Nortel Contact Center Multimedia Installation And Maintenance Manual page 386
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Upgrading from SWCP Release 4.0
4
Select Sybase ASE ODBC Driver from the list, and then click Finish.
Result: The ODBC Sybase ASE Driver Setup window appears.
5
In the Data Source Name box, type NNCCMultimediaMigration.
Result: The Description for NNCCMultimediaMigration appears in the
Description box.
6
In the Network Library Name list, select Winsock.
7
Leave the Network Address box blank. The CCMM Migration Utility
populates this box with the correct information for your server.
8
In the Database Name box, type SWCP_DB.
9
Click Apply to save the changes.
10
Click OK to close the dialog box.
Tip: To test the ODBC connection to Symposium Web Center Portal 4.0,
use the user ID SWCP_ADMIN and password $nortel$admin.
386
Contact Center Multimedia/Outbound
Standard 7.16
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