Avaya Scopia XT Telepresence Deployment Manual
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Avaya Scopia XT Telepresence Deployment Manual

Avaya Scopia XT Telepresence Deployment Manual

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Avaya Scopia
XT Telepresence
Deployment Guide
Release 9.0
January 2017

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Summary of Contents for Avaya Scopia XT Telepresence

  • Page 1 ® Avaya Scopia XT Telepresence Deployment Guide Release 9.0 January 2017...
  • Page 3 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 4 LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED written consent of Avaya can be a criminal, as well as a civil offense OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL under the applicable law.

  • Page 5: Table Of Contents

    Downloading and Installing the XT Telepresence Calibration Application ................... 70 Calibrating your XT Telepresence .............. 79 Adding XT Telepresence in Equinox Management ................ 82 Preparing for your Telepresence Meeting ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 6: Chapter 1: About Xt Telepresence

    To support videoconferences between XT Telepresence and other endpoints or telepresence systems, you need to add a Scopia Elite MCU to the deployment (Figure 2: XT Telepresence topology on page 7). ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 7 • Three XT Series systems, each with its XT Codec Unit, camera, microphone and the XT Remote Control Unit. • Equinox Management with build-in Avaya Equinox H.323 Gatekeeper installed on a server. • Three identical 50”-65” monitors of the same vendor, model and size to display the participants, and an extra monitor or projector for displaying presentations.

  • Page 8: Chapter 2: Setting Up The Telepresence Room

    The quality of the telepresence experience requires that most aspects of the room are carefully planned and calibrated. The size of the room should be carefully chosen to create the maximum telepresence effect. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 9 1.4m x 8m, positioned 30cm from the floor, colored in a neutral shade. Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 10 Use indrect lighting to ensure soft, evenly distributed ambient light. The light fixtures should be located slightly to the side of the monitors and tables. Figure 5: Suggested lamp locations Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 11: Choosing Monitors For Your Xt Telepresence

    8 Choosing Monitors for Your XT Telepresence Choose the monitors (purchased separately) to match your telepresence room dimensions and provide the image quality that you need. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 12 Ideally the presentation monitor should always be 42 inches, with the same resolution capabilities as the main monitors. The bracket for this monitor should be below the main central monitor. Figure 7: Telepresence room dimensions ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 13: Placing Components Of Your Xt Telepresence

    • Auxiliary-L refers to the left-side camera, monitor and XT Series. • Primary refers to the central camera, monitor and XT Series. • Auxiliary-R refers to the right-side camera, monitor and XT Series. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 14: Mounting And Positioning The Xt Telepresence Cameras

    We strongly suggest labeling cables during the system setup to avoid confusion for components and their cables: Primary camera, Primary camera cable, Auxiliary-L camera, Auxiliary-L camera cable, Auxiliary-R camera and Auxiliary-R camera cable. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 15 Slide the support plate onto the rails of the wall mount plate as shown Figure 10: Sliding the supporting plate onto the wall mount plate on page 16. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 16 Fix the mounting brackets to the supporting plate by inserting two screws for each bracket (see Figure 11: Inserting screws into the clamp and supporting plate page 16). Figure 11: Inserting screws into the clamp and supporting plate ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 17 When the bracket is positioned correctly, secure it in place by rotating the nuts at the rear of the stabilizers conter-clockwise until firmly in place. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 18 Figure 15: Removing the fixing screws on bracket plates 4. Remove all three bracket plates, to secure a camera to each plate. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 19 5. One by one attach each camera to its supporting plate using three 3mm screws for each camera. There are three holes at the base of the camera and three matching holes in the supporting plate. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 20 • The DVI connector to the DVI socket • The 8-pin connector to the IN (RS232C) socket • The power connector to the DC IN 12V socket ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 21 • Connect the other plug (power) to the horizontal socket. Try to keep the DVI socket available for a computer connection when sharing content with others in a videoconference. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 22 For a single-row telepresence room with 50 or 55 inch monitors, set the height to 2.5cm, or use 3cm if you have 60 or 65 inch monitors. For a dual-row telepresence room, the cameras should remain flat (0cm). ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 23 11. Attach the front panel to cover the supporting plates and fix it with two screws. Figure 21: Adding front cover of the camera bracket Related links Placing Components of Your XT Telepresence on page 13 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 24: Placing The Microphone Pods

