Page 1 Avaya Video Collaboration Solution for IP Office Deployment Guide Release 9.1 December 2017...
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Page 6: Table Of Contents
..................24 Opening Ports for the XT Series ® ......33 Configuring the TCP or UDP Port Range on the Avaya Scopia XT Series Chapter 4: Setting Up the XT Series Hardware..............35 ..................35 Planning the Optimal Room Setup ®...
Page 7 ................... 156 Configuring Advanced DTMF Settings ..................158 Enabling and Configuring Recording ... 162 Configuring Avaya Equinox Streaming and Recording Server as the external FTP server ....................163 Saving PTZ Camera Positions ..................165 Setting the Default Camera Position ....................166 Configuring Gallery Layouts ..................
Page 8 ................. 233 Cancelling the Echo on HDMI Monitors ..................235 Resolving Monitor Display Problems ...................... 238 Checking Monitor Image ................... 239 Improving Call Video Resolution December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 9 Configuring Access to the XT Series by Service Personnel ................254 Enhanced Access Security Gateway ......................255 Enabling EASG ..................255 Accessing XT Series Remotely ................... 256 Accessing XT Series Onsite December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 10: Chapter 1: About The Xt Series
XT5000 Series support stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD, G.719 or OPUS audio codecs.
Page 11 ® The Avaya Scopia XT7100 is the new generation Avaya flagship product in the Avaya Scopia series of room systems. The XT7100 incorporates dual 1080p/60fps live video and content, HD audio, H.265, H.264 High Pofile and Scalable Video Coding (SVC), and nine sites multiparty calling.
Page 12: About The Built-In Mcu
Avaya IP Office connects to the XT Series as a SIP server, allowing it to host videoconferences and add Avaya endpoints to videoconferences.
Page 13 512 x 288p @ 25, 30fps: wCIF 416 x 240p @ 25, 30fps: w240p 400 x 224p @ 25, 30fps 352 x 288p @ 25, 30fps: CIF Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 14 This is only relevant if you connected a monitor to your system. 2160p (4K, UHD) at 25, 30 (XT7000 Series only) 1080p @ 25, 30, 50, 60fps 720p @ 50, 60fps Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 15 Supports 802.1x authentication, 802.1q VLAN tagging. Firewall Traversal Auto NAT discovery HTTP and STUN H.460.18, H.460.19 Related links About the XT Series on page 10 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 16: Checking The Product Shipment
Report any damage or missing items to your distributor or reseller. Keep the package and its contents for inspection if required for loss or damage claim. Related links About the XT Series on page 10 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 17: Chapter 2: Initial Workflow For Deploying The Avaya Scopia ® Xt Series
Avaya Scopia XT Series About this task ® To safely set up and perform the required initial settings to start using the Avaya Scopia XT Series, follow the recommended workflow described below. Procedure 1. Decide how to incorporate the XT Series into your deployment, as described in Planning the ®...
Page 18 For more information, consult your local reseller. 15. To update your software, see Updating the XT Series on page 178. Some upgrades require an updated license. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 19: Xt Series Deployment
XT Series Deployment ® There are a number of ways that the Avaya Scopia XT Series can be deployed in a network, depending on whether you use it as a room system endpoint or a conference hosting system, and the type of the endpoints connecting to the unit.
Page 20: Planning Nat And Firewall Traversal With Avaya Scopia Xt Series
NAT and firewall traversal with XT Series: • Using a Avaya HTTP server or a STUN public server for NAT and firewall traversal When the XT Series hosts a videoconference with endpoints outside the enterprise...
Page 21 All communication passes through the XT Series which acts as the virtual conference room for all the endpoints. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 22: Supporting Isdn Connectivity
To do so, you must first configure the endpoint with your Gateway for ISDN, as described below. The system then automatically and transparently takes care of setting the bit rate and call routing through the Gateway. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 23: Implementing External Api Control
® You can control the XT Codec Unit using the Avaya Scopia XT Series API (requires integration with AMX, Creston, or Extron control devices). Contact Avaya customer support to receive the ® latest Reference Guide for Avaya Scopia XT Series API, which includes the list of commands over the Ethernet or RS232 interface.
Page 24: Implementing Port Security For The Avaya Scopia ® Xt Series
To enable an external XT Series endpoint to communicate with Equinox Solution components within the organization's network, you need to open firewall ports between the external XT Series ® endpoint and the organization. This section details the ports used for the Avaya Scopia Series and the relevant configuration procedures: Related links ®...
Page 25 XT Series Figure 5: XT Series SMB Edition topology Avaya Equinox H.323 Edge provides a complete firewall and NAT traversal solution and support for secure connectivity between enterprise networks and remote locations. Avaya Equinox H.323 Edge enables registered external endpoints to traverse the firewall without requiring you to open any dedicated ports for the XT Series.
Page 26 ECS Gatekeeper XT Series Figure 6: XT Series deployment with Avaya Equinox H.323 Edge In each of the topologies, the XT Series can be located either inside or outside the enterprise. You need to open different ports depending on the topology, and the location of the endpoints. The source for a port is the sender of data packets, and the destination is the receiver.
Page 27 8.3.x/ the status of the XT using Series via SNMP Scopia SNMP Manager Manage Station ment 8.3.x to manage the XT Series. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 28 (TCP) Scopia Control Scopia Control 3339 Receives Scopia Control Mandato (iOS device) Series Series indications of cannot align its ry if Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 29 Comman Management Series. Scopia Client (Creston/ ds (TCP) Manage Extron) ment to manage the XT Series; Mandato ry if using a Third Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 30 XT Series HTTP Performs NAT auto XT Series cannot Recomm (TCP) Servers discovery and geo- perform NAT Auto- ended localization Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 31 XT Series 1719 H.323 H.323 call signaling XT Series cannot Recomm 225.0/R to a GK use the services of ended a gatekeeper. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 32 SIP(UDP SIP call signaling Cannot connect SIP Mandato Endpoint Series/SI calls over UDP. ry to P EP support SIP calls on UDP Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 33: Configuring The Tcp Or Udp Port Range On The Avaya Scopia ® Xt Series
XT Series on page 24 ® Configuring the TCP or UDP Port Range on the Avaya Scopia Series About this task You can configure the TCP or UDP port range by setting the base port, which is the lower end of the port range (if, for example, port 3230 is busy).
