menu 24 - System Maintenance System Status Terminal Baud Rate Log and Trace Diagnostic Backup Configuration Restore Configuration Software Update Command Interpreter Mode Call Control Enter Menu Selection Number: Menu 24.1 -- System Maintenance - Status...
  • Page 154 Page 154 of 262 Installation and configuration Menu 24.2 -- System Maintenance - Change Terminal Baud Rate Terminal Baud Rate: 9600 Press ENTER to Confirm or ESC to Cancel: Press Space Bar to Toggle. Menu 24.3 == System Maintenance - Log and Trace 1.
  • Page 155 Installation and configuration Page 155 of 262 Menu 24.3.2 -- System Maintenance - Syslog and Accounting Syslog: Active= No Syslog IP Address= ? Log Facility= Local 1 Press ENTER to Confirm or ESC to Cancel: Press Space Bar to Toggle. Menu 24.4 - System Maintenance - Diagnostic MODEM System...
  • Page 156 Page 156 of 262 Installation and configuration 553-3001-119 Standard 2.00 April 2000...
  • Page 157: Administration

    Page 157 of 262 $GPLQLVWUDWLRQ This section contains: • “Basic interface of common MAT ITG windows” on page 158. • “Changing the SNMP Community Names to maintain access security in MAT ITG” on page 161. • “Remote Access” on page 163. The ITG OA&M access is provided through: 0$7#$GPLQLVWUDWLRQ#7RROV •...
  • Page 158 Page 158 of 262 Administration 0HULGLDQ#4#V\VWHP#FRPPDQGV • Meridian 1 system commands as described on page 201. The IP Line card uses the existing commands and messages used for the digital line (XDLC) card. %DVLF#LQWHUIDFH#RI#FRPPRQ#0$7#,7*#ZLQGRZV When the “ITG IP Telecommuter” icon is clicked from the “Services” folder in the “MAT Navigator”...
  • Page 159: Window Column Definitions

    Administration Page 159 of 262 ³,3#7HOHSKRQ\#*DWHZD\#0#,3#7HOFRPPXWHU´# ZLQGRZ#FROXPQ#GHILQLWLRQV 6LWH# The site name defined in MAT Common Services. &DUG#UROH Leader 0 (Leader), Leader 1 (Backup Leader), or Follower as defined in the Node properties. 0DQDJHPHQW#,3 Management IP address as defined in the Node properties. Terminal number of the IP Line card.
  • Page 160 Page 160 of 262 Administration 1RGH#V\QFK#VWDWXV The status of the node properties between MAT and the ITG node. The status can be: • “Undefined”: a new IP Line card has been added in “ITG node properties,” but the card properties have not been configured. •...
  • Page 161: Access Security In Mat Itg

    IP Line card, and if you can ping the card from the MAT ITG PC, then the community names may be mismatched between the MAT ITG and the IP Line cards. Call your Nortel Networks technical support representative for assistance.
  • Page 162 Page 162 of 262 Administration 553-9307 If a failed card has been replaced with a spare card try the default community SXEOLF names. The default "Read only" community name is . The default SULYDWH "Read/write" community name is . (MAT ITG only uses the "Read/write"...
  • Page 163 Administration Page 163 of 262 5HPRWH#$FFHVV Support for remote access can be covered in two scenarios that vary according to the support organizations access to the customer’s data network - LAN or WAN. In the first scenario, the support organization has full access to the customer LAN/WAN network and a single remote support and administration MAT PC can administer a local node via the ITG Management LAN or a remote node via the WAN.
  • Page 164 Page 164 of 262 Administration In the second scenario, the support organization is denied access to the customer LAN/WAN network for security reasons. In this case a local MAT PC on an ITG Management LAN has access to only the ITG cards on the local node.
  • Page 165: Itg Mat Oa&M Tasks

    Administration Page 165 of 262 ,7*#0$7#2$)0#WDVNV The MAT ITG application provides most of the ITG administration commands. The following commands are described: — “Changing the IP Telecommuter password and transmitting a new Gatekeeper Properties file” on page 166. — “ITG operational measurement (OM) report scheduling and generation” on page 168.
  • Page 166: Transmitting A New Gatekeeper Properties File

    Page 166 of 262 Administration &KDQJLQJ#WKH#,3#7HOHFRPPXWHU#SDVVZRUG#DQG# WUDQVPLWWLQJ#D#QHZ#*DWHNHHSHU#3URSHUWLHV#ILOH To update a user’s IP Telecommuter password you must change the password in the card properties and transfer a new Gatekeeper Properties file. Note: Cards do not need to be disabled to perform this procedure. In the "IP Telephony Gateway - IP Telecommuter"...
  • Page 167 Administration Page 167 of 262 When the password change in the Card Properties is completed, the GateKeeper Properties file must be transmitted to the IP Line card. Select the IP Line card from the main window. &RQILJXUDWLRQ 6\QFKURQL]H 7UDQVPLW1 Click The “ITG - Transmit Options”...
  • Page 168: Scheduling And Generation

