Page 1 ® Avaya Scopia XT Series Deployment Guide Release 9.0 January 2017...
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Page 5: Table Of Contents
.................. 32 Opening Ports for the XT Series ® ...... 41 Configuring the TCP or UDP Port Range on the Avaya Scopia XT Series Chapter 4: Setting Up the XT Series Hardware.............. 43 .................. 43 Planning the Optimal Room Setup ®...
Page 6 Blocking Users from Modifying the Local Directory ................... 164 Configuring Advanced DTMF Settings .................. 166 Enabling and Configuring Recording ... 170 Configuring Avaya Equinox Streaming and Recording Server as the external FTP server .................... 171 Saving PTZ Camera Positions .................. 173 Setting the Default Camera Position .................... 173 Configuring Gallery Layouts ..................
Page 7 Enabling the TLS Connection in XT Series ............... 216 Enabling Encryption for Videoconferences .............. 218 Securing Wireless Connections to the Computer ® Chapter 10: Troubleshooting the Avaya Scopia XT Series.......... 220 .................... 221 Retrieving XT Series Logs .............. 221 Enabling System Logs and Remote Initialization ..................
Page 8 Resolving Screen Link Resolution Problems ................. 254 Resolving Screen Link Network Connectivity .................. 254 Resolving Acoustic Pairing Problems ...................... 255 Testing Acoustic Pairing ...................... 256 Ending Mobile Link ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 9: Chapter 1: About The Xt Series
The sampling rate is a measure of the accuracy of the audio when it is digitized. The XT Series endpoints are shipped with different microphones depending on the model. You can add dedicated Microphone Pods or additional analog microphones if required. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 10 XT5000 Series support stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD or G.719 audio codecs.
Page 11: About The Models In The Xt Series Product Line
® The Avaya Scopia XT7000 Series supports stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD or G.719 audio codecs. When stereo is active, the additional POD microphone does not capture audio in the room, but it is available to mute/unmute the system.
Page 12 ® The Avaya Scopia XT5000 Series supports stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD or G.719 audio codecs. When stereo is active, the additional POD microphone does not capture audio in the room, but it is available to mute/unmute the system.
Page 13 You can quickly convert a regular meeting room into a videoconferencing room by adding the ® ® Avaya Scopia XT Meeting Center Cart to the XT5000. The Avaya Scopia XT Meeting Center Cart allows you to mount up to two HD 1080p monitors on a mobile stand. ®...
Page 14 About the XT Series ® Figure 5: Models in the Avaya Scopia XT4000 Series • XT Telepresence Experience the immersive feeling of telepresence using the XT Telepresence platform. The excellent video quality in each of the three cameras, combined with high-quality audio, give the feeling of an in-person meeting.
Page 15 Important: ® The XT Executive and Avaya Scopia XT4300 can host up to four participants. Depending on your deployment and the model, you can locally host videoconferences with other endpoints (including H.323, SIP, Scopia XT Desktop clients, Scopia Mobile, and ISDN endpoints, if your deployment includes an ISDN gateway such as 100 Gateway) without relying on an external media server or MCU.
Page 16: Comparing Between Xt Series Models
It includes the software of the Scopia XT Desktop Server which must be deployed in the DMZ. Important: If your license allows nine participants, you can include up to eight remote endpoints. For more information on the SMB Solution deployment, see Avaya Equinox Solution Guide. Related links About the XT Series...
Page 17 Control Optional for license XT5000 720 Recording Optional Optional Optional — Optional for XT5000 720 Keyboard — — — — — and mouse control Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 18: About The Built-In Mcu
9 About the Built-In MCU ® You can use your Avaya Scopia XT Series to join a videoconference hosted on an external MCU or you can host a meeting on the built-in MCU if available. An MCU, or Multipoint Control Unit (Equinox Media Server), connects several endpoints to a single videoconference.
Page 19: Technical Specifications
9 Technical Specifications ® This section details the system specifications of the Avaya Scopia XT Series. Refer to this data when preparing system setup and afterwards as a means of verifying that the environment still complies with these requirements.
Page 20 Profile SVC (point-to-point calls only), H.264 High Profile, H.264 SVC (point to point calls only), H.264, H.263++, H.263+, H.263 Dual video H.239 (H.323); BFCP (SIP): Avaya Web Collaboration (WCS) HDMI input formats 1080p @ 25, 30, 50, 60fps 1400x1050 @ 60fps (XT7000 Series only)
Page 21 8128kbps for H.323 calls (720p for XT5000 720) Camera resolution 1080p 60fps 1080p 30fps (built-in 1080p 60fps (720p60 for camera) XT4200) Audio codecs/frequency G.711: 300 – 3,400 Hz response Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 22 (optional for XT5000 720) Firewall Traversal Auto NAT discovery HTTP and STUN H.460.18, H.460.19 Related links About the XT Series on page 9 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 23: Checking The Product Shipment
Report any damage or missing items to your distributor or reseller. Keep the package and its contents for inspection if required for loss or damage claim. Related links About the XT Series on page 9 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 24: Chapter 2: Initial Workflow For Deploying The Avaya Scopia ® Xt Series
Avaya Scopia XT Series About this task ® To safely set up and perform the required initial settings to start using the Avaya Scopia XT Series, follow the recommended workflow described below. Procedure 1. Decide how to incorporate the XT Series into your deployment, as described in Planning the ®...
Page 25 Planning the Topology of the Avaya ® Scopia XT Series Deployment on page 27 and the Avaya Equinox Solution Guide. 11. (Optional) If necessary for your organization, you can secure videoconference sessions via encrypted connections and TLS certificates (see Securing your XT Series on page 198).
Page 26 Initial Workflow for Deploying the Avaya Scopia ® XT Series 14. To update your software, see Updating the XT Series on page 185. Some upgrades require an updated license. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 27: Xt Series Deployment
As you add more XT Series endpoints, you can manage them centrally with Avaya Equinox Management. This would enable centralized updating, backing up and control.
Page 28: Planning The Topology Of Avaya Scopia ® Xt Series With Scopia Xt Desktop
Scopia XT Desktop Server. The deployment has very few components. You do not need additional hardware like an external MCU, Avaya Equinox H.323 Edge for firewall traversal, or a gatekeeper for routing calls. • The included Scopia XT Desktop provides built-in NAT and firewall traversal functionality, enabling secure remote connections from Scopia Mobile and Scopia XT Desktop Clients.
Page 29: Planning Nat And Firewall Traversal With Avaya Scopia Xt Series
NAT and firewall traversal with XT Series: • Using a Avaya HTTP server or a STUN public server for NAT and firewall traversal When the XT Series hosts a videoconference with endpoints outside the enterprise...
Page 30 A dedicated Avaya Equinox H.323 Edge offers external endpoints a static address when joining conferences hosted in your organization. You can dial 1234@pathfinder.company.com to access from outside the firewall, or you can dial 1234 directly if you deployed the Avaya Equinox H.323 Edge Client.
Page 31: Supporting Isdn Connectivity
Table 5: Supporting ISDN Connectivity Field Description ® Enable Select Yes to allow this Avaya Scopia XT Series to quickly dial ISDN endpoints via the Gateway for ISDN. Gateway IP Address Enter the IP address of the Gateway for ISDN used by your organization.
