Improving Call Video Resolution - Avaya Scopia XT Series Deployment Manual

2. Click Play to display a test image.
The XT Series displays a synthetic pattern image. The image is visible only when the
selected camera input is HD1.
Related links
Troubleshooting the Avaya Scopia

Improving Call Video Resolution

Problem
My call does not perform at the resolution I expected.
Remote system resolution limits
Solution
Make sure the remote system also supports your desired resolution. Remote systems that are
limited to 720p or less negotiate lower resolutions with the Avaya Scopia
VISCA cable
Solution
Make sure the VISCA cable is properly connected to the IN RS-232C port of the camera.
Make sure that your XT Series has the 1080p license enabled.
December 2017
Figure 173: Monitor Test
Figure 174: Synthetic Pattern Image
®
XT Series
Avaya Video Collaboration Solution for IP Office Deployment Guide
Comments on this document? infodev@avaya.com
Improving Call Video Resolution
on page 220
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XT Series.
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