Page 34 MCU license and its type. 4. From the web interface only, select Save. Related links ® Implementing Port Security for the Avaya Scopia XT Series on page 24 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 35: Chapter 4: Setting Up The Xt Series Hardware
Planning the Optimal Room Setup Follow the recommended guidelines described in this section when setting up a room with an ® Avaya Scopia XT Series endpoint. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 36 • Camera positions Ensure the camera's view captures all the seats in the room (Figure 9: Camera scope covers all seats on page 37). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 37 Place the Microphone Pod at the center of the table, in front of the participants. If you are using stereo functions, please ensure that the pod is well centered. The Avaya Pod picks the left channel audio from its left microphone, and the right channel audio from its right microphone.
Page 38 For large conference rooms, you can deploy two Microphone Pods, distributed evenly on the table. When using the Avaya Pod to receive stereo, the cascading feature is disabled but you can still use the second pod to mute/unmute the XT Series. In very large rooms, consider an audio mixer to add as many microphones as needed.
Page 39: Connecting Avaya Scopia ® Xt Series To The Network
Another example of dual-NIC usage is when a large organization routes video on a higher performance network, while routing the API control of the XT Series on another network. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 40: Connecting Monitors To The Xt Series
Connecting Monitors to the XT Series About this task ® Connect one or two monitors to the Avaya Scopia XT Series to use it as a videoconferencing endpoint, and to view the interface (menus) of the endpoint itself. Use the XT Remote Control Unit to navigate these menus.
Page 41: Connecting Cameras Or Dvd Players
XT5000 Series, you can also connect multiple cameras and HDMI devices via the Avaya Scopia XT Camera Switch. You can also connect a USB camera, like the Logitech C920 or C930E Webcam, or Avaya USB H100 HD Video Camera, to the upper USB port on the XT Series.
Page 42: Connecting The Ptz Camera
This procedure describes how to connect the main PTZ camera to the Avaya Scopia XT Series. ® The XT7000 Series and the XT5000 Series use the XT Premium Camera or the Avaya Scopia XT Deluxe Camera. The XT4300 uses the XT Flex Camera. Figure 14: Flex Camera...
Page 43 • Connect the other plug (power) to the horizontal socket. We recommend keeping the DVI socket available for a computer connection (for example, to share content in a videoconference). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 44: Connecting An Additional Ptz Camera Directly
• For the XT7000 Series only, you can also connect it to the HDMI 2 port on the XT Codec Unit (recommended), as described below. • For the XT7000 Series and XT5000 Series, you can connect multiple cameras via the Avaya ®...
Page 45 8-pin mini-DIN male connector. To create your own cable, connect the pins as shown in Figure 19: Creating your own long VISCA cross cable on page 46. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 46 (Figure 18: Connecting an additional camera directly to the XT Series on page 45). 7. Apply power to the camera. Related links Connecting Cameras or DVD players on page 41 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 47: Connecting Multiple Hdmi Devices Or Cameras Via The Avaya Scopia ® Xt Camera Switch
48): ® • Connect one end of the HDMI cable to the OUTPUT socket on the Avaya Scopia Camera Switch and the other end to the vertical HDMI connector on the XT Codec Unit. On the XT5000 Series, use the vertical HDMI port on the XT Codec Unit (located under...
Page 48 • The 8-pin connector to the IN RS232C socket • The power connector to the DC IN 12V socket Figure 21: Connecting cables to the back of the camera December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 49 The connector for power and serial control must be connected to the horizontal socket on the XT Codec Unit. Figure 22: Connecting cables to the XT5000 Series December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 50 • Attach the other end to the OUT RS-232C connector on the previous camera. b. Connect the DVI-HDMI cable: • Attach the DVI connector to the DVI socket on the second camera. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 51: Connecting A Dvd Or Blu-Ray Player Or Other Analog Video Equipment
10. Configure the cameras' settings (see Configuring Cameras on page 111.) ® If required, connect a DVD or HDMI media player to a port on the Avaya Scopia Camera Switch. Related links Connecting Cameras or DVD players on page 41...
Page 52: Connecting Microphones And Speakers To The Xt Series
Connecting a DVD player or digital-analog converter on page 52). For information on the ® converters tested with the XT Series, see Third-Party Accessories for Avaya Scopia XT Series. These type of media devices include VCR players, DVD players, and cameras.
Page 53 • The USB port is used for USB headsets (lower USB only), or for a USB camera with a built-in microphone (upper USB only). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 54 Pods for one (Avaya Pod only) system. (XT5000 When connected only) directly to the XT Codec Unit, you can also transmit PC audio. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 55: Connecting A Microphone To The Xt Series
116) and then enable it either on the audio mixer, or (ideally) on each microphone. The audio mixer must have either an analog audio I/O (mini jack 3.5”) connector or a digital optical (mini- TOSlink) connector. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 56 Table 7: Configuring Echo Cancellation Audio Setup Configure Echo Cancellation Microphone Pod (One-way XT Series enables its own echo cancellation by default. or three-way) Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 57: Connecting Headphones Or An Amplifier With Loudspeakers
Connecting Headphones or an Amplifier with Loudspeakers About this task ® By default, you hear the sound of your Avaya Scopia XT Series from the monitors' speakers. The monitors are connected to the XT Codec Unit using HDMI, which sends both audio and video.
Page 58: Connecting A Computer To The Xt Series
XT Series • When DVI content is displayed on the XT Series and another Avaya Equinox Client has an active Screen Link connection with the same XT Series, the pairing fails. The Forbidden icon is displayed next to the endpoint or, in the case of manual pairing, the Endpoint unavailable message is displayed.
Page 59: Connecting A Computer To The Xt Series Using The Dvi Port
Screen Link feature. You can do so only if your computer has Avaya Scopia XT Desktop or Avaya Equinox client and is on the same network as the XT Series. If they are in different networks, verify there is no NAT or firewall between them. For more information about using the ®...
Page 60 4. Select your screen resolution and refresh rates from the list of supported settings (see Table 8: Supported computer monitor resolutions and refresh rates on page 61). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 61: Connecting A Computer To The Xt Series Using The Hd1 Port
60, 72, 75 640x480 72, 75 72, 75 ® 5. To share content from your computer, continue with User Guide for Avaya Scopia Series. Related links Connecting a Computer to the XT Series on page 58 Connecting a Computer to the XT Series using the HD1 port...