    Page 168 of 262 Administration The transmission status is displayed in the “Transmit control” box. Confirm that the Gatekeeper Properties file is successful transferred to the card. 11 Communicate the new password to the user. The procedure is complete. ,7*#RSHUDWLRQDO#PHDVXUHPHQW#+20,#UHSRUW# VFKHGXOLQJ#DQG#JHQHUDWLRQ The purpose of Operational Measurement (OM) is to give some important statistics/traffic information and feedback to the system administrator to...
  • Page 169 Administration Page 169 of 262 ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 170 Page 170 of 262 Administration Click . The Scheduling window appears: 553-9313 In the “Job” text box, enter the name and description of the schedule. In the “Run” box, click the radio button that indicates the frequency of report generation. In the “Start at”...
  • Page 171 Administration Page 171 of 262 9LHZLQJ#WKH#,7*#LQIR#DQG#HUURU#ORJ#WKURXJK#WKH# 0$7#,7*#DSSOLFDWLRQ To view ITG error conditions that are abnormal events, but not severe enough to raise an alarm: ,7*#,3#7HOHFRPPXWHU In the “MAT Navigator” window, select the icon from the “Services” folder. In the “IP Telephony Gateway - IP Telecommuter” window, click the &DUG#_#3URSHUWLHV right mouse button and select from the pop-up menu.
  • Page 172 $SSO\ Click then Add the IP Line card in the Meridian 1 overlay 11. Refer to the Installation section for Meridian 1 configuration information. 3K\VLFDO#FDUG#LQVWDOODWLRQ Identify the IPE card slots selected for the new IP Line card. 553-3001-119 Standard 2.00 April 2000...
  • Page 173 Administration Page 173 of 262 Note: Refer to and update the IP Line card TNs on the IP Line card Installation Summary Sheet. Remove any existing I/O panel cabling associated with any card formerly installed in the selected card slot. 10 Pull the top and bottom locking devices away from the IP Line card faceplate.
  • Page 174 Page 174 of 262 Administration 13 If the Leader 0 IP Line card is present and responding, you should set the time on the “Maintenance” tab of.the card properties for Leader 0. If not, you must remember to come back and set the time on the Leader 0 card after the card is physically installed.
  • Page 175 Administration Page 175 of 262 &RQILJXUDWLRQ 14 Click the tab. 15 Verify that all cards in the same ITG node are running the same software version, and that the “S/W release” shows the latest recommended software version. • If the software needs to be updated, refer to “Upgrading IP Line card software (if required)”...
  • Page 176 Page 176 of 262 Administration 6103#WUDSV 16 Click the tab. Note: The term “SNMP trap” refers to the sending of ITG error messages to the locations specified by the SNMP Manager IP addresses. Checking the “Enable SNMP traps” box will enable sending of SNMP traps to the SNMP managers that appear in the list.
  • Page 177 Administration Page 177 of 262 SNMP community name is equivalent to a password. The community names should be changed from the defaults in order to provide better security for the ITG node. This SNMP community name is used by MAT ITG to refresh the node status, and to control the transmitting and retrieving of files.
  • Page 178 TNs on the IP Line card. The list of TNs is built by MAT when the card is added via the Node Properties. This MAT configuration must be coordinated with the overlay 11 Meridian 1 configuration. 20 Select the first TN in the list.
  • Page 179 Administration Page 179 of 262 &RQILJXULQJ#,3#/LQH#FDUG#'63#SURSHUWLHV Note: The properties of all DSPs on an IP Line card are modified by configuring the properties for “DSP 0” on an IP Line card. The “Restore defaults” button can be used to restore all default values including restoring the coding algorithm to G.729AB.
  • Page 180 Page 180 of 262 Administration 7UDQVPLWWLQJ#WKH#FDUG#SURSHUWLHV 28 In the “IP Telephony Gateway - IP Telecommuter” window, select the &RQILJXUDWLRQ 6\QFKURQL]H newly added card from the node. Click 7UDQVPLW1 The “ITG - Transmit Options” window appears. 29 Leave the radio button defaulted to “Transmit to selected nodes”. Check the “Card properties to both leaders”...
  • Page 181 Administration Page 181 of 262 &ORVH 31 When the transmission is complete, click the button. 32 Use the overlay 32 ENLC command to re-enable the IP Line cards. 33 In the “IP Telephony Gateway - IP Telecommuter” main window, select 9LHZ#_#5HIUHVK .
