Cannot Use The Cc Command To Access A Vism Card; Vism Card Resets Intermittently; Vism Card Does Not Accept A Firmware Download; Echo Is Heard On A Voice Call - Cisco Voice Interworking Services (VISM) Installation And Configuration Manual

Chapter 6 Troubleshooting Tips
FunctionModuleFWRev:
FunctionModuleResetReason: Reset by ASC from Cell Bus
LineModuleType:
LineModuleState:
mibVersionNumber:
configChangeTypeBitMap:
cardIntegratedAlarm:
pcb part no - (800 level): 800-04399-01
pcb part no - (73 level):
Fab Part no - (28 level):
PCB Revision:
Daughter Card Information:
Daughter Card Serial Number: CAB024601FF
pcb part no - (73 level):
Fab Part no - (28 level):
PCB Revision:

Cannot Use the cc Command to Access a VISM Card

Use the PXM dspcds command to verify if the VISM card is in the active or standby state. If the VISM
card is not in the active or standby state, you cannot use the cc command to access the card.

VISM Card Resets Intermittently

Investigate the following possibilities to determine why the VISM card is resetting intermittently:
•
•

VISM Card Does Not Accept a Firmware Download

There must be a VISM card in the slot to which firmware is being downloaded. Ensure that the VISM
card is seated in the slot, and that it is making electrical contacts to the backplane.
The card must be in either the active or boot state. Confirm this is the case and try again.

Echo Is Heard on a Voice Call

Ensure that the call has the ECAN feature enabled. If the echo delay is longer than the provision tail
length, ECAN does not work. Use the VISM cnfecantail command to configure a larger value for the
tail length.

VISM Card LEDs Are Not Lighted

The VISM card may not be inserted completely in the slot. Ensure that the VISM card is seated in the
slot correctly, with top and bottom half portions of the VISM card making electrical contact with the
backplane.
Release 3.0, Part Number OL-2521-01 Rev. D0, June 2004
Bad hardware device on the card. Replace any corrupt hardware.
Daughter card is not attached correctly to the VISM card. As a result, the VISM card is not able to
maintain its abilities. Ensure that the daughter card is making electrical contact to the motherboard,
and is mechanically secure.
2.2.10g.pm
LM-RJ48-8T1
Invalid
20
CardCnfChng, LineCnfChng
Clear
73-03618-01
28-02791-01
05
73-03722-01
28-02905-01
02 value = 34 = 0x22 = '"'
Cisco VISM Installation and Configuration Guide
Symptoms and Solutions
6-9