Resolving Problems Viewing Computer Content - Avaya Scopia XT Series Deployment Manual

4. Select Next.
5. Select Done.
No calls due to network error
The system does not make calls due to a network error.
The network is based on IPv6 and the endpoint is configured to support only IPv4.
Enable the endpoint to support IPv6.
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the general network settings. From the XT Series web interface, select
Administrator settings > Networks > Preferences > General. From the endpoint's main
menu, select Configure > Advanced > Networks > Preferences > General.
2. Set the Use IPv6 field to Yes.
3. From the web interface only, select Save.
Related links
Troubleshooting the Avaya Scopia

Resolving Problems Viewing Computer Content

Problem
I cannot share a presentation from my computer or view its content.
Solution
• Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit
(see Connecting a Computer to the XT Series using the DVI port
using HD1 for presentation content (on XT7100 only), ensure that the HDMI cable is properly
connected (see
December 2017
Figure 181: Setting network preferences
®
XT Series
Connecting a Computer to the XT Series using the HD1 port
Avaya Video Collaboration Solution for IP Office Deployment Guide
Comments on this document? infodev@avaya.com
Resolving Problems Viewing Computer Content
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