Polycom RMX 1500 Administrator's Manual page 564

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Chapter 15-IVR Services
15-32
The following guidelines apply:
— The IVR message applies to video participants only. Audio Only
participants will not receive the message.
— Only H.323 and SIP participants receive the audio message.
— Downgrade to Audio Only is not supported for undefined ISDN
dial in participants. These participants are disconnected if there
is a lack of Video Resources.
— The audio message is the first message after the call is connected,
preceding all other IVR messages.
— The message is called No Video Resources-Audio Only and the
message file (.wav) is called No video resources audio only.wav.
— The audio message must be added to the Conference and Entry
Queue IVR Services separately.
— The IVR message can be enabled/disabled by the administrator
using the ENABLE_ NO_VIDEO_RESOURCES_
AUDIO_ONLY_MESSAGE System Flag in system.cfg.
Possible values: YES / NO, default: YES
If you wish to modify the flag value, the flag must be added to the
System Configuration file. For more information see the "Modifying
System Flags" on page 19-6.
10 Enter the message Name and Message File name for the Audio Only
message:
— Message Name: No Video Resources-Audio Only
— Message File name: No_Video_Resources_Audio_Only.wav

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