Polycom RMX 1500 Administrator's Manual page 542

Chapter 15-IVR Services
15-10
Table 15-3 Conference IVR Service Properties - Global Parameters
Field/Option Description
Language For Select the language of the audio messages and
IVR prompts from the list of languages defined in the
Supported languages. The default language is
English. For more information, see "Adding
Languages" on page 15-4.
External Server You can configure the IVR Service to use an external
Authentication database application to verify a participant's right to
join the conference. For more information, see
Appendix D: "Conference Access with External
Database Authentication" on page D-6.
Select one of the following options:
•
•
•
Number of User Enter the number of times the participant will be able
Input Retries to respond to each menu prompt before being
disconnected from the conference. Range is between
1-4, and the default is 3.
Timeout for User Enter the duration in seconds that the system will wait
Input (Sec) for the participant's input before prompting for another
input. Range is between 1-10, and the default value is
5 seconds.
DTMF Delimiter Enter the key that indicates the last input key. Possible
values are the pound (#) and star (*) keys. The default
is #.
Never – The participant's right to join the
conference will not be verified with an external
database application (default).
Always – Any participant request to join the
conference is validated with the external database
application using a password.
Upon Request – Only the participant request to
join the conference as chairperson is validated
with the external database application using a
password. The validation process occurs only
when the participant enters the chairperson
identifier key.