    If you want to cover the second table row in a dual-row telepresence room, you need to deploy third- ® party audio-in accessories described in Avaya Scopia XT Series Third-Party Accessories for version 2.0.
  • Page 25 Figure 23: Connecting the Microphone Pods to the XT Codec Unit 3. Connect the second Microphone Pod output to the first Microphone Pod input Related links Placing Components of Your XT Telepresence on page 13 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 26: Positioning And Connecting The Speakers

    We recommend that the speaker volume is at least 20 dBA higher than the background noise. Related links Placing Components of Your XT Telepresence on page 13 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 27: Placing The Table In A Standard Telepresence Room Setup

    The distance between the chairs depends on the monitor size: • 50 inch monitors require chairs 60cm apart. • 55 inch monitors require chairs 65cm apart. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 28: Placing The Tables In A Dual-Row Telepresence Room

    For each of the three front tables, use a tape-measure to calculate the distance between each table and the wall. The tape-measure should run along the middle of the table, ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 29 For the left table, the tape measure ends under the left camera. For the middle table, it ends under the middle camera. For the right table, it ends under the right camera. Figure 27: Measuring distance between the cameras and front tables ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 30 Distance between cameras and back row tables on page 31. Measure these distances along the imaginary horizontal line from the edge of the tables to the wall below the respective camera. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 31 4. Ensure that the distance between the front and back rows of the tables is 151cm. Measure this distance between the middle of the opposite tables, as shown in Figure 31: Measuring distance between the table rows on page 32. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 32 7. Ensure that the chairs are not located too close to blind spots (edges of the tables not covered by cameras). See Figure 32: Blind spots in dual-row telepresence rooms page 32. Figure 32: Blind spots in dual-row telepresence rooms ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 33 Placing the Tables in a Dual-Row Telepresence Room Related links Setting up the Telepresence Room on page 8 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 34: Chapter 3: Configuring The Xt Telepresence

    79 Preparing for your Telepresence Meeting on page 82 Controlling the XT Series ® There are a number of ways to interact with the Avaya Scopia XT Series: Important: ® Once the telepresence system is configured, only use the Scopia Control iPad app to control the system.

  • Page 35: About The Xt Remote Control Unit

    Scopia Control iPad app to control the system. • Use Equinox Management's administrator web interface to perform system upgrades, backups, and add your endpoint to the organization's address book (see Deployment Guide for Avaya ® Scopia XT Series).
  • Page 36 Scroll through menus and options using the arrow keys and pressing the ok/menu key to select an item. There is also an advanced version of the remote control available. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 37 ABC for upper case characters only (no digits), abc for just lower case characters only (no digits), and 123 for digits only. To enter a letter or number, press a key repeatedly to cycle through its characters. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 38 C key to completely erase the field content. Enter/Return Press and hold OK to toggle the input editing mode (1/a/A). Press OK to place a call. Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 39 1. Access the general settings. From the XT Series web interface, select Basic Settings > General. From the endpoint's main menu, select Configure > General. You can use the XT Remote Control Unit's initial default pairing to perform this task. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 40 When the code is not the default 01, the system displays the paired remote icon with its new code at the top-right corner of the screen. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 41: Accessing The Xt Series Local Menu

    • Calendar allows you to view and join meetings scheduled for this endpoint. • Present starts sharing content from your computer, or displays the connected computer's content. • Control Camera adjusts camera position. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 42: Accessing Xt Series Web Interface

    (XT Executive only) To navigate menus with a keyboard and mouse, you must first connect your ® computer and then complete the Quick Setup Wizard which ends with installing the Avaya Scopia XT Control utility to use the keyboard and mouse for menu navigation (see Deployment Guide for XT Series).

  • Page 43: Activating The Xt Series And Its Optional Features

    Avaya Product Licensing and Delivery System (see Getting Started with Avaya PLDS). Once you have the license keys, you activate the XT Series and any optional features you purchased, as described below the table. You can do this from the endpoint itself or from its web interface.
  • Page 44 API control of the XT Series on another network. Smaller organizations may want to use the XT Series as a firewall traversal Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 45 On some XT Series models, the extra port is already enabled and does not require a license ® (see the 55111-00916 Avaya Scopia Series 2nd GLAN Port license, above). 55111-00952 Full XT7000 Series Enables hosting videoconferences with up to...
  • Page 46 On some XT Series models, the extra port is already enabled and does not require a license ® (see the 55111-00916 Avaya Scopia Series 2nd GLAN Port license, above). 55111-00942 Full XT7000 Series Enables hosting videoconferences with up to...
  • Page 47 You can find the LAC in the customer letter shipped with the product, or the email you received when you purchased the product or optional license. Procedure 1. Obtain the product’s license keys from the Avaya Product Licensing and Delivery System, as follows: a. Access the Avaya Product Licensing and Delivery System.
  • Page 48 Configuring the XT Telepresence From the Avaya Product Licensing and Delivery System Home page, navigate to Asset > View Entitlements > Search Entitlements. Search for your LAC by entering it in the LAC field. From the Options menu, click Activate. During the Activation Wizard, you must manually enter the MAC address (Host ID) of the XT Series.