Page 62 1024 x 768 SVGA 800 x 600 640 x 480 ® 5. To share content from your computer, continue with User Guide for Avaya Scopia Series. Related links Connecting a Computer to the XT Series on page 58 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 63: Chapter 5: Controlling The Xt Series
Chapter 5: Controlling the XT Series ® There are a number of ways to interact with the Avaya Scopia XT Series: • Use the XT Remote Control Unit locally on the endpoint itself to navigate the menus (GUI) and perform user functions and advanced configuration. You view the results on a connected monitor.
Page 64 Configuring Basic Settings with the Quick Setup Wizard on page 96). 4. Navigate using the XT Remote Control Unit . Related links Controlling the XT Series on page 63 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 65: About The Xt Remote Control Unit
About the XT Remote Control Unit About the XT Remote Control Unit ® There are several ways to control the Avaya Scopia XT Series. This section explains how to use the XT Remote Control Unit to navigate the endpoint's menus which are displayed on the endpoint's monitor.
Page 66 Scroll through menus and options using the arrow keys and pressing the ok/menu key to select an item. There is also an advanced version of the remote control available. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 67 (no digits), and 123 for digits only. To enter a letter or number, press a key repeatedly to cycle through its characters. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 68 On the advanced remote control, hold the C key to completely erase the field content. Enter/Return Press and hold OK to toggle the input editing Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 69: Pairing An Xt Remote Control Unit
General. From the endpoint's main menu, select Configure > General. You can use the XT Remote Control Unit's initial default pairing to perform this task. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 70 When the code is not the default 01, the system displays the paired remote icon with its new code at the top-right corner of the screen. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 71: Accessing Xt Series Web Interface
65 Accessing XT Series Web Interface About this task ® This procedure describes how to access the Avaya Scopia XT Series web interface, which supports the following internet browsers: • Internet Explorer version 8 or later • Google Chrome version 11 or later •...
Page 72: Managing Avaya Scopia ® Xt Series From Equinox Management
XT Series from Equinox Management About this task ® Equinox Management can manage all endpoints in a video network, including the Avaya Scopia XT Series. Remote management is used for: • Viewing Equinox Management meeting schedules which include this endpoint as a participant.
Page 73 Management 8.3.x. If your deployment is not updated to Equinox Solution, please set the Mode to Local. This is a read-only field and cannot be edited. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 74 Enter the IP address of the Equinox Management server. Note: Only used for Local mode. Related links Controlling the XT Series on page 63 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 75: Chapter 6: Provisioning The Xt Series
The XT Series Auto-Provisioning Service may be interrupted, including for maintenance, repairs, upgrades, or equipment or network failures. Avaya may discontinue certain features and the support for certain XT Series devices at any time. Events beyond Avaya control may affect our service, such as force majeure events.
Page 76 Equinox Management server when the XT Series administrator activates the pre- provisioned endpoint, and the endpoint is automatically configured according to the pre- provisioned profile. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 77 The H.323 username of the endpoint (displayed in H.323 calls) Phone number (E.164): The phone number of the endpoint Location The location of the endpoint Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 78 For details on configuring trusted contacts, see Blocking All Calls Except From Trusted Contacts in the Avaya Equinox Solution XT Series User Guide. Automatic IP Address Indicates whether the IP address is to be obtained automatically...
Page 79 • Audio Alert: Select to generate an audio message with the encryption status for meeting participants. • Unprotected Calls: Select the desired behavior for unprotected calls: - Disconnect December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 80 Select the maximum bandwidth of the call managed by the (Kbps) endpoint, measured in kilobytes per second (kbps). MTU Size The size of the maximum transmission unit, measured in bytes. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 81 The ‘envelope’ icon enables you to send a notification email to the specified user. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 82: Applying The Automatic Provisioning To Avaya Scopia
1. Start the XT Series endpoint for the first time. The Quick Setup Wizard is displayed. 2. Choose your preferred language and click Next. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 83 Configuring Basic Settings with the Quick Setup Wizard on page 96. Figure 50: Match Found 4. Click Next. The XT Series endpoint is configured and the Avaya Equinox Management Mode is set to Cloud. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide...
Page 84 If you post-provision the endpoint and enter a partial service code, a red clock is displayed in the Equinox Management list. This is an alert for the Equinox Management administrator to indicate that the XT Series is ready to be configured. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 85: Chapter 7: Deploying The Xt Series As A Server Only
Finding the IP Address for Web Access with no Monitor About this task ® You can retrieve the IP address of your Avaya Scopia XT Series even without the XT Remote Control Unit, for example, if your XT Series does not have a monitor. After retrieving the IP address, you can configure the XT Series from its web interface.
Page 86 3. To discover the initial IP address via the serial port: a. Connect the mini-USB end of the serial port cable (provided) to the XT Codec Unit, and the serial port to the computer. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 87 Type read IP to display the IP address. Figure 55: Retrieving the XT Series IP address via serial port query f. Open a web browser and enter the intial IP address. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 88: Registering The Xt Series To Ip Office
Before you begin Verify that you have the following information about your SIP environment: • The DNS name or IP address of the Avaya IP Office server. • The transport port used in your SIP environment. • Credentials for authenticating XT Series to the Avaya IP Office server.
Page 89 Advanced to access these settings. On the web interface, they appear directly below the SIP server settings described above. Table 18: Configuring SIP-related parameters Parameter Description Transport Outbound Call Select UDP. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 90: December 2017 Avaya Video Collaboration Solution For Ip Office Deployment Guide
Select Yes to ensure that the XT Series only accepts certificates if a ‘Key Usage’ or ‘Extended Key Usage’ value is validated. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 91: Disabling Local Audio And Video For Server Deployment
Accessing Web Interface on page 71. 2. Access the call settings. From the XT Series web interface, select Administrator Settings > Calls > Preferences > General. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 92 Figure 57: Disabling local audio and video 3. Set Local audio-video to No. 4. Select Save. Related links Deploying the XT Series as a Server Only on page 85 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 93: Chapter 8: Initial Configuration Of The Xt Series
Avaya Product Licensing and Delivery System (see Getting Started with Avaya PLDS). Once you have the license keys, you activate the XT Series and any optional features you purchased, as described below the table. You can do this from the endpoint itself or from its web interface.
Page 94 You can find the LAC in the customer letter shipped with the product, or the email you received when you purchased the product or optional license. Procedure 1. Obtain the product’s license keys from the Avaya Product Licensing and Delivery System, as follows: a. Access the Avaya Product Licensing and Delivery System.
Page 95 LAC. Note: If the LAC is not recognized by the Avaya Product Licensing and Delivery System, use the following alternative method: From the Avaya Product Licensing and Delivery System Home page, navigate to Asset >...