Page 32: Implementing External Api Control
® You can control the XT Codec Unit using the Avaya Scopia XT Series API (requires integration with AMX, Creston, or Extron control devices). Contact Avaya customer support to receive the latest ® Reference Guide for Avaya Scopia XT Series API, which includes the list of commands over the Ethernet interface.
Page 33 XT Series Figure 12: XT Series SMB Edition topology Avaya Equinox H.323 Edge provides a complete firewall and NAT traversal solution for H.323 deployments, enabling secure connectivity between enterprise networks and remote sites. Avaya Equinox H.323 Edge enables registered external endpoints to traverse the firewall without requiring ®...
Page 34 ECS Gatekeeper XT Series Figure 13: XT Series deployment with Avaya Equinox H.323 Edge In each of the topologies, the XT Series can be located either inside or outside the enterprise. You need to open different ports depending on the topology, and the location of the endpoints. The source for a port is the sender of data packets, and the destination is the receiver.
Page 35 Implementing Port Security for the Avaya Scopia ® XT Series Figure 14: Inbound and outbound ports for the XT Series Depending on the location of the XT Series, a unidirectional port might be inbound to the organization or outbound from the organization.
Page 36 Planning the Topology of the Avaya Scopia ® XT Series Deployment Source Port Protocol Destinati Functionality Result of Blocking Required range (Type) Port on Firewall ® Scopia HTTP XT Series Manual activation of Screen/Mobile Link Recomme Desktop Screen/Mobile Link cannot be activated...
Page 37 Implementing Port Security for the Avaya Scopia ® XT Series Source Port Protocol Destinati Functionality Result of Blocking Required range (Type) Port on Firewall Server about XT Series (XTD) status Scopia 3338 XT Series XT Series Sends GET/SET/ Scopia Control cannot...
Page 38 Planning the Topology of the Avaya Scopia ® XT Series Deployment Source Port Protocol Destinati Functionality Result of Blocking Required range (Type) Port on Firewall (Creston/ Mandator Extron) y if using a Third Party device to control XT Series Scopia...
Page 39 Implementing Port Security for the Avaya Scopia ® XT Series Source Port Protocol Destinati Functionality Result of Blocking Required range (Type) Port on Firewall XT Series 162 SNMP Scopia Sends SNTP Trap XT Series cannot Mandator (UDP) Manager/ Events send SNMP traps to a...
Page 40 Planning the Topology of the Avaya Scopia ® XT Series Deployment Source Port Protocol Destinati Functionality Result of Blocking Required range (Type) Port on Firewall participants in current of participants for the ties when meeting current meeting. SM mode = local 3230-325 H.323 call control...
Page 41: Configuring The Tcp Or Udp Port Range On The Avaya Scopia ® Xt Series
XT Series on page 32 ® Configuring the TCP or UDP Port Range on the Avaya Scopia Series About this task You can configure the TCP or UDP port range by setting the base port, which is the lower end of the port range (if, for example, port 3230 is busy).
Page 42 Planning the Topology of the Avaya Scopia ® XT Series Deployment Important: You can configure the base port to any value between 1024-65535. The number of ports is calculated automatically by the system, and can be lower than the values specified above, depending on whether you have an MCU license and its type.
Page 43: Chapter 4: Setting Up The Xt Series Hardware
61 Connecting a Computer to the XT Series on page 67 Planning the Optimal Room Setup Follow the recommended guidelines described in this section when setting up a room with an Avaya ® Scopia XT Series endpoint. ®...
Page 44 The room should be air-conditioned to avoid the XT Codec Unit activating its fan. • Camera positions Ensure the camera's view captures all the seats in the room (Figure 16: Camera scope covers all seats on page 45). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 45 Place the Microphone Pod at the center of the table, in front of the participants. If you are using stereo functions, please ensure that the pod is well centered. The Avaya Pod picks the left channel audio from its left microphone, and the right channel audio from its right microphone.
Page 46 For large conference rooms, you can deploy two Microphone Pods, distributed evenly on the table. When using the Avaya Pod to receive stereo, the cascading feature is disabled but you can still use the second pod to mute/unmute the XT Series. In very large rooms, consider an audio mixer to add as many microphones as needed.
Page 47: Connecting Avaya Scopia ® Xt Series To The Network
For example, a small business can use the XT Series as a firewall traversal system (see Planning ® NAT and Firewall Traversal with Avaya Scopia XT Series on page 29), where the XT Series hosts a call on its built-in MCU, and endpoints from both the public and private networks can access the same videoconference.
Page 48: Connecting Monitors To The Xt Series
Connecting Monitors to the XT Series About this task ® Connect one or two monitors to the Avaya Scopia XT Series to use it as a videoconferencing endpoint, and to view the interface (menus) of the endpoint itself. Use the XT Remote Control Unit to navigate these menus.
Page 49: Connecting Cameras Or Dvd Players
XT5000 Series, you can also connect multiple cameras and HDMI devices via the Avaya Scopia XT Camera Switch. You can also connect a USB camera, like the Logitech C920 or C930E Webcam, or Avaya USB H100 HD Video Camera, to the upper USB port on the XT Series. The XT Executive already has a built-in USB camera, and you can connect a PTZ camera to use instead of the USB camera.
Page 50: Connecting The Ptz Camera
This procedure describes how to connect the main PTZ camera to the Avaya Scopia XT Series. ® The XT7000 Series and the XT5000 Series use the XT Premium Camera or the Avaya Scopia Deluxe Camera. The XT4300 uses the XT Flex Camera, while the XT4200 uses the XT Standard II Camera.
Page 51 • Connect the other plug (power) to the horizontal socket. We recommend keeping the DVI socket available for a computer connection (for example, to share content in a videoconference). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 52: Connecting An Additional Ptz Camera Directly
• For the XT7000 Series only, you can also connect it to the HDMI 2 port on the XT Codec Unit (recommended), as described below. • For the XT7000 Series and XT5000 Series, you can connect multiple cameras via the Avaya ®...
Page 53 1080p at 30fps or 720p at 60fps, add a repeater every 10 meters. Compatible HDMI repeaters are ® listed in Third-Party Accessories for Avaya Scopia XT Series. To control both cameras using one XT Remote Control Unit (on the XT7000 Series and XT5000 Series only), use the supplied 10-meter VISCA cross cable, or for large room setups, buy a longer third-party cable, or create your own.
Page 54 (Figure 25: Connecting an additional camera directly to the XT Series on page 53). 7. Apply power to the camera. Related links Connecting Cameras or DVD players on page 49 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 55: Connecting Multiple Hdmi Devices Or Cameras Via The Avaya Scopia ® Xt Camera Switch
56): ® • Connect one end of the HDMI cable to the OUTPUT socket on the Avaya Scopia Camera Switch and the other end to the vertical HDMI connector on the XT Codec Unit. On the XT5000 Series, use the vertical HDMI port on the XT Codec Unit (located under On the XT7000 Series, use the vertical HDMI 2 port on the XT Codec Unit (located under ®...
