Avaya Scopia XT Series Deployment Manual page 240

Troubleshooting the Avaya Scopia
Camera
Solution
Make sure the camera is connected to the HD CAM1 input port of the XT Codec Unit.
Control Camera setting
The Control Camera setting is not enabled.
Solution
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the general camera settings. From the XT Series web interface, select
Administrator Settings > I/O connections > Cameras > HD1. From the endpoint's main
menu, select Configure > Advanced > I/O connections > Cameras > HD1.
2. Make sure that the Control Camera field is set to Yes.
3. From the web interface only, select Save.
Receiving resolution
The resolution you can receive has not been configured correctly.
Solution
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the video settings. From the XT Series web interface, select Administrator
Settings > Calls > Preferences > Video. From the endpoint's main menu, select
Configure > Advanced > Calls > Preferences > Video.
2. Ensure that the 1080 60fps field is set to Yes.
3. From the web interface only, select Save.
December 2017
® XT Series
Figure 175: Enabling 1080p 60fps setting
Avaya Video Collaboration Solution for IP Office Deployment Guide
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on page 122.
on page 122.
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