Migrating The Database - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Migrating the database
1
Log on to the Contact Center Multimedia/Outbound server with local
administrative privileges.
2
On the Windows Start menu, click All Programs > Nortel Contact Center
> Multimedia Server > CCMM Database Migration.
Result: The Contact Center Multimedia Migration Tool window appears.
3
Type the name for the Symposium Web Center Portal (SWCP) server.
Note: The SWCP server and the Multimedia server must be on the same
server subnet.
4
Click Start Migration.
Result: A progress bar in the Migration Utility window indicates the
progress of the Database Migration. Information about the number of
records migrated and the estimated completion time is also provided. The
estimated completion time is an estimate that is refined as the migration of
data proceeds.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
391
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