Page 56 Setting Up the XT Series Hardware ® • Connect one end of the USB cable to the USB socket on the Avaya Scopia XT Camera Switch and the other end to the upper USB connector on the XT Codec Unit. This cable provides power to the device, so no extra power cable is required.
Page 57 For the XT7000 Series: The HDMI connector to the HDMI socket labeled 1 on the XT7000 Series. c. The connector for power and serial control must be connected to the horizontal socket on the XT Codec Unit. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 58 5. Connect the second camera (Figure 31: Connecting the second camera on page 59): a. Connect the 10-meter VISCA crossed cable supplied with the camera kit. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 59 • Attach the DVI connector to the DVI socket on the second camera. • Attach the HDMI connector to the HDMI socket labeled 2 for the XT5000 Series and ® to the socket labeled 1 for the XT7000 Series on the Avaya Scopia XT Camera Switch.
Page 60: Connecting A Dvd Or Blu-Ray Player Or Other Analog Video Equipment
10. Configure the cameras' settings (see Configuring Cameras on page 116.) ® If required, connect a DVD or HDMI media player to a port on the Avaya Scopia Camera Switch. Related links Connecting Cameras or DVD players on page 49...
Page 61: Connecting Microphones And Speakers To The Xt Series
Choosing a Microphone for Your XT Series This section provides an overview of the different types of microphones which are shipped with the ® various models in the Avaya Scopia XT Series. You can add more microphones to your XT Series depending on the room setup.
Page 62 - A computer audio-out connection or line audio connection. Table 7: Types of microphones on page 62 describes the most common types of microphones ® used with an Avaya Scopia XT Series. Table 7: Types of microphones Type of Optimal Room...
Page 63: Connecting Microphones And Speakers To The Xt Series
Series from the XT model. When directly Codec Unit. connected to the XT Series, you cannot transmit PC audio Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 64: Connecting A Microphone To The Xt Series
- The analog One-way Microphone Pod or any other analog microphone with a 3.5mm jack. - A third-party digital microphone with a mini-TOSlink connector. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 65: Connecting Headphones Or An Amplifier With Loudspeakers
Connecting Headphones or an Amplifier with Loudspeakers About this task ® By default, you hear the sound of your Avaya Scopia XT Series from the monitors' speakers. The monitors are connected to the XT Codec Unit using HDMI, which sends both audio and video.
Page 66 Figure 37: Connecting headphones to the XT Series Alternatively, attach a USB headset to the USB port on the XT Codec Unit (see Choosing a Microphone for Your XT Series on page 61). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 67: Connecting A Computer To The Xt Series
XT Desktop client and is on the same network as the XT Series. If they are in different networks, verify there is no NAT or firewall between them. For more information about using the Avaya Screen Link feature, see the ®...
Page 68 4. Select your screen resolution and refresh rates from the list of supported settings (see Table 9: Supported computer monitor resolutions and refresh rates on page 69). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 69 60, 72, 75 60, 72, 75 640x480 72, 75 72, 75 ® 5. To share content from your computer, continue with User Guide for Avaya Scopia Series. Related links Setting Up the XT Series Hardware on page 43 ® January 2017...
Page 70: Chapter 5: Controlling The Xt Series
Chapter 5: Controlling the XT Series ® There are a number of ways to interact with the Avaya Scopia XT Series: • Use the XT Remote Control Unit locally on the endpoint itself to navigate the menus (GUI) and perform user functions and advanced configuration. You view the results on a connected monitor.
Page 71 (XT Executive only) To navigate menus with a keyboard and mouse, you must first connect your ® computer and then complete the Quick Setup Wizard which ends with installing the Avaya Scopia ® XT Control utility to use the keyboard and mouse for menu navigation (see...
Page 72: About The Xt Remote Control Unit
About the XT Remote Control Unit ® There are several ways to control the Avaya Scopia XT Series. This section explains how to use the XT Remote Control Unit to navigate the endpoint's menus which are displayed on the endpoint's monitor.
Page 73: About The Xt Remote Control Unit
Scroll through menus and options using the arrow keys and pressing the ok/menu key to select an item. There is also an advanced version of the remote control available. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 74 ABC for upper case characters only (no digits), abc for just lower case characters only (no digits), and 123 for digits only. To enter a letter or number, press a key repeatedly to cycle through its characters. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 75: About The Xt Remote Control Unit
C key to completely erase the field content. Enter/Return Press and hold OK to toggle the input editing mode (1/a/A). Press OK to place a call. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 76: Pairing An Xt Remote Control Unit
1. Access the general settings. From the XT Series web interface, select Basic Settings > General. From the endpoint's main menu, select Configure > General. You can use the XT Remote Control Unit's initial default pairing to perform this task. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 77: About The Xt Remote Control Unit
When the code is not the default 01, the system displays the paired remote icon with its new code at the top-right corner of the screen. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 78: Navigating Menus With The Keyboard And Mouse
Navigating Menus with the Keyboard and Mouse About this task On the XT Executive only, you can navigate through endpoint menus using your computer's keyboard and mouse instead of the remote control, by running a PC or Mac program called Avaya ® Scopia XT Control.
Page 79 2. Perform the initial setup described in Configuring Basic Settings with the Quick Setup ® Wizard on page 98. The last step of the quick setup wizard is installing the Avaya Scopia ® XT Control utility (see Installing Avaya Scopia...
Page 80: Accessing Xt Series Web Interface
70 Accessing XT Series Web Interface About this task ® This procedure describes how to access the Avaya Scopia XT Series web interface, which supports the following internet browsers: • Internet Explorer version 8 or later • Google Chrome version 11 or later •...
Page 81: Managing Avaya Scopia ® Xt Series From Equinox Management
Management About this task ® Equinox Management can manage all endpoints in a video network, including the Avaya Scopia XT Series. Remote management is used for: • Viewing Equinox Management meeting schedules which include this endpoint as a participant. • Recording meetings to your organization's Scopia Desktop Content Center server.
Page 82 For more information on adding, removing and upgrading the system remotely in Equinox Management, or for details on synchronizing contacts for the endpoints in your organization, see Administrator Guide for Avaya Equinox Management. Before you begin If configuring from the endpoint, you must first enable advanced configuration, as described in Enabling Advanced Maintenance on the XT Series on page 129.
Page 83 IP Address Enter the IP address of the Equinox Management server. Note: Only used for Local mode. Related links Controlling the XT Series on page 70 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 84: Chapter 6: Provisioning The Xt Series
The XT Series Auto-Provisioning Service may be interrupted, including for maintenance, repairs, upgrades, or equipment or network failures. Avaya may discontinue certain features and the support for certain XT Series devices at any time. Events beyond Avaya control may affect our service, such as force majeure events.
Page 85: January
This full code enables the XT Series endpoint to connect to the Equinox Management server when the XT Series administrator activates the pre-provisioned endpoint, and the endpoint is automatically configured according to the pre-provisioned profile. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 86 The H.323 username of the endpoint (displayed in H.323 calls) Phone number (E.164): The phone number of the endpoint Location The location of the endpoint Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 87 For details on configuring trusted contacts, see Blocking All Calls Except From Trusted Contacts in the Avaya Equinox Solution XT Series User Guide. Automatic IP Address Indicates whether the IP address is to be obtained automatically...
