Nortel Contact Center Multimedia Installation And Maintenance Manual page 469
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
October 2007
3
Click the Address Maps tab.
Result: The Address Maps page appears.
4
Select the appropriate addresses and address groups from Available
Addresses and Address Groups.
5
Click Add to move the selected Addresses and Address Groups to the
Mapped Addresses and Address Groups list.
6
Click OK.
Result: The addresses and address groups are mapped to the current
user.
Mapping a user to a terminal and terminal group
1
On the NCCT 6.0 Console, select Users.
Result: The Users folder on the console is selected.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
469
Advertisement
Table of Contents