  • Page 49: Viewing System Information For Customer Support

    2. To view additional system information from the web interface, such as the host ID or the expiration date of the license, select Enable License from the homepage. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 50 Back key and select System Status. Figure 43: Viewing system network information from the endpoint Related links Activating the XT Series and its Optional Features on page 43 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 51: Configuring Basic Settings With The Quick Setup Wizard

    Configuring Basic Settings with the Quick Setup Wizard About this task ® To start using your Avaya Scopia XT Series, first define basic settings with the quick setup wizard, such as the system's name, language, and network settings. This is relevant for both new installations, or after restoring default settings.

  • Page 52: Accessing Xt Series Web Interface

    Configuring the XT Telepresence Accessing XT Series Web Interface About this task ® This procedure describes how to access the Avaya Scopia XT Series web interface, which supports the following internet browsers: • Internet Explorer version 8 or later • Google Chrome version 11 or later •...

  • Page 53: Setting The System Name, Language, And Call Method

    (cloud) method of configuration, this step is not available. ® The first screen in the Quick Setup wizard enables you to define the name of your Avaya Scopia XT Series, the country, the menu language, and the protocol the system uses for calls. The unit's name is displayed on the system's title bar and to other meeting participants.
  • Page 54 (XT Executive only) Select whether this endpoint is used with different computers: • Select Personal Executive endpoint for a single user, where you ® pair the computer once to the XT Series using Avaya Scopia Control. • Select Shared Executive endpoint for multiple users, where you ®...

  • Page 55: Adjusting The Image Position

    You can center the endpoint's image correctly on its monitor in this stage of the Quick Setup Wizard. ® This is for deployments with a monitor connected to your Avaya Scopia XT Series. It is particularly important to calibrate the image carefully on each monitor in the XT Telepresence system.

  • Page 56: Configuring Basic Network Settings

    Configuring Basic Settings with the Quick Setup Wizard on page 51, and skip to this step. Figure 48: Defining IP Settings 2. Enter the following values: ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 57: Configuring Basic Gatekeeper Settings

    IP addresses. For dynamic IP addresses, this field displays the assigned DNS server IP address. For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. 3. Select Next and continue with one of the following, depending on whether you are registering your endpoint to a gatekeeper or SIP server: •...

  • Page 58: Configuring Basic Sip Settings

    58. Otherwise, select Done to complete the Quick Setup Wizard. For XT Executive only, to configure using your keyboard and mouse to navigate the menus, ® continue with Deployment Guide for Avaya Scopia XT Series. Related links Configuring Basic Settings with the Quick Setup Wizard...
  • Page 59 SIP server. Use SIP Server Enable registering the system to the SIP server by selecting Yes. For redundant SIP deployments, you can enter information for up to three SIP servers, as described in Deployment Guide for Avaya ® Scopia XT Series.

  • Page 60: Setting Date And Time

    This section details how to change those settings if required. You must configure the same values for all three XT Codec Units in your XT Telepresence deployment. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 61 60Hz. If you set it to <auto>, the system assigns the standard of the chosen country. In Japan, where the video frequency can vary, manually choose the value for your location. Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 62: Setting The Time Zone

    Before you begin If configuring from the endpoint, you must first enable advanced configuration, as described in ® Deployment Guide for Avaya Scopia XT Series. Procedure 1. Access the time zone settings. From the XT Series web interface, select Administrator Settings >...

  • Page 63: Configuring The Screen Saver To Start Automatically

    The screen saver helps to protect the endpoint's monitor from burn-in without switching it off. For XT ® Executive with computers running the Avaya Scopia XT Control utility, the screen saver does not activate when using the computer while the endpoint is dormant. In this case, use the computer's screen saver functionality.