Page 88 • Audio Alert: Select to generate an audio message with the encryption status for meeting participants. • Unprotected Calls: Select the desired behavior for unprotected calls: - Disconnect - Ask Confirmation ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 89 Select the video mode, according to the type of picture displayed in the endpoint. • Motion: Select when the displayed picture is in motion. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 90 The ‘envelope’ icon enables you to send a notification email to the specified user. Figure 53: All Endpoints Table - Pre-provisioned Endpoint With Icon ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 91: Applying The Automatic Provisioning To Avaya Scopia
Applying the Automatic Provisioning to Avaya Scopia ® XT Series Endpoints If the endpoint has been post-provisioned (that is, only a server service code was provided by Equinox Management with the endpoint, with no endpoint service code), the endpoint displays in the table with a red ‘clock’ icon. This icon indicates that the endpoint is not yet provisioned and needs the Equinox Management administrator to configure it.
Page 92 98. Figure 57: Match Found 4. Click Next. The XT Series endpoint is configured and the Avaya Equinox Management Mode is set to Cloud. Result If you pre-provision the endpoint and enter a full service code, a blue clock is displayed in the Equinox Management list, indicating that the XT Series is ready to be provisioned but the code has not been inserted yet.
Page 93: Chapter 7: Initial Configuration Of The Xt Series
Avaya Product Licensing and Delivery System (see Getting Started with Avaya PLDS). Once you have the license keys, you activate the XT Series and any optional features you purchased, as described below the table. You can do this from the endpoint itself or from its web interface.
Page 94 XT Series XT5000 Series ® using the Scopia Control app on an iOS XT Executive device, which acts as a touchscreen remote control. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 95 On some XT Series models, the extra port is already enabled and does not require a license ® (see the 55111-00916 Avaya Scopia Series 2nd GLAN Port license, above). 55111-00952 Full XT7000 Series Enables hosting videoconferences with up to...
Page 96 On some XT Series models, the extra port is already enabled and does not require a license ® (see the 55111-00916 Avaya Scopia Series 2nd GLAN Port license, above). Video Resolution 55111-00937 Full XT5000 720...
Page 97 You can find the LAC in the customer letter shipped with the product, or the email you received when you purchased the product or optional license. Procedure 1. Obtain the product’s license keys from the Avaya Product Licensing and Delivery System, as follows: a. Access the Avaya Product Licensing and Delivery System.
Page 98: Configuring Basic Settings With The Quick Setup Wizard
Configuring Basic Settings with the Quick Setup Wizard About this task ® To start using your Avaya Scopia XT Series, first define basic settings with the quick setup wizard, such as the system's name, language, and network settings. This is relevant for both new installations, or after restoring default settings.
Page 99: Setting The System Name, Language, And Call Method
(cloud) method of configuration, this step is not available. ® The first screen in the Quick Setup wizard enables you to define the name of your Avaya Scopia XT Series, the country, the menu language, and the protocol the system uses for calls. The unit's name is displayed on the system's title bar and to other meeting participants.
Page 100 • SIP: Select if you are registering the endpoint to a SIP server only. The wizard displays the SIP server configuration page. For more information, see Configuring Basic SIP Settings on page 105 or contact your administrator. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 101: Adjusting The Image Position
About this task You can center the endpoint's image correctly on its monitor in this stage of the Quick Setup Wizard. ® This is for deployments with a monitor connected to your Avaya Scopia XT Series. Procedure 1. Access the Quick Setup Wizard from the endpoint, as described in...
Page 102: Configuring Basic Network Settings
This procedure describes how to set up the basic network settings and the IP address of the XT Series as part of the Quick Setup Wizard. To modify advanced network settings, see Configuring Advanced Network Settings on page 132. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 103 Enter the DNS server IP address. The DNS server translates domain Address) names into IP addresses. For dynamic IP addresses, this field displays the assigned DNS server IP address. For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. ® January 2017...
Page 104: Configuring Basic Gatekeeper Settings
Configuring Basic Gatekeeper Settings About this task ® Configure the gatekeeper settings if your Avaya Scopia XT Series works with one. A gatekeeper routes audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP address of an endpoint, and handles the initial connection of calls.
Page 105: Configuring Basic Sip Settings
Table 20: Configuring basic SIP settings for the XT Series Field Description User Enter the system name (or number). The system is registered to the SIP server under this name. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 106: Installing Avaya Scopia
About this task This procedure describes how to configure your XT Executive (only) to navigate its menus with a ® keyboard and mouse by installing Avaya Scopia XT Control, a small standalone program for Windows or Mac (see Navigating Menus with the Keyboard and Mouse on page 78).
Page 107 251. 6. For Windows users only, launch the installation package: ® a. Select Next in the installation wizard and select to install Avaya Scopia XT Control. b. Select the installation folder and click Next. c. Choose a location in the Start menu, and select Install.
Page 108: Setting Date And Time
9. You can now control the XT Executive with your keyboard and mouse by selecting the ® Avaya Scopia XT Control icon in your taskbar: ® For tips on getting started and using the Avaya Scopia XT Control utility, see Navigating Menus with the Keyboard and Mouse on page 78.
Page 109: Setting The Time Zone
You need to enter the PIN required to access the Advanced settings. The default PIN is 1234. 2. Configure settings as described in Table 22: Configuring time zone related settings page 110. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 110: Configuring The Screen Saver To Start Automatically
The screen saver helps to protect the endpoint's monitor from burn-in without switching it off. For XT ® Executive with computers running the Avaya Scopia XT Control utility, the screen saver does not activate when using the computer while the endpoint is dormant. In this case, use the computer's screen saver functionality.
Page 111: Configuring Monitors
Configuring Monitors About this task ® After you connect one or two monitors to the HDMI ports on the Avaya Scopia XT Series, you can configure the number of monitors, their resolutions, and the allowed video layouts. However, the XT Executive only works with its own single monitor at a fixed resolution of 1080p.
Page 112 HD1 connector on the back panel. This monitor is only supported on the XT7000 Series and is only supported as the main monitor. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 113 Remote video is usually on the main monitor, but it is moved to the auxiliary monitor when a presentation is sent or received. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 114 • 1400x1050p60 forces 1400x1050 resolution at 60fps, with an aspect ratio of 4:3. You can preserve the aspect ratio of the presentation and video by setting Keep Aspect Ratio to ® Yes. For more information about this setting, see Avaya Scopia XT Series User Guide. Duplicate...
Page 115 Enables/disables image rotation and controls the direction in which the image rotates. End-users press the Layouts key to activate image rotation (if enabled). • Fixed blocks image rotation (not available for XT Executive). Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 116: Configuring Cameras
> I/O connections > Cameras > General. From the endpoint's main menu, select Configure > Advanced > I/O connections > Cameras > General. Figure 73: Configuring general camera settings from the web interface ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 117 • USB: Select if your default camera is connected to the upper USB port (for example, using the XT Executive's built-in camera or the Avaya USB H100 HD Video Camera as the main camera. You must always plug USB cameras into the upper USB slot on the rear of the XT panel.