  • Page 182 Page 182 of 262 Administration .(< 33#0&5#[[[[[[[ 0XOWLSOH#FDOO#ULQJLQJ#'1#NH\1#+0XVW#EH#FRQILJXUHG#RQ#NH\#31# [[[[[[[#LV#WKH#,3#&OLHQW¶V#'1/#DQG#FDQ#EH#D#PXOWLSOH# DSSHDUDQFH#RI#WKH#DVVRFLDWHG#GHVNWRS#VHW¶V#'1,1 0#&31' 0#1$0( DDDD/#EEEE &31'#QDPH#+)LUVW#QDPH/#/DVW#QDPH,1 0#;3/1 ([SHFWHG#QDPH#OHQJWK1 0',63/$< /DVW/# 'LVSOD\#IRUPDW#IRU#&31'#1DPH1 B)07 ),5672+),567/# /$67, .(< 34#751 7UDQVIHU#NH\1 .(< 35#$29 9#SDUW\#&RQIHUHQFH#NH\1 .(< 36#0:.#[[[[[[[ 0HVVDJH#:DLWLQJ#NH\1#[[[[[[[#LV#WKH#9RLFH#0DLO#'11 The procedure is complete. 'HOHWLQJ#DQ#,3#/LQH#FDUG#IURP#WKH#QRGH ,7*#,3#7HOHFRPPXWHU In the “MAT Navigator” window select the icon from the “Services”...
  • Page 183 Remove the IP Line cards via the MAT System Passthru terminal, ESN MAT application, or via a Meridian 1 system management terminal directly connected to a TTY port on the Meridian 1. Use overlay 11. &KDQJLQJ#DQ#,3#DGGUHVV To change the IP address of IP Line card(s): Click &RQILJXUDWLRQ_1RGH_3URSHUWLHV.
  • Page 184 Page 184 of 262 Administration 8SGDWH#,3#/LQH#FDUG#SURSHUWLHV Note: Some basic IP Line card configuration, including IP address configuration, must be performed from the ITG Node Properties window, as described in “Updating ITG node properties” on page 171. ,3#7HOHFRPPXWHU In the “MAT Navigator” window, select the ITG icon from the “Services”...
  • Page 185 Administration Page 185 of 262 &RQILJXUDWLRQ#WDE The Configuration tab shows IP Line card information. ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 186 Page 186 of 262 Administration 6103#WUDSV#WDE The SNMP traps tab is used to define the IP addresses to which SNMP traps will be sent. To enable the sending of SNMP traps to receive alarms (error messages) to the hosts specified by the IP addresses in the list, check the “Enable SNMP traps”...
  • Page 187 Administration Page 187 of 262 6HFXULW\#WDE This tab allows the user to change the SNMP community names of the IP Line card. This name is used with all SNMP communication between MAT and the card. ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 188 Page 188 of 262 Administration 8SGDWH#,3#/LQH#FDUG#'63#SURSHUWLHV Note: The properties of all DSPs on an IP Line card are modified by configuring the properties for “DSP 0” on an IP Line card. The “Restore defaults” button can be used to restore all default values including restoring the coding algorithm to G.729AB.
  • Page 189 Administration Page 189 of 262 &RQILJXUDWLRQ Click the tab and configure the parameters as required. &RQILJXUDWLRQ#WDE#SDUDPHWHUV#GHVFULSWLRQ Note: In the following parameter descriptions, values in parenthesis are default values. Select the “G.729AB" codec from the “DSP coding algorithm” pull-down menu. The “Echo canceller tail delay” parameter range is: 8-(16)-32 ms. The default is 32 ms.
  • Page 190 Page 190 of 262 Administration $GYDQFHG Click the tab. $GYDQFHG#WDE#SDUDPHWHUV#GHVFULSWLRQ The Advanced tab contains parameters that should only be modified by experienced users: Note: In the following parameter descriptions, values in parenthesis are default values. The “Idle noise level” parameter range is -327 to +327 dBm0. The default is -65.
  • Page 191 Administration Page 191 of 262 The “Voice playout nominal delay (ND)” parameter values are as follows, where PT is the Voice payload size: • PT * 2 to PT * 10, subject to a maximum of 320 ms, in steps of PT. Default is 40 when PT=10, 60 when PT=20, or else the default is PT*2.
  • Page 192 Page 192 of 262 Administration 'LVSOD\LQJ#,7*#QRGH#SURSHUWLHV Double-click "ITG IP Telecommuter" from the Services folder in the MAT Navigator window. The IP Telephony Gateway - IP Telecommuter window appears. 1RGH#_#3URSHUWLHV Select from the popup menu. The ITG Node Properties window will be displayed. 'LVSOD\LQJ#,3#/LQH#FDUG#SURSHUWLHV Double-click "ITG IP Telecommuter"...
  • Page 193 Administration Page 193 of 262 2SHQLQJ#DQ#2SHUDWLRQDO#0HDVXUHPHQW#+20,#UHSRUW To open an OM report: )LOH#_# In the "IP Telephony Gateway - IP Telecommuter" window, click 5HSRUW#_#2SHQ 2SHQ Select an “ITG_mm_yyyy.csv” file to be opened and click The selected report is opened. 8VH#WKH#5HWULHYH#FRPPDQG The Retrieve command sends information from the IP Line cards to the MAT ITG node.
  • Page 194: Telnet Or Maintenance Port