  • Page 64: Setting Up Scopia ® Control

    Control to your XT Series About this task ® ® Your Scopia Control app must be connected, or paired, to the central Avaya Scopia XT Series endpoint in order to control it from the app. Important: ® The pairing between Scopia Control and the central XT Series endpoint is only made via their network connections, not via bluetooth.
  • Page 65 IP Address Enter the IP address of the central XT Series endpoint. This is located on the top bar of the endpoint screen (see Table continues… ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 66: Connecting Scopia ® Control To Scopia Desktop Server

    • Record or stream a meeting using the Content Center, when the paired XT Series participates in the meeting and the Content Center is deployed as part of the Scopia Desktop Server. • Use Avaya Scopia Content Slider functionality to review previously shared content without interrupting the presenter.
  • Page 67 Welcome panel. Tap Enable Scopia Desktop Services . Figure 55: Entering details of the Scopia Desktop Server ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 68: Downloading And Installing The Xt Telepresence Calibration Application

    Scopia Telepresence Calibration application. You can download and install the calibration application to a laptop (PC or Mac) by remotely ® accessing the web interface of one of the Avaya Scopia XT5000 Series endpoints in the telepresence system. The calibration application runs on the computer of your choice. It does not run natively on the endpoints themselves.
  • Page 69 Downloading and Installing the XT Telepresence Calibration Application Procedure ® 1. Access the web interface of one of the Avaya Scopia XT5000 Series endpoints comprising your XT Telepresence as described in Accessing XT Series Web Interface on page 42. 2. In the Telepresence Calibration area at the bottom of the Home page, select Create package.

  • Page 70: Calibrating Your Xt Telepresence

    If you do not remember the IP address of the primary XT Codec Unit, press Help on the Advanced XT Remote Control Unit to display it on the primary monitor. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 71 8. Enter the Scopia Control password and select OK. The default password is 1234. 9. Configure settings as described in Table 14: Configuring basic XT Telepresence settings page 72. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 72 This information is relevant only for standard telepresence room deployments. 10. Select Next. The screen shows cable connection instructions. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 73 XT Codec Unit and display basic settings by pressing Help. 14. Use remote controls of the monitors to calibrate monitors so that the colors in the pattern looks identical on all of them. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 74 Configuring the XT Telepresence Figure 61: Calibrating the monitors 15. Select Next. 16. To position the cameras correctly: a. Select Calibrate cameras automatically. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 75 In a typical installation you perform manual calibration of the auxiliary cameras using the primary camera image for reference. We strongly recommend that you do not calibrate the primary camera manually. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 76 Verify that there are no image areas that appear on both monitors as shown in Figure 64: Example of incorrect pan calibration on page 77. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 77 17. Calibrate the color of the camera image to the lighting conditions of your telepresence room. a. Select Calibrate cameras automatically. The automatic colorimetric calibration is performed. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 78 Select Next. 18. Reconnect the Auxiliary-L monitor cable to the Auxiliary-L XT Codec Unit. 19. Reconnect the Auxiliary-R monitor cable to the Auxiliary-R XT Codec Unit. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

  • Page 79: Adding Xt Telepresence In Equinox Management

    Adding XT Telepresence in Equinox Management About this task If you use regular endpoints to create XT Telepresence, define them in Avaya Equinox Management as components of the telepresence system, not as single endpoints. You cannot directly change an existing single endpoint in Avaya Equinox Management into a telepresence endpoint, and vice versa.
  • Page 80 80 . Figure 67: Add Endpoint window 4. Configure your telepresence endpoint as described in Table 15: Configuring telepresence endpoints on page 81. ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 81 • Equinox Management • Scopia Desktop • XT Series • Avaya Equinox Add-in for IBM Lotus Notes • Avaya Equinox Add-in for Microsoft Outlook • Room systems via H.350 • Cisco telepresence devices Table continues…...

  • Page 82: Preparing For Your Telepresence Meeting

    Noise produced by the laptop cooling system may be increased by the microphones and aggravate the quality of audio in the meeting. • Avoid using your cellular phones during your telepresence meeting to avoid EMI (electromagnetic interference). ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...
  • Page 83 Blind spots in dual-row telepresence rooms on page 83. Figure 69: Blind spots in dual-row telepresence rooms Related links Configuring the XT Telepresence on page 34 ® January 2017 Avaya Scopia XT Telepresence Deployment Guide Comments on this document? infodev@avaya.com...

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