Page 118 XT Series web interface, select Administrator settings > I/O connections > Cameras. From the endpoint's main menu, select Configure > Advanced > I/O connections > Cameras. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 119 Field Name Description Enable Select Yes to enable this camera. Otherwise, you cannot use the video input from this camera. If you connected multiple cameras via the Avaya ® Scopia XT Camera Switch, enable each camera. You cannot disable the default camera.
Page 120: Configuring Microphones
93 Configuring Microphones About this task ® After connecting your microphones to the Avaya Scopia XT Series, you must enable the relevant audio connection and configure its settings. There are several connections available to input audio to the XT Series: •...
Page 121 > I/O connections. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio - Input. 2. Select the type of audio input you want to configure. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 122 Audio Inputs Management is set to Automatic. To change this, set I/O connections > Audio - Input > General > Audio Inputs Management to Manual. 3. Set the fields as required. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 123 • Select Microphone it draws its power from the same cable as the sound (phantom power), and if the cable is balanced (built to reduce noise and interference even when the cable is long). Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 124: Registering The Xt Series To A Sip Server
Single-Screen Endpoints). If you disabled this feature, you can either send shared content or the video, but not both. For older BroadSoft models, controlling remote cameras is also not supported (H.224 is disabled). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 125 Authentication Name If necessary, enter the name for authenticating the XT Series with the SIP server. It can be the same as the User parameter. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 126 TCP. • TCP Only: Select to only use TCP. • UDP Only: Select to only use UDP. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 127 5. (Optional) If you are securing SIP connections using TLS certificates, continue with Securing Connections to the XT Series Using TLS on page 203. Related links Initial Configuration of the XT Series on page 93 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 128: Chapter 8: Advanced Configuration Of The Xt Series
Chapter 8: Advanced Configuration of the XT Series ® While the Quick Setup Wizard and some other settings enable you to deploy the Avaya Scopia Series in your organization, it has a significant array of advanced features which enable powerful customization.
Page 129: Enabling Advanced Maintenance On The Xt Series
3. From the XT Series web interface, select Administrator Settings. From the endpoint, press Back and then select Advanced. 4. Enter the password to display the Advanced screen. The default password is 1234. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 130: Configuring Advanced System Name Settings
• Use the SIP username if this XT Series is registered to a SIP registrar or proxy. This is the same as the System Name, unless you change it manually as described in Registering the XT Series to a SIP Server on page 124. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 131 SIP username if registered to a SIP registrar or proxy, and if unavailable, it displays the H.323 name if registered to a gatekeeper, and if unavailable it displays the unicode name. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 132: Configuring Advanced Network Settings
128 Configuring Advanced IP Address Settings on page 133 Configuring Advanced Network Connectivity on page 135 Configuring NAT and Firewall Traversal on page 138 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 133: Configuring Advanced Ip Address Settings
Configure > Network. Figure 85: Enabling IPv6 mode 2. Set the Use IPv6 field to enable or disable IPv6 support. 3. From the web interface only, select Save. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 134 IP addresses. For dynamic IP addresses, this field displays the assigned DNS server IP address. For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. 6. From the web interface only, select Save.
Page 135: Configuring Advanced Network Connectivity
Administrator Settings > Networks > Preferences > General. From the endpoint's main menu, select Configure > Advanced > Networks > Preferences > General. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 136 The MTU, or Maximum Transmission Unit, is the maximum size of data packets sent around your network. This value must remain consistent for all network components, including servers like the MCU and/or Equinox Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 137 Enter the ID of the VLAN to which this unit belongs, between 1 and 4094. 9. To configure the XT Series for 802.1x compliant authentication, select GLAN1/GLAN2 > 802.1x. 10. Set the fields as described in the following table: ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 138: Configuring Nat And Firewall Traversal
IP address to all endpoints you invite to the meeting. This is known as STUN auto-discovery. This also works for HTTP public servers. • Use a dedicated firewall traversal solution like the Avaya Equinox H.323 Edge server and set it as your gatekeeper (see Configuring Advanced Gatekeeper Settings on page 141).
Page 139: Defining Qos Priority Of Types Of Network Traffic
Quality of Service (QoS) determines the priorities of different types of network traffic (audio, video and control/signaling), so in poor network conditions, prioritized traffic is still fully transmitted. For ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 140 Table 36: Configuring QoS settings on page 140. Table 36: Configuring QoS settings Field Name Description Use QoS Select whether to enable or disable QoS. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 141: Configuring Advanced Gatekeeper Settings
Configuring Advanced Gatekeeper Settings About this task ® As part of H.323 network setup, the Avaya Scopia XT Series must be registered to a gatekeeper, like H.323 Gatekeeper. A gatekeeper routes audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP address of an endpoint, and handles the initial connection of calls.
Page 142 3. From the web interface only, select Save. 4. Select H.323 > Gatekeeper. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 143 Select MD5 for the gatekeeper to verify the identity of the endpoint (one-way integrity check) using MD5 checksums. Select Automatic to allow the system to negotiate the method of authentication automatically. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 144: Setting Call Bandwidth In Xt Series
Setting Call Bandwidth in XT Series About this task ® You can set the maximum bandwidth used by the Avaya Scopia XT Series when participating in a meeting, measured as the maximum bitrate. Bitrate is the speed of data flow. Higher video resolutions require higher bitrates to ensure the video is constantly updated, thereby maintaining smooth motion.
Page 145 XT Series. Stereo needs 448 or higher. XT only ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 146 Sets the preferred audio codec that the system tries to send. The remote system must support the same codec for a successful connection. Table continues… XT only XT only XT only XT only ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 147 Max. Bandwidth Tx (KB) Enter the outgoing bandwidth limit for traffic on this network port. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 148: Setting A Time Limit For Videoconferences
By default, the time limit is Unlimited. The maximum limit you can set is 24 hours. From the endpoint interface From the web interface Figure 95: Setting a time limit for videoconferences ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 149: Configuring Advanced Sound (Audio Output) Settings
Configuring Advanced Sound (Audio Output) Settings About this task ® In most cases, the Avaya Scopia XT Series sound output is transparent and works with the default settings. However, for complex room setups, the XT Series allows you to carefully merge different audio signals into audio tracks, and then route each track to any audio output, like a monitor's speakers.
Page 150 You may also want to record computer audio shared in the meeting. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 151 Administrator settings > I/O connections > Audio - Outputs > Tracks. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio - Outputs > Tracks. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 152 Outputs > Digital Audio Refers to a digital audio output device like an external speaker connected to the port via its mini-TOSlink connector. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 153 3. To remove the connection on the web interface, select the connection's x in the track box. 4. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 154: Configuring Advanced Regional Audio And Video Settings
Select the location of the XT Series. This populates the other fields automatically. Language Select the language used in the XT Series endpoint's interface. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 155: Configuring Advanced Echo Cancellation On External Microphones
Enable the XT Series's built-in echo cancellation on the relevant microphone or other audio input (see Configuring Microphones on page 120). Important: You cannot use the built-in echo cancellation on an audio mixer. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 156 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 157: Configuring Stereo On Avaya Pod Microphone
XT5000 Series support stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD or G.
