Nortel Contact Center Multimedia Installation And Maintenance Manual page 421
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
1
In the Open Queue table of the CDNs (Route Points) window, select the
Acquired check box in the row containing the Open Queue CDN (route
point) that you want to acquire.
Note: Clear the Acquired check box to deacquire the Open Queue CDN
(route point).
2
Click in any other row in the table to submit/save your action.
Result: The system acquires or deacquires the Open Queue CDN (route
point), and the status appears in the Status column.
Note: Click Refresh Status to view the current status of the acquisition or
deacquisition.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
421
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