Page 96: Configuring Basic Settings With The Quick Setup Wizard
Setting Date and Time on page 103 Setting the Time Zone on page 104 Configuring the Screen Saver to Start Automatically on page 105 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 97: Setting The System Name, Language, And Call Method
(cloud) method of configuration, this step is not available. ® The first screen in the Quick Setup wizard enables you to define the name of your Avaya Scopia XT Series, the country, the menu language, and the protocol the system uses for calls. The unit's name is displayed on the system's title bar and to other meeting participants.
Page 98: Adjusting The Image Position
You can center the endpoint's image correctly on its monitor in this stage of the Quick Setup Wizard. ® This is for deployments with a monitor connected to your Avaya Scopia XT Series. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide...
Page 99 7. To continue with the Quick Setup Wizard, select Next (see Configuring Basic Network Settings on page 100). ® If your monitor is 4K and your system is an Avaya Scopia XT7000 Series, graphic adjustment is not applied. Related links Configuring Basic Settings with the Quick Setup Wizard...
Page 100: Configuring Basic Network Settings
Subnet mask Enter the subnet mask associated with the IP address. For dynamic IP addresses, this field displays the current subnet mask. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 101: Configuring Basic Gatekeeper Settings
IP addresses. For dynamic IP addresses, this field displays the assigned DNS server IP address. For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. 3. Select Next and continue with one of the following, depending on whether you are registering your endpoint to a gatekeeper or SIP server: •...
Page 102: Configuring Basic Sip Settings
96, and skip to this step. Verify that you have the following information about your SIP environment: • The DNS name or IP address of the Avaya IP Office server. • Credentials for authenticating XT Series to the Avaya IP Office server.
Page 103: Setting Date And Time
96 Setting Date and Time About this task You can set the date and time from either the endpoint or the web interface. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 104: Setting The Time Zone
If configuring from the endpoint, you must first enable advanced configuration, as described in Enabling Advanced Maintenance on the XT Series on page 122. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 105: Configuring The Screen Saver To Start Automatically
1. Access the screen saver settings. From the endpoint's main menu, select Configure > General. From the XT Series web interface, select the Basic Settings tab. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 106: Configuring Monitors
Configuring Monitors About this task ® After you connect one or two monitors to the HDMI ports on the Avaya Scopia XT Series, you can configure the number of monitors, their resolutions, and the allowed video layouts. Video layouts often require overlapping images when there are more video streams than available monitors.
Page 107 HD1 port on the back panel. This monitor is only supported on the XT7000 Series and is only supported as the main monitor. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 108 Remote video is usually on the main monitor, but it is moved to the auxiliary monitor when a presentation is sent or received. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 109 • 1400x1050p60 forces 1400x1050 resolution at 60fps, with an aspect ratio of 4:3. You can preserve the aspect ratio of the presentation and video by setting Keep Aspect Ratio to ® Yes. For more information about this setting, see Avaya Scopia XT Series User Guide. Duplicate...
Page 110 Enables/disables image rotation and controls the direction in which the image rotates. End-users press the Layouts key to activate image rotation (if enabled). • Fixed blocks image rotation . Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 111: Configuring Cameras
> I/O connections > Cameras > General. From the endpoint's main menu, select Configure > Advanced > I/O connections > Cameras > General. Figure 69: Configuring general camera settings from the web interface December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 112 • USB: Select if your default camera is connected to the upper USB port (for example, using the XT Executive's built-in camera or the Avaya USB H100 HD Video Camera as the main camera. You must always plug USB cameras into the upper USB slot on the rear of the XT panel.
Page 113 XT Series web interface, select Administrator settings > I/O connections > Cameras. From the endpoint's main menu, select Configure > Advanced > I/O connections > Cameras. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 114 Field Name Description Enable Select Yes to enable this camera. Otherwise, you cannot use the video input from this camera. If you connected multiple cameras via the Avaya ® Scopia XT Camera Switch, enable each camera. You cannot disable the default camera.
Page 115 If the camera image is too bright or dark, enable exposure compensation compensation to manually compensate in the Exposure Level field (PTZ cameras only). Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 116: Configuring Microphones
- Audio mixers like those from Clear One. An audio mixer connects multiple microphones (or other audio inputs) to generate a single audio stream. - A computer audio-out connection or line audio connection. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 117 > I/O connections. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio - Input. 2. Select the type of audio input you want to configure. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 118 Automatic. To change this, set I/O connections > Audio - Input > General > Audio Inputs Management to Manual. 3. Set the fields as required. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 119 (phantom power), and if the cable is balanced (built to reduce noise and interference even when the cable is long). Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 120 Configure > Advanced > I/O Connections > Cameras > DVI. b. Verify that Enabled is set to Yes. Related links Initial Configuration of the XT Series on page 93 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 121: Chapter 9: Advanced Configuration Of The Xt Series
Chapter 9: Advanced Configuration of the XT Series ® While the Quick Setup Wizard and some other settings enable you to deploy the Avaya Scopia Series in your organization, it has a significant array of advanced features which enable powerful customization.
Page 122: Enabling Advanced Maintenance On The Xt Series
3. From the XT Series web interface, select Administrator Settings. From the endpoint, press Back and then select Advanced. 4. Enter the password to display the Advanced screen. The default password is 1234. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 123: Configuring Advanced System Name Settings
• Use the SIP username if this XT Series is registered to a SIP registrar or proxy. This is the same as the System Name, unless you change it manually as described in Registering the XT Series to IP Office on page 88. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 124 SIP username if registered to a SIP registrar or proxy, and if unavailable, it displays the H.323 name if registered to a gatekeeper, and if unavailable it displays the unicode name. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 125: Configuring Advanced Network Settings
121 Configuring Advanced IP Address Settings on page 126 Configuring Advanced Network Connectivity on page 128 Configuring NAT and Firewall Traversal on page 131 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 126: Configuring Advanced Ip Address Settings
Figure 81: Enabling IPv6 mode 2. Set the Use IPv6 field to enable or disable IPv6 support. 3. From the web interface only, select Save. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 127 IP addresses. For dynamic IP addresses, this field displays the assigned DNS server IP address. For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. 6. From the web interface only, select Save.