    Page 194 of 262 Administration Note: This can also be performed by doing the “Add ITG Node” command and selecting the “Retrieve the active configuration from an existing node” option. • for copying node information from one node to another •...
  • Page 195: Reset The Operational Measurements

    Administration Page 195 of 262 The following administration commands may be performed from the ITG shell: • “Telnet to an IP Line card” on page 195. • Changing the default ITG Telnet password to maintain access security • “Download the ITG operational measurements through the ITG shell”...
  • Page 196: Telnet And Ftp Security

    Page 196 of 262 Administration 7HOQHW#DQG#)73#6HFXULW\ Good security policy requires changing user names and passwords periodically. The ITG user name and password protects FTP and Telnet access to the IP Line card over the LAN. From the ITG shell use the command shellPasswordSet to change the default user name and password for Telnet to ITG shell and FTP to the IP Line card file system.
  • Page 197 Administration Page 197 of 262 FXUU*.20)LOH3XW ?KRVWQDPH/#XVHUQDPH/# At the ITG shell prompt, type: SDVVZRUG/#GLUHFWRU\#SDWK/#ILOHQDPH > for the current file, or SUHY*.20)LOH3XW ?KRVWQDPH/#XVHUQDPH/#SDVVZRUG/#GLUHFWRU\#SDWK/# ILOHQDPH > for the previous file. 5HVHW#WKH#RSHUDWLRQDO#PHDVXUHPHQWV This command will reset all operational measurement (OM) parameters that have been collected since the last log dump. UHVHW20 At the ITG shell prompt, type: 'LVSOD\#WKH#QXPEHU#RI#'63V...
  • Page 198 Page 198 of 262 Administration The following commands give additional information about an IP Line card: • ldrResTableShow • ifShow • dongleIDShow • serialNumShow • firmwareVersionShow • swVersionShow • emodelSim 7UDQVIHU#ILOHV#YLD#WKH#FRPPDQG0OLQH#LQWHUIDFH To transfer a file from the IP Line card to the MAT PC or from the MAT PC to the IP Line card, perform the one of the following commands at the ITG shell command-line, depending on what type of file transfer is to occur.
  • Page 199 Administration Page 199 of 262 Note 1: These commands are case-sensitive. The parameters following the command must each be enclosed in quotes, and that there must be a comma and no spaces between the parameters. Note 2: Refer to the Maintenance section for a complete description of the various ITG shell file transfer commands.
  • Page 200 Page 200 of 262 Administration • currLogFilePut <hostname> <username> <password> <directory path> <filename> prevLogFilePut <hostname> <username> <password> • <directory path> <filename> • configFilePut <hostname> <username> <password> <directory path> <filename> ‡ bootPFilePut <hostname> <username> <password> <directory path> <filename> • hostFilePut <hostname> <username> <password> <directory path>...
  • Page 201: Meridian 1 System Commands - Ld 32

    • GKGenInfoShow • GKGWInfoShow 0HULGLDQ#4#V\VWHP#FRPPDQGV#0#/'#65 The following Meridian 1 system administration commands can be performed: • “Disable the specified IP Line card” on page 203. Note 1: The IP Line card must be disabled before card properties can be transmitted from the MAT ITG application to the card.
  • Page 202: Display Ip Line Card Status

    “Display IP Line card status” on page 205. • “Display IP Line card port status” on page 205. A summary list of ITG Meridian 1 system commands is shown in Table 10 on page 202. Table 10 summarizes the Meridian 1 system administration commands available in overlay 32.
  • Page 203 Administration Page 203 of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o disable the specified IP Line card in LD 32, use the following command:...
  • Page 204 Page 204 of 262 Administration 'LVDEOH#D#VSHFLILHG#,7*#SRUW To disable a specified ITG port in LD 32, use the following command: ',68#O#V#F#X 'LVDEOH#WKH#VSHFLILHG#,7*#XQLW# +SRUW,/#ZKHUH=#O# #ORRS/#V# #VKHOI/# F# #FDUG/#X# #XQLW (QDEOH#D#VSHFLILHG#,3#/LQH#FDUG To enable a specified IP Line card in LD 32, use the following command: (1/&#O#V#F (QDEOH#WKH#VSHFLILHG#,3#/LQH#FDUG/# ZKHUH=#O# #ORRS/#V# #VKHOI/#...
  • Page 205 Administration Page 205 of 262 'LVSOD\#,3#/LQH#FDUG#VWDWXV To display the status of a specified IP Line card in LD 32, use the following command: 67$7#O#V#F 'LVSOD\#WKH#VWDWXV#RI#WKH#VSHFLILHG# ,3#/LQH#FDUG/#ZKHUH=#O# #ORRS/#V# # VKHOI/# F# #FDUG 'LVSOD\#,3#/LQH#FDUG#SRUW#VWDWXV To display the status of a port on the IP Line card in LD 32, use the following command: 67$7#O#V#F#X 'LVSOD\#WKH#VWDWXV#RI#WKH#VSHFLILHG#...
  • Page 206 Page 206 of 262 Administration 553-3001-119 Standard 2.00 April 2000...
  • Page 207: Maintenance

    “System error messages (alarms)” are described on page 211. • “Replacing an IP Line card” on page 214. • “Meridian 1 system level maintenance of the IP Line card” on page 222. • “ITG shell commands” on page 223. •...
  • Page 208: Faceplate Maintenance Display Codes For Card Reset

    Page 208 of 262 Maintenance Faceplate maintenance display codes for card reset The IP Line card faceplate four character display provides feedback to the craftsperson on the diagnostic status of the card during power-up and on its operational state when in service. Table 11 gives a list of display messages. Table 11 ITG faceplate maintenance display code messages Hex display code...
  • Page 209 Maintenance Page 209 of 262 Table 11 ITG faceplate maintenance display code messages Hex display code Message T:16 Testing CEMUX interface. T:17 Testing EEPROM. T:18 Booting processor, waiting for response with selftest information. T:19 Waiting for application start-up message from processor. T:20 CardLAN enabled, transmitting bootp requests.
  • Page 210 If the maintenance display shows a persistent T:20 indicating an ITG software failure and if this occurs after the card was reset during a software download procedure, then call your Nortel Network technical support for assistance in attempting to download new software onto the card.
  • Page 211: System Error Messages (Alarms)

