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Avaya Tenovis Integral-55 Configuration Note

E1/qsig - emea

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A v a y a ™
M o d u l a r M e s s a g i n g
The PBX and MM are
assumed to be collocated.
For other configurations
please consult with the
Switch Integrations group.
With E1 QSIG, one digital
pathway between the PBX and
the Avaya Message Application
Server transmits both call
information and voice
communications
Configuration Note 88541 –
AVAYA Tenovis Integral-55
/
E1
QSIG - EMEA
PSTN
PSTN
Minimum Software:
Refer to Section 3.1
Overview
This Configuration Note is intended for Avaya certified Modular Messaging
technicians/engineers who are familiar with Modular Messaging procedures and
terminology. It also assumes that you are Avaya certified or very familiar with
the features and functionality of the Avaya PBXs supported in this Configuration
Note and the QSIG protocol.
Use this document in conjunction with Modular Messaging Installation Guide and
the Avaya PBX Administration Guide.
Please read the entire document before attempting any configuration.
1.0 METHOD OF INTEGRATION
With E1 QSIG integration, one digital pathway between the Avaya™ PBX and the
Avaya Message Application Server (MAS) transmits both call information and
voice communications. The pathway is provided by an ISDN digital link (QSIG),
which provides channels that connect to the Dialogic E1 card. Within the D-
Channel, routing information is sent to the MAS containing information regarding
the source of the call with reason codes. The MAS processes call information
from the supplementary code in the D-Channel, which routes call reasons directly
to mailboxes. Message-Waiting indication is set and canceled using the
supplementary code service. Voice is carried through the system in digital format.
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems. These
notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please
understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center
at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions
contained herein.
Version K (1/10)
Avaya Tenovis
Integral-55 PBX
Automated Attendant
Return to Operator
Message Waiting
Caller ID
Message
Application
Server
Supported Versions:
(see Section 2.0)

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Summary of Contents for Avaya Tenovis Integral-55

  • Page 1 Configuration Note. If so, please notify the Technical Assistance Center at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions...
  • Page 2: Pbx Software Requirements

    Services to determine if there are any applicable patches for customer specific configuration • ISDN PRI • Private Networking • Basic Call Setup • Basic Supplementary Services • Supplementary Services with Rerouting The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 3 Note are not supported with this integration. To implement options/features not described in this document, please contact the Avaya Switch Integration product manager. - continued on next page – The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 4 The CRC4 Check procedure was in the test case disabled ! It is recommended that a qualified technician review the customer’s Tenovis I-55 QSig programming for The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 5 Protokoll | Version | faulty | busy 2| error ----------+---------+--------+-------+------ QSIG | AUS | AUS | AUS Ueberlastprioritaet SPWKGR. Amtszugriff SPWKGR. COLISEE DISA-Gruppe Haendlergruppe Rufnr.zuord. HKZ u.QUE Kategorie The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 6 MAS with one E1 card, or 59 ports on an MAS with two E1 cards. Anzahl der belegbaren B-Kanaele: 30 Belegungsrichtung Zustand ---------------------------------- ---------------------------------- The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 7 : nein Informationstext : PRN QSIG Master - VWZ-Daten gehend: Zuordnungsziffer : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1 Selektor kommend: Zuordnungsziffer : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1 Selektor : -1 - PABX Zugangsnummern: ISDN-NP The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 8 APSO - Abwurf zum Platz sofort APNZ - Abwurf zum Platz nach Zeit AUSL - Verbindung ausloesen NEIN - keine AZP-spezifische Reaktion (Behandlung als waere AZP nicht aktiv) BNDL< The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 9 The example number shown above in blue is incorrect. Change this from 000F 01 000F 00. Save then file and then reboot the MAS. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 10 VMSC screen. Ensure the new PBX is added as instructed by the Modular Messaging Installation guide. The new PBX should be: Avaya G3 (QSIG) The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 11 6. DTMF Length during Dialing (ms) = 80 7. DTMF Length during Detection (ms) = 50 Next access the Transfer/Outcall tab Transfer Mode = Blind The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 12 AVAYA E1/QSIG Next access the Tone Detection tab Maximum Silence before Hanging Up (ms) = 6000 Next access the Outgoing Call tab The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 13 Note: Layer protocol fields should match the Interface Companding setting selected on Page1 of the DS1 Circuit Pack configuration screen on Page 7 of this configuration note. - continued on next page - The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 14 MAS servers capable of placing MWI requests. Select OK to save changes *Note: The Scheduled MWI updates parameter is only available on MM 3.x - continued on next page - The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 15 10 ports will be enabled on one boards, and all 29 on the second board. Use the port checkboxes to enable or disable the correct ports. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 16 Return to the Port Groups General tab and ensure the Default Group under Port Groups is configured to meet the customer’s need for Incoming and Outgoing under Port Group Usage. - continued on next page - The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 17 1-59 if 2 spans) including the MWI (29 or 59) port. Select OK to save changes NOTE: This Port Group configuration applies to each MAS The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 18 AVAYA E1/QSIG Next access the General tab within the PBX Integration 1. QSIG = Enable by checking the box 2. Access the QSIG/DSE tab The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 19 [HKEY_LOCAL_MACHINE\SOFTWARE\Octel\Geneva\Vcm_TelephonyServiceMgr\QSIG] "CTLayer3PBX"=dword:00000001 “Operation Offset” establishes a proper [HKEY_LOCAL_MACHINE\SOFTWARE\Octel\Geneva] “TUIDirectCallToDivert”=dword:00000002 Layer 3 handler in MM for integration to a [HKEY_LOCAL_MACHINE\SOFTWARE\Octel\Geneva\Vcm_TelephonyServiceMgr\QSIG] "OperationOffset"=dword:00000006 Tenovis PBX. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 20 Switch reload. 15 minutes after a switch reload, a message waiting interrogation request will be sent to the MAS. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 21 The person at 7002 transfer the caller directly to the voice mail for 7001 by pressing the transfer button, then the code for transfer to voice mail (*8,*50, etc.), then presses transfer again. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 22 So, ANF-PR shall not be allowed on a call for which data pre-indication is activated. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 23 Thus an incoming new path SETUP would be denied. Therefore a Requesting PBX should not bother proposing ANF-PR, since it is destined to fail. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 24 Number (number only, not the name) is displayed. • Starting with MM 5.1, both name and calling party number will be displayed on ringing phones. Please note, for name to be The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 25: Change History

    MAS releases and PBX Software releases. ©2010 AVAYA Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks, servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above information is based on knowledge available at the time of publication and is subject to change without notice.