Page 128: Configuring Advanced Network Connectivity
Series web interface, select Administrator Settings > Networks > Preferences > General. From the endpoint's main menu, select Configure > Advanced > Networks > Preferences > General. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 129 The MTU, or Maximum Transmission Unit, is the maximum size of data packets sent around your network. This value must remain consistent for all network components, including servers like the MCU and/or Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 130 9. To configure the XT Series for 802.1x compliant authentication, select GLAN1/GLAN2 > 802.1x. 10. Set the fields as described in the following table: December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 131: Configuring Nat And Firewall Traversal
IP address to all endpoints you invite to the meeting. This is known as STUN auto-discovery. This also works for HTTP public servers. • Use a dedicated firewall traversal solution like the Avaya Equinox H.323 Edge server and set it as your gatekeeper (see Configuring Advanced Gatekeeper Settings on page 134).
Page 132 Ensures the connection is kept open by sending periodic pings to the remote units. 3. From the web interface only, select Save. Related links Configuring Advanced Network Settings on page 125 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 133: Defining Qos Priority Of Types Of Network Traffic
Configure > Advanced > Networks > Preferences > QoS. Figure 86: Configuring QoS settings 2. Set the fields as described in Table 36: Configuring QoS settings on page 134. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 134: Configuring Advanced Gatekeeper Settings
Configuring Advanced Gatekeeper Settings About this task ® As part of H.323 network setup, the Avaya Scopia XT Series must be registered to a gatekeeper, like H.323 Gatekeeper. This is typically not relevant for IP Office deployments. Configure only if you are using a gatekeeper in your deployment.
Page 135 3. From the web interface only, select Save. 4. Select H.323 > Gatekeeper. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 136 Select MD5 for the gatekeeper to verify the identity of the endpoint (one-way integrity check) using MD5 checksums. Select Automatic to allow the system to negotiate the method of authentication automatically. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 137: Setting Call Bandwidth In Xt Series
Setting Call Bandwidth in XT Series About this task ® You can set the maximum bandwidth used by the Avaya Scopia XT Series when participating in a meeting, measured as the maximum bitrate. Bitrate is the speed of data flow. Higher video resolutions require higher bitrates to ensure the video is constantly updated, thereby maintaining smooth motion.
Page 138 XT Series. XT only Stereo needs 448 or higher. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 139 H.239 or BFCP are not applicable to web collaboration. DualVideoCoding Sets the resolution for H.264 content video. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 140: Setting A Time Limit For Videoconferences
Set a time limit for videoconferences to alert users that the time allocated for the meeting is about to end, and to end videoconferences that were left open. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 141 By default, the time limit is Unlimited. The maximum limit you can set is 24 hours. From the web interface Figure 91: Setting a time limit for videoconferences December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 142: Configuring Advanced Sound (Audio Output) Settings
(Figure 93: Example of merging audio into two tracks on page 143). In the illustrated example, the room's December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 143 Administrator settings > I/O connections > Audio - Outputs > Tracks. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio - Outputs > Tracks. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 144 Outputs > Digital Audio Refers to a digital audio output device like an external speaker connected to the port via its mini-TOSlink connector. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 145 3. To remove the connection on the web interface, select the connection's x in the track box. 4. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 121 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 146: Configuring Advanced Regional Audio And Video Settings
Select the location of the XT Series. This populates the other fields automatically. Language Select the language used in the XT Series endpoint's interface. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 147: Configuring Advanced Echo Cancellation On External Microphones
Enable the XT Series's built-in echo cancellation on the relevant microphone or other audio input (see Configuring Microphones on page 116). Important: You cannot use the built-in echo cancellation on an audio mixer. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 148 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 149: Configuring Stereo On Avaya Pod Microphone
XT5000 Series support stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD, G.
Page 150: Configuring Xt Series To Use Ldap Directory
IP address, port, and its LDAP username and password. The resulting contact list is filtered to show only users with an endpoint associated with them. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 151 A centralized solution like Equinox Management enables synchronizing the same list of contacts across all the endpoints in your organization, and has other benefits like remote centralized December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 152 Enabling Advanced Maintenance on the XT Series on page 122. If you are using Avaya Equinox Management as the LDAP directory, you must associate LDAP contacts to video endpoints; otherwise these contacts are not displayed on the XT Series. You must also ensure that LDAP Contacts are enabled on your Equinox Management.
Page 153 Select Yes to view this LDAP's contacts in the Contacts page. Select No to define the LDAP server but hide it from the Contacts page. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 154 For third party LDAP servers, enter the mandatory H.350 Root DN. For a Equinox Management LDAP directory, if you defined the Root DN in Equinox Management, enter it here. For details, see the Administrator Guide for Avaya Equinox Management. For XT Series LDAPs, this field is not displayed.
Page 155: Automatically Displaying Ldap Contacts
• Select Automatic to configure an automatic search. 3. From the web interface only, select Save. Related links Configuring XT Series to use LDAP Directory on page 150 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 156: Blocking Users From Modifying The Local Directory
- RFC2833 is the standard method used in SIP calls. However, you have the option to use this method in H.323 calls as well, provided both endpoints support the standard within H. 323. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 157 Check which format of dialing the gatekeeper accepts and configure it in this field: <gatekeeper number><separator><extension of the Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 158: Enabling And Configuring Recording
The system saves the file as an MP4, and records the video in H.264 format with audio in AAC-LC format. You can view recordings saved to the network via the Avaya Equinox Unified Portal (see Using Avaya Equinox Unified Portal).
Page 159 XT Series to automatically save your locally recorded files to an external ftp/s server or to the Avaya Equinox Streaming and Recording Server. • Equinox Recording Server: Select to only record meetings to the network, even if a local USB storage device is connected.
Page 160 Table 49: Typical file sizes based on the bitrate on page 161. You can see how much recording time is available on your target disk when you access the Recording menu (see User Guide for Avaya ® Scopia XT Series).
Page 161 Select Yes to ensure that the file transfer is secured using FTPS. Connection AESR File Owner Type the name of the file owner in Avaya Equinox Streaming and Recording Server. It usually corresponds to a user defined in Avaya Equinox Management. AESR Server Tenant Type the tenant or organization identification number for the file owner’s organization,...
Page 162: Configuring Avaya Equinox Streaming And Recording Server As The External Ftp Server
FTP server About this task If you are using the Avaya Equinox Streaming and Recording Server as the external FTP server to which the XT Series transfers recording files, you must ensure that the Media Autopublish setting is enabled on the Equinox Streaming and Recording server. For more information, see Administering the Avaya Equinox Streaming and Recording Server.