    Maintenance Page 211 of 262 System error messages (alarms) When an error or specific event occurs, SNMP sends an alarm trap to MAT or any SNMP manager that is configured in the SNMP Manager’s list in the IP Line card properties; it also puts the system error message into the error log file containing error messages, which is available through the MAT IP Line card properties by clicking on the ’Open Log File’...
  • Page 212 Page 212 of 262 Maintenance Table 12 ITG system error messages (alarms) ITG0208 Backup leader has been activated (i.e., has promoted itself to active leader) because the active leader is no longer responding to ping on the T-LAN. ITG0250 Invalid X12 message received. Message discarded. Major Alarms - Intervention required but not immediately ITG0300...
  • Page 213 Maintenance Page 213 of 262 Table 12 ITG system error messages (alarms) ITG0402 Ethernet voice port failure. ITG0403 Ethernet management port failure. ITG0404 Can't open address translation file. ITG0405 Keycode file failed validation during bootup. ITG0406 Start-Up memory allocation failure. Card reboot initiated. ITG0407 Unable to get response from leader card.
  • Page 214: Replacing An Ip Line Card

    If, following a reboot, the IP Line card displays a code of the form “F:xx” on the faceplate LED display, this indicates an unrecoverable hardware failure and the card will not register with the Meridian 1. The exception is the "F:10" code, which may indicate that the Security Device is missing from the card.
  • Page 215 Note: Refer to Appendix A for detailing instructions on connecting the T-LAN cable to the IP Line card in the option 11 cabinet. Remove the faulty IP Line card from the Meridian 1. Remove the Security Device from the faulty IP Line card. The Security Device is located on the top of the motherboard under the top edge of the daughterboard.
  • Page 216 Page 216 of 262 Maintenance 12 Select Leader 0 or any IP Line card in the node. 13 Use the command to transmit the Configuration | Synchonize | Transmit Node Properties from MAT to the active leader card (Leader 0 or Leader 1) of the ITG node.
  • Page 217 Maintenance Page 217 of 262 15 Install the replacement IP Line card into the card slots in the Meridian 1 IPE module or option 11 cabinet: Note: Refer to Appendix A for detailing instructions on connecting the T-LAN cable to the IP Line card in the Option 11 cabinet.
  • Page 218 The default user name is . The default password is . See your Nortel Network representative to register for a new default name and password if the default does not work. If the replacement card requires a software upgrade, refer to the next procedure, Upgrading IP Line card software.
  • Page 219 Maintenance Page 219 of 262 Transmitting Card Properties and Gatekeeper Properties Note: It is not necessary to disable IP Line cards when transmitting Gatekeeper Properties alone. 20 In the “IP Telephony Gateway - IP Telecommuter” window, select the replacement IP Line card. 21 Click Configuration Synchronize...
  • Page 220 Page 220 of 262 Maintenance The “ITG - Transmit Options” window appears. 22 Select the radio button “Transmit to selected cards”. Check the “Card properties to both leaders” and “Gatekeeper Properties to both leaders” boxes only. 23 Click the button. Start Transmit The transmission status is displayed in the “Transmit control”...
  • Page 221 NT_SDID. Consult the software license document that accompanied the original failed IP Line card, or call your Nortel Networks representative and obtain the correct keycode for the NT_SDID that is read from the Security Device. The NT_SDID can be read from the MAT ITG "Card Properties" "Configuration"...
  • Page 222: Meridian 1 System Level Maintenance Of The Ip Line Card

    Page 222 of 262 Maintenance Meridian 1 system level maintenance of the IP Line card The IP Line card system level maintenance can be performed in overlay 32, in the same manner as with the NT8D14 Universal Trunk card. Table 13 lists the commands supported on the IP Line card.
  • Page 223: Itg Shell Commands

