Nortel Contact Center Multimedia Installation And Maintenance Manual page 435

Nortel contact center multimedia software: user guide
Hide thumbs Also See for Contact Center Multimedia:
Table of Contents

Advertisement

October 2007
5
Click Open.
Result: The Translator Status dialog box appears.
6
Click Start.
7
When the import process is complete, click OK.
ATTENTION
Installation and Maintenance Guide
The conversion process adds all information
downloaded from the CS 1000/Meridian 1 switch to
the Symposium TAPI SP database. Some of this
information can be unnecessary or inappropriate. For
example, the CS 1000/Meridian 1 switch works on the
assumption that IVR ports are analog. These ports
must be set on the TN Table dialog box of the
configuration application. You must delete
downloaded CDNs that Symposium TAPI SP does not
need to monitor. To perform these tasks, navigate to
Start > All Programs > Nortel > Symposium TAPI
Service Provider > Configure Database. Click the
Meridian 1 Host tab. Click the TN Table button.
Upgrading from SWCP Release 4.0
435

Advertisement

Table of Contents
loading

This manual is also suitable for:

Contact center multimedia and outbound

Table of Contents