Page 163: Saving Ptz Camera Positions
• From the XT Series web interface, select More Actions located just under the tabs, then select Control Camera, and select the arrows and zoom icons to position the camera. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 164 5. To delete a previously stored position with the XT Remote Control Unit, press its number and then press the Delete key. From the web interface, select Delete on the row of the position number. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 165: Setting The Default Camera Position
2. Select a default camera by clicking the Select button associated with that camera. Figure 109: Setting Default Related links Advanced Configuration of the XT Series on page 121 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 166: Configuring Gallery Layouts
Gallery layouts is a feature which allows the user to have a better video layout when someone is presenting, especially when they are using one monitor. When a videoconference is hosted by the Avaya Equinox Media Server, users with XT Series endpoints can receive and change the gallery layout.
Page 167: Configuring Enhanced Lecture Mode
1. Access the customization settings. From the XT Series web interface, select Administrator Settings > System > Customization > General. From the endpoint's main menu, select Configure > Advanced > System > Customization > General. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 168: Configuring Remember Favorite Layouts
(remote video in a big window and local video in a smaller window). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 169: December 2017 Avaya Video Collaboration Solution For Ip Office Deployment Guide
Figure 114: Changed Layout Option 1 Alternatively, you can choose to hide the presentation and see only the video. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 170 • Select Always to ensure that the codec unit uses the last layout used for that combination of video flows. This means that the next time you receive a presentation in December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 171: Configuring Screen Link And Mobile Link
Windows/Mac and a nearby XT Series when they are connected to a network. The pairing can be used to share a computer desktop with an XT Series endpoint, locally or in a meeting using Screen Link, or to easily transfer an audio/video/presentation from the Avaya ®...
Page 172: Defining The Rules For Accessing Xt Web Video
Defining the Rules for Accessing XT Web Video ® You can monitor local and remote video from the Avaya Scopia XT Series Web interface by selecting More Actions > Web Video. This feature enables you to define the video refresh rate and zoom.
Page 173: Remotely Controlling The Xt Series With At Commands
121 Remotely Controlling the XT Series with AT Commands About this task ® For complex room setups, you can remotely control your Avaya Scopia XT Series from controllers like AMX, Creston or Extron devices which use a proprietary API known as AT commands.
Page 174 Settings > Utilities > Remote Access > AT Commands. From the endpoint's main menu, select Configure > Advanced > Utilities > Remote Access > AT Commands. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 175 SSH Enabled Select Yes to enable AT commands API via SSH. User Name The user name is set to atadmin and the default password is 1234. Avaya recommends that you change the default password. Password Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide...
Page 176: Sending Status With Snmp
Enabling Advanced Maintenance on the XT Series on page 122. Note: Avaya does not consider SNMPv1 protocol to be secure and does not recommend it. Procedure 1. Access the SNMP management settings. From the XT Series web interface, select Administrator Settings > Utilities > Remote Access > SNMP. From the endpoint's main menu, select Configure >...
Page 177 Subnet mask Enter the Subnet mask to modify the Address field into a range of addresses allowed to remotely access SNMP for read operations. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 178: Updating The Xt Series
During the software upgrade, you cannot use the XT Series to make calls or change settings. Upgrading preserves all settings, user data, and licenses. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 179: Enabling And Securing Upgrades
Management or from a remote Windows computer running the XT Series upgrade program. XT Series software packages are signed by an Avaya Certificate Root Authority. Beginning with this release, the XT Series only accepts verified signed software packages. To downgrade the XT Series to a previous version, you must manually disable the verification.
Page 180 Password You can define a password that must be inserted before initiating the upgrade. Note than when defining a password, only interactive Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 181: Upgrading The Software Using A Pc
178 Upgrading the Software Using a PC About this task ® This section describes how to upgrade the software running on the Avaya Scopia XT Series by downloading the upgrade package to a computer on the network. Before you begin •...
Page 182: Upgrading The Avaya Scopia ® Xt Series Software Using A Usb Drive
2. Verify that your computer is connected to the network using a cable. The upgrade could take too much time through a wifi network. 3. Download the upgrade package from the Avaya site to the computer. The XT5000/XT4x00/XTE and XT7000 have two separate packages.
Page 183: Understanding Presence
Understanding Presence Before you begin Check if a later version is available by accessing the Avaya site as explained in Updating the XT Series on page 178. If a later version is available, download it and copy to the USB drive.
Page 184 Alice's presence changed Figure 127: Alice grants access to Bob Related links Advanced Configuration of the XT Series on page 121 Configuring Presence on page 185 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 185: Configuring Presence
Enter the Domain Name Server (DNS) name or the domain for your Presence server. This is a mandatory field. Port Enter the XMPP server port. The default port is 5222. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 186: Disabling Incoming Calls
December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 187: Hiding Recent Call List And Call Rate Selection List
Hiding Recent Call List and Call Rate Selection List About this task You can hide the recent call and call rate selection lists from end users of the XT Series. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 188: Disabling Startup Jingle
1. Access the customization settings. From the XT Series web interface, select Administrator Settings > System > Customization > General. From the endpoint's main menu, select Configure > Advanced > System > Customization > General. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 189: Adding Your Own Jingle
121 Adding your own jingle About this task From the XT Series web interface, you can replace the Avaya jingle (which plays when the system is started) with your own sound file. Procedure 1. From the XT Series web interface, select Administrator Settings > System >...
Page 190 The XT Series uploads the file and displays a confirmation message. Figure 134: Confirmation Message 4. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 121 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 191: Expanding Capacity By Joining Mcus Together
MCUs is random, and does not depend on the direction of the call. As the primary/ secondary determination changes the visualization of the meeting, Avaya recommends configuring the determination in advance. For instance, if you need participants at rooms A, B, and...
Page 192 • The secondary MCU locally displays 480p from the primary MCU as a maximum and sends 480p to its endpoints. • When the XT Series is participating in a meeting: - Additional incoming calls are rejected. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 193: Configuring Multi-Stream Switching (Mss) Video
Settings > Calls > Preferences > MSS. From the endpoint’s main menu, select Configure > Advanced > Calls > Preferences > MSS. 2. Configure the settings, as described in Table 59: MSS Settings on page 194. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 194 Meeting Options > Layouts menu. 3. From the web interface only, select Save. Related links Advanced Configuration of the XT Series on page 121 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 195: Chapter 10: Securing Your Xt Series
Chapter 10: Securing your XT Series ® You can secure access to the basic and advanced settings of your Avaya Scopia XT Series by setting a PIN code to access these sections of the endpoint interface. You can also secure web logins and limit remote upgrades to the system if required.