    Maintenance Page 223 of 262 ITG shell commands The ITG shell commands are accessed by connecting a TTY to the MMI port on the IP Line card faceplate. Alternatively, the MAT ITG “Telnet” command can be used to access the ITG shell. Commands are grouped into six categories are shown in Tables 14 through 22.
  • Page 224 Page 224 of 262 Maintenance Table 14 ITG Shell Commands Command Description swVersionShow Prints out software version. resetOm Resets the operational measurement file timer. logFileOn Turns on logging. logFileOff Turns off logging. logStatus Shows whether logging is on or off. emodelSim Allows user to interactively determine QoS score.
  • Page 225 Maintenance Page 225 of 262 Table 14 ITG Shell Commands Command Description prevOmFilePut Sends the previous OM file from ITG to MAT. traceFilePut Sends the trace file from ITG to MAT. currLogFilePut Sends the current log file from ITG to MAT. prevLogFilePut Sends the previous log file from ITG to MAT.
  • Page 226 Page 226 of 262 Maintenance Table 14 ITG Shell Commands Command Description IP Configuration Commands : NVRIPSet Sets the IP address in NVRAM. NVRGWSet Sets the default gateway address in NVRAM. NVRSMSet Sets the subnet mask in NVRAM. NVRShow Prints the values of the IP parameters that reside in NVRAM.
  • Page 227 Maintenance Page 227 of 262 Table 14 ITG Shell Commands Command Description DSP Commands : DSPReset Resets the specified DSP DSPselfTest Runs selftest on the DSP. DSPNumShow Prints number of DSPs on IP Line card. DSPPcmLpbkTestOn Starts pcm loopback test on the specified DSP. DSPPcmLpbkTestOff Stops pcm loopback test on the specified DSP.
  • Page 228 Page 228 of 262 Maintenance User’s Manual Table 15 General-Purpose Commands Synopsis: itgCardShow Description: Show card info. Synopsis: ldrResTableShow Description: Show backup leader and followers for a given leader. Synopsis: itgChanStateShow Description: Show state of channels. eg. busy or idle. Synopsis: itgMemShow Description:...
  • Page 229 Prints out dongle ID. Synopsis: serialNumShow Description: Prints out card serial number. This command displays the same IP Line card serial number that is displayed from the Meridian 1 IDC command. Synopsis: firmwareVersionShow Description: Prints out firmware version number. Synopsis:...
  • Page 230 Page 230 of 262 Maintenance Table 15 General-Purpose Commands Synopsis: emodelSim Description: Allows user to interactively determine QoS score. Table 16 File Transfer Commands Synopsis: swDownload hostname, username, password, directory path, filename Description: Updates the software on the IP Line card with the binary file received from an FTP server corresponding to the hostname IP address.
  • Page 231 Maintenance Page 231 of 262 Table 16 File Transfer Commands Synopsis: GKTableGet hostname, username, password, directory path, filename Description: Updates the gk_gen_info file on the IP Line card with the gk_gen_info file on the specified host, account and path. The GKTableGet task on the IP Line card initiates an FTP session with the given parameters and downloads the file to the flash file system.
  • Page 232 Page 232 of 262 Maintenance Table 16 File Transfer Commands Example: ITG> traceFilePut “47.82.xx.xxx”,“anonymous”,”guest”,“/trcDir”,”trcFile” Synopsis: currLogFilePut hostname, username, password, directory path, filename Description: The logFilePut task on the ITG host initiates an FTP session with the given parameters and downloads the IP Line card’s logfile the to specified location on the host.
  • Page 233 Maintenance Page 233 of 262 Table 16 File Transfer Commands Synopsis: currGKLogFilePut hostname, username, password, directory path, filename Description: The logFilePut task on the ITG active leader/backup leader card initiates an FTP session with the given parameters and uploads the IP Line card’s gatekeeper log file to specified location on the host.
  • Page 234 Page 234 of 262 Maintenance Table 17 IP Configuration Commands Description: Sets the default gateway address in NVRAM. Example: ITG> NVRRGWSet “47.0.0.1” Synopsis: NVRSMSet ”subnet mask” Description: Sets the subnet mask in NVRAM.. Example: ITG> NVRRSMSet “255.255.240.0” Synopsis: NVRIPShow Description: Prints the values of the IP parameters that reside in NVRAM.
  • Page 235 Maintenance Page 235 of 262 Table 17 IP Configuration Commands Description: The one command that does all the necessary actions to clear the leader info in NVRAM and set the boot method to use bootp, thus, making the card a follower. Example: ITG>...
  • Page 236 Page 236 of 262 Maintenance Table 18 Card Commands Synopsis: cardReset Description: Performs a warm reboot of the IP Line card. The card has to be in OOS state to be able to use this command. Table 19 DSP Commands Synopsis: DSPReset DSPNumber Description:...
  • Page 237 Maintenance Page 237 of 262 Table 19 DSP Commands Example: ITG> DSPPcmLpbkTestOff 0 Synopsis: DSPSndLpbkTestOn DSPNumber Description: Starts Send loopback test on the specified DSP. Example: ITG> DSPSndLpbkTestOn 0 Synopsis: DSPSndLpbkTestOff DSPNumber Description: Stops Send loopback test on the specified DSP. Example: ITG>...
  • Page 238 Page 238 of 262 Maintenance Table 20 Gatekeeper Query Commands Synopsis: GKClientInfoShow Description: Prints the following information for all registered IP Clients on the active gatekeeper (active leader card), including: • IP Client transport addresses (i.e., Call Processing and RAS IP addresses) •...
  • Page 239 Maintenance Page 239 of 262 Table 22 Log File Commands Synopsis: logFile on/off Description: turn on/off the log file Synopsis: logStatus Description: Display the modes of all log files/alarms. ITG Line 1.0/IP Telecommuter Description, Installation and Operation...
  • Page 240: Ip Line Card Selftests

    Page 240 of 262 Maintenance IP Line card selftests During power-up, the IP Line card performs diagnostic tests to ensure correct operation. The faceplate RS-232 port on the IP Line card can be used to monitor the progress of these tests. Messages indicating the completion of each phase of testing as well as any detected faults will be echoed on this port.
  • Page 241: Troubleshooting A Software Load Failure