Page 158: Configuring Xt Series To Use Ldap Directory
LDAP server are called "Favorites". You can edit, create or delete local contact details there (Figure 105: Viewing and editing contacts in Local LDAP server on page 158). • A remote XT Series's built-in LDAP server ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 159 Use this exact value commOwner uid=<x>,ou=people,dc=company,d The user ID associated with c=com this endpoint h323IdentityEndpointType Terminal Use this exact value for H. 323 endpoints only Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 160 Enabling Advanced Maintenance on the XT Series on page 129. If you are using Avaya Equinox Management as the LDAP directory, you must associate LDAP contacts to video endpoints; otherwise these contacts are not displayed on the XT Series. You must also ensure that LDAP Contacts are enabled on your Equinox Management.
Page 161 Select Yes to view this LDAP's contacts in the Contacts page. Select No to define the LDAP server but hide it from the Contacts page. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 162 For third party LDAP servers, enter the mandatory H.350 Root DN. For a Equinox Management LDAP directory, if you defined the Root DN in Equinox Management, enter it here. For details, see the Administrator Guide for Avaya Equinox Management. For XT Series LDAPs, this field is not displayed.
Page 163: Automatically Displaying Ldap Contacts
• Select Automatic to configure an automatic search. 3. From the web interface only, select Save. Related links Configuring XT Series to use LDAP Directory on page 158 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 164: Blocking Users From Modifying The Local Directory
- RFC2833 is the standard method used in SIP calls. However, you have the option to use this method in H.323 calls as well, provided both endpoints support the standard within H. 323. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 165 Check which format of dialing the gatekeeper accepts and configure it in this field: <gatekeeper number><separator><extension of the Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 166: Enabling And Configuring Recording
The system saves the file as an MP4, and records the video in H.264 format with audio in AAC-LC format. You can view recordings saved to the network via the Avaya Equinox Unified Portal (see Using Avaya Equinox Unified Portal).
Page 167 General. From the endpoint's main menu, select Configure > Advanced > Utilities > Recording. Figure 111: Setting your recording preferences 2. Define the following recording settings: ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 168 XT Series to automatically save your locally recorded files to an external ftp/s server or to the Avaya Equinox Streaming and Recording Server. • Equinox Recording Server: Select to only record meetings to the network, even if a local USB storage device is connected.
Page 169 Table 49: Typical file sizes based on the bitrate on page 170. You can see how much recording time is available on your target disk when you access the Recording menu (see User Guide for Avaya ® Scopia XT Series).
Page 170: Configuring Avaya Equinox Streaming And Recording Server As The External Ftp Server
FTP server About this task If you are using the Avaya Equinox Streaming and Recording Server as the external FTP server to which the XT Series transfers recording files, you must ensure that the Media Autopublish setting is enabled on the Equinox Streaming and Recording server. For more information, see Administering the Avaya Equinox Streaming and Recording Server.
Page 171: Saving Ptz Camera Positions
To position a remote camera with the XT Remote Control Unit, press near/far. To switch to a different local camera, press ok/menu and select Video Source. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 172 Delete key. From the web interface, select Delete on the row of the position number. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 173: Setting The Default Camera Position
Gallery layouts is a feature which allows the user to have a better video layout when someone is presenting, especially when they are using one monitor. When a videoconference is hosted by the Avaya Equinox Media Server, users with XT Series endpoints can receive and change the gallery layout.
Page 174 • Always: The display is always gallery layout. • Never: The display is never gallery layout. ® Hide Presentation This Hide Presentation icon is only for XT Executive with Avaya Scopia Icon XT Control. ® If you are using Avaya Scopia...
Page 175: Configuring Enhanced Lecture Mode
3. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 176: Configuring Wrap-Around Navigation
Wrap-around navigation is applied only to home screen panel, camera control panel, and call control panel. 3. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 177: Configuring Remember Favorite Layouts
You may want to change the default display using your remote control or the Layouts menu. You can choose to hide the remote video so that you see only the presentation. Figure 122: Changed Layout Option 1 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 178 • Select Always to ensure that the codec unit uses the last layout used for that combination of video flows. This means that the next time you receive a presentation in the same call ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 179: Configuring Screen Link And Mobile Link
128 Configuring Screen Link and Mobile Link Screen Link and Mobile Link are two Avaya technologies that allow easy pairing between a Scopia Desktop for Windows/Mac and a nearby XT Series when they are connected to a network. The...
Page 180: Defining The Rules For Accessing Xt Web Video
Defining the Rules for Accessing XT Web Video ® You can monitor local and remote video from the Avaya Scopia XT Series Web interface by selecting More Actions > Web Video. This feature enables you to define the video refresh rate and zoom.
Page 181: Remotely Controlling The Xt Series With At Commands
128 Remotely Controlling the XT Series with AT Commands About this task ® For complex room setups, you can remotely control your Avaya Scopia XT Series from controllers like AMX, Creston or Extron devices which use a proprietary API known as AT commands. It has this name because while it is proprietary, it has a similar syntax to the standard modem AT commands, using ASCII characters to communicate messages.
Page 182 XT Series and you enter an incorrect password, the XT Series prevents access for a limited duration. ® For more information, see the Avaya Scopia XT Series Control API (AT commands). Before you begin Ensure you have the IP addresses and the subnet mask of the devices which remotely control the XT Series.
Page 183: Sending Status With Snmp
Select Yes to enable AT commands API via SSH. User Name The user name is set to atadmin and the default password is 1234. Avaya recommends that you change the default password. Password Always initialized Select Yes to avoid the need to accept an AT initialization command before accepting other commands, when required by the API.
Page 184 Select No to restrict SNMP remote access for read operations to specific computers in the range of the Address and Subnet Mask fields below. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 185: Updating The Xt Series
XT5000 for the XT500/XT4n00/XTE240 series, and a package named XT7000 for the XT7000 series. You can update the software version in several ways: remotely from Equinox ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 186: Enabling And Securing Upgrades
Management or from a remote Windows computer running the XT Series upgrade program. XT Series software packages are signed by an Avaya Certificate Root Authority. Beginning with this release, the XT Series only accepts verified signed software packages. To downgrade the XT Series to a previous version, you must manually disable the verification.
Page 187 Table continues… *By default, the unsigned software package is not accepted. You can force the system to accept an unsigned package by setting “Verify Signature” to No. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 188: Upgrading The Software Using A Pc
185 Upgrading the Software Using a PC About this task ® This section describes how to upgrade the software running on the Avaya Scopia XT Series by downloading the upgrade package to a computer on the network. Before you begin •...
Page 189 2. Verify that your computer is connected to the network using a cable. The upgrade could take too much time through a wifi network. 3. Download the upgrade package from the Avaya site to the computer. The XT5000/Xt4x00/XTE and XT7000 have two separate packages.