Page 196: Securing Web Access To The Xt Series
Securing Web Access to the XT Series About this task ® By default, you can connect remotely from the web to your Avaya Scopia XT Series. You can disable remote web management of the XT Series completely, or restrict it so that only a range of IP addresses can access this device.
Page 197 This range represents the addresses allowed to access this device remotely over the web (only relevant if you set the Enable all addresses field to No). Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 198: Limiting Or Disabling Access To Built-In Mcu
Configure > Advanced > Calls > Preferences > MCU. 2. Set the fields as described in Table 61: Limiting or Disabling Access to Built-in MCU page 199. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 199: Securing Recordings
A digital signature is a mathematical scheme for demonstrating the authenticity of data. A valid digital signature gives a recipient reason to believe that the data was created by a known entity December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 200 XT Series to verify the integrity of the recorded files using the XT Series. Related links Securing your XT Series on page 195 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 201: Securing Connections To The Xt Series Using Tls
Several authentication protocols that operate inside the 802.1x framework are suitable for wireless networks. These protocols allow the network to authenticate the client December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 202: Generating A Certificate Signing Request For Xt Series
215 Generating a Certificate Signing Request for XT Series About this task This section explains how to generate and upload the TLS or HTTPS web certificate for Avaya ® Scopia XT Series that is used for encrypting communications with other video network devices.
Page 203 When a certificate is expired, the alert is displayed in the System Status page. From the Web interface, you can browse to get detailed information about the expired certificate. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 204 Administrator Settings > Utilities > Certificates > Web. Figure 141: Generating a CSR for XT Series (TLS) Figure 142: Generating a CSR for XT Series (HTTPS) December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 205 CA for all certificates for a more efficient implementation. 9. Continue with Uploading the CA root certificate that you receive from the CA on page 207. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 206 Certificates > 802.1x. From the endpoint's main menu, select Configure > Advanced > Utilities > Certificates > 802.1x. 2. Follow the procedure described in Generating a Certificate Signing Request for XT Series on page 202. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 207: Uploading The Ca Root Certificate That You Receive From The Ca
1. From the XT Series web interface, select Administrator Settings > Utilities > CertificatesTLS or Administrator Settings > Utilities > CertificatesWeb. 2. Import the Certificate Authority (CA) root certificate as follows: December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 208 103). You can start using this certificate from the time in the notBefore field in the signed certificate. The certificate is no longer valid after the date in the notAfter field has elapsed. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 209 2. Click Import PKCS#12 file. Figure 146: Import PKCS#12 File 3. Click Browse to choose a file. The file usually has a .p12 extension. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 210: Backing Up And Restoring Xt Series Certificates
(Figure 148: Backing up or restoring certificates on page 211). The system copies the certificates and associated keys to the root folder of your USB key. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 211: Deleting Xt Series Certificates
To generate a certificate signing request, you can use the system IP address or DNS name. If you use an IP address, please assure that it is a static IP address, since the December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 212 • To generate a HTTPS certificate: From the XT Series web interface, select Administrator Settings > Utilities > Certificates > Web. Figure 149: Generating a CSR for XT Series (TLS) December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 213: Enabling The Tls Connection In Xt Series
1. From the XT Series web interface, select Administrator Settings > Protocols > SIP. From the endpoint's main menu, select Configure > Advanced > Protocols > SIP > Advanced. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 214 ‘Key Usage’ or ‘Extended Key Usage’ value is validated. Select No to accept certificates without performing a ‘Key Usage’ or ‘Extended Key Usage’ check. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 215: Enabling Encryption For Videoconferences
Configure settings for securing calls as described in the procedure below. You can have up to three remote encrypted participants in a videoconference. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 216 If encryption is disabled, set to Yes to allow the system to use encryption when receiving an encrypted call. Enable Encryption Select Yes to encrypt point to point calls. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 217 5. Access the IP settings. From the XT Series web interface, select Administrator Settings > Calls > Preferences > IP. From the endpoint's main menu, select Configure > Advanced > Calls > Preferences > IP. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 218: Securing Wireless Connections To The Computer
You can connect to the XT Series wirelessly. Wireless connections are connections using Screen Link that do not use the DVI cable. This feature enables Avaya Equinox clients to share their screen wirelessly with XT Series endpoints and eliminates any DVI, VGA, or HD1 (when used to present content) cable resolution issues.
Page 219 Manual: Select to require users to click Present in order to start sharing a presentation. 3. From the web interface only, click Save. Related links Securing your XT Series on page 195 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 220: Chapter 11: Troubleshooting The Avaya Scopia ® Xt Series
User Interface, GUI). Not all figures in this manual show both interfaces. Some figures show either the web UI or the end point main menu. The field and menu names on both interfaces are almost identical. This section covers troubleshooting problems that may occur when setting up and using the Avaya ® Scopia XT Series.
Page 221: Retrieving Xt Series Logs
Administrator Settings > Utilities > Remote Access > Advanced. From the endpoint's main menu, select Configure > Advanced > Utilities > Remote Access > Configurations. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 222 Enable only when instructed to do so by a customer service representative and disable it as soon as you complete the troubleshooting action. 3. From the web interface only, select Save. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 223: Retrieving Network Traffic Logs
1. From the XT Series web interface, select Diagnostics > Utilities > Advanced Tools. Figure 156: Retrieving netlog files 2. Start retrieving logs by selecting Start NetLog. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 224: Retrieving Customer Support Packages
221 Retrieving Customer Support Packages About this task ® This procedure explains how to retrieve system log files of the Avaya Scopia XT Series internal system activities and memory dump. Before you begin Enable the system log and profiler functionality (see...
Page 225 A file is considered outdated if it is older than two hours. 7. Send the file to your customer support representative. Related links Retrieving XT Series Logs on page 221 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 226: Retrieving Screen Link And Mobile Link Logs
• For Screen Link issues, retrieve the last CALL_LOG-ScreenLink.DATETIME.xml file. • For Mobile Link issues, retrieve the last CALL_LOG-DATETIME.xml file. 3. Copy the file and send it to Avaya customer support. 4. Access the Equinox Management administrator portal. 5. Select the Tools icon on the upper-right side of the page and select Support Log Pack.