    Timer and DMA tests • DSP test FPGA testing Prior to communication with the Meridian 1, the 8051XA controller will download FPGA data files and perform tests to ensure correct programming of the FPGA. Troubleshooting a software load failure Symptoms MAT cannot establish connection with IP Line card.
  • Page 242 Page 242 of 262 Maintenance Three known reasons can cause the failure to load the ITG software: • Not enough memory due to a faulty or missing SIMM. • Corruption of the ITG software image in flash memory. • The escape sequence to boot from the BIOS has been inadvertently sent down the serial line due to noise.
  • Page 243 Maintenance Page 243 of 262 The following excerpt from the booting sequence indicates the IP Case 2: Line card locating and loading the ITG software from flash memory: Cookie array value: 0x111111100 Checksum Validation at Bank Address: 0xF9800000 Checksum in ROM = 35582602 Length of bank = 0004FEF8 Calculated Checksum = 35582602 Checksum array value: 0x11111100...
  • Page 244 Page 244 of 262 Maintenance Reattempt a software download from the MAT host. Use the Case 2: following commands: upgradeErase upgrade "hostname","hostAccount","hostPassword", "hostDirectoryPath","hostSWFilename" After the software loads to flash, reboot the card: sysReboot If the failure to load the ITG software into RAM persists, then the flash device is faulty.
  • Page 245: Warm Rebooting The Ip Line Card

    Maintenance Page 245 of 262 :DUP#UHERRWLQJ#WKH#,3#/LQH#FDUG The following ITG shell command performs a warm reboot of an FDUG5HVHW out-of-service IP Line card: 7HVWLQJ#WKH#,3#/LQH#FDUG#'63V At the ITG shell, the following two tests can be performed on the ITG DSPs: '63VHOI7HVW • To run a selftest on the DSP daughterboard: Note: If the DSP self test fails, the IP Line card must be replaced.
  • Page 246 Page 246 of 262 Maintenance 553-3001-119 Standard 2.00 April 2000...
  • Page 247: I/O, Maintenance And Extender Cable Description