Page 190: Upgrading The Avaya Scopia
Your Avaya Scopia XT Series can be updated by a USB drive containing the firmware. Before you begin Check if a later version is available by accessing the Avaya site as explained in Updating the XT Series on page 185. If a later version is available, download it and copy to the USB drive.
Page 191 Figure 133: Bob subscribes as a watcher to the Alice contact Subscription from Bob Figure 134: Alice sees Bob’s request Grants view to Bob Alice's presence changed Figure 135: Alice grants access to Bob ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 192: Configuring Presence
Select your server type from one of the following: • Generic: This is the default selection. ® • Avaya one-X Portal for IP Office Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 193: Disabling Incoming Calls
This is the default selection. Select No to enable users to choose to either accept or reject subscription requests. ® This option is not configurable for Avaya Aura , which always accepts subscriptions without waiting for authorizations. Automatic Mutual...
Page 194: Hiding Recent Call List And Call Rate Selection List
Hiding Recent Call List and Call Rate Selection List About this task You can hide the recent call and call rate selection lists from end users of the XT Series. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 195: Disabling Startup Jingle
128 Disabling startup jingle About this task You can disable the Avaya startup sound. Procedure 1. Access the customization settings. From the XT Series web interface, select Administrator Settings > System > Customization > General. From the endpoint's main menu, select Configure >...
Page 196: Adding Your Own Jingle
128 Adding your own jingle About this task From the XT Series web interface, you can replace the Avaya jingle (which plays when the system is started) with your own sound file. Procedure 1. From the XT Series web interface, select Administrator Settings > System >...
Page 197 The XT Series uploads the file and displays a confirmation message. Figure 142: Confirmation Message 4. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 128 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 198: Chapter 9: Securing Your Xt Series
Chapter 9: Securing your XT Series ® You can secure access to the basic and advanced settings of your Avaya Scopia XT Series by setting a PIN code to access these sections of the endpoint interface. You can also secure web logins and limit remote upgrades to the system if required.
Page 199: Securing Web Access To The Xt Series
About this task ® By default, you can connect remotely from the web to your Avaya Scopia XT Series. You can disable remote web management of the XT Series completely, or restrict it so that only a range of IP addresses can access this device.
Page 200 (only relevant if you set the Enable all addresses field to No). User Name, Enter the remote web access username (requires HTTPS to be set to Yes). Password Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 201: Limiting Or Disabling Access To Built-In Mcu
1. Access the MCU settings. From the XT Series web interface, select Administrator Settings > Calls > Preferences > MCU. From the endpoint's main menu, select Configure > Advanced > Calls > Preferences > MCU. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 202 • Select 1 terminal to enable enhanced lecture mode. In enhanced lecture mode, the XT Series hosting the meeting sends the local participant video Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 203: Securing Connections To The Xt Series Using Tls
After both devices verify each other's identity, a secure TLS connection can be established. Exchanging certificates between devices is part of the TLS protocol; it happens in the background and is transparent to a user. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 204 211 Deleting XT Series Certificates on page 212 Enabling the TLS Connection in XT Series on page 214 Enabling Encryption for Videoconferences on page 216 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 205: Generating A Certificate Signing Request For Xt Series
Securing Connections to the XT Series Using TLS Generating a Certificate Signing Request for XT Series About this task This section explains how to generate and upload the TLS or HTTPS web certificate for Avaya ® Scopia XT Series that is used for encrypting communications with other video network devices.
Page 206 Administrator Settings > Utilities > Certificates > TLS. • To generate a HTTPS certificate: From the XT Series web interface, select Administrator Settings > Utilities > Certificates > Web. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 207 Enter the static IP address of the XT or its DNS name. State Full Name Enter the complete name of the organization's state or country. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 208: Uploading The Ca Root Certificate That You Receive From The Ca
If the PKCS#12 file does not include all of the correct components, including the signed certificate and the CA root certificate, you must import the file manually. You must perform this step separately for TLS (SIP) and HTTPS (Web). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 209 108). You can start using this certificate from the time in the notBefore field in the signed certificate. The certificate is no longer valid after the date in the notAfter field has elapsed. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 210 3. Click Browse to choose a file. The file usually has a .p12 extension. 4. (Optional) Type the password if the file has been protected by a password when generated. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 211: Backing Up And Restoring Xt Series Certificates
(Figure 157: Backing up or restoring certificates on page 212). The system copies the certificates and associated keys to the root folder of your USB key. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 212: Deleting Xt Series Certificates
If you use an IP address, please assure that it is a static IP address, since the system generates the certificate request using its IP address as the Common Name (CN). ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 213 • To generate a HTTPS certificate: From the XT Series web interface, select Administrator Settings > Utilities > Certificates > Web. Figure 158: Generating a CSR for XT Series (TLS) Figure 159: Generating a CSR for XT Series (HTTPS) ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 214: Enabling The Tls Connection In Xt Series
Table 62: Configuring TLS Settings Field Description Transport Outbound Call Select TLS to secure outgoing calls via TLS. Use TLS Select Yes to enable TLS functionality. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 215 4. (Optional) If required by your organization's security policies, continue with Enabling Encryption for Videoconferences on page 216. Related links Securing Connections to the XT Series Using TLS on page 203 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 216: Enabling Encryption For Videoconferences
1. Access the security settings. From the XT Series web interface, select Administrator Settings > Calls > Encryption. From the endpoint's main menu, select Configure > Advanced > Calls > Encryption. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 217 Statistics page (on the Endpoint and Web interface) and in the call detail records. Length of AES Key You can select from: • 128, 256 bits • 128 bits Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 218: Securing Wireless Connections To The Computer
1080p30, video only and require the opening of port 8854 on the computer. For more information, see Opening Ports for the XT Series on page 32. The ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 219 Manual: Select to require users to click Present in order to start sharing a presentation. 3. From the web interface only, click Save. Related links Securing your XT Series on page 198 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 220: Chapter 10: Troubleshooting The Avaya Scopia ® Xt Series
User Interface, GUI). Not all figures in this manual show both interfaces. Some figures show either the web UI or the end point main menu. The field and menu names on both interfaces are almost identical. This section covers troubleshooting problems that may occur when setting up and using the Avaya ® Scopia XT Series.
Page 221: Retrieving Xt Series Logs
1. Access the remote access settings. From the XT Series web interface, select Administrator Settings > Utilities > Remote Access > Advanced. From the endpoint's main menu, select Configure > Advanced > Utilities > Remote Access > Configurations. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 222 Enable only when instructed to do so by a customer service representative and disable it as soon as you complete the troubleshooting action. 3. From the web interface only, select Save. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 223: Retrieving Network Traffic Logs
1. From the XT Series web interface, select Diagnostics > Utilities > Advanced Tools. Figure 165: Retrieving netlog files 2. Start retrieving logs by selecting Start NetLog. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 224: Retrieving System Logs
221 Retrieving System Logs About this task ® This procedure explains how to retrieve system log files of the Avaya Scopia XT Series internal system activities and memory dump. Before you begin Enable the system log and profiler functionality (see...
Page 225: Retrieving Screen Link And Mobile Link Logs
221 Retrieving Screen Link and Mobile Link Logs About this task This procedure explains how to retrieve some Screen Link and Mobile Link log files from the Avaya ® Scopia XT Series and some Screen Link and Mobile Link log files from the Scopia Desktop client.