Page 227: Viewing System Information For Customer Support
This procedure describes how to view the following system information: • Software version • Host ID (MAC address) • IP addresses • Serial number December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 228 2. To view additional system information from the web interface, such as the host ID or the expiration date of the license, select Enable License from the homepage. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 229 Back key and select System Status. Figure 164: Viewing system network information from the endpoint Related links Retrieving XT Series Logs on page 221 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 230: Resolving Problems Connecting Calls
1. Disconnect the call. 2. Select Call from the Main menu, and press ok/menu. 3. Select the arrow to access the Advanced Calling Options. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 231: Resolving Audio Problems
Connecting an headset to the upper USB port will cause choppy audio. Audio input and output Audio input and output may not be working properly. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 232 If the test is completed successfully, the Done message is displayed. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 233: Cancelling The Echo On Hdmi Monitors
Administrator Settings > I/O connections > Audio-Inputs > Echo canceller. From the endpoint's main menu, select Configure > Advanced > I/O connections > Audio- Inputs > Echo canceller. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 234 Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 235: Resolving Monitor Display Problems
When you adjust the image, 4K output is automatically disabled. If necessary, refer to Adjusting the Image Position on page 98 for operational information. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 236 You can also adjust the image for the monitor displaying the system menu, in the quick setup wizard as described in Adjusting the Image Position on page 98. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 237 0 or are set to identical values. This is not applicable if using a 4K monitor. It is supported only for HD1 on the XT7000 Series. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 238: Checking Monitor Image
Solution 1. Navigate to Configure > System Status > Diagnostics > I/O Connections > Monitor > Tests. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 239: Improving Call Video Resolution
Remote system resolution limits Solution Make sure the remote system also supports your desired resolution. Remote systems that are ® limited to 720p or less negotiate lower resolutions with the Avaya Scopia XT Series. VISCA cable Solution Make sure the VISCA cable is properly connected to the IN RS-232C port of the camera.
Page 240 Figure 175: Enabling 1080p 60fps setting 2. Ensure that the 1080 60fps field is set to Yes. 3. From the web interface only, select Save. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 241: Resolving Problems With Displaying Video
If you are not sending video, check also that XT Series is not in privacy mode The endpoint administrator must disable specific video codec if there is any compliance issue with older endpoints. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 242: Resolving Issues Related To Video Quality
1. Access the video quality settings. From the XT Series web interface, select Administrator Settings > Calls > Video Quality > General. From the endpoint's main menu, select Configure > Advanced > Calls > Video Quality. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 243 (see Setting Call Bandwidth in XT Series page 137). Select No to prefer more fluidity in motion. Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 244: Resolving Camera Issues
Resolving Camera Issues The PTZ camera is not working correctly. Cannot see camera output I cannot see the PTZ camera’s output after setting up. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 245 Resolving Camera Issues Solution If the Web Video feature is enabled, you can check the camera's output remotely from the Avaya ® Scopia XT Series web interface by selecting More Actions > Web Video: Figure 179: Remotely monitoring your PTZ camera Cannot move camera I can see the PTZ camera’s output, but I cannot move the camera.
Page 246: Resolving Ip Address Problems
1. From the endpoint's main menu, select Configure > Quick Setup. 2. Press Next several times until the Configure TCP/IP screen appears. Figure 180: Configuring IP address 3. Enter the IP address. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 247: Resolving Problems Viewing Computer Content
HD1 for presentation content (on XT7100 only), ensure that the HDMI cable is properly connected (see Connecting a Computer to the XT Series using the HD1 port on page 61). December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 248: Resolving Xt Remote Control Unit Problems
XT Control installation package. Cause The Yosemite (or higher) operating system does not allow you to download packages obtained from outside of the Apple Mac Applications store. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 249: Downgrading To Version
Administrator Settings > Utilities > Remote Access > Download. From the XT Series web interface, select Configure > Advanced > Utilities > Remote Access > Download. December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 250: Usb Software Upgrade Failure
XT >= 9.0: Accepted XT >= 9.0: 9.0 or higher Accepted Accepted XT < 9.0: Not XT < 9.0: Not accepted accepted Table continues… December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 251: Restoring Default User Settings
8.3) Send the log file to your local customer support representative. ® 1. Remove the USB drive from the USB port of the Avaya Scopia XT Series 2. Connect the USB drive to a computer. 3. Locate the upgrade.log file on the flash drive.
Page 252: Resolving Screen Link Resolution Problems
If this port is not open, you may receive a Windows Security Alert error message. Click Allow Access if you receive this error message. Related links ® Troubleshooting the Avaya Scopia XT Series on page 220 December 2017 Avaya Video Collaboration Solution for IP Office Deployment Guide Comments on this document? infodev@avaya.com...
Page 253: Resolving Acoustic Pairing Problems
2. Ensure that the XT Series can detect the sound: ® • The sound may be being generated by the Avaya Equinox client in the headset earphones. In this case, the XT Series cannot detect the sound. Manually pair the XT Series with the client, specifying the IP address.
Page 254: Ending Mobile Link
Configuring Access to the XT Series by Service Personnel Avaya has developed a method for their service personnel to securely access the XT Series. Using this method, service personnel can identify any issues with the XT Series either remotely or from an onsite location.
Page 255: Enabling Easg
Access is under the control of the customer and can be enabled or disable at any time. EASG must be enabled for Avaya Services to perform tasks necessary for the ongoing support, management and optimization of the solution. EASG is also required to enable remote ®...
Page 256: Accessing Xt Series Onsite
Upload the site certificate which has been provided by Avaya Service Personnel. 3. When on the customer site (where there is no Avaya network), log in to the XT Series with the sroot credentials to get the EASG ID and Challenge.
Page 257: December 2017 Avaya Video Collaboration Solution For Ip Office Deployment Guide
Manager Application. You can now securely access the XT Series. Next steps Customers can delete the certificate from the XT Series when the Avaya Service Personnel no longer require access. Customers can display information about the certificates using Command Line Interface.

Avaya Scopia XT Series Deployment Manual

Chapter 1: About the XT Series

Chapter 2: Initial Workflow for Deploying the Avaya Scopia ® XT Series

Chapter 3 XT Series Deployment

Chapter 4: Setting up the XT Series Hardware

Chapter 5: Controlling the XT Series

Chapter 6: Provisioning the XT Series

Chapter 7: Deploying the XT Series as a Server Only

Chapter 8: Initial Configuration of the XT Series

Chapter 9: Advanced Configuration of the XT Series

Chapter 10: Securing Your XT Series

Chapter 11: Troubleshooting the Avaya Scopia ® XT Series

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