    It is very important to use the mounting screw provided to secure the top of the NTMF94DA cable 25-pair Amphenol connector to the Meridian 1. The screw ties the LAN cable shield to the Meridian 1 frame ground for EMC compliance.
  • Page 248 Page 248 of 262 )LJXUH#59 170)<7'$#(0/$1/#70/$1#)#560565#6HULDO#0DLQWHQDQFH#,22#FDEOH 0RXQWLQJ#6FUHZ 6KLHOGHG#5-078#&DEOH 6KLHOGHG#5803DLU $PSKHQRO#&RQQHFWRU 6KLHOGHG#5-78 0DWLQJ#&RXSOHU To Hub )HUULWH# 7R#+XE <#3LQ#'06XE )HPDOH 7DEOH#56 170)<7'$#FDEOH#SLQ#GHVFULSWLRQ##+3DUW 4 RI 5, ,22#3DQHO=#34 6LJQDO#1DPH 35/#36/37 &RORU 34054 %6287%0 3505 34055 %'75%0 3507 *5((1 6*51' 3508 %52:1 34078 %6,1%0 3506 %/8( 34079 %'&'%0...
  • Page 249 Page 249 of 262 7DEOH#56 170)<7'$#FDEOH#SLQ#GHVFULSWLRQ##+3DUW 5 RI 5, ,22#3DQHO=#34 6LJQDO#1DPH 35/#36/37 &RORU 3407: %'65%0 3509 <(//2: 34058 6+/'#*51' 34083 6+/'#*51' 3404; 5;'%. 3706 *512:+7 3404< 7;'%. 3704 25*2:+7 34076 5;'%0 3709 :+72*51 34077 7;'%0 3705 :+7225* 34056 3606 *512:+7 34057 3604 25*2:+7...
  • Page 250 Page 250 of 262 3UHYHQW#JURXQG#ORRSV#RQ#FRQQHFWLRQ#WR#H[WHUQDO #FXVWRPHU#/$1#HTXLSPHQW The shielded RJ45 coupler is the connection point for the customer’s shielded Category 5 LAN cable to the hub, switch, or router supporting the T-LAN and E-LAN. You must use shielded Category 5 RJ45 cable to connect to the customer’s T-LAN/E-LAN equipment.
  • Page 251 Page 251 of 262 )LJXUH#5: 17$*;4&$#0DLQWHQDQFH#FDEOH ',10; '%0<#IHPDOH 553-9244 7DEOH#57 17$*;4&$#PDLQWHQDQFH#FDEOH#SLQ#GHVFULSWLRQ ;0SLQ#0LQL0',1 <0SLQ#'06XE 6LJQDOV 6LJQDOV +0,;#6LGH, +3&#6LGH, +0,;#6LGH, +3&#6LGH, 0DOH )HPDOH '75%0 '650 6287%0 6,10 6,1%0 62870 6,1$0 &76$0 6287$0 '75$0 17$*;4%$#0DLQWHQDQFH#([WHQGHU#&DEOH This 3m cable connects the NTAG81CA cable to a PC or terminal. It has a 9-pin D-type connector at both ends, one male, one female.
  • Page 252 Page 252 of 262 )LJXUH#5; 17$*;4%$#0DLQWHQDQFH#([WHQGHU#FDEOH '%0<#PDOH '%0<#IHPDOH 553-9245 7DEOH#58 17$*;4%$#0DLQWHQDQFH#FDEOH#SLQ#GHVFULSWLRQ <0SLQ#'06XE#+0DOH, <0SLQ#'06XE#+)HPDOH, < < 553-3001-119 Standard 2.00 April 2000...
  • Page 253 Page 253 of 262 $SSHQGL[#%= 3URGXFW#LQWHJULW\ This chapter presents information about the NT8R17AB Meridian Integrated IP Telephony Gateway (ITG) Line card reliability, environmental specifications, and electrical regulatory standards. 5HOLDELOLW\ Reliability is measured by the Mean Time Between Failures (MTBF). 0HDQ#WLPH#EHWZHHQ#IDLOXUHV#+07%), The ITG card Mean Time Between Failure (MTBF) is 17.68 years.
  • Page 254 Page 254 of 262 7HPSHUDWXUH0UHODWHG#FRQGLWLRQV Refer to Table 26 for a display of acceptable temperature and humidity ranges for the IP Line card. 7DEOH#59 ,7*#HQYLURQPHQWDO#VSHFLILFDWLRQV 6SHFLILFDWLRQ 0LQLPXP 0D[LPXP 1RUPDO#2SHUDWLRQ 5HFRPPHQGHG 48ƒ#& 63ƒ#& 5HODWLYH 88(#+QRQ0# KXPLGLW\ FRQGHQVLQJ, $EVROXWH 43#ƒ#& 78ƒ#& 5HODWLYH# 53(#WR ;3(#+QRQ0 KXPLGLW\...
  • Page 255 Page 255 of 262 (OHFWULFDO#UHJXODWRU\#VWDQGDUGV The following three tables list the safety and electro-magnetic compatibility regulatory standards for the ITG card, listed by geographic region. Specifications for the ITG card meet or exceed the standards listed in these regulations. 6DIHW\ Table 27 provides a list of safety regulations met by the ITG card, along with the type of regulation and the country/region covered by each regulation.
  • Page 256 Page 256 of 262 (OHFWUR0PDJQHWLF#FRPSDWLELOLW\#+(0&, Table 28 lists electro-magnetic emissions regulations met by the ITG card, along with the country’s standard that lists each regulation. 7DEOH#5; (OHFWUR00DJQHWLF#(PLVVLRQV 5HJXODWLRQ#,GHQWLILHU 5HJXODWRU\#$JHQF\ )&&#SDUW#48#&ODVV#$ 8QLWHG#6WDWHV#5DGLDWHG#(PLVVLRQV &6$#&43;1; &DQDGD#5DGLDWHG#(PLVVLRQV (1833;404 (XURSHDQ#&RPPXQLW\#*HQHULF# (PLVVLRQ#6WDQGDUG (1883552&,635#55#&/$66#% 5DGLDWHG#(PLVVLRQV#+%DVLF#6WG1, %$.20#65#:;71436145271424 (0&26DIHW\#+6ZLW]HUODQG, 66077:053055 6ZHGHQ#(0&#VWDQGDUG $621=6#687;...
  • Page 257 Page 257 of 262 Table 29 lists electro-magnetic immunity regulations met by the ITG card, along with the country’s standard that lists each regulation. 7DEOH#5< (OHFWUR00DJQHWLF#,PPXQLW\ 5HJXODWLRQ#,GHQWLILHU 5HJXODWRU\#$JHQF\ &,635#55#6HF1#53#&ODVV#% ,22#FRQGXFWHG#QRLVH ,(&#;3405#+OHYHO#7, (6'#+%DVLF#6WDQGDUG, ,(&#;3406#+OHYHO#5, 5DGLDWHG#,PPXQLW\#+%DVLF#6WDQGDUG, ,(&#;3407#+OHYHO#6, )DVW#WUDQVLHQW2%XUVW#,PPXQLW\#+%DVLF# 6WDQGDUG, ,(&#;3408#+OHYHO#7/#SUHOLPLQDU\, 6XUJH#,PPXQLW\#+%DVLF#6WDQGDUG, ,(&#;3409#+SUHOLPLQDU\, &RQGXFWHG#'LVWXUEDQFHV#+%DVLF# 6WDQGDUG, %$.20#65#:;71436145271424...
  • Page 258 Page 258 of 262 553-3001-119 Standard 2.00 April 2000...
  • Page 259 Page 259 of 262 $SSHQGL[#&= 6XEQHW#PDVN#FRQYHUVLRQ IURP#&,'5#WR#GRWWHG GHFLPDO#IRUPDW Subnet masks may be expressed in Classless Inter Domain Routing (CIDR) format, appended to the IP address. For example 10.1.1.1/20. The subnet mask must be converted from CIDR format to dotted decimal format in order to configure IP addresses.
  • Page 260 Page 260 of 262 If there is a remainder, refer to Table 30, to obtain the dotted decimal value for the field following the last field containing “255”. In the example of /20 above, the remainder is four. In Table 30, a remainder of four equals a binary value of 1111 0000 and the dotted decimal value of the next and last field is 240.
  • Page 261 3DJH#594#RI#595 ,QGH[ SNMP traps, 210 standards, regulatory, 255 alarm files, 245 temperature specifications, 254 backup, 171 electro-magnetic compatibility, 256 electro-magnetic emissions, 256 electro-magnetic immunity, 257 environmental specs, 254 IP Telecommuter Client, 85 log files, 245 mean time between failures, 253 MICB regulatory standards, 255 operational parameters, 197...
  • Page 262 3DJH#595#RI#595 ,QGH[ 88606334044< 6WDQGDUG#5133 $SULO#5333...
  • Page 264 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. SL-1 and Meridian 1 are trademarks of Nortel Networks. Publication number: 553-3001-119 Document release: Standard 2.00...

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