Page 226 • For Screen Link issues, retrieve the last CALL_LOG-ScreenLink.DATETIME.xml file. • For Mobile Link issues, retrieve the last CALL_LOG-DATETIME.xml file. 3. Copy the file and send it to Avaya customer support. 4. Access the Equinox Management administrator portal. 5. Select the Tools icon on the upper-right side of the page and select Support Log Pack.
Page 227: Viewing System Information For Customer Support
• Licenses • Network, gatekeeper, and SIP settings Important: The system serial number also appears on the label at the back of the XT Codec Unit. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 228 2. To view additional system information from the web interface, such as the host ID or the expiration date of the license, select Enable License from the homepage. Figure 172: Viewing additional system information from the web interface ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 229: Resolving Problems Connecting Calls
• Make sure the Do Not Disturb (DND) function is not enabled. DND is indicated by the icon in the top bar on the menu screens. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 230 4. Check that the Call Type is set to Audio & Video. 5. Redial the same contact. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 231: Resolving Audio Problems
Figure 175: Performing the audio tests from the web interface 2. Select Loc tone to check the audio input received by the endpoint. Verify the test completed successfully. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 232 1. Access the audio settings. From the XT Series web interface, select Administrator Settings > Calls > Preferences > Audio. From the endpoint's main menu, select Configure > Advanced > Calls > Preferences > Audio. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 233: Cancelling The Echo On Hdmi Monitors
Administrator Settings > I/O connections > Audio-Inputs > Echo canceller. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio-Inputs > Echo canceller. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 234 The display shows the audio delay in milliseconds, and uses this value to calculate the audio delay and improve the echo cancellation performance. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 235: Resolving Monitor Display Problems
3. Follow the instructions on the screen to adjust the image. When you adjust the image, 4K output is automatically disabled. If necessary, refer to Adjusting the Image Position on page 101 for operational information. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 236 You can also adjust the image for the monitor displaying the system menu, in the quick setup wizard as described in Adjusting the Image Position on page 101. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 237 Ensure that the Adjustment Mode is set to Menu, Presentation and all other fields are either set to 0 or are set to identical values. This is not applicable if using a 4K monitor. It is supported only for HD1. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 238: Checking Monitor Image
Solution 1. Navigate to Configure > System Status > Diagnostics > I/O Connections > Monitor > Tests. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 239: Improving Call Video Resolution
Remote system resolution limits Solution Make sure the remote system also supports your desired resolution. Remote systems that are ® limited to 720p or less negotiate lower resolutions with the Avaya Scopia XT Series. VISCA cable Solution Make sure the VISCA cable is properly connected to the IN RS-232C port of the camera.
Page 240 Configure > Advanced > I/O connections > Cameras > HD1. Figure 185: Enabling the Control Camera setting from the web interface 2. Make sure that the Control Camera field is set to Yes. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 241 XT Codec Unit from setting the camera to the necessary resolution. For details, see Connecting the PTZ Camera on page 50. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 242: Resolving Problems With Displaying Video
1. Access the video settings. From the XT Series web interface, select Administrator Settings > Calls > Preferences > Video. From the endpoint's main menu, select Configure > Advanced > Calls > Preferences > Video. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 243: Resolving Lip Sync Problem
1. Access the video quality settings. From the XT Series web interface, select Administrator Settings > Calls > Video Quality > General. From the endpoint's main menu, select Configure > Advanced > Calls > Video Quality. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 244 (see Setting Call Bandwidth in XT Series page 144). Select No to prefer more fluidity in motion. Table continues… ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 245: Resolving Camera Issues
220 Resolving Camera Issues The PTZ camera is not working correctly. Cannot see camera output I cannot see the PTZ camera’s output after setting up. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 246 Troubleshooting the Avaya Scopia ® XT Series Solution If the Web Video feature is enabled, you can check the camera's output remotely from the Avaya ® Scopia XT Series web interface by selecting More Actions > Web Video: Figure 190: Remotely monitoring your PTZ camera Cannot move camera I can see the PTZ camera’s output, but I cannot move the camera.
Page 247: Resolving Ip Address Problems
XT Series on page 220 Resolving IP Address Problems Problem Cannot configure the IP address or the system does not make calls due to network errors. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 248 3. Enter the IP address. 4. Select Next. 5. Select Done. No calls due to network error The system does not make calls due to a network error. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 249: Cannot Control With Keyboard And Mouse
XT Series on page 220 Cannot Control with Keyboard and Mouse Problem You cannot control the endpoint with your keyboard and mouse due to a failure to connect to Avaya ® Scopia XT Control, indicated by the icon. This issue applies to the XT Executive 240 only, configured as personal or shared executive endpoint.
Page 250: Resolving Problems Viewing Computer Content
Solution Verify that only your computer is connected by checking the XT Series web interface. Authentication required If using the XT Executive as a room endpoint, the computer must be authenticated with Avaya ® Scopia XT Control each time it is connected. The icon indicates that authentication is required.
Page 251: Resolving Xt Remote Control Unit Problems
Low battery power Solution ® Replace the battery, as described in Avaya Scopia XT Series Installation Guide. When the XT Remote Control Unit's battery power is low, an icon appears in the system menus letting you know that you should replace the battery: •...
Page 252: Usb Software Upgrade Failure
_U suffix) Send the log file to your local customer support representative. ® 1. Remove the USB drive from the USB port of the Avaya Scopia XT Series 2. Connect the USB drive to a computer. 3. Locate the upgrade.log file on the flash drive.
Page 253: Restoring Default User Settings
Resolving Screen Link Resolution Problems Condition I cannot change the screen resolution. Cause In this Scopia Desktop Client, you cannot change the screen resolution while Screen Link is active. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 254: Resolving Screen Link Network Connectivity
Resolving Acoustic Pairing Problems Condition During Screen Link and/or Mobile Link, the sound volume is too low. Cause The level of acoustic pairing may be too low. XT Series. ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 255: Testing Acoustic Pairing
4. Adjust the volume on the Scopia Desktop Client and run the test again. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...
Page 256: Ending Mobile Link
On Scopia Desktop Client, do not close the Mobile Link menu while the Mac is searching for XT Series endpoints. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 ® January 2017 Avaya Scopia XT Series Deployment Guide Comments on this document? infodev@avaya.com...

This manual is also suitable for:

Scopia xt4000 series Scopia xt5000 series Scopia xt executive series

Avaya Scopia XT7000 Series Deployment Manual

Chapter 1: About the XT Series

Chapter 2: Initial Workflow for Deploying the Avaya Scopia ® XT Series

Chapter 3 XT Series Deployment

Chapter 4: Setting up the XT Series Hardware

Chapter 5: Controlling the XT Series

Chapter 6: Provisioning the XT Series

Chapter 7: Initial Configuration of the XT Series

Chapter 8: Advanced Configuration of the XT Series

Chapter 9: Securing Your XT Series

Chapter 10: Troubleshooting the Avaya Scopia ® XT Series

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